Where the role fits in our organisation

Our Communications and Impact team leads on communications, media, engagement with the third sector and partners across Dumfries and Galloway, systems, data and insights, evaluation and impact, storytelling, regional and national sector promotion, and internal communications. This role reports to our Head of Communications and Impact and is peer-supported by the other members of the Communications and Impact team.

What You'll Do

We are looking for a colleague to lead our digital transformation, change management and innovation agenda, both within TSDG and across the wider third sector in Dumfries and Galloway. Internally, you will develop and deliver a digital roadmap for TSDG, championing effective use of our core platforms and building staff confidence and capability. Externally, you will strengthen digital inclusion in Dumfries and Galloway, lead our digital collaboration tool, and help other third sector organisations optimise their digital use and collaborate more effectively.

• Develop and lead delivery of a digital transformation roadmap for TSDG, covering systems, data, process improvement and digital capability.

• Deliver effective, joined-up use of internal digital platforms, reducing duplication, improving data flow between systems and strengthening reporting.

• Lead change management activity through communication and training, supporting staff to adopt new tools and ways of working.

• Identify and pilot digital approaches, including emerging AI tools, that could improve our efficiency or service delivery.

• Lead, develop and monitor our digital collaboration tool, including the digital collaboration of the Whole Family Support project alongside Borders and Midlothian TSIs.

• Work with third sector organisations across Dumfries and Galloway to deliver measurable improvements in the sector’s digital maturity, promoting shared digital tools and good practice and leading peer learning and knowledge-sharing.

• Lead TSDG’s participation in the TSI/DIA Local to National learning pilot, and develop and chair a Local Digital Steering Group to embed and evidence digital inclusion in local strategies and plans.

• Produce clear, accessible evidence and recommendations to inform partners, funders and decision-makers.

• Represent digital transformation interests in relevant local partnerships, strategy groups and funding conversations.

• Support colleagues across TSDG and contribute to effective team working, in line with our values.

More about you

• You will have knowledge of partnership working across sectors.

• You will have a strong understanding of rural digital inclusion and digital exclusion.

• You will be able to show experience of leading digital transformation, change management or system/transformational working.

• You will be confident using and championing core digital platforms and collaboration tools.

• You will have strong analytical skills and be able to translate evidence into clear, actionable insights.

• You may have experience of supporting multiple external organisations to improve shared digital practice or collaboration.

The Business Support Intern will provide administrative and reception support to ensure the smooth day-to-day operation of the organisation, while assisting staff with project administration, communications and events.

The role is intended as a developmental opportunity, providing experience across office administration, community engagement and project support.

About our organisation

Midlothian Community Action (MCA) supports communities across Midlothian by helping local people, groups and organisations make positive change in their communities. We work across a range of programmes and projects, supporting volunteering, community development, climate action and local partnerships.

This internship offers an opportunity to gain practical workplace experience in administration, customer service and community project support within a busy and friendly charity environment.