A unique opportunity to join a successful and growing conservation charity!

The Bumblebee Conservation Trust (the Trust) is looking for a full-time Individual Giving & Membership Officer.

Your primary role will be

• To provide an excellent customer service experience to the Trust’s members, donors, and supporters.
• Day-to-day management of the individual fundraising elements of the Trust’s Microsoft Dynamics Customer Relationship Management database, ensuring it is fit for purpose.
• With the Individual Giving Manager (IGM), implement strategic initiatives to develop and grow income from Membership, Individual Giving and Merchandise.

The Individual Giving and Membership Team raises unrestricted funds for the Trust and stewards the membership lifecycle. These significantly contribute to aim 5 of the Trust’s strategy to be a sustainable organisation. The team also has a key contribution to strategic aim 2, encouraging individuals to take action to help bumblebees.

You will be a highly organised and detail-focused individual with excellent customer service skills across phone, email and written communication. Strong verbal and written communication abilities, alongside high computer literacy in Microsoft Office 365, are essential. You will manage detailed administrative tasks and be comfortable maintaining live data on the fundraising CRM database. You will work collaboratively to identify and implement system and process improvements, building effective relationships across dispersed teams. You will be a proactive team player who can independently plan and prioritise their workload, while recognising development needs and undertaking training to adopt new tools and technologies.

Please refer to the job description and person specification for more details of the role.

This is a full-time post for 35 hours per week. Some overtime work may be required and a flexitime system is in place.

This post will be employed on a permanent basis based at the Trust’s office in Stirling.

The Trust is an Equal Opportunities employer. This means that whilst seeking employment or during such employment with the Trust, we will seek to ensure equality of treatment for all persons regardless of sex, race, age, marital or civil partnership status, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity status.

At the Trust, we have a clear goal: to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on reaching for our vision, through the hard work and dedication of our passionate and creative employees.

About The Cats Whiskers:

The Cats Whiskers was formed in 2018 by a group of dedicated local volunteers, who saw a need in our local community for the care and re-homing of cats. Initially, these efforts were all carried out with the support of incredible foster carer volunteers. We are now thrilled to operate our re-homing centre in Alloa.

We also have a charity shop in Alva, opened in 2018, which generates income for our core purpose of rescuing, rehabilitating, and rehoming cats.

Purpose of the job:

Since welcoming the first cat into our shelter in October 2022, our activities have grown to meet

need. In 2023, we rehomed 150 cats. In 2024, this increased to 179. We have also had an increase

in foster care, launched a pet food bank, and become a distribution partner for The Blue Cross. We

are seeking to onboard this role, our first paid staff member, to ensure the smooth day to day

running of our Rehoming Centre on Broad Street. To take on this role, we are looking for someone

who shares our passion for cat welfare, and wants to provide a quality, community service,

supporting our incredible volunteer team, working with, and furthering our local partnerships, and

ensuring the best possible care for our cats.

Main Responsibilities:

As the Volunteer and Centre Coordinator, you will be responsible for the day to day running of the Centre, focusing on the welfare of all cats in our care, and managing our volunteer programme. You will also ensure that all administrative and maintenance procedures are completed to a high standard.

We are looking for someone who is positive, driven and has the ability to thrive under pressure. You will support the board of trustees to continue to develop our Centre and services to meet local need. You will be someone who has:

• Experience and passion for cat care
• Great communication (written and verbal) and interpersonal skills
• Current (clean) driving license
• Strong organisational, administration and analytical skills
• Experience of working within local communities; creating and nurturing partnerships
• Awareness of health and safety legislation
• Willingness to learn
• Preferred experience of volunteer recruitment, support and supervision

Use your skills and experience to save endangered species from extinction and improve people's lives through closer connection with nature. Join our small but highly successful fundraising team based in the heart of Edinburgh Zoo and you'll have an amazing opportunity to make an impact on conservation in Scotland and around the world.

The role:

Building on a successful individual giving programme at the Royal Zoological Society of Scotland (RZSS), this role focuses on developing a new legacy and in-memory giving programme, encompassing marketing campaigns, stewardship, legacy administration and events.

This is permanent, part time role (22.5 hours per week) based at Edinburgh Zoo, but working across both sites which also covers Highland Wildlife Park.

Some of the things you’ll do:

• Work with the Fundraising Manager to develop and deliver compelling new legacy and in-memory giving campaigns for RZSS.
• Liaise with relevant colleagues, including fundraising, marketing and communications teams, to gain insights into our audiences and help to prepare legacy and in-memory giving copy and messaging.
• Lead on activities to promote legacies and in memory giving across all relevant RZSS platforms, including our websites, digital channels, events and direct mail.
• Lead on the planning and promotion of legacies and in-memory giving through on-site collateral and signage at Edinburgh Zoo and Highland Wildlife Park
• Develop and manage fundraising data on the CRM system relating to legacy and in memorial giving, supervising other staff when necessary to ensure all data is entered correctly and kept up to date, producing reports upon request and ensuring that financial information is handled with sensitivity.
• Use supporter data to inform and improve the legacy and in memorial programme.
• Identify trends in fundraising and recommend opportunities to senior colleagues.

What we’re looking for:

• Educated to Degree level in relevant subject or equivalent level of experience in a similar role.
• CIOF Certificate of Fundraising or equivalent experience
• Extensive knowledge of donor cultivation and stewardship principles
• NEBOSH general certificate or equivalent qualification.
• Excellent written and verbal communication skills, e.g. producing creative materials for fundraising, with the ability to tailor complex information to a wide range of audiences/donors including those a senior level or requiring a sensitive approach
• Demonstrable experience of working in a similar role, meeting deadlines in a busy environment.

What you’ll get in return:

• Starting salary between £19,938 - £20,436 (offer based on experience / salary pro-rated based on 22.5hrs per week) with future salary progression up to £22,223 per annum (FTE £33,230 - £34,060 with future progression up to £37,038 per annum)
• 22.5hr working week (may require some occasional evening/weekend working)
  • Hybrid working option available
• 34 days annual leave (pro rata)
• Discount in both retail/catering
• Access to a healthcare plan
• Access to Employee Assistance Programme (EAP), that provide 24-hour counselling and support, including health, legal, finance, wellbeing and family advice.
• Employer contributory pension scheme
• You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo’s across the UK.

Are you passionate about conservation and great at connecting with people? Maybe you’re looking for a career path where you can make a genuine impact? We are looking for a dedicated individual to join our team as Membership Recruiter and help grow our community of wildlife supporters!

In this role, you’ll engage with the public at exciting venues and events across Scotland, encouraging people to support wildlife conservation by becoming members of the Scottish Wildlife Trust.

About us:

We Are Scotland’s leading nature conservation charity, and with 1 in 9 species in Scotland at risk of extinction, our work has never been more important.

From major species and landscape restoration projects, to managing our network of wildlife reserves and campaigning for nature, we work for Scotland’s wildlife year-round.

We want to give a voice to nature, but we can’t do it without the support of our members.

This role as Membership Recruiter is critical to the success of our work, and for the future of Scotland’s wildlife and wild places.

The Role:

We are looking for an enthusiastic and highly motivated Membership Recruiter to join our team.

No day is the same for our Membership Recruiters – you will travel around varied, exciting and unique venues throughout Scotland, all within a 1 hour radius of your home base, unless otherwise arranged with your line manager. Your days will be spent managing your own membership stall, actively engaging with the public and inspiring them to become members of the Trust.

Our membership recruiters are often the first point of contact for people who are yet to learn about our work. And so, whilst the main part of this role is to recruit new members, our recruitment team also work hard to inspire the public to become as passionate about wildlife as we are. Whilst experience is desirable, we are open to meeting the right fit for our team, and this position comes with direct training, with your fuel and parking costs paid for on top of your salary and commission. You’ll also have your own vehicle provided for business use.

As a member of our recruitment team, you will:

• Actively contribute to our vision of a healthier, wilder, Scotland.
• Attend venues and events as a Membership Recruiter
• Use appropriate communication and sales techniques (with no ‘hard sell’) to encourage members of the public to join the Scottish Wildlife Trust.

The successful candidate will:

• Be an engaging communicator – you can comfortably build rapport with members of the public and colleagues.
• Be a self-starting individual who is confident with lone-working.
• Be well-organised with good administrative skills.
• Have some knowledge of conservation and wildlife in Scotland.
• Hold experience in a customer-facing role such as Direct or Field Sales or Customer Service with experience of working to targets.
• Have the flexibility to work weekends.
• Be comfortable with working outdoors and independently.
• Have a full UK driving licence – there is no requirement to have your own vehicle.

About us

For more than 60 years, the Scottish Wildlife Trust has worked with its members, partners and supporters in pursuit of its vision of healthy, resilient ecosystems across Scotland’s land and seas.

The Trust successfully champions the cause of wildlife through policy and campaigning work, demonstrates best practice through practical conservation and innovative partnerships, and inspires people to take positive action through its education and engagement activities. The Trust manages a network of over 100 wildlife reserves across Scotland and is a member of the UK-wide Wildlife Trusts movement.

The benefits

• Flexi time/Hybrid working
• Salary sacrifice Cycle to Work and pension schemes
• Weekly wellness hour
• Generous Sick pay allowance
• Enhanced maternity/paternity pay
• Training and Development focus