Volunteering Matters
At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more
resilient communities across the UK.
We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness;
improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can
become change makers in their community, the impact that we make is great. And we won’t stop until everyone in
the UK has the opportunity to thrive.
People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We
operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands
and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with
over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local
knowledge and energy into action and progress, building stronger communities and a better future for all.
This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure
our impact continues to grow alongside out business.
Role Purpose
ProjectScotland, part of the national charity Volunteering Matters, supports young people to get on in life through
the power of volunteering. We are looking to recruit a dynamic and professional Community Development Worker to
join our team in West Lothian. We are looking for a creative, self-starter. The right candidate would be someone
who can work flexibly, and can demonstrate an understanding of, and commitment, to our organisational values.
Our ideal candidate is someone with experience of consulting with young people, engaging them in various ways
and using their feedback to change the way services are designed and delivered. We are open to recruiting
someone to this role based on a secondment arrangement, if of interest.
Programme Overview
ProjectScotland have secured a small amount of funding to complete a short-term project in West Lothian, involving
various external partners and local young people (aged 16-30).
Feedback from Employability Services in West Lothian is that young people are increasingly presenting themselves with
poor mental health, and these services are not necessarily designed or equipped to effectively respond to that
need. Waiting lists for mental health support are long, and young people often need to engage with multiple
agencies to receive appropriate support that works for them.
In this role, you will:
- Attract local young people to take part in this short-term research and social action programme.
- Engage
with those young people – by listening, consulting, understanding their experience of accessing local
employability services, the extent to which these services have supported their mental health needs, identify
new ideas, solutions and recommendations for change.
- Create a final report, presentation, or toolkit
which presents the findings, with recommendations for the future.
- Work alongside our partners, SAMH, who
will be delivering a range of mental health training for West Lothian organisations. Support SAMH by
understanding what training organisations would find helpful and supporting the coordination of these
sessions.
- Engage with a range of partners, networks and forums across West Lothian including the Local
Employability Partnership, Third Sector Employability Forum, West Lothian Gateway and others.
- Contribute
to the development of an evaluation for the work, to articulate its value locally and nationally with a view to
supporting its further roll out
Key Duties & Responsibilities
- Consistently role model and display our organisational values.
- Successfully attract and engage young
people, ensuring they can easily participate in this research and social action programme irrespective of
background.
- Develop strong relationships with young people, ensuring they are supported, valued, and
listened to. Find creative ways to engage with young people to get their feedback and views.
- Develop
strong relationships with partner organisations in West Lothian to identify young people who could take part in
this programme, and to understand each organisations training needs and requirements.
- To manage the risk
assessment, quality assurance and audit processes as appropriate
- Ensure monitoring, impact and
evaluation information and data is collected and that the project meets its agreed targets, reporting format and
schedule.
- Effective use of IT including Office 365, Microsoft Teams, Zoom and social media. This
includes creating engaging publicity content that can be promoted across our website and social
media.
- To ensure all the above is done with excellent record keeping, in accordance with compliance
requirements. This includes the use of Salesforce CRM system (training will be given).
Skills Required
- A confident self-started, someone who is creative and can use their own initiative.
- Excellent knowledge
and understanding of the life challenges and barriers that young people face today in Scotland – ideally
trauma-informed in your approach.
- Excellent written and verbal communication skills including being able
to have strategic conversations with external partners one minute and talk to an anxious or unsure young person
the next.
- Excellent people skills with the ability to build professional, long-term relationships with
various stakeholders, to influence and motivate others.
- Excellent organisational and IT skills including
the ability to manage workload and prioritise effectively, the use of Microsoft Office, Microsoft Teams and
Zoom.
- A creative approach to problem solving, with strong attention to detail.
- Skills around
creating content for social media.
- Creating, coordinating, and supporting reporting channels around
contract compliance and impact measurement.
- Commitment to, and knowledge of managing inclusive practice
and a commitment to equality and diversity.
Experience Required
- Experience working directly with young people, particularly those who face challenges and barriers achieving
employability or other goals.
- Experience working with a wide range of stakeholders, proven ability to
communicate effectively and work as part of a team.
- Experience of project coordination/management,
achieving high targets, managing a busy workload, and working to strict deadlines.
- Understanding of and
full commitment to Equality, Diversity, and Inclusion.
- Day to Day Working
Part of your working week will be based within West Lothian communities, meeting young people, partner organisations
and other stakeholders. For the remainder of the time, you can work from home (must be relatively local to West
Lothian due to the need to travel for part of the week).
Good internet access and a suitable home working environment is required. All I.T. equipment, mobile phone and
infrastructure will be supplied.
Protection of Vulnerable Groups (PVG) scheme
This role requires membership of the PVG (Protection of Vulnerable Groups) scheme. We will support
you to become a PVG member if you are not already. Having a conviction will not necessarily cause a bar to
employment.
Qualifications & Experience
Relevant experience and values alignment is more important for this role than specific qualifications. The role does
require someone with experience of working with or supporting children and families with a focus on ethnically
diverse communities. Speaking/understanding additional languages to English is also desirable.
This role requires an enhanced DBS check which will be undertaken with the successful candidate before starting.
Location
With a flexible working policy, the postholder will be based from home. The postholder will need internet access to
enable remote working. I.T. equipment and infrastructure will be supplied. There is an expectation to travel
across Hounslow in the role.