This vacancy has now closed

Top job! Bureau Manager

  • Full time
  • £40,993 – £43,752
  • Market House, Market St, Lerwick, ZE1 0JP
  • Closing 24th February 2023

  • Advertised from 10th February 2023
  • 35 hours per week permanent contract


About the Role

There’s never been a more important time to work for CAB. Join us to lead on the ongoing development of Shetland CAB and play a vital role in supporting the local community.

We are seeking someone who is

  • a strong and effective leader
  • passionate about delivering a quality service to those most in need
  • a strong team player, with an eye for detail, and great people skills
  • experienced in the effective management of an organisation and its projects
  • committed to supporting our staff and volunteers and contributing to their development
  • skilled in partnership working and strategic development

You’ll need excellent communication skills, experience in budget setting and control, strong IT skills and the ability to be flexible, problem-solve and adapt quickly in a pressurised and changing environment.

About the Employer

Shetland Islands CAB is a member of the Scottish Association of Citizens Advice Bureaux. We deliver free, confidential, impartial and independent advice to the people of the Shetland Islands.

We are the only advice organisation in Shetland. We support over 1500 clients annually and achieve an annual client financial gain of over £1million. Our principal funders are the Shetland Charitable Trust and Shetland Islands Council. We deliver a number of services on behalf of Citizens Advice Scotland and regularly secure a range of external funding to develop projects to meet local need.

Shetland Islands Citizens Advice Bureau is committed to equal opportunities both in service provision and in employment. We offer a competitive salary, excellent terms and conditions of employment, 36 days annual leave, and 6% employer pension contribution. Shetland Islands Citizens Advice Bureau is an inclusive employer considering flexible working arrangements where appropriate.

For more information about living and working in Shetland, see

Application notes

Application packs can be downloaded from our website or can be requested by email to

Please note that CVs will not be accepted.

For an informal discussion call Karen Eunson, Bureau Manager, on 01595 743939.

Closing Friday 24 February at noon

Interview Dates: 15th and 16th February 2023