If you’re looking for the next step on your career in social care, you’ve just discovered it.

About Riccarton (Day Services) Hub

At Capability Scotland Riccarton Hub, we provide specialist daytime support and occasional 24-hour short break respite services, for adults with physical, learning and complex disabilities, promoting independence, inclusion, and wellbeing through personalised care and enriching activities.

We provide fun and meaningful activities for our customers to get involved in during the day. We pride ourselves in enhancing outcomes and life experiences and in our Hub, we focus on health and well-being as well as creating smiles. We're focused on making our customers' time at Riccarton all about them and offer tailored and bespoke support plans.

About the Role

We are looking to recruit a Team Leader who will work alongside a small group of team leaders to support our Service Manager in managing our team. As an experienced social care practitioner, you will ensure that our people continue to receive exceptional, person-centred support we provide by being responsible for:

• Rota management
• Staff management, supervision, recruitment, and development
• Managing customer activities
• Health and Safety
• Compiling and checking Care and Support plans for customers
• Management of medicines procedures
• Financial management for customers (dependent on service)
• Liaising with families, health and care professionals and social workers
• Sleepovers & on-call support (dependent on service – if appropriate additional payments are provided)

Hours – 18.5 hours per week. Predominantly Monday-Friday between 8.30am & 5.30pm (we are open to discuss doing hours over 2/3 days) & with occasional on-call cover required in our respite service, therefore a flexible approach to working is required.

Experience/qualifications/key skills required

Experience of working in a similar role and environment is desirable as is a willingness to take on any personal development opportunities. You should have a care related SVQ Level 4, or the willingness to gain this qualification in a given timescale. You should have good interpersonal skills and the ability to work as part of a team and on your own initiative.

Working with Capability Scotland brings you lots of benefits:

• Competitive salary - £16,195.46 pa (£16.79 per hour).
• We offer a fully funded SVQ – a qualification which is yours for life.
• 32 days holidays per year, increasing to 37 with service.
• Free PVG checks throughout your employment.
• Up to 8% company contribution pension scheme.
• Up to 3 x annual salary death in service.
• Perks at Work – shopping discount scheme.
• Cycle to work scheme.
• 24/7 employee assistance programme.
• Working for us means you would qualify for Blue Light & Concert for Carer discounts

We are One Voice, One Charity, One Spirit, #OneCapability.

Want to be part of this? Apply now.

The Rape & Sexual Abuse Centre Perth & Kinross are looking for a highly motivated and dedicated worker with a proven track record of providing business services and administrative support to our Organisation. The successful candidate will be required to deliver the effective administration of our Centre and will often be the first point of contact for all enquiries, including referrals from survivors, family members and external agencies. They will also carry out finance tasks and IT functions to ensure the smooth running of Rasac P&K.

Only females need apply under Schedule 9, Part 1 of the Equality Act 2010. Successful applicants subject to PVG.

Annual Leave Entitlement – 31 days plus 11 public holidays (pro rata)

The Rape & Sexual Abuse Centre Perth & Kinross are looking for a highly motivated and dedicated worker with a proven track record of providing therapeutic support to young people affected by trauma. Providing therapeutic support, information and advocacy services, this role will involve responding to the needs of young survivors of sexual abuse and their families. The post holder will be expected to have a creative and needs-led approach throughout their practice.

Experience of delivering one to one support is essential alongside experience of assessing and responding to risk. An ability to communicate effectively with a range of stakeholders is necessary as we are looking for someone who will value partnership working and is proactive in sensitively working alongside others to best meet the needs of young survivors and their families.

Only females need apply under Schedule 9, Part 1 of the Equality Act 2010. Successful applicants subject to PVG.

Only females need apply under Schedule 9, Part 1 of the Equality Act 2010. Successful applicants subject to PVG.

Annual Leave Entitlement – 31 days plus 11 public holidays pro rata

We’re looking for people to join our team at the Scottish Legal Complaints Commission. We help resolve issues raised by the public about work carried out by Scottish lawyers.

We are an equal opportunities employer and we’re open on both professional and work experience. We want to build a diverse team, so would positively encourage applications from all candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, pregnancy or maternity.

We help hundreds of people a year. Our team reach decisions which make a difference to people’s lives. In some cases we award compensation and explain why the level of service fell short. In others our independent review of the situation shows the lawyer did all they could, giving the client and lawyer confidence the concerns have been addressed.

We’re a small team of around 65 staff, which makes for a close, friendly team to be a part of. We deliver serious work, but we also have a great deal of fun as a team. It also means there are great opportunities to get involved in different aspects of what we do, from driving improvements in our customer service, to running sprints to test new ways of working. We are always improving and innovating. You’ll be involved in designing and testing new approaches, and will move between teams and different types of work to help build knowledge and ensure we can deliver our objectives.

Learning and development is important to us as 70% of our operational management team got their roles through internal promotion. You’ll receive training and coaching to help you within your role. You’ll also have significant flexibility and personal discretion in terms of times and locations of work, and in how to manage your own work load.

We are looking for people with experience in complaints, customer service, legal or regulatory roles, but we don’t have a fixed idea. People from very different backgrounds have excelled in these roles. We want you to have the chance to explain to us how you might help us deliver our role.

Two skill sets are important to us, and you will want to make your previous experience clear in your application. You might be experienced in both or, if only experienced in one, be willing to learn and develop in the other:

Resolution and customer service – we need to talk to the public and lawyers, understand their views and concerns, and help bring these views together to get an agreed solution without a formal investigation or decision. You’ll keep people updated, help them understand the process, and understand their perspective.

Investigation and decisions – you’ll be able to analyse complex information and facts, identify key issues, clearly reason as to whether standards are met or not, and be confident in suggesting a fair outcome.

In both you’ll need clear and concise written English, and care about the quality of your work. You’ll also need to be open to working with peers and managers collaboratively to improve the quality of communication, reasoning and decisions.

If you already work in a statutory complaints process you’ll recognise the key stages of our process as triage, informal resolution, mediation, investigation, and formal adjudication. Experience in this is helpful, and you’ll want to flag it in your application, but it is not essential if you can tell us other ways your experience and skills match the role.

This is a hybrid role. We require that you attend our Edinburgh office a minimum of one-third of your working time a quarter (we estimate around 2 days per week for a full-time colleague). There may also be some specific events that you will need to attend in person. Please note your induction will include more office days in the beginning to help you settle into SLCC, learn about the role and to provide the most support. We also offer flexible working hours that means when you are working from home you can work anytime between 6am and 10pm and 7am to 7pm in the office.

You’ll also have 42 days paid holiday, including public holidays (pro-rata for less than 35 hours a week). We also offer a Group Self Invested Personal Pension, company sick pay scheme, life assurance, cycle to work scheme, travel loan scheme, volunteer days and a confidential employee assistance programme offering free advice and support across a range of work and personal issues.

We also pride ourselves on being an enjoyable place to work, with a supportive environment, opportunities for self-development, staff charity events and the chance to socialise. We have a staff-led Wellbeing and Inclusion Group. In our last staff survey 97% said they have a good working relationship with their colleagues.

MND Scotland is the only charity in Scotland dedicated to supporting people with MND, their families, and friends.

Since being founded over forty years ago, MND Scotland has provided practical, financial and emotional support to anyone affected by MND whilst also funding essential research into finding effective treatments and a cure.

MND Scotland is funded entirely by donations and grants. The charity’s patron is Her Royal Highness, the Princess Royal.

Everything we do and the way that we do it puts the MND community at its core.

The successful candidate will manage a national caseload, primarily by phone and email, with occasional in-person contact where appropriate. Your work will empower families to spend precious time making memories, rather than worrying about practical or financial challenges.

This is a developing role in a growing service, and you’ll also contribute to shaping systems, resources, and policies that ensure consistent, high-quality support.

Everything we do is to enable people with MND to spend their precious time building special memories.

Together we will make time count.

Glasgow Women’s Aid provides information, support and temporary accommodation for women, children and young people experiencing domestic abuse. We have refuge accommodation, follow on services and outreach services both for women and children across Glasgow.

The purpose of this role is to ensure that all of our sites are maintained to a good standard of repair and decoration. We have several refuge sites across Glasgow and you will be responsible for ensuring that maintenance work gets carried out. You will carry out minor DIY tasks yourself such as building flat pack furniture, fitting curtains and hanging pictures so that our properties are ready for families to move in. You will provide support where special cleans are required and ensure that there is adequate stock of everything we need to make refuge a home. This is a very busy role and the successful candidate will have great customer service skills and a proactive attitude. As we have several sites it is essential that you have a drivers license to drive our van.

We have an exciting opportunity for a Receptionist to join our Head Office Team located at Granton Square, Edinburgh.

Autism Initiatives works positively alongside autistic people, their families and carers to provide specialist services tailored to each individual.

Our head office building is shared with our Edinburgh Outreach services, creating a closely connected working environment. As Receptionist you will act as the first point of contact, providing a friendly and professional service to all callers and visitors. You will undertake a variety of administrative duties to support the smooth and efficient operation of Head Office Scotland. Please refer to the job description for further detail.

This role is delivered as a job share between two post holders. Working days for this post will be Monday to Wednesday, with fixed working hours of 8.30 am – 4.30 pm.

Benefits of working with us include:

• 31 days pro rata Annual Leave, including Bank holidays
• Your birthday off every year, to treat yourself!
• Auto-enrolment pension scheme
• Employee Assistance Programme
• Medicash Healthcare Plan
• Eligibility to become a Blue Light Card Member for online & high street discounts

Ideally you will have a working knowledge of reception duties including Microsoft Office packages. At times you will be dealing with multiple callers and visitors therefore you must be able to adapt your communication style and use your own initiative to problem solve. You must also appreciate the need to respect the confidentiality of individuals and their information.

The successful candidate will be required to apply for a Level 1 Disclosure check from Disclosure Scotland. Autism Initiatives will cover the cost of the application.

Please note we are unable to sponsor or take over sponsorship of an employment Visa at this time.

The SPSO is the final stage for complaints about organisations providing public services in Scotland. We investigate complaints across a wide range of sectors including councils, the NHS, housing associations, most water and sewerage providers, the Scottish Government and its agencies and departments, colleges and universities, prisons, and most Scottish public bodies.

Our Assessment and Guidance Team raise awareness, knowledge and understanding of our organisation with members of the public and the providers of public services. The Assessment and Guidance Team Assistant plays a pivotal role as the first point of contact to the SPSO and our complaints process. This involves handling incoming enquiry calls, providing relevant guidance and advice on how to make a complaint and information on the role of the SPSO. Strong communication, administrative skills and an attention to detail are essential as the this role takes lead responsibility in setting up new complaints on SPSO’s complaint handling system.

To be successful in this role, you will have a minimum of two years’ experience of working in a frontline, customer-facing role, ideally with complaints handling. You will have good knowledge and experience of a customer services environment, ideally within a public service organisation under the Ombudsman’s jurisdiction. Strong administrative skills, attention to detail and experience of a range of IT applications is essential.

In recent years we have grown from a small but very well established and respected service, to being a major contributor of diverse care and support services across Dumfries and the wider region; currently these include:

• Community enablement service for people living with physical disabilities
• Rehab support for people who have an acquired brain injury
• SDS Brokerage Service
• Payroll Service

We pride ourselves on our creativity, flexibility and willingness to think outside the box with the support we offer.

If you’re looking for the next step on your career in social care, you’ve just discovered it.

About the role

We are looking for a Service Manager who can provide the leadership to consolidate our achievements to date and to seek out opportunities to build upon these. You will manage an established and highly motivated team which encompasses a diverse range of skills and responsibilities, ensuring that people in D&G continue to benefit from our exceptional person-centred support.

Responding to need is important to us and you will be a champion of the local community, with the curiosity, vision, and confidence to search out and nurture new opportunities. You should be someone who is keen to implement innovation while maintaining a positive environment.

This role is a gift for someone who would like to put a vision into practice. You will be:

• Ensuring service delivery meets protocols and customer needs.
• Overseeing staff recruitment, training, performance, rotas, and disciplinary processes.
• Budgetary and financial controls: reviewing accounts, authorising purchase orders, monitoring assets and expenditure.
• Ensuring statutory and regulatory requirements are met (e.g., adult/child protection, Care Inspectorate annual returns).
• Promoting and developing the service, seeking new referrals, leading business development and risk assessments.
• Conducting investigations into concerns or complaints, and liaising with relevant authorities when required.

What We’re Looking For

• Qualification: SVQ 4 Health & Social Care (or equivalent) AND a relevant management qualification.
• Proven leadership experience in a care environment, with strong understanding of service delivery, staff management, budgets and regulatory frameworks.
• Excellent interpersonal skills: you’ll engage with customers, families, social work and local authorities.
• Strategic thinker with the ability to develop and promote services, manage change and mitigate risk.
• Comfortable working across a variety of tasks (from operational/administrative to strategic) and dealing with both routine and complex issues.
• Able to demonstrate passion and commitment to our values and cause

Working with Capability Scotland brings you lots of benefits:

• Competitive salary - £41,717.00 per annum
• We offer a fully funded SVQ – a qualification which is yours for life.
• 37 days holidays per year.
• Free PVG checks throughout your employment.
• Up to 8% company contribution pension scheme.
• Up to 3 x annual salary death in service.
• Perks at Work – shopping discount scheme.
• Cycle to work scheme.
• 24/7 employee assistance programme.
• Working for us means you would qualify for Blue Light & Concert for Carer discounts