This vacancy has now closed
Back to search results

Advice Worker – Recovery Hubs

  • Full time or Part time
  • £23,785 – £25,476
  • Edinburgh
  • Closing 19th May 2023


  • Advertised from 13th April 2023
  • 35.75 hours per week (full time–permanent) (part-time applicants will be considered)

Role

Background information

CHAI helps and empowers people through the provision of free, confidential, high quality, impartial advice, information and representation on welfare benefits, housing, employability and money issues.

Our aim is to alleviate poverty, prevent homelessness and encourage employability.

Our vision is to ensure that no one in our communities endures hardship. We believe that everyone in our communities should have the opportunity to become the best version of themselves.

We are looking for Advice Workers who are passionate and committed to making a meaningful difference for vulnerable people. The role will provide advice on income maximisation through benefit and debt advice and casework for people accessing support from one of Edinburgh’s 4 locality Recovery Hubs. The recovery hubs are a multi-agency approach for tacking substance addiction. The role involves working closely with other care professionals such as social workers and community psychiatric nurses to ensure that people have the help and support they need. Work can typically involve checking benefit entitlement and assistance to applying for benefits, challenging decisions and helping with debt solutions.

The post requires people with an understanding of substance misuse and mental health issues. Individuals should have excellent people skills and experience of providing income maximisation advice. Benefits and debt advice experience is desirable, along with a good level of education. The ability to research solutions and a desire to assist vulnerable people to resolve issues is required as well as excellent administrative skills, case management and case recording. CHAI will provide a comprehensive training programme and encourages continuous professional development. We welcome people with lived experience to apply.

We offer the following benefits:

· Flexible working

· Access to Simply Health benefit plan

· 32 days annual leave (inclusive of public holidays)

· Enrolment to NOW Pension Scheme

This post is funded to 31 March 2024 and may be subject to continued funding.

PURPOSE OF THE ROLE

· The Adviser will provide advice, information and representation to individuals referred by partner agencies and professionals working within the Recovery Hubs.

· Through maximising income individuals report higher levels of well-being and reduced levels of stress and anxiety.

· The Adviser will manage and maintain ongoing advice casework.

· The Adviser will assist in the promotion and development of advice services within their outreach locations helping to develop smooth referral routes and communications with our partners.

Application notes

Closing date 19.05.2023

Please return completed application to Lorena.McLaughlin@chaiedinburgh.org.uk


Downloads