This vacancy has now closed

Assistant Service Manager

  • Full time
  • £24,220 – £28,221
  • Midlothian
  • Closing 6th April 2023


  • Advertised from 21st March 2023
  • 37.5 hours per week. Fixed Term

Role

If you’re looking for a rewarding career and to work within inspirational teams that really does make a difference, this is your opportunity to join our Midlothian Services. You will work across two services - Mental Health & Resilience Service and Park Cottage Service in Midlothian.

Mental Health & Resilience Service (MHARS)

You will be working as part of a multi-disciplinary team, alongside Midlothian's Community Mental Health Team, providing a distress/crisis line, a single point of access to MHARS for residents of Midlothian. You will respond to calls in a manner guided by the service principles, being inclusive, sensitive and respectful.

From the moment you answer the telephone, you will listen and ensure that you understand the issues that has led to the person’s crisis or distress and provide an immediate response along with the support of the Community Mental Health Team establishing which is the best and most appropriate support for that person. By understanding each person's unique situation, enables a fast, tailored support and assists them to identify ways to successfully resolve their crisis and or distress and assists each individual to plan for their future.

Once the initial period of crisis has been addressed, you will support connections to additional statutory or community support and/or deliver a Distress Brief Intervention (DBI) response to those in distress. This will involve community-based problem-solving support, wellness and distress management planning, supporting connections and signposting for a period of up to 14 days. You will be flexible and responsive, offering the mode of support that the supported person feels most comfortable with. You will assist people using this service, to establish and maintain a meaningful and fulfilling life in their community.

Midlothian Park Cottage

Park Cottage is a community based mental health rehabilitation service for eight people with complex mental health needs. We offer 24 hour tailored person centred support, supported living and community rehabilitation. Support can be practical and emotional to help individuals lead an ordinary and fulfilling life in the community. The time, length and areas of activity covered are different for everyone, but structured support can include help with budgeting, life skills, confidence building and social inclusion for approximately 12-18 months. You will work alongside the Community Mental Health Team as part of the Wayfinder Model, to work collaboratively to support each individual and their needs. You will be flexible and responsive, offering the mode of support that the supported person feels most comfortable with. You will assist people using this service, to establish and maintain a meaningful and fulfilling life in their community

As an Assistant Service Manager, you will manage, support and supervise two diverse staff teams, alongside the Service Manager to ensure the needs of individuals are met and the service provided is run effectively. You will support individuals by delivering frontline work, to support you in understanding and promoting the service delivery requirements and the quality of service provided.

With the aim of equipping people with the skills needed to live independently and meaningfully within their local community, a strengths-based coaching approach to recovery is used to build confidence, maintain motivation and promote resilience.

Promoting participation and inclusion is a core value of the service, through working alongside people to deliver innovative, creative and personalised interventions and opportunities.

We want you to grow and thrive! We will support you on your own career path; developing new skills, accessing formal and informal learning experiences and providing opportunities to put your continual progress into practice.

Benefits

  • Flexible working
  • Cycle to work scheme
  • Confidential Employee Assistance Programme
  • Employee Discount Scheme with Vivup
  • Death in Service benefits
  • Full training and professional development

And so much more!

Application notes

To find out more about the role and to apply, please visit our website.

If you’d like an informal chat about this role and working for Penumbra Mental Health, please contact: Candie Galeotti, Service Manager at candie.galeotti@penumbra.org.uk.

For more on our who we are visit: penumbra.org.uk

For interview top tips visit: penumbra.org.uk/preparingforinterview