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Top job! Implementation Lead

  • Full time
  • £54,449
  • The Promise Scotland office is located in Charlotte House, 2 South Charlotte Street in Edinburgh. There is also an office in Glasgow. Flexible working arrangements will also apply to this role and an element of home working will be supported.
  • Closing 18th August 2023


  • Advertised from 28th July 2023
  • 35 hours per week. Temporary Contract for 18 months. Secondments will be considered.

Role

Job Context

The Promise Scotland is responsible for driving the work of change demanded by the conclusions of the Independent Care Review.

It works with all kinds of organisations to support shifts in policy, practice, and culture so Scotland can #KeepThePromise it made to care experienced infants, children, young people, adults, and their families - that every child grows up loved, safe and respected, able to realise their full potential.

The Promise Scotland’s sole reason for being is to facilitate and support change, wherever that change needs to happen to make sure that Scotland will #KeepThePromise.

More information can be found in the below resources

Independent Care Review Reports

Change Programme

Plan 21-24

Find out more about us at thepromise.scot

A temporary role has arisen as Implementation Lead within The Promise Scotland. The successful candidate will join our multi-disciplinary team and work closely with our Promise Delivery Partners to ensure Scotland #keepsthepromise. Promise Delivery Partners, with a particular commitment to an allocated region, have responsibility to develop and maintain support relationships with key individuals and groups within the sector. They work to surface learning and innovation; to provide spaces for connection and reflection that help people move through implementation barriers; and ultimately act as anchor to the voice of the care experienced community that underpins the independent care review. The Implementation Lead will have a key role in driving this work forward with the team.

Job Purpose – Implementation Lead

This role sits within the Support Team. You will have responsibility for:

  • Working with stakeholders across Scotland to ensure that change happens with the voice of the care experienced community at the heart.
  • Supporting those with statutory responsibility to #KeepThePromise with their planning and progress using implementation methodologies and strategic and operational tools.
  • Leading Communities of Interest which allow for sharing ‘what works’ and igniting new ideas across a range of different partner organisations
  • Facilitating, enabling and supporting change, providing a shared focus for collaborative implementation and joint working, ensuring the collective resources and capabilities are maximised across Scotland.
  • Working with stakeholders to engage with, and contribute to, the ongoing Change Programmes to ensure that all the Calls for Action detailed in The Promise are systematically embedded into national and local plans.
  • Working closely with colleagues in Insights, Governance & Operations and Public Affairs teams to build strong connections and relationships that allow The Promise Scotland to plan, recommend and enhance its engagement and support offers.
  • Represent The Promise Scotland in relevant meetings and events.

Main duties of this role

  • Direct the delivery of the support offering of The Promise Scotland through meticulously planned and choreographed ‘engagement’ with key stakeholders.
  • Work with colleagues within The Promise Scotland Team, to plan and deliver activity to support the Plan 2021-24 and the Change Programme.
  • Proactively support stakeholders to translate their commitment into practice and culture changes, aligned with wider contexts, championing the appreciative tone of the Care Review, always signposting to existing offerings and avoid creating dependency, aiming to transfer and embed methodology and skills.
  • Support the development and deployment of The Promise Scotland feedback loop which will:
    • build relationships, foster partnership and collaborative implementation approaches and cement organizational buy-in to mitigate against mission drift;
    • make sure all stakeholders fully understand their role and responsibility to change and are committed to doing so in line with Plan 21-24 (and beyond) and the change programme, as updated annually and considering the critical role of the care community in all aspects.
    • set out mutual expectations, including
      • any specific asks from The Promise to drive changes
      • any specific asks of The Promise for support to realise change
    • gather data and information not easily available but of importance to the Care Review’s conclusions and in close alignment with the evidence team.
  • Hold implementation relationships with key stakeholders, strategically aligning their needs with the wider programme of change to ensure resources are maximised and opportunities are capitalised on.
  • Provide a key link between key stakeholders and The Promise Scotland to support their contribution to the Change Programme.
  • Facilitate listening, reflection and self-diagnosis by stakeholders to understand the bridges and barriers to making change and document learning for continuous improvement.
  • Employ the ‘Join the Dots’ approach as part of The Plan 2021-2024's change programme by supporting communities of interest, sharing learning, building knowledge and skills, and ensuring a wide understanding of what works where and why (as well as what doesn’t work).

Person Profile

An approachable, innovative and creative individual, you will have sufficient experience at senior management level ideally within a practice, policy or organisational development environment.

As an accomplished communicator, you will have instant credibility when engaging with individual and groups, coupled with the ability to work with a diverse range of stakeholders. We are interested in people who;

Attributes

  • Are passionate about change.
  • Can evidence a strong values base.
  • Exercise good judgement.
  • Have high levels of personal and professional integrity.
  • Are confident in their own knowledge and are able to give advice to others.
  • Have significant personal drive and resilience.

Knowledge

  • Have an understanding of the Independent Care Review and The Promise.
  • Have good awareness and understanding of the contemporary issues associated with the care and protection of children in Scotland.
  • Are aware of the life-long impact of trauma on children, young people and adults and the importance of trauma-informed practice.
  • Understand the underpinning principles of service and system change, improvement and implementation.

Skills

  • Can bring a diligent, analytical approach to complex problem solving which sees issues in context.
  • Can absorb a wide range of complex information and develop solutions on both strategic and operational issues.
  • Have strong skills in the creation and dissemination of audience specific information in formats which are easy to understand and encourage engagement.
  • Are skilled in working strategically with a range of partners, including families and communities, colleagues and stakeholders in the public, private and third sectors.
  • Have good organisational and time-management skills, with a flexible and proactive approach to work.
  • Can demonstrate good written communication skills.

Experience

  • Have experience of working to deliver change in the children’s sector or similar.
  • Have the energy, enthusiasm and drive to lead a fast-paced programme of change.
  • Have excellent influencing and relationship-building skills and the ability to communicate effectively with a range of stakeholders.
  • Can be an effective contributor to the team holding the skills required to work in compassionate collaboration with others.
  • Are able to work independently, manage own workload and work flexibly to meet work demands and tight deadlines

Working Conditions

The Promise Scotland’s normal place of work is Charlotte House, Edinburgh. The Promise Scotland operates flexible working arrangements seeking to meet the needs of its individual team members whilst also being able to fulfil the activities set out in Plan 21-24, within a positive and supportive team culture and environment.

Application notes

Application deadline: 12noon Friday 18 August 2023

Interview date: Thursday 31st August 2023

To apply for this role, please visit our website

Candidates with lived experience of care or candidates with a disability who meet the essential criteria outlined will be invited to interview.

For more information about this role please contact Alison Sutherland, Head of Support, at jobs@thepromise.scot with the job role as the subject.