This vacancy has now closed

Retail Volunteering Manager - Scotland, the Borders and Cumbria

  • Full time
  • £27,000 – £30,000
  • Home / field based
  • Closing 5th June 2023


  • Advertised from 30th May 2023
  • Hours Per Week: 35. Permanent.

Role

The opportunity

Are you a volunteer expert with a background in retail management?

We have an exciting opportunity for a Retail Volunteering Manager covering Scotland, the Borders and Cumbria to join and support our Retail directorate to deliver the local and national volunteering strategy across the British Heart Foundation (BHF).

As our Retail Volunteering Manager, reporting to Retail Volunteering Operations Manager, you’ll work alongside our Regional and Area Managers to deliver the BHF’s volunteering strategy. You will support our retail team in all aspects of volunteer recruitment and management to drive our volunteer numbers across our retail estate.

You’ll work alongside a dynamic, collaborative team of Retail Volunteering Managers, and will work closely with key stakeholders to grow volunteer participation in your patch and maximise the use of our digital volunteering platform, MyVolunteer.

Working arrangements

This is a field-based role covering Scotland, the Borders and Cumbria. You will need to have a full UK driving license and live in Scotland, the Borders or Cumbria or be able to relocate to this region.

Your working pattern will mostly consist of field-based activity across your region with office-based tasks being conducted in a home-based setting or a local BHF office where preferred. You will work under your own initiative to manage your diary.

About you

As our ideal candidate, you'll be an expert volunteering manager working with and influencing senior stakeholders to deliver credible and innovative solutions that meet KPI's.

Please note that this role will cover Scotland, the Borders and Cumbria, and therefore there will be a considerable amount of travel and some overnight stays depending on where the successful applicant lives. All applicants must also hold a full driving license.

To be successful in this role you will have:

  • Previous experience of training or coaching groups and individuals
  • Passion on all volunteer related topics
  • Excellent organisation, communication, and management skills
  • Strong analytical skills with the ability to probe, investigate and challenge
  • Proven experience of working well under pressure and delivering results
  • Retail knowledge and experience
  • A good knowledge of volunteer tracking systems

About us

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.

Interview process

Interviews may be held during the advertising period or shortly after the close date. Please note interviews will be held over Microsoft Teams.

Application notes