This vacancy has now closed

Income Maximisation Officer

  • Full time
  • £23,000 – £25,500
  • Homes for Good, Bridgeton, G40 . Travel within Greater Glasgow & West of Scotland.
  • Closing 26th February 2023


  • Advertised from 13th February 2023
  • Salary dependent on experience. Permanent, subject to 3 month probationary period
  • Pension & 30 days holiday per year

Role

Many of our tenants face challenging economic circumstances that have been exacerbated by the cost-of-living crisis.

You will be able to provide hands on support & guidance to tenants, advocating on their behalf in order to help them best navigate their energy and income. You will provide excellent customer service and always show care and compassion when working with our tenants.

The areas of responsibility for this role are:

• Income maximisation via management of welfare benefits

• Energy advice and support with utility providers and external grant schemes

• Representation and sourcing of external grants for cost-of-living crisis

• Managing disputes and driving resolutions of individual welfare claims and energy related queries

• Managing challenges and debts of utility accounts in between tenancies and account transfers

• Reporting outcomes and record keeping

Application notes

Please submit your most recent CV and a covering letter outlining why you think you are the right person for the job, along with contact details for two referees, to joinus@homesforgood.org.uk no later than Sunday 26th February 2023.

Thank you for your interest in joining the Homes for Good team.


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