Would you like to make a difference to a person’s quality of life? Would you like to learn BSL while being paid? We are looking for caring and motivated Support Workers to support deaf BSL users to join our team. Could that be you?

Who are we?

Deaf Action is a deaf-led charity, supporting and celebrating deaf people. We were established in 1835 and work with deaf people across Scotland and the South of England. Our work is geared towards empowering all deaf people to achieve their potential and fully participate in society, with equality of rights, access, and opportunity.

As well as our outreach service in Edinburgh, we are expanding our service provision in Glasgow and are looking for people who can make a major contribution to our plans for innovation and growth and who have the commitment and enthusiasm to contribute to the work of our support services to Deaf people throughout Edinburgh and Glasgow.

You can find out more about us at deafaction.org.

About you

We are looking for people who are caring, fun, motivated, willing to learn and show initiative. However, you would need some experience of working in a support service and managing /overseeing a team.

We will provide on the job training with the opportunity to complete formal qualifications in social care. If you have knowledge of BSL, or are a BSL user that is a bonus, however we will provide training if not.

The ideal candidates will be fully committed to our values, which can be found on our website.

The role

You will be leading a team to support *deaf people living in the community. As well as leading a team you will be lone working in the community, delivering a person-centred service supporting deaf people within their own living environment, to enable them to fully participate in the decisions affecting their lives, ensuring that wherever possible, service users benefit from informed choice, control, and independence. This will include both activities at home and within the community which will promote independence and social inclusion.

You will be accountable to the Support Services Area Manager. By working together, you will ensure that a consistent, high quality support service is provided to deaf service users in their own homes, and that staff are supported to develop and maintain such a service.

Due to the nature of this role, its essential that you can drive and have access to a car.

*deaf: this to includes Deaf Sign Language users, deafened, deafblind and hard of hearing people.

You will be asked:

• To actively monitor and develop individual and team performance by ensuring effective supervision and Performance Development Reviews/Reports (PDRs).

• Be responsible for any risk assessments at the service users home as part of your Health and Safety responsibilities.

• To provide clear direction, co-ordination, feedback, and day to day line management for the work of a delegated group of staff. Thus, ensuring their motivation to provide outcome focused, person centred services.

• To assess any new service users for the service and match them with staffs.

• To be involved in recruitment for new staff for the service.

• To take an active role in assessments / recordings and to work with service users to develop their skills and abilities to achieve identified outcomes.

• To assist service users with personal care tasks where appropriate.

• To be involved, as appropriate, with all household tasks, maximising service users’ participation.

• To record the day-to-day finances (where relevant) and household budgets of service users.

• To enable service users to access information to be fully informed of their rights and valid expectations from the service provided.

• To ensure the health, safety and security of individuals and their environment.

What is on offer? What do we offer?

• Occupational pension scheme with employer contributions of 6%.

• 32 days leave pro rata (including bank holidays) pro rata for part time.

• 24/7 access to an Employee Assistance Programme provided by Health Assured.

• In-house Mental Health First Aiders.

• Access to the Cycle to Work Scheme and IT Voucher Scheme.

• Ongoing support for learning and development through our PDR process

• Death in service benefit

Mainstay Trust supports adults with learning disabilities across Glasgow.

We have around 150 staff who work across housing support, care at home and care home services. We have four Service Managers and most services have a Senior Support Worker to support staff on a day to day basis.

We are recruiting a Senior HR Officer to join our team in Glasgow:

Purpose of Post:

The purpose of the Senior HR Officer role is to support the continuous improvement of the organisation as a whole by providing high quality advice, guidance and support for the effective management of all human resource functions across the organisation. This will include the ongoing development of management team members in understanding and leading with best practice in terms of managing staff as well as ensuring the organisation has robust and effective processes for recruitment, induction, training, registration compliance, absence management and the wellbeing of all staff. It will be beneficial for the individual involved in this role to have an excellent understanding of the care sector and necessary to understand current legislative requirements in this field as well as UK HR and Employment legislation.

Main Responsibilities:

• To manage recruitment and induction process based on organisational needs including advertising, interviewing, pre-employment checks and onboarding
• To ensure ongoing compliance for all staff in relation to their registration status with the SSSC, including monitoring CPD and registration status
• To offer guidance in best practice to managers for undertaking investigations in line with the organisations disciplinary/grievance policy and procedure
• To support managers with all formal meetings including disciplinary and grievance
• To manage absence and attendance to meet and consistently support required rates
• To review, update and maintain all policies and procedures relating to the employment relationship
• To develop and maintain a programme that supports the Fair Work First Guidance to ensure the organisation is compliant with the ethos of this guidance
• To maintain an effective Staff Wellbeing policy and programme.

Key Skills:

• An excellent understanding of employment legislation within the social care environment, including regulatory bodies
• Self-motivated and able to work on own initiative
• Strong interpersonal skills at all levels of engagement
• Excellent presentation and facilitation skills
• Excellent communication skills at all levels
• Proven knowledge of UK HR and Employment legislation, with the ability to use appropriate judgement while working pragmatically to mitigate risk to the organisation
• Proven track record of conducting disciplinary matters, resolving grievances and supporting staff with short and long term physical and mental health conditions and employment related processes
• Ability to plan ahead and meet deadlines
• Proficient in use of Microsoft, excel and database software
• An ability to gather, analyse and report on data and stats including absence and disciplinary

Communication:

• To promote a positive, settled and stable environment for all staff
• To identify, record and report all areas of required change to the CEO
• To lead on interactions with staff in relation to health, safety and wellbeing at work including updating the Staff Area on our website and promote leading by example
• To have clear objectives for each area of work with realistic expectations communicated to senior management team through monthly reporting

Teamwork and Working Relationships:

• To develop and maintain professional and caring relationships between staff and line managers through continuous improvement activities
• To proactively engage in positive and professional relationships with all stakeholders involved in the continuous improvement and development of the organisation
• To work cooperatively as part of a team including attending and contributing to relevant team meetings.
• To develop the senior and middle management team as line managers with a focus on leading by example

Organisational Responsibilities:

• You will adhere at all times to Mainstay Trust Ltd Policies and Procedures
• You will maintain a safe working environment ensuring your own personal safety and the safety of others, reporting to CEO any concerns you have about the safety of the working environment and confirming steps taken to reduce any potential hazards identified.
• You will respect the differing roles within the organisation and engage with each stakeholder group in a manner which is both inclusive and professional

General

• The post holder will be subject to reference and right to work in the UK checks
• The post holder may be required to work occasional evenings/weekends
• To undertake any other reasonable task or responsibility as required by the organisation in line with the needs of ongoing staff development

ENABLE Glasgow is a community based charity working with adults with learning disabilities and their carers and families in Glasgow. We are currently recruiting for an Administration Coordinator to join our skilled staff team at our Esmond Street Advanced Support Service in the Yorkhill area of the city.

Esmond Street is currently the only service of its kind in the city, providing a high quality 24/7 supported living service to 22 adults with learning disabilities who are older and/or have advanced needs. We are looking for staff members who share ENABLE Glasgow’s values in promoting the rights of individuals with learning disabilities to live fulfilling and meaningful lives.

The Administration Coordinator will lead the administration function of the service, including maintaining recording systems, liaising with external agencies and suppliers, supporting our finance team, and directing enquires from outside bodies and the general public. They will also support the Esmond Street’s small management team.

Staff benefits include a contributory pension scheme, free life insurance, and opportunities for professional development.

ENABLE Glasgow strives to apply equal opportunities and diversities principles to all aspects of its work.