This vacancy has now closed

User Journey Support Manager

  • Full time
  • £28,815 – £31,696
  • Hybrid – linked to one of our offices in London, or Birmingham or based in NI, Scotland or Wales. We continue to seek to accommodate remote working.
  • Closing 9th October 2023


  • Advertised from 15th September 2023
  • plus London weighting of £3,285 per annum if applicable Location. Permanent.

Role

About UnLtd

UnLtd is the leading provider of support to social entrepreneurs in the UK and offers the largest such network in the world. Our mission is to find social entrepreneurs with bold solutions to today’s challenges. Through funding and support, we help them to realise their potential and creating lasting change.

About the role

We have a talented social entrepreneur support team who find, fund, and support our award winners across the UK. They help our award winners with everything from understanding the UnLtd offer, managing queries, assigning social entrepreneurs to the right person for support to managing award portfolios and award allocation.

This role will lead on how we deliver on our ambitions for market leading support and will help UnLtd improve and develop our fund and support offer. This role will be alongside our award winner from when they first engage with UnLtd until they transition on to their next journey. You will be supporting our teams in Scotland, Wales and Northern Ireland and will play a major role in deepening our capability and expertise within our awards support and delivery. This will include the development of internal knowledge and awareness, increasing visibility of social entrepreneur needs, recognising and removing entry barriers and enable us to deliver on our strategic goals.

Reports To: Head of Social Entrepreneur Support

Please see the Job Description for more information or visit our website at unltd.org.uk

Application notes

We need to know a bit about you, your experience and what you can bring to UnLtd.

You can submit a CV + supporting statement (up to 2 pages). We’d love you to tell us:

  • About you – your skills, experience and personal qualities;
  • Why you’re interested in the role and what you hope to get out of it.

The main thing is you can demonstrate you have skills and experience (Lived or learned) that relate to what we have said we are looking for.

We particularly welcome applications from people with disabilities, Black, Asian, or Minority Ethnic backgrounds, LGBTQIA and from different socio-economic and educational backgrounds.

To apply visit: jobtrain.co.uk/unltd-careers

• Application Closing Date: Midnight on Monday 9th October 2023

• First round of interviews: Monday 16th October 2023

• Final interviews: Monday 23rd October 2023

UnLtd is committed to offering employment opportunities for people with criminal convictions. As a result, we will only ask you about any criminal convictions at initial offer stage. Your information will be treated fairly and confidentially and will not automatically exclude you from the role that you have applied for.

Working at UnLtd

UnLtd values diversity and is committed to inclusion and understanding intersectionality. These are more than just buzz words for us; they are principles guiding how we build our teams, support leaders and empower social entrepreneurs. We want to create an organisation that’s the right fit for everyone we work with.

To support an inclusive environment where employees feel empowered to share their lived experiences and ideas, we have embedded an equity and inclusion group within UnLtd, giving us a wide range of different perspectives in our work to help us see what is most needed in society. We are particularly keen to hear from those who identify as Black, Asian or minority ethnic, LGBTQIA, people who are disabled, those with learning differences, those with caring responsibilities, from a less advantaged socioeconomic background as well as any other under-represented group in our workforce.

Find out more about our generous range of employment benefits by clicking on the link below: unltd.org.uk/about-us/careers


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