- Advertised from 3rd October 2022
- 35 hours per week, flexible to meet the demands of the Service. This post may include occasional evening and weekend work. A relevant secondment would be considered. Fixed term for one year tied directly to the NHS Charities together (continuation dependent on funding).
- 5% employer’s contributory pension. 29 days Annual Leave, plus 10 days public holidays pro rata.
Role
Main Purpose
To provide immediate holistic person centered advice, information and representation to unpaid carers & support to colleagues working with unpaid carers and where necessary, refer and support clients to access appropriate advice agencies
The advice and representation offered will focus on the consequences of the Welfare reform Act and the economic downturn – seeking to resolve the practical barriers and stressors that impact on Unpaid Carers, primarily (but not exclusively) Money, Benefits, Debt, and Housing
This new innovative service to the Unpaid Carers community will:
- Support income maximisation & represent clients at Social Security Appeal Tribunals and Disability Appeal tribunals focusing on those which are a consequence of Welfare reform and the economic downturn (when required).
- Deliver a series of training sessions/information sessions to front line unpaid carers support groups primarily, (but not exclusively) on Money, Benefits, Debt, Financial capacity, Employment rights and Housing
Project Delivery
The Unpaid Carers Welfare Rights Adviser will cover Stirling & Clackmannanshire Districts and access to advice on the frontline is essential and the worker would construct their availability and geographic location to maximise opportunity for unpaid carers to engage with the minimum of obstacles.
Appointment to this post is conditional on two satisfactory references and a current PVG certificate.
Organizational Responsibility: Directly line managed by the Stirling District Citizens Advice Bureau CEO
Application notes
For an application form, or further information please contact: craiganderson@stirlingcab.casonline.org.uk
For an informal discussion on the post please contact Craig Anderson, CEO on 01786 464773 or email craiganderson@stirlingcab.casonline.org.uk
CLOSING DATE noon on Monday 17th October 2022
Previous applicants need not re apply
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The Deputy Manager has day to day operational responsibility for the delivery of the bureau’s advice service. The post holder will ensure a quality service is delivered in line with the Scottish National Standards and the Bureau’s Citizens Advice membership and will provide to the Chief Executive Officer all necessary reporting, data and case study information required.
The Deputy Manager is responsible for maintaining a disciplined, professional office working environment and ensures its compliance with the Bureau’s health, safety and other working policies, practices and procedures.
Using AdviserNet and the information systems, provide 2nd tier consultancy support to staff and volunteers on complex cases to include type 3 cases i.e. representation at tribunals. The post holder will also work as part of the Senior Management Team and will deputise for the Chief Executive Officer when required to do so.
The post requires a Basic Disclosure certificate.
This post aims to provide practical money and debt advice to people struggling with their finances, supporting them to solve their debt, maximise their income and help them achieve financial stability. This holistic advice will be independent, free, impartial and confidential and delivered to Association standards and will address underlying issues of poverty facing many of the residents living in Bellshill.
Citizens Advice Edinburgh (CAE) are looking to recruit an Advice Services Manager to join our Management Team, in delivering high quality and accessable advice and support to people in Edinburgh and its surrounding communities.
You will be joining the largest network of advice providers in the UK, with excellent professional development opportunities and competitive remuneration packages.
You will also be part of a community led organisation, with a substantial profile, making a real difference to your local community and supporting those in greatest need.
Advice Services Managers oversee our day-to-day advice service, recruit, support and supervise a team of staff and volunteers, provide expert knowledge and quality assurance and represent the organisation in campaigning for changes to policies and legislation on the issues that impact the lives of people in Edinburgh and across the UK.
For more information, please see the detailed Job Pack, including Role Description and Person Specification and visit our website at citizensadviceedinburgh.org.uk
Income Maximisation Worker for Families
- Part time
- £32,323 pro-rata
- On site: Penicuik
- Closing 12th January 2026
An experienced adviser is required to improve the financial circumstances of the families supported by Hawthorn Children and Family Centre and Midlothian’s Family Wellbeing Service to improve the outcomes for the children.
The project will work with and receive referrals from Hawthorn Children and Family Centre and the Family Wellbeing Service team members. The worker will link with mental health projects, family support and Penicuik CAB’s specialist debt worker to develop a wraparound service to increase household income and improve the quality of life for the family.
Working closely with other project workers the post holder will provide awareness raising sessions with the Hawthorn Centre staff, Family Wellbeing team members and any other agencies, as appropriate.
Based at the Penicuik CAB, Hawthorn Children and Family Centre and working at any centres deemed appropriate, the worker will provide help and assistance with checking benefit entitlement, completing benefit applications and challenging benefit decisions. The work will also include income maximisation, budgeting advice, utilities and some assistance with debt issues (including housing debt).
A working knowledge and understanding of welfare benefits and good interpersonal skills are essential. The post holder will be responsible for developing and delivering the service to meet the needs of the families.
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