Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With over 50 years’ experience across Scotland, we believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life.

The Administrator role will provide administrative support to the Distress Brief Intervention (DBI) service team. The DBI service is a Scotland-wide pilot project, testing a ground-breaking approach to addressing the emotional and psychological pain experienced by people in distress.

Working in partnership with frontline services, including Police, Ambulance service, Primary Care and mental health teams, the project provides rapid referral to focussed, short-term support, with the option of onward referral to longer-term support if required.

The Administrator will provide administrative support across a breadth of key functions, from securely handling information, supporting people accessing our DBI Service to collating paperwork and responding to general enquiries.

The postholder will take responsibility for managing their own workload and ensure they follow guidance to help the team meet their outcomes in a timely and efficient way. The postholder will also be expected to make suggestions and provide ideas to help the team develop new and better systems and procedures.

We are looking for an enthusiastic, committed person, with a ‘can-do’ approach to problem solving with a strong background in administration, or operations, with appropriate skills and experience.

This post can be done remotely or at one of our offices in Dumfries and Galloway.

Successful applicants for this post will require a Basic Disclosure Scotland, and a PVG Membership (this will be arranged by Change Mental Health during Induction)

Full job description can be downloaded below.

We protect and promote the human rights of people with mental illness, learning disabilities, dementia and related conditions.

We have two varied and interesting roles as Casework Officers for the right candidates to join our team on a full-time basis.

The role involves undertaking a range of administrative activities which will contribute to the fulfilment of the Commission’s duty to monitor the operation of the Mental Health (Care and Treatment) (Scotland) Act 2003.

You should have two passes at higher grade and five passes at standard grade or equivalent qualifications, including English and a numerate subject (or relevant work experience/qualification in Administration).

The role also requires proficient IT skills, with Microsoft Office packages, database input and management.

Telephone enquiry/call handling experience and a customer focused approach are essential along with the ability to communicate effectively.

You should also have proven administrative experience and experience of working under pressure and to deadlines, with excellent organisational skills and attention to detail.

The success of the role relies on team working so the ability to work as part of a team and with limited supervision is critical.

As an employer, we offer excellent terms and conditions of service including a generous pension scheme, a commitment to learning and development and access to an Employee Assistance Programme and comprehensive staff benefits.

We also offer a comprehensive range of HR policies including policies to help balance commitments at work and home and flexible working arrangements.

At the Commission we champion diversity, inclusion and wellbeing. We pride ourselves on being an employer of choice, cultivating a sense of belonging and providing a workplace where everyone feels valued. We aim to have a workforce which represents the wider society that we serve and therefore encourage applications from people of all backgrounds and under-represented groups.

Our office environment is modern, light, bright and green with superb views and is very close to Haymarket Railway station and transport links.

We're looking for a creative and skilled Marketing Officer to join our team and play a key role in the growth and development of the charity. You will do this by helping to raise awareness and support income generation. Working closely with the Community and Communication team members, you will be involved in all marketing activities within FDAMH.

The purpose of the role is to help us deliver communications and marketing activity to meet the organisation’s ambitions and goals.

To be successful in the post, you will have strong digital and creative design skills to guarantee high-quality campaigns across a number of platforms such as our website and social media channels.

We are looking for an experienced Community Engagement & Fundraising Officer to join our team to promote our organisation and its work by helping to raise awareness of FDAMH, its services and support income generation. Working closely with the Community and Communication team members, you will be involved in community events and fundraising activities within FDAMH and the local area.

The purpose of the role is to ensure that our community is aware of, and benefiting from all of the services that we offer and will maximise income generation by diversifying funding streams that will engage the public and businesses to become supporters of FDAMH.

To be successful in this post you should have a proven track record in engaging with the local community, achieving fundraising targets and securing donations from a diverse range of sources. You’ll also bring lots of energy, be reliable and can confidently use initiative!