This vacancy has now closed

Top job! Community Manager - North

  • Full time
  • £44,475
  • North East of Scotland
  • Closing 15th January 2023

  • Advertised from 22nd December 2022
  • + excellent benefits including 30 days holiday and flexible working


Do you want to drive change with and within communities? Do you have a good understanding of the issues experienced by those impacted by bad housing and homelessness, plus a proven ability to manage and deliver partnerships, contracts or operations and lead and line manage staff? Then join Shelter Scotland as Community Manager - North and you could soon be playing the role of local strategic leader, responsible for achieving and maximising the outcomes and local impact of our Community team’s work in the North of Scotland, focused in our key cities of Aberdeen and Dundee.

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

Part of the wider Shelter Scotland Operations Directorate, our Communities team leads our targeted work with communities and shared experience to tackle the root causes of bad housing and homelessness. We currently have three locality teams in the North, East and West of Scotland, plus a Volunteering team. There are also four key hub sites located in Aberdeen and Dundee (North), Edinburgh (East), and Glasgow (West). Whoever joins us will cover the North region.

About the role

This key role involves leading our fight for a home with, and within, communities, and ensuring the effective delivery of our strategy to tackle the root causes of bad housing and homelessness in defined communities. Indeed, we’ll rely on you to raise awareness of our expertise and potential to collaborate on key local housing and homelessness issues locally in Aberdeen and Dundee. As well as leading a multidisciplinary team, you’ll be responsible for driving and working across a number of projects and priorities, including operational and project planning, budget setting and management, contract management, and partnership work. Essentially, you’ll ensure that the experiences and housing priorities of your local communities inform local operations, activity planning and delivery within your target locality areas. Along the way, you’ll need to engage and influence local stakeholders, advocate for and achieving change and ensure people with lived experience of homelessness are involved in advocacy, activism and campaigning activity.

About you

An experienced operational manager who’s used to identifying, driving and contributing to strategic development opportunities, you’re adept at externally facing engagement and influencing work, including in local networks and partnerships. What’s more you have excellent leadership and stakeholder engagement skills and are used to managing budgets and financial reports. The ability to proactively develop and maintain key relationships and take a strategic approach to developing new ones is important too, as is ensuring that these are aligned with local strategic priorities. Analysing, interpreting and presenting data, evidence and insight to manage performance, enable continuous improvement and identify and implement systems change comes naturally to you too, as does the ability to understand and apply relevant health and safety, safeguarding and data protection legislation and policy.


We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.

Application notes

Closing date: 15th January 2023 at 11.30pm

To find out more about the role and the benefits of working for Shelter Scotland please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.