Changeworks has been leading the way in delivering low-carbon living and tackling fuel poverty for over 35 years, and we need an experienced Project Manager to help us develop and implement new services for the future. If you are someone with strong organisational and analytical skills, then we need you.

Changeworks is developing and implementing new services to help people reduce their energy usage. That’s where you come in. You’ll use your background in project management in an operational environment, to lead colleagues in the design, implementation, and delivery of these services. You’ll be responsible for the financial and commercial aspects of the projects and ensuring the services meet targets against plans.

Your role will involve working with a number of colleagues and partners to bring new commercially viable energy advice services to life. Your skills and experience in agile methodology and service delivery will be key to the success of the work you do.

You’ll also be confident in leading by example and motivating a project team to achieve their best. This role will involve using your strong communication skills to keep all stakeholders well informed and involved. You’ll be well versed in building strong and effective relationships with teams and partners to ensure the success of different projects.

This role is fixed term for 6 months and reports directly to our Operational Director. Any additional experience you already have in user or service design would be advantageous.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Service: Flexible Homelessness Outreach Support Service (FHOSS) South

Step Up - Come join our team

Do you have a passion for helping vulnerable people enjoy as much fulfilment as they can and feel included in their community? If compassion, care and inclusiveness are an important part of who you are, our opportunities to work away from the routine in a demanding, challenging but emotionally rewarding role could be for you.

Our Turning Point Scotland Services in FHOSS South

are looking for people like you to help provide individualised support to adults with a wide range of needs, either on an individual 1:1 basis or alongside others and as part of a team.

TPS works with adults who are experiencing a range of support needs. This includes housing and homelessness, learning disability, autism, acquired brain injury, fluctuating mental health, physical disabilities, problematic alcohol and/or other drug use and involvement in the criminal justice system. We believe that people matter. We believe they are the experts on their support needs. It is for us to work creatively with them and with partners to ensure we meet those needs.

Every day we work with well over 4,000 people and every year around 8,700. We help them to address issues they are experiencing and recognise their own skills and interests.

We embed our approach to support in a framework of Citizenship. Using this we deliver a holistic approach promoting the recovery, self-determination and inclusion of people experiencing challenges in their life. And we do this through focusing on their strengths and the valuable contributions they can make to their communities.

We define Citizenship as a measure of the strength of an individual’s connection to the 5 R’s of rights, responsibilities, roles, resources, and relationships that society makes available to its members.

TPS is the biggest provider of services to people experiencing or at risk of Homelessness across Scotland. We deliver support to over 2800 individuals on any given day, and over 5,100 each year. This number increases when taking into account our services accessed through Justice or Alcohol and Other Drugs funding streams.

We believe that in many cases, Homelessness is entirely preventable. It is failures in the siloed and complex systems that we have designed to protect people that stops us from achieving this. Where Homelessness is not or cannot be, prevented the experience should be short lived, and we should meet that with a psychologically informed response. A menu of options should be available to individuals to prevent, or support someone to move on from Homelessness. This ensures we use a ‘no wrong door’ approach to accessing services.

We deliver a range of service models. These include Outreach Housing Support; Outreach Housing First; Outreach Crisis Support; Supported Accommodation. In line with our Citizenship approach we have a specific focus on key areas. These are; Building on people’s strengths, skills and interests as well as meeting their needs; Connecting people to communities, people and / or places; Harm reduction and / or Recovery; and providing a Psychologically informed / Trauma informed approach.

We also deliver a range of additional services across the country. Examples include Peer Mentoring services, Community Connectors, TPS Moving Service and TPS Connects amongst many other initiatives.

We recognise the importance of animals in people’s lives and helping individuals move on from the trauma they have experienced. We are currently developing our policies and frameworks to engage with stakeholders and develop our policy and procedures to make our services as pet friendly as possible.

We are also active members of the European Federation of National Organisations with the Homeless (FEANTSA).

We provide a range of different outreach Housing support services supporting individuals with short to medium term interventions to either move on from their experience of Homelessness or prevent it happening in the first place. We also deliver longer term Housing Support often funded through personalised budgets / Self Directed Support (SDS) to meet individuals housing and wellbeing needs. We believe that Housing Support can be delivered upstream before Homelessness is even the faintest possibility, often where it is difficult to quantify the impact of our prevention work. Similarly, we see the importance of housing support to move people on from their experience of Homelessness and also any long term physical and emotional needs.

Flexible Homelessness Outreach Support Service assists people with complex needs to progress from emergency and temporary accommodation and other homeless services into place of their own. Turning Point Scotland and Loretto Care work in partnership to offer this city wide service.

The flexible Homelessness Outreach Support Service offer an integrated needs-led holistic approach to supporting people with complex needs.

The support we provide is always person centred, we do this by involving people who know the person well, this includes family and friends, other health and Social Work professionals, Advocacy services and our own staff members.

We believe having the right values of respect, compassion, inclusion and integrity is all you need to join our team! We would offer you full support in completing your application.

As an Assistant Service Co-ordinator, you will work with individuals who have a wide range of support needs, providing them with practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives e.g. keeping safe, meaningful activities, community involvement, physical health, relationships, emotional health and wellbeing.

Hanover has been supporting people in Scotland for over 40 years. We aim to provide desirable homes, happy customers and a resilient organsiation.

About the Role

We are excited to be further developing our customer, care and support services by investing in modern technology. Our customers will be able to access our key services 24-hours a day, 7-days a week, making it easier to book appointments, track services and provide feedback. To help our people get there, we are developing a new Digital team to support the delivery of our Digital Strategy.

As a result, we’re growing our ICT presence at Hanover and are delighted to be hiring for a new and additional ICT Service Desk Analyst role.

Providing first-line support, the successful candidate will act as the first point of contact for our people, providing timely and practical solutions for any difficulties encountered. This may include painpoints relating to our ICT systems, applications, and equipment. As the ICT Service Desk Analyst will also be expected to meet set quality and customer service standards, you will support the wider ICT Team through being a motivated and natural problem-solver and be capable of handling customer queries through a variety of communication channels.

We also want to see a forward-looking and proactive approach so that we can continually enhance the customer experience and this shall be measured through customer satisfaction and adherence to our Service Level Agreement. As we embark on an exciting journey of digital investment, it’s important that our people can rely on robust and reliant technical solutions which will be complemented by your knowledge and skills.

We couldn’t think of a more exciting time to join Hanover Scotland. With the recent launch of our 5-year Business Strategy and introduction of new skills into our ICT Team, we are looking for an engaging and driven Analyst who will strive to meet the needs of their customers whilst striking a good balance between building confidence and providing core support functions. You’ll appreciate that people come from different digital backgrounds and will work with your colleagues to continually ensure that the Service Desk is closely managed and done so in an inclusive and supportive way.

About You

To be successful in this role, you will have demonstrable experience in delivering HR administration activities. The Key requirements for this role include:

Due to our current ICT Service Desk rota, the successful candidate will be required to travel to our Edinburgh and/or Glasgow offices on a weekly basis. This may include or exceed twice per week depending on business needs.

Excellent verbal and written communication skills, with strong attention to detail.

Ability to liaise effectively with employees at all levels.

What We Offer

• hybrid working
• wellbeing offering
• learning and development
• cycle to work scheme
• family friendly policy
• health cash plan
• EAP

Service: Flexible Homelessness Outreach Support Service (FHOSS South)

Because People Matter - Work with Us

Do you have a passion for helping vulnerable people enjoy as much fulfilment as they can and feel included in their community? If compassion, care and inclusiveness are an important part of who you are, our opportunities to work away from the routine in a demanding, challenging but emotionally rewarding role could be for you.

Our Turning Point Scotland Services in FHOSS South

are looking for people like you to help provide individualised support to adults with a wide range of needs, either on an individual 1:1 basis or alongside others and as part of a team.

TPS works with adults who are experiencing a range of support needs. This includes housing and homelessness, learning disability, autism, acquired brain injury, fluctuating mental health, physical disabilities, problematic alcohol and/or other drug use and involvement in the criminal justice system. We believe that people matter. We believe they are the experts on their support needs. It is for us to work creatively with them and with partners to ensure we meet those needs.

Every day we work with well over 4,000 people and every year around 8,700. We help them to address issues they are experiencing and recognise their own skills and interests.

We embed our approach to support in a framework of Citizenship. Using this we deliver a holistic approach promoting the recovery, self-determination and inclusion of people experiencing challenges in their life. And we do this through focusing on their strengths and the valuable contributions they can make to their communities.

We define Citizenship as a measure of the strength of an individual’s connection to the 5 R’s of rights, responsibilities, roles, resources, and relationships that society makes available to its members

TPS is the biggest provider of services to people experiencing or at risk of Homelessness across Scotland. We deliver support to over 2800 individuals on any given day, and over 5,100 each year. This number increases when taking into account our services accessed through Justice or Alcohol and Other Drugs funding streams.

We believe that in many cases, Homelessness is entirely preventable. It is failures in the siloed and complex systems that we have designed to protect people that stops us from achieving this. Where Homelessness is not or cannot be, prevented the experience should be short lived, and we should meet that with a psychologically informed response. A menu of options should be available to individuals to prevent, or support someone to move on from Homelessness. This ensures we use a ‘no wrong door’ approach to accessing services.

We deliver a range of service models. These include Outreach Housing Support; Outreach Housing First; Outreach Crisis Support; Supported Accommodation. In line with our Citizenship approach we have a specific focus on key areas. These are; Building on people’s strengths, skills and interests as well as meeting their needs; Connecting people to communities, people and / or places; Harm reduction and / or Recovery; and providing a Psychologically informed / Trauma informed approach.

We also deliver a range of additional services across the country. Examples include Peer Mentoring services, Community Connectors, TPS Moving Service and TPS Connects amongst many other initiatives.

We recognise the importance of animals in people’s lives and helping individuals move on from the trauma they have experienced. We are currently developing our policies and frameworks to engage with stakeholders and develop our policy and procedures to make our services as pet friendly as possible.

We are also active members of the European Federation of National Organisations with the Homeless (FEANTSA).

We provide a range of different outreach Housing support services supporting individuals with short to medium term interventions to either move on from their experience of Homelessness or prevent it happening in the first place. We also deliver longer term Housing Support often funded through personalised budgets / Self Directed Support (SDS) to meet individuals housing and wellbeing needs. We believe that Housing Support can be delivered upstream before Homelessness is even the faintest possibility, often where it is difficult to quantify the impact of our prevention work. Similarly, we see the importance of housing support to move people on from their experience of Homelessness and also any long term physical and emotional needs.

Flexible Homelessness Outreach Support Service assists people with complex needs to progress from emergency and temporary accommodation and other homeless services into place of their own. Turning Point Scotland and Loretto Care work in partnership to offer this city wide service.

The flexible Homelessness Outreach Support Service offer an integrated needs-led holistic approach to supporting people with complex needs.

The support we provide is always person centred, we do this by involving people who know the person well, this includes family and friends, other health and Social Work professionals, Advocacy services and our own staff members.

No previous working experience is needed; full training will be provided to you. We believe having the right values of respect, compassion, inclusion and integrity is all you need to join our team! We would offer you full support in completing your application.

As a Support Practitioner, you will work with individuals who have a wide range of support needs, providing them with practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives e.g. keeping safe, meaningful activities, community involvement, physical health, relationships, emotional health and wellbeing.

We are delighted to be hiring for a new Digital Skills Coach role who can take the lead on the design, delivery and evaluation of a digital skills programme. Our programme will require a clear structure with sustainable and realistic timelines and milestones identified prior to rollout.

About the Role

We are excited to be further developing our customer care and support service by investing in modern technology. Our customers will be able to access our key services 24 hours a day, 7 days a week, making it easier to book appointments, track services and provide feedback. As a result, it's important that we upskill our teams on the use of smart, integrated, and predictive digital tools who shall receive support from our newly created Digital Team.

We are delighted to be recruiting for our new Digital Skills Coach role who can take the lead on the design, delivery and evaluation of a digital skills programme. Our programme will require a clear structure with sustainable and realistic timelines and milestones identified prior to the rollout.

About You

As a result, the successful candidate will:

• Be a driven, customer- focussed and engaging digital coach or trainer
• Keep the pace with digital technology and have the confidence to share and transfer knowledge and skills

adapt their training to a varity of different learning needs and styles, taking a flexible, bespoke and person led approach

be able to demonstrate success in their previous roles through gain learning outcomes

We couldn’t think of a more exciting time to join Hanover Scotland. With the recent launch of our 5-year Business Strategy and introduction of new skills into our ICT Team, we are looking for a new Digital Skills Coach who can support our people on the use of digital technology. Having happy customers and being a resilient organisation are at the core of our strategic objectives and by helping us to digitally enable our people, you’ll be at the forefront of helping us to achieve these outcomes.

Through a programme of digital skills training, you will be instrumental in building the confidence of our employees and customers as they embark on their journey to gain or further develop digital literacy skills. This will include supporting the use of digital devices and navigation of core ICT systems, applications and software. To help you get there, you will collaborate and co-create with other colleagues on the programme’s design, including ICT and HR as well as managers, support teams and families who know our customers best.

To allow us to determine how we have achieved success, you will also work closely with our Business Support & Transformation team on the implementation of robust evaluation and performance reporting tools.

It’s important that our Digital Skills Coach is visible and able to build human connections with our customers and people. Your friends and previous colleagues are most likely to describe you as being personable and engaging with a creative flair and attention to detail. If this sounds like you, then we would be interested to hear from you.

What we offer

• Competitive salary
• Pension options
• Flexi-working
• Hybrid Working Model
• Employee Health and Wellbeing Support Service
• Cycle to work scheme
• Family friendly policies
• learning and development
• wellbeing

We are Hiring, Join Our Team

Our Turning Point Scotland Services in Fife are looking for Full and Part-Time Support Practitioners to assist in the provision of personalised support to a wide range of people experiencing homelessness and to take forward our well-established Housing First support. Because People Matter at Turning Point Scotland, why not join us to reach your full potential.

Fife Housing First

Fife Housing First is a new service in which we will work across localities in Fife to enable people to maintain independent tenancy sustainment, reconnect with their local communities and assist them to build their resilience to prevent repeat homelessness. We respond to the individual needs of those who are homeless or at the risk of becoming homeless, including those who are rough sleeping, or are in temporary or permanent accommodation. The service supports people who may have multiple needs which may be related to mental health, substance use, offending, finance and employment.

We believe that a home is a human right and that an individual is best placed to deal with the issues that made them homeless in the first place, in a place they can call home.

As a Lead Practitioner, you will be required to work on your own initiative, make decisions and provide support to colleagues; you will work with individuals who have a wide range of support needs, providing them with practical and emotional support and encouraging them to achieve their own personal outcomes.

TPS recognise and value the role of lived experience in the support process. We actively encourage people who have lived experience (of homelessness, problematic alcohol or other drug use, compromised mental well-being or the justice system) to apply for this role.

The University of Stirling Students’ Union is offering an exciting opportunity to join our staff team. We are looking for a confident and enthusiastic person to be the service lead for the advocacy service which provides non-directive advice and support to University of Stirling students. Key elements include the coordination of the casework team and providing professional, confidential individual student support and representation. The role will deliver specialist assistance and representation on student academic matters but also support student enquiries on mental health, housing and inclusion. The post plays a pivotal role in student representation and university partnership working, as it uses local and national data to identify trends to influence change.

Main duties will include:

• Service lead for the Advocacy Service.
• Record student enquiries, producing data driven reports on local usage and trends.
• Identify good sector practice and implement in service delivery.
• Research and develop multi-platform resources to provide information and guidance to students on key issues.
• Keep up to date with, and feed into, key policy developments within the institution related to academic casework.
• Support elected officer activity on health, wellbeing and inclusion.
• Coordinate relevant Equality, Diversity and Inclusion activities and contribute to the implementation of good practice.
• Work in partnership to develop good practice in and embed the gender based and sexual violence campaigns.
• Ensure casework information is entered and stored effectively to facilitate monitoring and evaluation
• Support officers, students and volunteers to design and deliver data driven and impact-focused campaigns.
• Monitor spending on the relevant budget lines.

The hours of work will be 35 per week, Monday – Friday, 9am – 5pm (the post is permanent for 50 weeks per year).