This is a full-time post working 37.5 hours per week. Hours of work can be worked flexibly although there may be a requirement for some work in the evenings or at weekends. There is a 5% unsocial hours allowance included in the salary to accommodate this expectation.

You can complete work from home or utilise a local office base but you may be required to travel to attend meetings.

About Aberlour …

We are a values driven organisation delivering over 40 services across Scotland supporting children, young people and families.

We have a strong record of using knowledge and evidence from our work to campaign for the rights of children, young people and families across Scotland.

With funding provided from The Robertson Trust, we are looking to conduct a specific 3 year programme to focus on public sector debt and the impacts on low-income families.

What we are looking for...

You will collaborate with key stakeholders to explore the views and systems related to the recovery of public sector debt. You will use your research to engage with government nationally and locally to highlight the lived experiences of affected families, to seek fairer policies and commitments that help tackle child poverty.

You will help Aberlour plan and coordinate further campaigning work around the approach to public sector debt recovery.

You will have knowledge of the current Scottish political systems at a local and national level, particularly relating to social justice, anti-poverty and debt recovery policy areas. You will also have knowledge of key policy areas that impact on children and young people, such as the UNCRC and The Promise. You will have experience of writing policy briefings or papers or addressing informed and influential audiences.

Please see the job description for further details about the role along with the required qualification level.

What we offer...

As well as a supportive team, we want all our employees to feel valued and rewarded for the vital work they do. When you work with us, we'll recognise your efforts with generous annual leave, an excellent employer pension scheme, life assurance worth 3x salary and a range of deals and discounts across various retailers.

Please note our salaries are under review and we await confirmation of our cost of living uplift which would take effect from 1st April 2024.

This is a part-time post working 18.75 hours per week (half time). Hours of work can be worked flexibly although there may be a requirement for some work in the evenings or at weekends. There is a 5% unsocial hours allowance included in the salary to accommodate this expectation.

You can complete work from home or utilise a local office base but you may be required to travel to attend meetings.

About Aberlour …

We are a values driven organisation delivering over 40 services across Scotland supporting children, young people and families.

We have a strong record of using knowledge and evidence from our work to campaign for the rights of children, young people and families across Scotland.

We are looking to conduct a specific 3 year programme to focus on public sector debt and the impacts on low-income families.

What we are looking for...

You will support our Senior Policy Lead through identifying appropriate ways for children, young people and families to share their views and experiences around the impact of public sector debt. Your research will help frame our campaign work and ability to influence stakeholders at local and national government level.

You will have knowledge of the current Scottish political system at a national and local level with awareness of social justice and anti-poverty policy in Scotland and children and young people’s rights such as the UNCRC and The Promise. You will have experience working in the third sector along with skills in research and analysis.

Please see the job description for further details about the role along with the required qualification level.

What we offer...

As well as a supportive team, we want all our employees to feel valued and rewarded for the vital work they do. When you work with us, we'll recognise your efforts with generous annual leave, an excellent employer pension scheme, life assurance worth 3x salary and a range of deals and discounts across various retailers.

Major Tasks

To be a subject expert on benefits and welfare related areas.

Prepare and brief colleagues and departments as required.

Main Job Activities

1. To be a subject expert:

Understanding the rules, laws and regulations within the relevant subject area.

Review and highlight key information to colleagues from relevant literature, journals, and reports.

Identify areas of improvement for the organisation’s advice service, working with colleagues to implement strategic development plans.

Support relevant marketing and media activities.

2. To influence the operational processes associated with the relevant subject area:

Identifying and implementing key improvements across both advisor and customer journeys.

Strong depth of understanding related to enquiry patterns and trends.

Planning and horizon scanning to provide the most up-to-date information for our advisors.

3. Identify and develop collaborative partnerships with stakeholders within the subject area:

Partnership working with organisations we are currently engaged with, in addition to establishing possible new partnership opportunities with those we are not.

Monitoring, understanding, and responding to external consultations and changes within the relevant subject area.

4. Prepare and brief both senior colleagues and external stakeholders as required:

Regular development of reports and written briefings.

Inform and collaborate with our internal training department to influence training content.

Support advisory staff when required, providing subject specific guidance.

5. To undertake any other duties as reasonably requested by Line Manager.

Purpose

We are currently in search of a passionate and experienced Learning and Development Trainer. This pivotal role is dedicated to crafting and delivering comprehensive training programs meticulously tailored to empower our staff members with the essential skills and knowledge they need. These programs are designed to enhance proficiency across our advice lines, encompassing benefits and debt.

It is essential that you have experience in welfare benefits and/or debt as well as delivering innovative and practical training.

Major Duties

Ensuring training courses are researched, created, and delivered to a high standard, using the latest developments and technology.

Monitoring and assessing the skill level of each member of staff within the organisation. Ensuring that all team members have the level of knowledge to perform at a high level.

Maintaining the external training accreditations awarded to the organisation.

Maintaining knowledge of the latest developments within the knowledge areas the organisation addresses as well as the latest learning and development techniques.