This vacancy has now closed

Digital Services Coordinator

  • Full time
  • £22,000 – £25,000
  • Based in Glasgow with Hybrid Working
  • Closing 4th August 2023

  • Advertised from 17th July 2023
  • Permanent Contract


Are you searching for a position with purpose? A role to make a real difference? Where your time can be transformational?

We are looking to hire a Digital Services Coordinator to join our growing Digital Services team. The successful candidates will be joining our organisation at a time of exciting growth, where we are launching into new local authorities and developing our programme.

A Digital Services Coordinator is an IT Helpdesk role with a difference. As we’re a relationship based organisation, the key skill we’re looking for is effective relationship building. On a daily basis you will be providing systems support to our central team, our school based coordinators and our large community of volunteer mentors. You might come from a customer service or hospitality background but it’s likely you’re the go-to person for tech support for your family or friends. Tech savvy and a desire to learn are important but being the approachable face of our support team is vital.

You’ll focus on supporting our growing organisation with the opportunity to develop in technical specialisms such as drive structure and document control, device procurement and inventory management and website maintenance and security and Salesforce Administration.

Read the Person Specification

Join an award-winning charity and passionate team dedicated to ensuring the country’s most vulnerable young people are defined by their talent and never their circumstances. Our in-school mentoring has profound impacts on mentees in their confidence, wellbeing, achievement and post-school progression. MCR Mentors make and experience a life changing difference. MCR Pathways is a national, award-winning mentoring programme dedicated to addressing the long-standing inequality in education outcomes, career opportunities and life chances for young people in care and those experiencing vulnerability or disadvantage. In 2021 MCR were winners of a prestigious UK Centre for Social Justice Award CSJ award. The CSJ produced this film about MCR young person Emily and her mentor Elaine.

Application notes

To apply, please visit our website and complete the application form, making clear reference to the points covered within the Job Description and Person Specification.

Please note, the role will be subject to a PVG check and two satisfactory references, one of which must be from your current or most recent employer.

Please note that due to the high volume of applicants, we will only respond to candidates who are selected for interview.

Closing Date: 4th August 2023, 12 noon

MCR Pathways subscribes to the Rehabilitation of Offenders Act (1974) regarding disclosure & barring.

MCR Pathways is committed to safeguarding and promoting the welfare of young people and expects all staff and volunteers to share this commitment. This role is subject to a PVG check. Applications to process PVGs will only be submitted once the successful candidate has accepted the offer of a position. For further information, visit:

MCR Pathways is committed to creating an inclusive and diverse environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.