Overview of Role
In Partnerships with Lanarkshire Housing Association (LHA) this Project will provide a single, trusted point of contact for vulnerable energy consumers across North Lanarkshire (Lanarkshire Housing Association, housing stock). Reducing fuel poverty and raising awareness of energy efficiencies, providing intensive support with lasting solutions. Putting an experienced energy advisor in Lanarkshire Housing Association premises as well as tenant’s homes, whilst offering accessible omni-channel support, expanding the provision of energy advice and advocacy services for Lanarkshire Housing Association (LHA) tenants.
Main focus will be on reducing spending on energy related costs, applying for various forms of financial assistance (Warm Home Discounts, vouchers, hardship Payments etc), challenging liability, writing off debts. Additional services will include provision of practical advice and guidance around energy efficiency, conducting home energy audits and practical assistance to fully understand differing heating systems.
The post holder will be responsible for providing an energy advice service for vulnerable tenants/residents of Lanarkshire Housing Association who are or in or at risk of fuel poverty. The project will be delivered by an experienced Energy Advisor with a wealth of knowledge and experience to service vulnerable tenants by assessing their eligibility and accessing relevant statutory and fuel industry initiatives including grants and allowances.
• Competitive reward package including annual performance bonus scheme
• 5% employer pension contributions
• Generous holiday entitlement 38 days inclusive of public holidays
• Additional holidays for length of service
• Family friendly policies
• Home & Flexible working scheme
• Occupational Sick Pay
• Dedicated Training and Personal Development Budget as part of our Talent Management Pool
• Leadership Mentoring
• A wide range of Social Events and Team Building Days
How to apply
Please return your application form together with a completed Self-Declaration Form for an Applicant working with Adults at Risk therefore requiring a PVG Scheme Disclosure and Equality and Diversity Monitoring Form by email to Catherine.Marshall@Motherwellcab.casonline.org.uk
or by post marked “Confidential” to:-
Finance, HR & Facilities Manager
Motherwell & Wishaw Citizens Advice Bureau
90 Brandon Parade East
Closing Date for applications: 31st August 2023
Please note that the post is subject to the disclosure of criminal history information and/or credit/Disclosure Scotland checks.
Equality & diversity monitoring
To help Motherwell & Wishaw Citizens Advice Bureau monitor equality and diversity statistics please return the Equality & Diversity Monitoring Form separate from your other application documents by emailing it to: firstname.lastname@example.org.
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About the employer
Motherwell & Wishaw Citizens Advice is a company limited by guarantee and registered charity.
Company number: SC173485. Scottish Charity number: SCO09733