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Scottish Women's Aid

Top job! National Policy Lead – Children and Young People

  • Scottish Women's Aid
  • Full time or Part time
  • £34,877 – £40,023
  • Hybrid: Edinburgh
  • Closing 8th January 2026

The role

Scottish Women’s Aid has an opportunity to join their Policy team. This is an exciting position where the role holder will be responsible for working on policy relating to children and young people and domestic abuse, violence against women and girls, and gender related topics. They will work closely with the Membership, Training and Communications teams.

Background

Scottish Women’s Aid is Scotland’s leading voluntary sector organisation working to end domestic abuse and promoting effective policy and practice responses for women, children and young people who experience domestic abuse. We are the umbrella organisation for 32 autonomous Women’s Aid groups delivering direct services to women, children and young people across Scotland.

What you’ll do

Working across third sector organisations you will build and maintain relationships to input to policy and influencing, as SWA as well as jointly with others. You will maintain good working relationships with civil servants, challenging ideas and find solutions where necessary.

The role includes inputting to and submitting consultation responses, researching and writing briefings, preparing for SWA to providence evidence in parliament, keep our communications team up to date with policy inputs and changes, and input to good practice stemming from policy changes. All of these roles, requiring great working relationships across the organisation, but especially with Membership, Training and Communications.

What We Need

We’re looking for someone with experience in a similar role, with specific knowledge of the Scottish policy landscape and the potential that offers. We’re looking for someone who can work across domestic abuse as it relates to children and young people – examples include the Children’s Hearing system, child contact, the welfare system. We ask that you’re a self-starter, ready to apply these skills creatively to meet our strategic priorities. Excellent written and verbal communications skills go without saying: you’ll be skilled in the ability to engage confidently with a range of different audiences, and be adept at writing to suit them, working alongside colleagues across SWA and our members across the country.

We’re looking for someone who has:

  • Knowledge of the Scottish policy landscape
  • Awareness and understanding of the feminist analysis of domestic abuse and the impact on women, children and young people
  • Demonstrable track record of developing and writing successfully in a policy context
  • Highly organised approach to effective planning, delivery and the development of applicable tasks
  • Drive to make a difference in a fast moving time of policy

Location

Blend of home working and office, based in Rose Street, Edinburgh or can be entirely home based anywhere in the UK. Please talk to us about your flexible working requirements!

What we offer

There are many reasons to work for Scottish Women’s Aid. We have a great working culture and our mission and vision attracts a brilliant staff team. Your hard work is rewarded with a package of support and benefits including:

  • Flexible working - We offer flexible hybrid working options for the majority of our employees. Some posts are eligible for full-time homeworking. We also offer flexibility for staff and work/life balance through a number of flexible working options such as flexi time, condensed hours, job sharing.
  • Pay - SWA are a Living wage employer, our pay and grading system offers a competitive starting salary and yearly progression.
  • Annual Leave - We offer a full-time annual leave entitlement of 30 days (210 hours) per year plus 10 Public Holiday days (70 hours) per year. Leave is accrued at the rate of 3.33 days (23.3 hours) per month.
  • Pension - SWA believes it's important that we help you save for your retirement so access to Nest pension scheme is given to all eligible employees. SWA contributes 10% of gross contractual earnings on the provision that the employee contributes a minimum of 3% towards their pension contributions.
  • Learning and Development - SWA supports and develops staff to ensure they have the necessary skills, knowledge and abilities. There is an internal schedule of training on key skills and knowledge relevant to all staff. There is also scope to attend ad hoc training for employees who are working to develop specific skills.
  • Enhanced Maternity and Paternity Pay - SWA offers staff who meet the criteria for Statutory Maternity Pay (SMP) an enhanced maternity pay of 20 weeks on full pay and 20 weeks on half pay.
  • Wellbeing - As part of SWA’s commitment to staff wellbeing, staff are offered access to a confidential 24/7 health and Wellbeing service with AIG which provides confidential advice, counselling and legal support to all staff, and where applicable, immediate family members.
  • Bike 2 Work - An interest-free loan to purchase a bike, can be arranged up to the value of £1,000.
  • Edinburgh Leisure Gym Subsidies - Edinburgh based staff are able to access Edinburgh Leisure facilities for the reduced price of £1 per session.

POSITIVE ACTION

Applications will be accepted from women only under Schedule 9, part 1 of the Equality Act 2010.

Scottish Women’s Aid is an equal opportunities employer, all women, including women with the protected characteristic of gender reassignment, may apply for women-only roles.

SWA are committed to recruiting a diverse workforce that is representative of the people we serve.

We are taking positive action to address an under-representation of minoritised and marginalised women within our workforce. We offer Disabled and racially minoritised women the option of requesting that their application is considered under the terms of our Guaranteed Interview Schemes. You will be asked if you wish to be considered when you complete our application form.

If you would like to discuss the job or any adjustments, whether due to disability or any other reason, please contact us on recruitment@womensaid.scot or on the phone on 0131 226 6606.

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Children First

Top job! Head of Influence and Campaigns

  • Children First
  • Full time
  • £51,257 – £57,613
  • Hybrid: Edinburgh or Glasgow
  • Closing 9th January 2026

Children First is Scotland’s national children’s charity. We stand up for every child because all children should have a safe childhood. We protect children from harm and support them to recover from trauma and abuse through our national and local services.

In this role, you’ll:

  • Lead the development and delivery of high-impact influence and campaigning activity that drives policy and practice change for children and families.
  • Work collaboratively with colleagues across communications, policy, services and fundraising to deliver bold, integrated campaigns.
  • Build and maintain strong relationships with key stakeholders, partners, influencers and decision-makers.
  • Ensure campaigns are informed by evidence, data and the lived experience of children and families.
  • Provide leadership and direction across policy and participation, creating a culture of connection, accountability and impact.

We’d love to hear from you if you have:

  • Significant experience leading influence, campaigning, policy or public affairs work at a senior level.
  • A proven track record of delivering campaigns that achieve meaningful change.
  • Experience of leading and developing high-performing teams.
  • Strong communication and influencing skills, with confidence engaging senior stakeholders and partners.
  • A collaborative, values-led approach and commitment to children’s rights and inclusion.

What we offer:

  • A workplace with values of with love, with purpose and with strength
  • 40 days annual leave, inclusive of bank holidays
  • Pension scheme and wellbeing support
  • Flexible and hybrid working arrangements
  • Access to Westfield Health, giving colleagues and their families confidential counselling support, wellbeing resources, and access to health and lifestyle benefits to support physical and mental wellbeing.
  • Blue Light card discount
  • A Fair Work accredited workplace

Our Values

Living our values, you will help create a workplace where our people can thrive, ensuring we deliver the best possible support to children and families.

With love, we put children first.

With purpose, we transform lives together.

With strength, we do whatever it takes to protect Scotland’s children.

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Turning Point Scotland

Top job! Service Manager

  • Turning Point Scotland
  • Full time
  • £51,547 – £57,647
  • On site: Dumfries
  • Closing 28th December 2025

Careers that care!

Do you have a passion for connecting with people to achieve their goals in life, and enjoy the sense of achievement in empowering vulnerable people?

If so, we have a fabulous Service Manager opportunity for you to join our awesome team, leading our Dumfries & Galloway Learning Disability service. Because People Matter at Turning Point Scotland, why not join us to reach your full potential.

Embark on an emotionally rewarding journey and apply today!

About the role

As the Registered Manager, you will be an experienced leader leading a team working with individuals who have a wide range of support needs, providing them with practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives e.g. keeping safe, meaningful activities, community involvement, physical health, relationships, emotional health and wellbeing.

As the Registered Manager you will:

  • Maintain the continuing relevance of services to individuals’ needs and purchaser requirements by ongoing planning, monitoring and evaluation.
  • Oversee the financial aspects of the service, managing significant budgets, ensuring efficient use of resources and making financial decisions.
  • Where a need or an opportunity is identified, lead on the development of new services, support business growth and maintain reputational excellence.
  • Comply with governance, law and legislation including local authority compliance, Care Inspectorate (at level 5 and above), SSSC and safeguarding procedures.
  • Support the senior management team in the streamlining, promotion and monitoring of quality assurance systems which meets the needs of individual services as well as the overall service delivery in the region.
  • Develop, monitor and implement supervision and appraisal systems for staff.

About You

You will have passion and drive to take forward a well-established Service and Team. Be passionate; and committed to the overall aims and objectives of the service and have the belief that people can live fulfilling lives with the right support in place.

You should also have:

  • Experience of working with vulnerable people and leading a service delivery team, including managing the provision of a safe operating environment in a relevant context.
  • The ability to negotiate with a wide range of internal and external partners and build positive relationships including local authorities and housing associations.
  • Excellent planning and organisational skills with the ability to effectively prioritise your own time and workload to meet a number of different and competing tasks in sometimes pressurised environment.
  • Social Service and Health Care at level 9 (SCQF) or other speciality/qualification recognised by the SSSC for registration purposes as well as a relevant management qualification.
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Scottish Legal Complaints Commission

Top job! Policy and Engagement Officer

  • Scottish Legal Complaints Commission
  • Full time
  • £42,646 – £45,909
  • Hybrid: Office is based in central Edinburgh
  • Closing 11th January 2026

We’re looking for a Policy and Engagement Officer to join the team at the Scottish Legal Complaints Commission, which helps resolve issues raised by the public about work carried out by Scottish lawyers and oversees complaint handling across the legal services sector. We help hundreds of people a year, and our team make decisions which make a difference to people’s lives.

We are an equal opportunities employer and we’re open on both professional and work experience. We want to build a diverse team, so would positively encourage applications from all candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, pregnancy or maternity.

We’re a small team of around 60 staff, which makes for a close, friendly team to work in. We deliver serious work, but we also have a great deal of fun as a team working together. It also means there are great opportunities to get involved in different aspects of our work, from driving improvements in our customer service, to running sprints to test new ways of working.

In this role you will help us shape our thinking, build our understanding and communicate our views on key issues to our partners, stakeholders and users. You will also help ensure that we develop robust policies to help govern our complaints and regulatory work, drawing on strong horizon scanning, robust research and meaningful consultation.

You will build strong relationships with key stakeholders at all levels and manage the organisation’s engagement with them. You will be responsible for drafting reports, responses and other public communications and responding to enquiries from politicians, regulators, consumer groups and other bodies. You will also develop policy proposals and recommendations across a range of issues and deliver briefing and policy advice to board members and senior staff.

You will be enthusiastic, motivated and able to work with others. You’ll bring strong relationship building skills and stakeholder engagement experience. And you’ll be a confident communicator with strong writing skills and an ability to adapt your approach for different audiences.

You must be able to demonstrate experience of policy development and a proven ability to analyse information to produce robust findings and recommendations.

You will need to be able to quickly grasp complex or technical issues. It’s a benefit if you have knowledge of regulation policy, consumer policy, legal issues or equalities issues, but we’re very open to hearing from those with experience in other areas.

This is a hybrid role. We require that you attend our Edinburgh office a minimum of one-third of your working time a quarter (we estimate around 2 days per week for a full-time colleague). There may also be some specific events that you will need to attend in person. Please note your induction will include more office days in the beginning to help you settle into the SLCC, learn about the role and to provide the most support. We also offer flexible working hours that means when you are working from home you can work anytime between 6am and 10pm and 7am to 7pm in the office.

You will also have 42 days paid holiday, including public holidays (pro-rata for less than 35 hours a week). We also offer a Group Self Invested Personal Pension, company sick pay scheme, life assurance, cycle to work scheme, travel loan scheme, volunteer days and a confidential employee assistance programme offering free advice and support across a range of work and personal issues.

We also pride ourselves on being an enjoyable place to work, with a supportive environment, opportunities for self-development, staff charity events and the opportunity to socialise. We have a staff led Wellbeing and Inclusion Group. In our last staff survey 97% said they have a good working relationship with their colleagues.

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Stirling District Citizens Advice Bureau

Top job! Deputy Manager

  • Stirling District Citizens Advice Bureau
  • Full time
  • £34,000
  • On site: Stirling
  • Closing 16th January 2026

The Deputy Manager has day to day operational responsibility for the delivery of the bureau’s advice service. The post holder will ensure a quality service is delivered in line with the Scottish National Standards and the Bureau’s Citizens Advice membership and will provide to the Chief Executive Officer all necessary reporting, data and case study information required.

The Deputy Manager is responsible for maintaining a disciplined, professional office working environment and ensures its compliance with the Bureau’s health, safety and other working policies, practices and procedures.

Using AdviserNet and the information systems, provide 2nd tier consultancy support to staff and volunteers on complex cases to include type 3 cases i.e. representation at tribunals. The post holder will also work as part of the Senior Management Team and will deputise for the Chief Executive Officer when required to do so.

The post requires a Basic Disclosure certificate.

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Glasgow Centre for Inclusive Living

Support Services Team Lead

  • Glasgow Centre for Inclusive Living
  • Part time
  • £31,513 pro-rata
  • On site: Glasgow
  • Closing 16th January 2026

Join GCIL and Make a Difference!

At the GCIL (Glasgow Centre for Inclusive Living), we empower disabled people with the information, skills, and support they need to lead independent lives and participate fully in society.

As a disabled-people-led organisation, we centre lived experience and pride ourselves on delivering high-quality services that make a real impact in our communities. Communication and connection sit at the heart of everything we do.

Why Work With Us?

  • Meaningful Impact: Your work will make a tangible difference, helping disabled people of all ages to lead independent, fulfilling lives.
  • People-Focused: You’ll spend a significant amount of your time communicating — one-to-one, in groups, in the community, and online. If you love engaging with people, this is the role for you.
  • Varied Outreach: From delivering training sessions to hosting workshops, events, and drop-ins, you'll be out in the community building understanding and trust.
  • Autonomy and Responsibility: Manage your own caseload and represent GCIL confidently through regular verbal and digital communication.
  • Professional Growth: We’ll support your development, including your communication, training delivery, and community engagement skills.

As a Support Services Team Leader you will:

  • Manage our team and our resources effectively, including staff deployment, supplier negotiations and process improvements.
  • Support individuals to manage their own care arrangements and make informed choices about available options.
  • Assist with safe recruitment, payroll setup, and contingency planning for those employing personal assistants.
  • Provide guidance on good employment practices and refer to appropriate resources when needed.
  • Deliver accessible information and liaise with relevant organisations for referrals.
  • Facilitate stakeholder engagement through forums, training, and feedback to social services.
  • Promote continuous learning and professional development within the team.
  • Maintain accurate financial, statistical, and case records; prepare reports for funders and committees.
  • Ensure compliance with confidentiality, equality, diversity, health and safety, and other organisational policies.
  • Represent the organisation confidently at events and build professional networks to support service development.

In order to be successful in this role, you must have:

  • Strong communication, interpersonal, and facilitation skills.
  • Proven organisational and team leadership abilities.
  • Creative problem-solving, networking, and negotiation skills.
  • Proficient in Microsoft Office, email, internet, and social media tools.
  • Experience delivering support and training to individuals and groups with diverse needs.
  • Understanding of Independent Living philosophy and the Social Model of Disability.
  • Knowledge of self-directed support services, personal assistance, finance, and employment law.
  • Ability to manage resources, staff teams, and satellite offices effectively.

Personal Attributes

  • Self-motivated, flexible, and able to work under pressure.
  • Enthusiastic and capable of motivating others.
  • Willingness to work occasional unsocial hours.
  • PVG membership required.

We would ideally like you to have experience and knowledge of Self Directed Support services but this is not essential.

We Actively Welcome Disabled Applicants

As a disabled-people-led organisation, we are especially keen to hear from disabled people, including those with lived experience of navigating support systems or barriers in society.

We are committed to creating a workplace where everyone can thrive. If you have lived experience of disability, we strongly encourage you to apply.

If you need adjustments during the application or interview process, just let us know — we're happy to support you.

We guarantee interviews for all disabled applicants who meet the essential criteria outlined in the job description.

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Glasgow Centre for Inclusive Living

Self-Directed Support Development Worker

  • Glasgow Centre for Inclusive Living
  • Part time
  • £27,234 pro-rata
  • On site: Primarily based in our Hamilton office, ML3 0XB with regular travel to our Glasgow office and in and around South Lanarkshire
  • Closing 16th January 2026

Join GCIL and Make a Difference!

At the GCIL (Glasgow Centre for Inclusive Living), we empower disabled people with the information, skills, and support they need to lead independent lives and participate fully in society.

As a disabled-people-led organisation, we centre lived experience and pride ourselves on delivering high-quality services that make a real impact in our communities. Communication and connection sit at the heart of everything we do.

Why Work With Us?

  • Meaningful Impact: Your work will make a tangible difference, helping disabled people of all ages to lead independent, fulfilling lives.
  • People-Focused: You’ll spend a significant amount of your time communicating — one-to-one, in groups, in the community, and online. If you love engaging with people, this is the role for you.
  • Varied Outreach: From delivering training sessions to hosting workshops, events, and drop-ins, you'll be out in the community building understanding and trust.
  • Autonomy and Responsibility: Manage your own caseload and represent GCIL confidently through regular verbal and digital communication.
  • Professional Growth: We’ll support your development, including your communication, training delivery, and community engagement skills.

As an Inclusive SDS Development Worker, you will:

  • Promote Self-Directed Support (SDS) to service users, carers, professionals, and partner organisations through confident, clear communication.
  • Provide information, advice, and signposting — ensuring complex information is explained in a supportive, accessible way.
  • Deliver SDS awareness sessions, preparation sessions, workshops, training, and drop-in events (both in person and digitally).
  • Build strong, trusting relationships with individuals and communities through consistent outreach and regular communication.
  • Support individuals in assessing needs, preparing for SDS assessments, and developing personalised support plans.
  • Facilitate and contribute to peer support groups and community asset mapping.
  • Plan and deliver training for direct payment recipients and carers, adapting your style to different audiences.
  • Collaborate with GCIL teams and HSCP partners, sharing updates, presenting information, and working together to deliver community events.
  • Represent GCIL confidently with external stakeholders, partners, and professionals.
  • Promote inclusive living options through presentations, outreach visits, and digital communications.
  • Manage time and financial resources effectively, following procedures and identifying cost-saving opportunities.
  • Maintain accurate client records and ensure compliance with data protection and GCIL policies.
  • Collect and report data for monitoring and evaluation purposes.
  • Continuously develop personal skills and knowledge through training and feedback.
  • Ensure high-quality service delivery and uphold GCIL’s values and standards.

In order to be successful in this role you should have:

  • Excellent verbal and written communication skills and confidence engaging with a wide variety of people and communities.
  • Experience of providing support and/or delivering training, workshops, or group sessions using a community development approach.
  • Experience of providing information, advice, and support in a people-focused environment.
  • Good knowledge of Self-Directed Support, particularly Option 1 – Direct Payments.
  • An understanding of and commitment to the principles of inclusive living, the social model of disability, and the empowerment of disabled people.
  • Strong digital communication skills and a great working knowledge of Microsoft Office applications.
  • A full driving licence and access to a vehicle.

It would be great if you had:

  • Personal experience of self-managing an inclusive living package.

We Actively Welcome Disabled Applicants

As a disabled-people-led organisation, we are especially keen to hear from disabled people, including those with lived experience of navigating support systems or barriers in society.

We are committed to creating a workplace where everyone can thrive. If you have lived experience of disability, we strongly encourage you to apply.

If you need adjustments during the application or interview process, just let us know — we're happy to support you.

We guarantee interviews for all disabled applicants who meet the essential criteria outlined in the job description.

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Shortlist
Shelter Scotland

Senior Housing Rights Worker (Scotland)

  • Shelter Scotland
  • Full time
  • £34,596
  • On site: Edinburgh
  • Closing 8th January 2026

Do you have the ability to lead and motivate others, and a real desire to make structural change for those facing homelessness and poor housing conditions? Then join Shelter Scotland as a Senior Housing Rights Worker and you could soon be playing a vital role in helping to identify and resolve the homelessness and bad housing issues facing local communities

About the role

You’ll be responsible for delivering high quality housing advice, advocacy and casework to clients in community settings and remotely in line with local pressing issues and managing others in this. You will develop relationships within the sector to gather evidence and insights into the impact of the housing emergency and using those insights to drive systems change. You will lead on the development and delivery of a programme of capacity building, ensuring other organisations have the skills to act on housing rights. Influencing a range of stakeholders and decision makers across the housing sector will be important too.

You will act as a leader within the project and the wider Communities Team to help deliver and evidence our strategy at an operational level. We will count on you to line manage, supervise, coach and mentor a housing rights worker.

Role specifics

To succeed, you’ll need to have experience of working with, and influencing, a range of internal and external stakeholders and enjoy collaborating with people from other teams and organisations. You’ll also need great time management skills, an enthusiasm for delivering workshops and presentations and a willingness to challenge practice and hold people to account. You’ll have a flair for leading and motivating others. Adept at engaging with individuals and communities, you enjoy gathering evidence and identifying insights, issues and trends. What’s more, you present information and arguments in a clear and compelling way and have excellent problem-solving skills.

Apply to be part of our team and be the change you want to see in society.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

Our three Communities Teams are responsible for identifying, investigating and intervening in housing and homelessness practice issues. We engage with our local communities to understand the issues people are facing and apply expert housing knowledge, insight and analysis to identify solutions to them. As well as providing advice and advocacy for individuals, we also use our insight, relationships and influence to drive systemic change, always ensuring that Lived Experience is at the heart of everything we do.

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Badenoch and Strathspey Community Connections

Finance Officer

  • Badenoch and Strathspey Community Connections
  • Full time or Part time
  • £24,479 – £26,890
  • On site/Hybrid: Office based (initially). 2 Inverewe, Grampian road, Aviemore. Hybrid/flexible option considered.
  • Closing 19th January 2026

Background

In 1999 Badenoch and Strathspey Community Transport Company was created by and for the people of this area to provide accessible transport. In 2022, recognising that, through our transport provision, we were providing a wider range of services, we rebranded and changed our name. More recently, we have refreshed our purpose, vision and mission.

Our purpose is to strengthen our community by providing accessible transport and wellbeing opportunities. Our work is regularly recognised at a national level, most recently in June 2025 at the Scottish Transport Awards. The organisation is growing and developing at pace, with further opportunities in the years ahead, so it is an exciting time to get involved and help shape our development. There will be several staff retirements during 2026 so a key part of this role will involve managing a successful handover with the outgoing member of staff.

BSCC is supported by eight part time staff and circa 80 volunteers, who all care passionately about our community.

Main Purpose of the Job:

The Finance Manager has two main roles: -

  • Responsible for managing and ensuring the smooth running of financial processes, procedures, and bookkeeping for BSCC.
  • Support the wider day to day running of the organisation.
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Glasgow Centre for Inclusive Living

Administrator

  • Glasgow Centre for Inclusive Living
  • Full time
  • £24,357
  • On site: Hamilton
  • Closing 16th January 2026

Join GCIL and Make a Difference!

At the GCIL (Glasgow Centre for Inclusive Living), we empower disabled people with the information, skills, and support they need to lead independent lives and participate fully in society.

As a disabled-people-led organisation, we centre lived experience and pride ourselves on delivering high-quality services that make a real impact in our communities. Communication and connection sit at the heart of everything we do.

Why Work With Us?

  • Meaningful Impact: Your work will make a tangible difference, helping disabled people of all ages to lead independent, fulfilling lives.
  • People-Focused: You’ll spend a significant amount of your time communicating — one-to-one, in groups, in the community, and online. If you love engaging with people, this is the role for you.
  • Varied Outreach: From delivering training sessions to hosting workshops, events, and drop-ins, you'll be out in the community building understanding and trust.
  • Autonomy and Responsibility: Manage your own caseload and represent GCIL confidently through regular verbal and digital communication.
  • Professional Growth: We’ll support your development, including your communication, training delivery, and community engagement skills.

As our Administrator, you will:

  • Provide administrative support to the Lanarkshire Team in a busy office environment.
  • Manage your own workload effectively and work confidently on your own initiative.
  • Handle a range of administrative tasks with accuracy and strong attention to detail.
  • Use a variety of computer systems and software applications efficiently.
  • Communicate clearly and professionally with colleagues, service users and external partners.
  • Prioritise competing tasks and manage time effectively to meet deadlines.
  • Maintain accurate records and assist with data entry and database updates.
  • Support the coordination of appointments, meetings and other team activities.
  • Ensure compliance with organisational policies, procedures and confidentiality standards.
  • Contribute to creating an inclusive, supportive and accessible working environment.
  • Undergo and maintain PVG scheme membership as required for the role.

In order to be successful in this role, you must have:

  • Minimum two years’ administrative experience in a busy office environment.
  • Strong communication skills written and verbal.
  • Excellent organisation, time management and ability to prioritise competing tasks.
  • Confident using a range of computer systems and software applications.
  • High attention to detail and accuracy in all administrative tasks.
  • Ability to work independently and use your own initiative.
  • Ability to handle confidential information professionally and responsibly.
  • Willingness to undergo and maintain PVG scheme membership.

It would be great if you had:

  • Experience working in a third-sector, health, social care or community-focused organisation.
  • Knowledge or lived experience relating to disability, accessibility or support systems.
  • Familiarity with case management, databases or CRM systems.
  • Experience supporting teams with appointment coordination, scheduling or service-user communications.
  • Understanding of inclusive practice and commitment to equality, diversity and accessibility.
  • Ability to adapt to new systems, processes and organisational changes.

We Actively Welcome Disabled Applicants

As a disabled-people-led organisation, we are especially keen to hear from disabled people, including those with lived experience of navigating support systems or barriers in society.

We are committed to creating a workplace where everyone can thrive. If you have lived experience of disability, we strongly encourage you to apply.

If you need adjustments during the application or interview process, just let us know — we're happy to support you.

We guarantee interviews for all disabled applicants who meet the essential criteria outlined in the job description.

Ready to Join Us?

If you're passionate about inclusion, empowerment, social justice, and working directly with people and if you thrive in a role built around communication we’d love to hear from you!

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