Many of our tenants face challenging economic circumstances that have been exacerbated by the cost-of-living crisis.
You will be able to provide hands on support & guidance to tenants, advocating on their behalf in order to help them best navigate their energy and income. You will provide excellent customer service and always show care and compassion when working with our tenants.
The areas of responsibility for this role are:
• Income maximisation via management of welfare benefits
• Energy advice and support with utility providers and external grant schemes
• Representation and sourcing of external grants for cost-of-living crisis
• Managing disputes and driving resolutions of individual welfare claims and energy related queries
• Managing challenges and debts of utility accounts in between tenancies and account transfers
• Reporting outcomes and record keeping
Please submit your most recent CV and a covering letter outlining why you think you are the right person for the job, along with contact details for two referees, to joinus@homesforgood.org.uk no later than Sunday 26th February 2023.
Thank you for your interest in joining the Homes for Good team.
Income Maximisation Officer
Postcode: G40 1QD
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Are you passionate about helping people to live a better life? Do you want to work for a charity where your health and wellbeing matter just as much as the people you support? Do you want to be part of a trauma-informed team where you will be supported to develop creative and flexible ways of working?
At LinkLiving, our values and people are at the heart of everything we do including how we recruit our staff. It is important for us to find people who share our values, which are:
LinkLiving is a Scottish health and wellbeing charity that supports people to manage or overcome the effects of negative life experiences (including trauma, mental health challenges, poverty and inequality) so that they can build on their strengths and aspirations in order to live their best possible lives. We support people through a range of models including:
The Service
LinkLiving’s HoME service (Help on Managing Everything) provides an intensive housing management service to Link Housing Association tenants who are struggling to maintain their tenancies.
The Job
The purpose of the job is to provide practical and emotional support to people who have been referred to the service who’s condition of property requires specialist support. Through building positive relationships with tenants, you will work with them to maintain their home, working closely with Housing Officers as well as the wider Mental Health & Wellbeing Services team.
You will be responsible for the provision of individually tailored one to one support. The service you provide will focus on the safety and well-being of clients creating a supportive environment which to address the issues they are experiencing with their tenancy. This role will require a high level of multiagency working.
About You
You’ll be someone with a good standard of general education. With a genuine understanding of the challenges faced by individuals with complex needs, you will have experience supporting clients with a range of issues and demonstrate a strong grasp of the skills required to live independently.
Your positive, can-do attitude will shine through in your hands-on approach to providing practical support, while your non-judgemental mindset and commitment to embracing diversity will be at the heart of how you work. You’ll bring excellent communication skills—written, verbal and digital—and be comfortable using IT systems, including online client management platforms.
You will have knowledge of available grants and resources for individuals on low incomes. Adaptability is key, as is the ability to build meaningful relationships and partnerships with other voluntary and statutory organisations.
You’ll be a proactive team player who can work openly and honestly within a team setting, while also being confident in prioritising and managing both your own workload. Reflective practice will be important to you—you’ll welcome feedback and support to ensure continuous improvement in your work.
A full driving licence and access to your own vehicle is essential for this role.
What’s in it for you?
The benefits of being a LinkLiving employee (subject to the policies and benefit terms and conditions) include:
For a full list of benefits available to employees, please see the following link - linkliving.org.uk/work-with-us
This post is subject to Protection of Vulnerable Groups (PVG) Scheme registration. Link will meet the cost of any new PVG scheme membership or scheme record update.
Further Information
Interested? If you have any questions about the role, please email jobs@linkhaltd.co.uk and we can arrange for someone from the service to call you for an informal chat.
To find out more about what LinkLiving do and to view the generous pay and benefits package, please visit our website at linkliving.org.uk
Are you passionate about helping people to live a better life? Do you want to work for a charity where your health and wellbeing matter just as much as the people you support? Do you want to be part of a trauma-informed team where you will be supported to develop creative and flexible ways of working?
At LinkLiving, our values and people are at the heart of everything we do including how we recruit our staff. It is important for us to find people who share our values, which are:
LinkLiving is a Scottish health and wellbeing charity that supports people to manage or overcome the effects of negative life experiences (including trauma, mental health challenges, poverty and inequality) so that they can build on their strengths and aspirations in order to live their best possible lives. We support people through a range of models including:
The Service
Our Older Persons' Service addresses loneliness and social isolation among older people through volunteer befriending, social cafes, and our Help to Stay at Home service.
The Job
The Older Persons Service promotes social inclusion opportunities for isolated and lonely vulnerable older people, by providing 1:1 support in people’s own homes. Many of these older people have a dementia diagnosis and the regular contact that this service will bring will make a real difference to their day-to-day life. Older people will ideally benefit emotionally through shared interests and experiences with their matched staff member and also through practical assistance, such as help with transport to Health Services, including GP, dentist and hospital appointments, collection of prescriptions, support to attend appointments, shopping trips and social outings.
The purpose of the job is to provide this much-needed light touch support to our elderly service users while working closely with the project workers and volunteers to support the people who receive our services to become engaged and included within their communities.
About You
You will have good computer skills and the ability to use technology efficiently to maintain and update records, combined with a knowledge and understanding of the issues affecting older people, including dementia. The successful candidate will be able to work openly and honestly in a team setting and have an ability to prioritise their own caseload.
A valid driver's license and access to a car that can be used daily to travel between services as required is essential for this role.
For a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above.
What’s in it for you?
The benefits of being a LinkLiving employee (subject to the policies and benefit terms and conditions) include:
For a full list of benefits available to employees, please see the following link - linkliving.org.uk/work-with-us
This role is subject to PVG membership under the Disclosure (Scotland) Act 2020. Individuals who are barred from working with children or protected adults will not be considered for this position. Link will meet the cost of any new PVG scheme membership or membership update.
Further Information
Interested? If you have any questions about the role, please email jobs@linkhaltd.co.uk and we can arrange for someone from the service to call you for an informal chat.
To find out more about what LinkLiving do and to view the generous pay and benefits package, please visit our website at linkliving.org.uk
Join GCIL and Make a Difference!
At the GCIL (Glasgow Centre for Inclusive Living), we empower disabled people with the information, skills, and support they need to lead independent lives and participate fully in society.
As a disabled-people-led organisation, we centre lived experience and pride ourselves on delivering high-quality services that make a real impact in our communities. Communication and connection sit at the heart of everything we do.
Why Work With Us?
As a Support Services Team Leader you will:
In order to be successful in this role, you must have:
Personal Attributes
We would ideally like you to have experience and knowledge of Self Directed Support services but this is not essential.
We Actively Welcome Disabled Applicants
As a disabled-people-led organisation, we are especially keen to hear from disabled people, including those with lived experience of navigating support systems or barriers in society.
We are committed to creating a workplace where everyone can thrive. If you have lived experience of disability, we strongly encourage you to apply.
If you need adjustments during the application or interview process, just let us know — we're happy to support you.
We guarantee interviews for all disabled applicants who meet the essential criteria outlined in the job description.
We are hiring for 3 Housing Rights Workers
Do you have some experience of advice work, preferably with a focus on housing issues, and a real desire to advance your specialist level knowledge? Then join Shelter Scotland as a Housing Rights Worker and you could soon be playing a vital role in helping to identify and resolve the homelessness and bad housing issues facing local communities.
About the role
In our Community Team, we identify, investigate and intervene in housing and homelessness issues. We are engaged in our local communities to understand the housing issues people are facing, and we apply our expertise to work toward solutions. Lived experience of the housing emergency is at the heart of everything we do.
Role specifics
You will have the ability to engage and work collaboratively with individuals, communities and with all stakeholders, including running group workshops and presentations. You have experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy, with the ability to progress to specialist level knowledge. Essential to the role will be good time management, carrying out casework related interviews, maintaining detailed case records and offering advice and support to clients to inform their decisions.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
There are three Community Teams - North, West and East. These teams of housing rights workers engage with and activate communities in delivering insight and evidence and targeted interventions, to address local issues and contribute towards the Shelter Scotland Housing Emergency campaign for structural change.
About Shelter Scotland
Shelter Scotland is Scotland’s national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland’s housing and homelessness sector by offering a broad range of training courses.
Home is a human right. It’s our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.