This vacancy has now closed

Panel Support Co-ordinator

  • Full time or Part time
  • £30,558 – £33,539
  • Hybrid working + flexible working mainly from home but with the ability to travel across Scotland when required (mainly in the central belt with advance notice)
  • Closing 8th September 2023


  • Advertised from 25th August 2023
  • Part-time working considered.
  • Pension + holiday + flexible remote working (subject to pay award)

Role

We are recruiting Panel Support Coordinators for a recently established public body, Redress Scotland. We are looking for skilled, experienced people who are committed to living our values of Dignity, Respect and Compassion. We will offer you training, flexible working and support and you will be part of a new and inclusive team.

This post benefits from a range of excellent terms and conditions, holidays entitlement, pension and a hybrid working arrangement that offers flexible working and a blend of office and home-based working.

Background

For decades, many children in residential care settings in Scotland were failed by those entrusted to look after them. Under a new national scheme, survivors of historical child abuse in care will be able to apply for financial redress payments of up to £100,000, as well as access to an apology and support.

Redress Scotland is the recently established Non-Departmental Public Body responsible for deciding levels of financial redress to be awarded to survivors and, in some cases, next of kin. Redress Scotland is independent of the Scottish Government.

As the organisation continues to grow, we are looking for additional Panel Support Co-ordinators to work in a dynamic environment, providing vital support to Panel Members. Working as part of a team reporting directly to the Panel Support Manager, the role requires someone who is able to work with others as part of a busy team but is also confident working on their own initiative and who is able to make decisions. The role is one where you have to be organised as no two days are the same and in return you will work in an environment that is supportive and caring where you see your contribution make a difference to survivors and their families every day.

This role is a fantastic opportunity to work in a newly established organisation and be involved in varied and dynamic work.

Organisation

Redress Scotland is primarily a decision-making body. It will not process applications, provide application support to applicants or arrange payments. In order to make best use of public resources, all administrative aspects of the national scheme will instead be carried out by Scottish Government without impinging on the independence of Redress Scotland’s decision-making.

The Role

Redress Scotland is looking for highly organised Panel Support Coordinators to perform a wide range of tasks to assist with running an effective, mainly virtual office, ensuring that the survivor and their families are at the heart of what we do.

The role will require you to be responsible for your workload and work alongside others in the team to prioritise the day to day duties of Redress Scotland. The role requires someone with excellent communication skills, both written and verbal and someone who is able to support the design and implementation of new processes.

The role is hybrid and requires the post holder to ensure a private set up at home with excellent broadband activity to be able to carry out the work but also with the potential travel across Scotland, mainly in the central belt, to attend office hubs for meetings/training and any other necessary requirement of the business.

A full Job Description is available for download below.

Wanting to find out more about the role and Redress Scotland? Sign up to one of our open sessions on 31 August (6-6.30pm) or 5 September (12.30-1pm) to be held remotely by completing our short form here forms.office.com/e/A1yfhfHpjm

Application notes

To apply, please follow the links and complete the application form by Friday 8 September 2023 at noon: forms.office.com/e/8zxnJfQhVe

Recruitment Timetable:

Open Sessions – ½ hour each: 31 August (6 – 6.30pm) and 5 September (12.30 - 1pm)

Closing date: 8 September at noon

Selection process – online – 2 hours approx (panel interview & written assessment) Commencing 26 September onwards

Further Information

The work of Redress Scotland has been developed through the voice of lived experience since its inception. Applications are being encouraged and welcomed from talented individuals who have lived experience of the care system. If you meet the essential criteria we will guarantee you an interview.

Please note that the successful candidate will be required to complete a Disclosure Scotland check, Scottish Government security checks and provide satisfactory references.


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