This vacancy has now closed

Service Manager

  • Full time
  • £36,538
  • Perth
  • Closing 7th November 2022


  • Advertised from 26th October 2022
  • Permanent
  • V09333

Role

One of the UK’s most inspiring and best known faith-based organisations, The Salvation Army, is looking for a compassionate Service Manager who wants to make a difference, to join our established team in Skinnergate Lifehouse in Perth.

Key Responsibilities:

Skinnergate Lifehouse in Perth supports people to achieve their life goals, work towards longer term independent living, and change the face of homelessness. And right now, they are looking for someone who is passionate about supporting people to make positive changes in their lives to join them.

Fundamental to the Salvation Army’s desire to support vulnerable people, the role of Service Manager involves taking overall responsibility for managing and championing a high quality, client-focused and cost-effective support service. Day-to-day, you’ll be responsible for the overall development and continuous improvement of the service, promoting and championing client involvement and ensuring full compliance with all relevant regulatory frameworks, legislation and TSA policies and procedures.

We’ll also rely on you to see that the finances of the service remain within budget and that the service delivers the required key performance indicators and contractual obligations within the framework of the Homelessness Services Strategic Mission Plan. And, when it comes to developing effective working relationships with relevant external agencies, again, we’ll count on you.

The successful candidate will need:

• In-depth knowledge of services for vulnerable clients in a competitive climate and experience of successfully managing and delivering a similar support service

• Strong knowledge of issues relating to homelessness, including current legislation, government policy, the state benefits framework and any relevant client support pathways

• Willingness to work within TSA’s Christian ethos and key values

• A track record of successfully leading and managing a team to deliver objectives, plus proven experience of successfully developing business plans, budget management and the continuous development of operational procedures and processes

• Excellent communication skills, both verbal and written, plus the ability to develop strong and collaborative working relationships with clients, colleagues and external partners

• Excellent organisational and time management, strong attention to detail, the ability to prioritise work and respond to tight deadlines plus a willingness to work unsociable hours, including weekends, and on call duty when required

• Qualifications as required by SSSC and/or willingness to work towards these qualifications, plus proficiency using Microsoft Office and the ability to interrogate data from spreadsheets and databases.

This role has an occupational requirement that the successful applicant must be a committed and practising Christian.

Benefits: A fantastic benefit package includes 25 days annual leave + bank holidays; a contributory pension scheme; season ticket loan and an employee assistance programme, coupled with the opportunity to access high quality training and opportunities for personal development.

Appointment subject to satisfactory references, proof of right to work in the UK and PVG Check

Application notes

To find out more and apply please visit our website

Appointment subject to satisfactory references, proof of right to work in the UK and PVG Check

As a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

CVs will not be accepted. Promoting equality in the workplace.