Changeworks has been leading the way in delivering low-carbon living and tackling fuel poverty for over 35 years, and we need an experienced Project Manager to help us develop and implement new services for the future. If you are someone with strong organisational and analytical skills, then we need you.

Changeworks is developing and implementing new services to help people reduce their energy usage. That’s where you come in. You’ll use your background in project management in an operational environment, to lead colleagues in the design, implementation, and delivery of these services. You’ll be responsible for the financial and commercial aspects of the projects and ensuring the services meet targets against plans.

Your role will involve working with a number of colleagues and partners to bring new commercially viable energy advice services to life. Your skills and experience in agile methodology and service delivery will be key to the success of the work you do.

You’ll also be confident in leading by example and motivating a project team to achieve their best. This role will involve using your strong communication skills to keep all stakeholders well informed and involved. You’ll be well versed in building strong and effective relationships with teams and partners to ensure the success of different projects.

This role is fixed term for 6 months and reports directly to our Operational Director. Any additional experience you already have in user or service design would be advantageous.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Our “All in Glasgow” service is a partnership of organisations who have come together to deliver the new Training for Work employment service on behalf of Glasgow City Council. ENABLE Scotland are the lead of the partnership.

This new service is an exciting opportunity to transform the employment prospects of people in Glasgow. Your role is to ensure that the new service is delivered successfully and to a high standard. You will support our partners to meet their contractual obligations, meet quality standards and deliver their agreed performance targets. You will work to accurately forecast delivery outcomes, drive performance within internal and external teams, and identify and effectively manage any risks to performance to ensure targets are achieved.

You will liaise with the Partnership Steering Group and have direct responsibility for the delivery of the contract. You will be principal liaison with Glasgow City Council on behalf of ENABLE Scotland and our partners. You will be responsible for all contract management, delivery of outcomes and income across the partnership; key to this will be developing positive professional relationships with internal and external delivery teams and stakeholders.

About You

Main Duties and Accountabilities

• Establish and build effective relationships with all partner organisations and stakeholders
• Act as single point of contact to funder and senior leaders internally and externally
• Ensure partners deliver as per contracted volumes, outcomes, and finance.
• Work closely with Quality and Improvement officer to deliver our commitments in relation to Working Together for a Fairer Glasgow
• Coordinate compliant information systems and efficient data management.
• Coordinate reporting systems in line with contract standards.
• Coordinate and deliver timely submission of financial claims relating to the contract.
• Coordinate the reporting of complaints and issues in line with contract standards.
• Organise and attend All in Glasgow Steering Group meetings.
• Share best practice and opportunities within internal and external colleagues.
• Positive and flexible response to change.
• Ensure compliance with ENABLE Scotland’s practice and policy standards.
• Managing your time efficiently to respond to additional duties, as required.
• Representing ENABLE Works and ENABLE Scotland with an understanding of departmental and organisational strategies.

Clackmannanshire Economic Regeneration Trust (SCIO) – CERT – is a small, innovative charity established to help Clackmannanshire to become a vibrant place to live where people are happy, healthy and where opportunities, connections and support are available for all.

CERT have been awarded the contract to deliver the MULTIPLY programme in Clackmannanshire - a UK Government initiative to boost people's ability to use maths in their everyday life and work, or go on to achieve qualifications which open doors to further learning or employment.

Recognising that poor numeracy skills are often an integral part of a wider core skills weaknesses such as literacy and communications, CERT are delivering the Multiply programme in a holistic manner so that its participants are provided support to address wider skills areas as well as help participants progress to employment and other positive outcomes if appropriate.

We are looking to recruit a passionate and dedicated individual to work within this holistic programme, who can inspire and motivate a diverse range of adult learners in community settings around Clackmannanshire and where appropriate help them progress to employment.

The successful candidate will work in a small, dynamic team and will deliver certified and non-certified courses and one to one tutoring which will provide the skills and confidence with numbers and other core skills which will enrich our clients’ lives and support their onwards development.

The successful candidate will have experience of working with clients with education gaps and other barriers to development, be educated to a graduate level, will have skills to be an SQA assessor or be willing to complete the appropriate qualifications to achieve this, and a love and enthusiasm for supporting adult learning and progression. They will have an ability to build a rapport with our client group, engage them with learning and be able to work flexibly on your own and as part of a small team.

Service: Flexible Homelessness Outreach Support Service (FHOSS) South

Step Up - Come join our team

Do you have a passion for helping vulnerable people enjoy as much fulfilment as they can and feel included in their community? If compassion, care and inclusiveness are an important part of who you are, our opportunities to work away from the routine in a demanding, challenging but emotionally rewarding role could be for you.

Our Turning Point Scotland Services in FHOSS South

are looking for people like you to help provide individualised support to adults with a wide range of needs, either on an individual 1:1 basis or alongside others and as part of a team.

TPS works with adults who are experiencing a range of support needs. This includes housing and homelessness, learning disability, autism, acquired brain injury, fluctuating mental health, physical disabilities, problematic alcohol and/or other drug use and involvement in the criminal justice system. We believe that people matter. We believe they are the experts on their support needs. It is for us to work creatively with them and with partners to ensure we meet those needs.

Every day we work with well over 4,000 people and every year around 8,700. We help them to address issues they are experiencing and recognise their own skills and interests.

We embed our approach to support in a framework of Citizenship. Using this we deliver a holistic approach promoting the recovery, self-determination and inclusion of people experiencing challenges in their life. And we do this through focusing on their strengths and the valuable contributions they can make to their communities.

We define Citizenship as a measure of the strength of an individual’s connection to the 5 R’s of rights, responsibilities, roles, resources, and relationships that society makes available to its members.

TPS is the biggest provider of services to people experiencing or at risk of Homelessness across Scotland. We deliver support to over 2800 individuals on any given day, and over 5,100 each year. This number increases when taking into account our services accessed through Justice or Alcohol and Other Drugs funding streams.

We believe that in many cases, Homelessness is entirely preventable. It is failures in the siloed and complex systems that we have designed to protect people that stops us from achieving this. Where Homelessness is not or cannot be, prevented the experience should be short lived, and we should meet that with a psychologically informed response. A menu of options should be available to individuals to prevent, or support someone to move on from Homelessness. This ensures we use a ‘no wrong door’ approach to accessing services.

We deliver a range of service models. These include Outreach Housing Support; Outreach Housing First; Outreach Crisis Support; Supported Accommodation. In line with our Citizenship approach we have a specific focus on key areas. These are; Building on people’s strengths, skills and interests as well as meeting their needs; Connecting people to communities, people and / or places; Harm reduction and / or Recovery; and providing a Psychologically informed / Trauma informed approach.

We also deliver a range of additional services across the country. Examples include Peer Mentoring services, Community Connectors, TPS Moving Service and TPS Connects amongst many other initiatives.

We recognise the importance of animals in people’s lives and helping individuals move on from the trauma they have experienced. We are currently developing our policies and frameworks to engage with stakeholders and develop our policy and procedures to make our services as pet friendly as possible.

We are also active members of the European Federation of National Organisations with the Homeless (FEANTSA).

We provide a range of different outreach Housing support services supporting individuals with short to medium term interventions to either move on from their experience of Homelessness or prevent it happening in the first place. We also deliver longer term Housing Support often funded through personalised budgets / Self Directed Support (SDS) to meet individuals housing and wellbeing needs. We believe that Housing Support can be delivered upstream before Homelessness is even the faintest possibility, often where it is difficult to quantify the impact of our prevention work. Similarly, we see the importance of housing support to move people on from their experience of Homelessness and also any long term physical and emotional needs.

Flexible Homelessness Outreach Support Service assists people with complex needs to progress from emergency and temporary accommodation and other homeless services into place of their own. Turning Point Scotland and Loretto Care work in partnership to offer this city wide service.

The flexible Homelessness Outreach Support Service offer an integrated needs-led holistic approach to supporting people with complex needs.

The support we provide is always person centred, we do this by involving people who know the person well, this includes family and friends, other health and Social Work professionals, Advocacy services and our own staff members.

We believe having the right values of respect, compassion, inclusion and integrity is all you need to join our team! We would offer you full support in completing your application.

As an Assistant Service Co-ordinator, you will work with individuals who have a wide range of support needs, providing them with practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives e.g. keeping safe, meaningful activities, community involvement, physical health, relationships, emotional health and wellbeing.

Hanover has been supporting people in Scotland for over 40 years. We aim to provide desirable homes, happy customers and a resilient organsiation.

About the Role

We are excited to be further developing our customer, care and support services by investing in modern technology. Our customers will be able to access our key services 24-hours a day, 7-days a week, making it easier to book appointments, track services and provide feedback. To help our people get there, we are developing a new Digital team to support the delivery of our Digital Strategy.

As a result, we’re growing our ICT presence at Hanover and are delighted to be hiring for a new and additional ICT Service Desk Analyst role.

Providing first-line support, the successful candidate will act as the first point of contact for our people, providing timely and practical solutions for any difficulties encountered. This may include painpoints relating to our ICT systems, applications, and equipment. As the ICT Service Desk Analyst will also be expected to meet set quality and customer service standards, you will support the wider ICT Team through being a motivated and natural problem-solver and be capable of handling customer queries through a variety of communication channels.

We also want to see a forward-looking and proactive approach so that we can continually enhance the customer experience and this shall be measured through customer satisfaction and adherence to our Service Level Agreement. As we embark on an exciting journey of digital investment, it’s important that our people can rely on robust and reliant technical solutions which will be complemented by your knowledge and skills.

We couldn’t think of a more exciting time to join Hanover Scotland. With the recent launch of our 5-year Business Strategy and introduction of new skills into our ICT Team, we are looking for an engaging and driven Analyst who will strive to meet the needs of their customers whilst striking a good balance between building confidence and providing core support functions. You’ll appreciate that people come from different digital backgrounds and will work with your colleagues to continually ensure that the Service Desk is closely managed and done so in an inclusive and supportive way.

About You

To be successful in this role, you will have demonstrable experience in delivering HR administration activities. The Key requirements for this role include:

Due to our current ICT Service Desk rota, the successful candidate will be required to travel to our Edinburgh and/or Glasgow offices on a weekly basis. This may include or exceed twice per week depending on business needs.

Excellent verbal and written communication skills, with strong attention to detail.

Ability to liaise effectively with employees at all levels.

What We Offer

• hybrid working
• wellbeing offering
• learning and development
• cycle to work scheme
• family friendly policy
• health cash plan
• EAP

Service: Flexible Homelessness Outreach Support Service (FHOSS South)

Because People Matter - Work with Us

Do you have a passion for helping vulnerable people enjoy as much fulfilment as they can and feel included in their community? If compassion, care and inclusiveness are an important part of who you are, our opportunities to work away from the routine in a demanding, challenging but emotionally rewarding role could be for you.

Our Turning Point Scotland Services in FHOSS South

are looking for people like you to help provide individualised support to adults with a wide range of needs, either on an individual 1:1 basis or alongside others and as part of a team.

TPS works with adults who are experiencing a range of support needs. This includes housing and homelessness, learning disability, autism, acquired brain injury, fluctuating mental health, physical disabilities, problematic alcohol and/or other drug use and involvement in the criminal justice system. We believe that people matter. We believe they are the experts on their support needs. It is for us to work creatively with them and with partners to ensure we meet those needs.

Every day we work with well over 4,000 people and every year around 8,700. We help them to address issues they are experiencing and recognise their own skills and interests.

We embed our approach to support in a framework of Citizenship. Using this we deliver a holistic approach promoting the recovery, self-determination and inclusion of people experiencing challenges in their life. And we do this through focusing on their strengths and the valuable contributions they can make to their communities.

We define Citizenship as a measure of the strength of an individual’s connection to the 5 R’s of rights, responsibilities, roles, resources, and relationships that society makes available to its members

TPS is the biggest provider of services to people experiencing or at risk of Homelessness across Scotland. We deliver support to over 2800 individuals on any given day, and over 5,100 each year. This number increases when taking into account our services accessed through Justice or Alcohol and Other Drugs funding streams.

We believe that in many cases, Homelessness is entirely preventable. It is failures in the siloed and complex systems that we have designed to protect people that stops us from achieving this. Where Homelessness is not or cannot be, prevented the experience should be short lived, and we should meet that with a psychologically informed response. A menu of options should be available to individuals to prevent, or support someone to move on from Homelessness. This ensures we use a ‘no wrong door’ approach to accessing services.

We deliver a range of service models. These include Outreach Housing Support; Outreach Housing First; Outreach Crisis Support; Supported Accommodation. In line with our Citizenship approach we have a specific focus on key areas. These are; Building on people’s strengths, skills and interests as well as meeting their needs; Connecting people to communities, people and / or places; Harm reduction and / or Recovery; and providing a Psychologically informed / Trauma informed approach.

We also deliver a range of additional services across the country. Examples include Peer Mentoring services, Community Connectors, TPS Moving Service and TPS Connects amongst many other initiatives.

We recognise the importance of animals in people’s lives and helping individuals move on from the trauma they have experienced. We are currently developing our policies and frameworks to engage with stakeholders and develop our policy and procedures to make our services as pet friendly as possible.

We are also active members of the European Federation of National Organisations with the Homeless (FEANTSA).

We provide a range of different outreach Housing support services supporting individuals with short to medium term interventions to either move on from their experience of Homelessness or prevent it happening in the first place. We also deliver longer term Housing Support often funded through personalised budgets / Self Directed Support (SDS) to meet individuals housing and wellbeing needs. We believe that Housing Support can be delivered upstream before Homelessness is even the faintest possibility, often where it is difficult to quantify the impact of our prevention work. Similarly, we see the importance of housing support to move people on from their experience of Homelessness and also any long term physical and emotional needs.

Flexible Homelessness Outreach Support Service assists people with complex needs to progress from emergency and temporary accommodation and other homeless services into place of their own. Turning Point Scotland and Loretto Care work in partnership to offer this city wide service.

The flexible Homelessness Outreach Support Service offer an integrated needs-led holistic approach to supporting people with complex needs.

The support we provide is always person centred, we do this by involving people who know the person well, this includes family and friends, other health and Social Work professionals, Advocacy services and our own staff members.

No previous working experience is needed; full training will be provided to you. We believe having the right values of respect, compassion, inclusion and integrity is all you need to join our team! We would offer you full support in completing your application.

As a Support Practitioner, you will work with individuals who have a wide range of support needs, providing them with practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives e.g. keeping safe, meaningful activities, community involvement, physical health, relationships, emotional health and wellbeing.

VOCAL is the Voice of Carers across Lothian, a Scottish charity run by carers and for carers since 1994. We’re looking for a dynamic Carer Support Practitioner to join the team at our busy Carer Hub in Leith.

Working closely with a team of Duty Practitioners, the postholder will provide duty support, acting as first point of contact, for carers seeking support to improve their financial wellbeing. This will require the postholder to engage with carers by utilising a range of methods including telephone, in person, social media and webchat facilities.

Applicants will have experience in a comparable position and be able to demonstrate excellent person-centred support and communication skills as well as an ability to respond proactively in a fast-paced environment.

Applicants will be passionate about delivering good client/customer service and ensuring all carers receive a warm welcome and responsive support when contacting the centre.

If you’re looking for the next step on your career in social care, you’ve just discovered it.

About Annaty

Annaty has 23 en-suite, generously sized studio apartments, which are all fully accessible on the ground floor. We work with our residents to ensure their spaces are as homely as possible.

The idyllic grounds are perfect for our residents, providing green spaces by the river as well as an exciting range of educational, recreational, and therapeutic activities. We strive to support people with disabilities to live their lives to the fullest and as independently as possible.

About the Role

We are looking to recruit a Team Leader who will support our Service Manager in managing our team. As an experienced social care practitioner, you will ensure that our people continue to receive exceptional, person-centred support we provide by being responsible for:

• Rota management
• Staff management, supervision, recruitment, and development
• Managing customer activities
• Health and Safety
• Compiling and checking Care and Support plans for customers
• Management of medicines procedures
• Financial management for customers (dependent on service)
• Liaising with families, health and care professionals and social workers
• Sleepovers & on-call support (dependent on service – if appropriate additional payments are provided)

Experience/qualifications/key skills required

Experience of working in a similar role and environment is desirable as is a willingness to take on any personal development opportunities. You should have a care related SVQ Level 3, or the willingness to gain this qualification in a given timescale. You should have good interpersonal skills and the ability to work as part of a team and on your own initiative.

Working with Capability Scotland brings you lots of benefits:

• Competitive salary - £29,535.75 (£15.31 per hour).
• We offer a fully funded SVQ – a qualification which is yours for life.
• 32 days holidays per year, increasing to 37 with service.
• Free PVG checks throughout your employment.
• Up to 8% company contribution pension scheme.
• Up to 3 x annual salary death in service.
• Perks at Work – shopping discount scheme.
• Cycle to work scheme.
• 24/7 employee assistance
• Working for us means you would qualify for Blue Light & Concert for Carer discounts

We are One Voice, One Charity, One Spirit, #OneCapability

We are delighted to be hiring for a new Digital Skills Coach role who can take the lead on the design, delivery and evaluation of a digital skills programme. Our programme will require a clear structure with sustainable and realistic timelines and milestones identified prior to rollout.

About the Role

We are excited to be further developing our customer care and support service by investing in modern technology. Our customers will be able to access our key services 24 hours a day, 7 days a week, making it easier to book appointments, track services and provide feedback. As a result, it's important that we upskill our teams on the use of smart, integrated, and predictive digital tools who shall receive support from our newly created Digital Team.

We are delighted to be recruiting for our new Digital Skills Coach role who can take the lead on the design, delivery and evaluation of a digital skills programme. Our programme will require a clear structure with sustainable and realistic timelines and milestones identified prior to the rollout.

About You

As a result, the successful candidate will:

• Be a driven, customer- focussed and engaging digital coach or trainer
• Keep the pace with digital technology and have the confidence to share and transfer knowledge and skills

adapt their training to a varity of different learning needs and styles, taking a flexible, bespoke and person led approach

be able to demonstrate success in their previous roles through gain learning outcomes

We couldn’t think of a more exciting time to join Hanover Scotland. With the recent launch of our 5-year Business Strategy and introduction of new skills into our ICT Team, we are looking for a new Digital Skills Coach who can support our people on the use of digital technology. Having happy customers and being a resilient organisation are at the core of our strategic objectives and by helping us to digitally enable our people, you’ll be at the forefront of helping us to achieve these outcomes.

Through a programme of digital skills training, you will be instrumental in building the confidence of our employees and customers as they embark on their journey to gain or further develop digital literacy skills. This will include supporting the use of digital devices and navigation of core ICT systems, applications and software. To help you get there, you will collaborate and co-create with other colleagues on the programme’s design, including ICT and HR as well as managers, support teams and families who know our customers best.

To allow us to determine how we have achieved success, you will also work closely with our Business Support & Transformation team on the implementation of robust evaluation and performance reporting tools.

It’s important that our Digital Skills Coach is visible and able to build human connections with our customers and people. Your friends and previous colleagues are most likely to describe you as being personable and engaging with a creative flair and attention to detail. If this sounds like you, then we would be interested to hear from you.

What we offer

• Competitive salary
• Pension options
• Flexi-working
• Hybrid Working Model
• Employee Health and Wellbeing Support Service
• Cycle to work scheme
• Family friendly policies
• learning and development
• wellbeing

Do you have a passion for helping vulnerable people enjoy as much fulfilment as they can and feel included in their community? If compassion, care and inclusiveness are an important part of who you are, our opportunities to work away from the routine in a demanding, challenging but emotionally rewarding role could be for you.

Our Turning Point Scotland Services in

Angus Learning Disabilities & Autism are looking for people like you to help provide individualised support to adults with a wide range of needs, either on an individual 1:1 basis or alongside others and as part of a team.

Turning Point Scotland’s Angus service is a support service that provides support to individuals with complex needs including learning disability and autism. We provide support to people in their own homes living in the community and support them with every day opportunities that promotes independence and choice. We strive to enable people to access everyday life experiences including access to education, employment/volunteering and social activities. We will also provide support with developing relationships and maintaining a home. We work in partnership with health teams, social work teams, Community justice teams, Police and advocacy.

The support we provide is always person centred, we do this by involving people who know the person well, this includes family and friends, other health and Social Work professionals, Advocacy services and our own staff members.

We believe having the right values of respect, compassion, inclusion and integrity is all you need to join our team! We would offer you full support in completing your application.

As a Service Manager, you will work with individuals who have a wide range of support needs, providing them with practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives e.g. keeping safe, meaningful activities, community involvement, physical health, relationships, emotional health and wellbeing.