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Edinburgh Dog and Cat Home

Supporter Care Administrator

  • Edinburgh Dog and Cat Home
  • Full time or Part time
  • £24,479
  • Hybrid: Edinburgh
  • Closing 22nd April 2026

Purpose of the Role

The purpose of this role is to assist, direct and steward supporters. The Supporter Care Administrator is commonly the first point of contact for supporter enquiries and therefore play a significant role in understanding supporter behaviours, needs and trends. This role supports the fundraising team to ensure that procedures are followed in line with best practise guidelines, ensuring that supporters receive the best stewardship and donations are processed and thanked in a genuine and appropriate way.

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Scottish Wildlife Trust

Reserves Manager – West

  • Scottish Wildlife Trust
  • Full time
  • £35,000
  • On site: Cumbernauld
  • Closing 27th April 2026

The role provides operational leadership across a defined operational area of the Trust’s reserves, ensuring land management, people management and community engagement deliver strong conservation outcomes. It involves leading and developing the local team, supporting volunteers and representing the Trust locally and nationally, whilst building robust relationships. The post oversees planning, delivery and quality assurance of reserve and project work, ensuring compliance with policies, health and safety and regulatory requirements. It also manages budgets, risks and ecological data, embedding evidenced based decision making and maintaining accurate documentation and supporting long-term site and project development. Through this combination of leadership and operational oversight, the role helps safeguard the Trust’s reserves and advance its conservation mission.

Main objectives:

Land management and project delivery

Manage wildlife reserve operations across the West Reserves Management Area, including conservation and land management and monitoring of 3,700 hectares across ten wildlife reserves with a range of habitats, including blanket bog, heaths, fens, freshwater lochs, woodlands within the temperate rainforest zone, and a range of montane vegetation communities.

Representation and stakeholder engagement

Build and maintain positive relationships with landowners, volunteers, contractors, communities and interested parties. Represent the Trust professionally at local, regional and national events and meetings, and proactively manage day‑to‑day issues with neighbours and partners.

People management and teamwork

Line manage and develop the operational area team, leading recruitment, induction and performance. Foster a positive organisational culture, support collaboration across teams, and act as the key local contact for members and volunteers. Help recruit, train and retain volunteers, and provide local operational insight to support fundraising, communications and policy work.

Information and operational management

Maintain risk registers, manage budgets, and promote a strong safety culture. Use ecological data to inform decision‑making, ensure data governance compliance, and support effective reporting and monitoring of conservation outcomes through internal systems.

The successful candidate will ideally:

  • HND in environmental conservation or similar (essential)
  • Degree / post graduate qualification in environmental conservation, countryside management or similar (desirable)
  • Minimum three years in similar role – to include experience of management planning and coordinating practical conservation work (essential)
  • Health and Safety legislation/procedures relating to outdoor working (essential)
  • Evidence-based decision making (essential)
  • Demonstrable experience of securing permissions and consents required for conservation and land management activities on Trust managed wildlife reserves, as well as identification, mitigation and management of practical constraints, including but not restricted to environmental, ecological and archaeological (essential)
  • Working knowledge of Construction, Design and Management Regulations in context of conservation projects (essential)
  • Working knowledge of Controlled Activities Regulations (essential)
  • Experience of delivering upland conservation projects including peatland restoration, non-native conifer plantation felling, extraction and restoration, and /or native woodland planting and regeneration.
  • Experience of working within urban and rural areas of Scotland with specific reference to managing associated anthropogenic challenges, for example managing for wildlife conservation in areas of high footfall or remote rural locations.
  • Demonstrable knowledge of upland deer management and conservation grazing for nature conservation purposes.
  • Demonstrable knowledge of conservation and land management to mitigate against wildfire risk.
  • Demonstrable experience of communicating the importance of maintaining and expanding healthy habitats for wildlife and people.

What we offer:

  • Salary sacrifice schemes including Cycle to Work & Pension schemes.
  • We have always been hugely flexible in our approach to how you wish to work and continue to offer a flexible approach.
  • One Wellness Hour per week
  • Enhanced Pension rate upon completion of probation
  • Sick Pay Allowance
  • Enhanced Maternity/ Paternity Leave
  • Training and Development

If you would like more information, please email recruitment@scottishwildlifetrust.org.uk.

The Trust is a passionate employer, proactive about creating a culture of diversity and inclusive workplace that promotes and values equal opportunities for all. We welcome individuals from all networks of life, backgrounds, and experiences.

About us

For more than 60 years, the Scottish Wildlife Trust has worked with its members, partners and supporters in pursuit of its vision of healthy, resilient ecosystems across Scotland’s land and seas.

The Trust successfully champions the cause of wildlife through policy and campaigning work, demonstrates best practice through practical conservation and innovative partnerships, and inspires people to take positive action through its education and engagement activities. The Trust manages a network of over 100 wildlife reserves across Scotland and is a member of the UK-wide Wildlife Trusts movement.

The benefits

  • Flexi time/Hybrid working
  • Salary sacrifice Cycle to Work and pension schemes
  • Weekly wellness hour
  • Generous Sick pay allowance
  • Enhanced maternity/paternity pay
  • Training and Development focus
Find out more
Shortlist
Scottish Wildlife Trust

Reserves Manager – North

  • Scottish Wildlife Trust
  • Full time
  • £35,000
  • On site: Inverbroom Estate
  • Closing 27th April 2026

The role provides operational leadership across a defined operational area of the Trust’s reserves, ensuring land management, people management and community engagement deliver strong conservation outcomes. It involves leading and developing the local team, supporting volunteers and representing the Trust locally and nationally, whilst building robust relationships. The post oversees planning, delivery and quality assurance of reserve and project work, ensuring compliance with policies, health and safety and regulatory requirements. It also manages budgets, risks and ecological data, embedding evidenced based decision making and maintaining accurate documentation and supporting long-term site and project development. Through this combination of leadership and operational oversight, the role helps safeguard the Trust’s reserves and advance its conservation mission.

Main objectives:

Land management and project delivery

Manage wildlife reserve operations across the North Reserves Management Area, including conservation and land management and monitoring of 6,800 hectares across nine wildlife reserves with a range of habitats, including blanket bog, heaths, fens, maritime cliffs and grasslands, woodlands within the temperate rainforest zone, and montane vegetation communities.

Representation and stakeholder engagement

Build and maintain positive relationships with landowners, volunteers, contractors, communities and interested parties. Represent the Trust professionally at local, regional and national events and meetings, and proactively manage day‑to‑day issues with neighbours and partners.

People management and teamwork

Line manage and develop the operational area team, leading recruitment, induction and performance. Foster a positive organisational culture, support collaboration across teams, and act as the key local contact for members and volunteers. Help recruit, train and retain volunteers, and provide local operational insight to support fundraising, communications and policy work.

Information and operational management

Maintain risk registers, manage budgets, and promote a strong safety culture. Use ecological data to inform decision‑making, ensure data governance compliance, and support effective reporting and monitoring of conservation outcomes through internal systems.

The successful candidate will ideally:

  • HND in environmental conservation or similar (essential)
  • Degree / post graduate qualification in environmental conservation, countryside management or similar (desirable)
  • Minimum three years in similar role – to include experience of management planning and coordinating practical conservation work (essential)
  • Health and Safety legislation/procedures relating to outdoor working (essential)
  • Evidence-based decision making (essential)
  • Demonstrable experience of securing permissions and consents required for conservation and land management activities on Trust managed wildlife reserves, as well as identification, mitigation and management of practical constraints, including but not restricted to environmental, ecological and archaeological (essential)
  • Working knowledge of Construction, Design and Management Regulations in context of conservation projects (essential)
  • Working knowledge of Controlled Activities Regulations (essential)
  • Experience of delivering upland conservation projects including peatland restoration, river restoration, conservation grazing and /or native woodland planting and regeneration.
  • Experience of working within rural areas of Scotland.
  • Demonstrable knowledge of upland deer management and conservation grazing for nature conservation purposes.
  • Demonstrable knowledge of conservation and land management to mitigate against wildfire risk.
  • Demonstrable experience of communicating the importance of maintaining and expanding healthy habitats for wildlife and people.

What we offer:

  • Salary sacrifice schemes including Cycle to Work & Pension schemes.
  • We have always been hugely flexible in our approach to how you wish to work and continue to offer a flexible approach.
  • One Wellness Hour per week
  • Enhanced Pension rate upon completion of probation
  • Sick Pay Allowance
  • Enhanced Maternity/ Paternity Leave
  • Training and Development

If you would like more information, please email recruitment@scottishwildlifetrust.org.uk.

The Trust is a passionate employer, proactive about creating a culture of diversity and inclusive workplace that promotes and values equal opportunities for all. We welcome individuals from all networks of life, backgrounds, and experiences.

About us

For more than 60 years, the Scottish Wildlife Trust has worked with its members, partners and supporters in pursuit of its vision of healthy, resilient ecosystems across Scotland’s land and seas.

The Trust successfully champions the cause of wildlife through policy and campaigning work, demonstrates best practice through practical conservation and innovative partnerships, and inspires people to take positive action through its education and engagement activities. The Trust manages a network of over 100 wildlife reserves across Scotland and is a member of the UK-wide Wildlife Trusts movement.

The benefits

  • Flexi time/Hybrid working
  • Salary sacrifice Cycle to Work and pension schemes
  • Weekly wellness hour
  • Generous Sick pay allowance
  • Enhanced maternity/paternity pay
  • Training and Development focus
Find out more
Shortlist
Scottish Wildlife Trust

Digital Volunteer Engagement Officer

  • Scottish Wildlife Trust
  • Part time
  • £25,500 pro-rata
  • Hybrid: Edinburgh
  • Closing 26th April 2026

About us:

For 60 years, the Scottish Wildlife Trust has worked with its members, partners and supporters in pursuit of its vision of healthy, resilient ecosystems across Scotland’s land and seas. The Trust successfully champions the cause of wildlife through policy and campaigning work, demonstrates best practice through practical conservation and innovative partnerships, and inspires people to take positive action through its education and engagement activities. It also manages a network of over 100 wildlife reserves across Scotland and is a member of the UK-wide Wildlife Trusts movement.

The Role:

We are looking for an organised and motivated individual with excellent communication skills and a passion for volunteering, who will provide support for the Scottish Wildlife Trust’s ~600 volunteers through a variety of digital tools and platforms. Working as part of the Trust’s Engagement team, you will play a key role in ensuring volunteering with the Scottish Wildlife Trust is a positive and rewarding experience that meets the needs of both the volunteer and the organisation.

In addition to creating engaging digital resources and communications for volunteers, you will lead on maintaining the Trust’s online Volunteer Management System, supporting the volunteers and staff who use it.

This highly flexible role can be conducted remotely, although some travel to Scottish Wildlife Trust headquarters in Leith may be required.

Main objectives

  1. Develop a range of digital communications that enhance the volunteering experience and help progress volunteers along a journey of engagement.
  2. Produce and maintain online volunteer training and support through the Trust’s e-learning platform.
  3. Produce engaging volunteer communications such as e-newsletters, blogs and social media content.
  4. Maintain the Trust’s Volunteer Management System to ensure it meets the needs of both volunteers and volunteer managers.
  5. Provide support for volunteers and volunteer managers who use the Trust’s volunteer management system.
  6. Promote and further develop a volunteering culture for the Trust.

The successful candidate will ideally:

  • Have experience creating a range of high-quality digital engagement resources
  • Have experience using Content Management Systems
  • Be motivational, enthusiastic and engaging
  • Have excellent written and visual communication skills
  • Have a good understanding of volunteer management and the volunteer experience
  • Have a good understanding of GDPR and its relevance to volunteer management

What we offer:

  • Salary sacrifice schemes including Cycle to Work & Pension schemes.
  • We have always been hugely flexible in our approach to how you wish to work and continue to offer a flexible approach.
  • One Wellness Hour per week
  • Enhanced Pension rate upon completion of probation
  • Sick Pay Allowance
  • Enhanced Maternity/ Paternity Leave
  • Training and Development

About us

For more than 60 years, the Scottish Wildlife Trust has worked with its members, partners and supporters in pursuit of its vision of healthy, resilient ecosystems across Scotland’s land and seas.

The Trust successfully champions the cause of wildlife through policy and campaigning work, demonstrates best practice through practical conservation and innovative partnerships, and inspires people to take positive action through its education and engagement activities. The Trust manages a network of over 100 wildlife reserves across Scotland and is a member of the UK-wide Wildlife Trusts movement.

The benefits

  • Flexi time/Hybrid working
  • Salary sacrifice Cycle to Work and pension schemes
  • Weekly wellness hour
  • Generous Sick pay allowance
  • Enhanced maternity/paternity pay
  • Training and Development focus
Find out more
Shortlist
Dogs for Good

Fundraising Manager (Scotland)

  • Dogs for Good
  • Part time
  • £35,000 pro-rata
  • Remote: Home based
  • Closing 1st May 2026

Reporting to our Head of Scotland, you’re Dogs for Good’s very first Fundraising Manager in Scotland, and you’ll play an important part in establishing and developing fundraising activity in the region.

Over an initial 18-month period, you’ll explore and demonstrate the viability of fundraising and income generation in Scotland. You’ll lead on identifying, researching and applying to trusts, foundations and local grant funders, while also supporting community fundraising activity to increase income, engagement and awareness of Dogs for Good’s work.

This is an 18-month fixed term contract and part time (21 hours per week).

About you

You show a real commitment to Dogs for Good’s person‑centred values and approach, and you bring a proactive, motivated and solution‑focused way of working. You enjoy coming up with creative and innovative ideas when developing funding opportunities, while keeping a close eye on detail and meeting deadlines reliably. You work well with others, offering support and collaboration, and you’re confident representing Dogs for Good in a positive and professional way.

Your responsibilities

As our Fundraising Manager in Scotland, you'll:

Establish fundraising activity

  • Identify and develop a pipeline of funding opportunities from trusts, foundations, statutory bodies and local funding programmes across Scotland.
  • Develop and submit high-quality funding applications and proposals that demonstrate the impact of Dogs for Good’s services and growth ambition.

Test and develop community fundraising opportunities

  • Support the development of community fundraising activity in Scotland, identifying opportunities to grow income, engagement and awareness through local supporters, groups and events.

Build relationships and partnerships

  • Develop and manage relationships with trusts, funders, supporters and partners across Scotland, ensuring strong stewardship and engagement with Dogs for Good.
  • Work collaboratively with colleagues to gather insight, outcomes and stories that strengthen funding applications and demonstrate impact.

Contribute insight and learning

  • Track fundraising activity and funding outcomes, contributing learning and insight to help assess the longer-term potential for sustainable income generation in Scotland.

Work within established fundraising systems

  • Manage funding opportunities through Dogs for Good’s CRM and fundraising processes, ensuring accurate records and opportunity management.
  • Ensure fundraising activity follows organisational policies and processes, including safeguarding and risk management.
  • Adhere to fundraising and data protection regulations, including the Fundraising Code of Practice.

Your key relationships

You’ll regularly interact and collaborate with our:

  • Scotland Service Delivery team
  • Services and Operations teams
  • Philanthropy and Partnerships team
  • Volunteering and Supporter Engagement team
  • Volunteers, supporters and partners

Outcomes of the role

By the end of your 18-month contract, you’ll have:

  1. Established Dogs for Good’s trust and community fundraising presence in Scotland, building awareness of the organisation among relevant funders, supporters and partners.
  2. Developed a pipeline of funding opportunities across a range of grant sizes, including relationships with trusts, foundations and local funding programmes.
  3. Secured a number of new grants, demonstrating the potential for sustainable income generation in Scotland.

Your skills, experience and approach

It's essential that you:

Have experience of:

  • Securing income from trusts, foundations or grant-making bodies.
  • Writing successful funding applications and reports.
  • Managing external relationships with stakeholders, supporters or partners.
  • Working within fundraising, charity, community or voluntary sector environments.
  • Using CRM systems and managing fundraising data.

Have knowledge and understanding of:

  • The Scottish funding landscape.
  • Equality, diversity and including principles.
  • Fundraising regulation, data protection and Gift Aid requirements.

The following skills:

  • Exceptional written communication and the ability to craft clear, compelling narratives.
  • Strong capability in research and analysis.
  • Highly organised, with effective time management and the ability to manage multiple deadlines.
  • A natural ability to build relationships and provide stewardship to supporters.
  • The ability to work independently and collaboratively within a geographically dispersed team.

It's beneficial if you:

Have experience of:

  • Supporting community or volunteer fundraising.
  • Working within disability, health, social care or community-based services.
  • Working across regional or national teams.

Have knowledge and understanding of:

  • Scotland’s broader 3rd sector landscape.

The following skills:

  • Use of Microsoft Dynamics365.

Other requirements

  • You must have the right to live and work in the UK.
  • You must be comfortable working around dogs.
  • Sometimes you may need to work flexibly so we can deliver our services effectively, and this may occasionally involve working evenings and/or at weekends. You’ll be given time off in lieu (TOIL) for this.
  • Driving the charity’s vehicles from time to time may be part of the role so a full driving licence is preferred but we will work with you to find alternative solutions if reasonable adjustments are required. You must be over 21 years of age to drive our charity vehicles.
  • As you will be working with vulnerable people, you will be required to undergo a PVG Disclosure Scotland check. This will be renewed every 5 years.
  • You’ll be expected to have a good understanding of safeguarding issues and how they should be applied to the work of the charity and its partner organisations. Full training on this will be provided during your induction.
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Edinburgh Dog and Cat Home

Public Fundraising Manager

  • Edinburgh Dog and Cat Home
  • Full time
  • £36,750 – £40,000
  • Hybrid: Edinburgh
  • Closing 13th April 2026

Leading a high performing public fundraising team to reach and grow income and opportunities delivering excellent engagement and supporter care.

Further information on the role can be found in the attached recruitment pack and on our website.

Find out more
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Scottish Wildlife Trust

Marine Policy Officer

  • Scottish Wildlife Trust
  • Full time
  • £30,533
  • Hybrid: Scotland
  • Closing 13th April 2026

Join us in shaping Scotland’s marine future.

We are looking for a passionate and skilled Marine Policy Officer to join our Policy & Advocacy team and help drive forward our marine conservation and ocean literacy work. This is an exciting opportunity to influence how Scotland manages and protects its marine environment, and to play a central role in the Trust’s Sea the Connection project—an initiative designed to remove barriers and empower communities to participate meaningfully in marine decision making.

The role is varied, high-impact, and ideal for someone who thrives in a dynamic policy landscape and enjoys working collaboratively with government, partners, and communities.

About the Role

As Policy Officer, you will play a central role in advancing the Trust’s marine policy, planning, and ocean literacy ambitions across a diverse and impactful portfolio. Working closely with the Marine Policy Manager and the marine policy inclusion officer, you will contribute to the development of evidence based, solutions focused policy positions on -

  • Scotland’s Marine Protected Area network
  • National and regional marine planning
  • Fisheries management
  • Marine renewables
  • - and the delivery of Scotland’s Blue Economy Vision - particularly its aim to build an ocean literate nation.

A significant focus of the role will be leading the coordination and delivery of the Scottish Ocean Literacy Coalition and supporting the development of Scotland’s first national Ocean Literacy Strategy. You will convene and chair steering group meetings, design and deliver both online and in person engagement events, and gather perspectives from a wide range of stakeholders to shape a shared national vision for ocean literacy. This will require confidence in planning, facilitating, and managing events, as well as the ability to build strong, collaborative relationships across sectors including government, NGOs, academia, communities, and marine industries.

You will also represent the Trust at external meetings, workshops, and conferences, ensuring our priorities are communicated effectively and that we remain an active, constructive voice in Scotland’s marine policy landscape. The breadth of the role offers an excellent opportunity to deepen your expertise across marine environmental topics while developing your own specialist area of interest. Ultimately, you will help strengthen the Trust’s capacity to influence marine planning processes, support marine protection initiatives, and contribute to a more ocean literate Scotland.

Why Join Us?

  • Work at the heart of Scotland’s marine policy landscape.
  • Influence real change for nature, climate, and coastal communities.
  • Be part of a supportive, knowledgeable, and collaborative team.
  • Shape national approaches to ocean literacy and marine protection.
  • Develop your own specialist areas within a broad and meaningful role.

About us

For more than 60 years, the Scottish Wildlife Trust has worked with its members, partners and supporters in pursuit of its vision of healthy, resilient ecosystems across Scotland’s land and seas.

The Trust successfully champions the cause of wildlife through policy and campaigning work, demonstrates best practice through practical conservation and innovative partnerships, and inspires people to take positive action through its education and engagement activities. The Trust manages a network of over 100 wildlife reserves across Scotland and is a member of the UK-wide Wildlife Trusts movement.

The benefits

  • Flexi time/Hybrid working
  • Salary sacrifice Cycle to Work and pension schemes
  • Weekly wellness hour
  • Generous Sick pay allowance
  • Enhanced maternity/paternity pay
  • Training and Development focus
Find out more
Shortlist
Pet Blood Bank UK

Regional Coordinator

  • Pet Blood Bank UK
  • Part time
  • £29,893 pro-rata
  • Remote: Home Based
  • Closing 24th April 2026

Award-winning animal charity Pet Blood Bank UK is recruiting for a Regional Coordinator based in Scotland.

Working closely with the Area Manager, you will be responsible for ensuring the successful coordination of donation sessions within your region. With a regional collection team comprising of between 15-25 Vets, Nurses and Donor Assistants, you will be a key person in building relationships with our venues, increasing donor recruitment and retention, and developing our growing pool of regional volunteers whilst striving to make sure our donation sessions are successful.

Background

Launched in 2007, Pet Blood Bank UK is the only charity that provides a blood bank service for all vets across the UK. As part of our charitable remit, our aim is to advance animal health and welfare and to relieve suffering by providing quick and convenient access to blood. Every unit of blood helps save up to four other lives, saving thousands of lives every year.

Our values

Caring. Pioneering. Real. These are the values Pet Blood Bank UK is built upon. Our values bind us together as a charity and guide everything we do. We expect every team member to know, understand and embody our values, helping to build our reputation as a pioneering, caring and practical charity. Read more about our values.

What you’ll do

As the Regional Coordinator, you will be responsible for ensuring all the relevant tasks and procedures are adhered to, to successfully coordinate donation sessions within your region. This will involve:

Working closely with the Area Manager who will provide support and guidance on this evolving role.

Ongoing development and support of donation sessions within your region, ensuring sessions run as efficiently and effectively as possible, whilst increasing donor recruitment and attendance.

Responsible for ensuring that any feedback is communicated between the Area Manager and the regional clinical team at the earliest opportunity.

Working alongside the Area Manager to ensure the region is meeting the key performance indicators set out for the collection teams, looking at methods to motivate the team and encourage them to achieve the most successful outcome for each potential donor.

Support the building of a volunteer team within the region, develop a pool of volunteers trained to support sessions, events and, where appropriate, the transport of kit and blood.

Organise and manage the rota for your region by liaising with the team to ensure all sessions are fully covered.

Help organise and attend events to raise awareness of Pet Blood Bank in your region. You will be required to deliver presentations on Pet Blood Bank to potential donor owners, veterinary professionals, and other organisations.

As part of this role, you will be required to build relations with the other departments within Pet Blood Bank and support the communication between the collection team and other departments.

Due to the nature of the work carried out by Pet Blood Bank, flexibility is key to this role. You will be expected to be part of a weekend duty on-call rota (1 in 6 weekends).

What we need

An excellent, confident communicator (written and verbal) who has a proven background working effectively with a variety of people including peers, clients, and volunteers. Good time management, ability to self-motivate, think proactively, and be an enthusiastic team player who strives for continued improvement. Experience of working within or knowledge of the charity sector is beneficial.

We’re looking for someone who:

Has an animal health related qualification, proven experience working with dogs, or holds a veterinary qualification

Has previous team leadership or supervision experience

Experience using Microsoft Office (word, outlook, excel)

Holds a full UK driving licence and has access to their own transport

Has a confident and professional manner with the ability to problem solve

Is committed to positive customer experience

Confident engaging and speaking to the public and professionals.

What’s in it for you

In return, we offer full training, competitive salary with pay progression, contributory pension scheme, lifestyle rewards, and 30 days annual holidays (pro rata, including bank holidays).

Further details

This role comprises of 15 hours administration time per week, these hours are home based and worked across Monday/Wednesday and Friday, working 5 hours per day you will have flexibility to pick the hours worked between 9am-5pm ensuring the core hours of 10am-12noon are covered. In addition, it includes a minimum of working 12 blood donation sessions annually (average 3/quarter) at varied locations on weekend days. Flexibility around the time work is undertaken is essential as some evening and weekend work will be required. Full training will be given for both the administration role and to perform a team role on a donation session relevant to qualifications.

Living within the region you are supervising is essential, a central location to sessions with easy access to our Dunfermline offices is preferable. Working a minimum of one day per month from the Dunfermline office will be required to help maintain our donation session equipment.

Travel is required within your region to and from donation sessions and our Dunfermline office, a mileage allowance is paid for this, there is no access to a company vehicle. Occasional travel to neighbouring regions or Pet Blood Bank offices (Loughborough) will be required with notice.

For more information or to request a full job description, please contact: recruitment@petbloodbankuk.org

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Scottish Seabird Centre

Visitor Experience Assistant - Retail

  • Scottish Seabird Centre
  • Part time
  • Sessional
  • On site: Scottish Seabird Centre, The Harbour, North Berwick
  • Closing 18th April 2026

Join our passionate team and play a key role in delivering exceptional visitor experiences at the Scottish Seabird Centre!

In this role, you’ll be the friendly face of our retail and information desk, helping visitors discover our unique range of local, nature positive and sustainable products while ensuring every interaction is warm, informative, and memorable. This is a fantastic opportunity for someone with an interest in cause-based retail who loves connecting with people, thrives in a dynamic environment, and wants to contribute to our mission - saving seabirds, restoring seas and inspiring change.

Our retail and visitor centre operation plays a vital role in connecting people to nature and raising funds for our conservation and education programmes. If you want to help us do more for nature, and you’re a proactive team player with a knack for customer service and a keen eye for detail, we’d love for you to be part of our story.

The Scottish Seabird Centre

The Scottish Seabird Centre (SSC) works to ensure that Scotland’s seas and coasts are alive with wildlife, celebrated and protected by all. We act to save seabirds and restore Scotland’s marine environment through conservation, learning, and unforgettable wildlife experiences:

Conservation – We manage internationally important seabird islands, including Bass Rock, which is home to one of the largest gannet colonies in the world, and Craigleith, where our community conservation project, SOS Puffin, has quadrupled the population of breeding puffins.

Learning – We seek to build an understanding of and a passion for the marine environment. Over 60,000 children and young people have engaged with our education programme.

Experience – We operate one of the leading nature visitor centres in the UK, welcoming over 170,000 visitors a year, and were awarded the Gold Green Tourism Award in April 2025.

Physical Requirements:

This role involves active, hands-on work, including standing and moving for extended periods. We welcome applications from all candidates and will consider reasonable adjustments to enable applicants with disabilities to perform the role.

Key Responsibilities

• Welcome and assist visitors: Be the first point of contact at our information and retail desk, providing friendly, knowledgeable support to visitors, inspiring them to join our charity and visit the Discovery Experience

• Curate and promote our gift shop:Help shape and showcase a thoughtful selection of local, nature positive and sustainable products, creating an inviting shopping experience that reflects our values and delights our customers.

• Maintain a vibrant retail space:Use your creativity to merchandise our shop beautifully, manage stock efficiently, and keep displays fresh and engaging for all who visit.

• Support shop operations: Assist with stock handling, deliveries, and inventory management, ensuring our shop runs smoothly and is always well-stocked with exciting products.

• Grow and help administer online shop: Contribute to the growth of our online shop by helping with content creation, promotion and order fulfilment.

• Work as part of a dynamic team: Bring your adaptability, initiative, and problem-solving skills to a varied and rewarding role, where no two days are the same.

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© 2026. The Scottish Council for Voluntary Organisations (SCVO) is a Scottish Charitable Incorporated Organisation.
Charity registered in Scotland SC003558. Registered office Caledonian Exchange, 19A Canning Street, Edinburgh EH3 8EG.

Scottish Council for Voluntary Organisations