What will you do?
As our Quality and Improvement Officer, you will lead the development and implementation of our quality framework across Enable Works. You will be central to maintaining high standards in all aspects of our delivery, ensuring we provide consistently excellent services that demonstrate real and measurable impact.
Your role is about enabling teams to understand and achieve quality. You’ll do this through regular auditing, collaborative coaching, insightful feedback, and working closely with managers and staff across the department.
You will:
- Design and deliver a programme of quality audits and compliance checks.
- Work with managers to identify areas of strength and improvement.
- Lead our approach to demonstrating and evidencing impact using data, reporting, and lived experience.
- Define and embed what “quality” looks like across the department.
- Champion the Supported Employment Quality Framework and ensure fidelity to its standards.
- Support managers and teams to translate findings from quality activities into meaningful action and learning.
- Actively contribute to continuous improvement through service reviews, evaluations, and learning loops.
- Develop and manage effective monitoring systems that uphold quality, compliance, and learning.
You will also have direct line management responsibility for:
- Our Welfare Rights Officer, ensuring we provide expert advice and support to clients navigating complex benefits systems.
- Our Learning and Development staff, who empower our team with the knowledge, skills, and tools to provide high-impact services.
You will also have direct line management responsibility for:
- Our Welfare Rights Officer, ensuring we provide expert advice and support to clients navigating complex benefits systems.
- Our Learning and Development staff, who empower our team with the knowledge, skills, and tools to provide high-impact services.
You will be accountable for:
- Delivering an annual quality and compliance work plan.
- Upholding and embedding national and internal quality standards.
- Ensuring key staff are supported to interpret and use quality data.
- Maintaining robust compliance with contractual obligations.
- Supporting the professional development of staff through coaching and mentoring.
- Acting as a critical friend to managers and delivery teams.
- Leading our reporting on quality assurance and service improvement.
Contribution to strategy:
- You will play a key role in shaping the quality and impact of Enable Works’ programmes and services. Through strong analysis and leadership, you will support our strategic goal to be recognised as a national centre of excellence in inclusive employment practice. Your work will help us define success, demonstrate value, and stay accountable to the people we serve.
About You
The skills you will bring.
We really need you to have these:
- A strong understanding of quality assurance and compliance in a service setting
- Experience in conducting audits or service reviews
- Ability to analyse and present data in meaningful ways
- Confidence in coaching and supporting colleagues to improve practice
- Excellent communication and organisational skills
- An understanding of what drives quality and impact in services
- Familiarity with performance frameworks, standards or compliance requirements
- Experience of managing staff and supporting professional development
- A collaborative and solutions-focused approach
Why?
We need you to bring these skills because our ambition is to deliver services that are consistently excellent, transparent and impactful. Your ability to lead on quality will give our teams the clarity, confidence and support they need to maintain high standards in every aspect of their work.
You will help us move beyond simply meeting targets- to understanding and evidencing what really makes a difference for the people we support. Your insight and expertise will help shape our culture of learning and continuous improvement, where quality is everyone’s responsibility and where we work together to deliver better outcomes.
We would love it if you also had these
- Knowledge of Supported Employment principles or similar person-centred approaches
- Experience working in employability or third sector services
- Understanding of staff development and adult learning
Why?
These experiences would give you helpful context for the work we do and the people we support. An understanding of person-centred approaches and the wider employability landscape in Scotland will help you get to grips quickly with our goals and ways of working. Experience in learning and development would also support your role in equipping our staff to deliver quality services.
But if you don’t have these yet, that’s absolutely fine. We’re more interested in your values, your approach, and your ability to grow into the role- so please don’t be put off from applying.
About Us
At Enable we believe in developing all our staff and we provide an extensive learning programme together with in-house career development opportunities.
We also have an excellent range of staff benefits on offer including but not limited to:
- Health cash plans providing a wide range of health benefits to help people cover the cost of their everyday health care.
- Employee Assistance Programme
- Cycle to Work Scheme
- Season Ticket Loans
Starting a career with Enable is the first step towards making a real difference in our award-winning charity’s mission to help create an equal society for every person who has a learning disability.
Enable is an equal opportunities employer and our recruitment, selection and assessment process is based entirely on values, skills and competencies required of the specific roles.
Top job! Experienced Social Worker
- Full time
- £40,800 – £49,088
- Hybrid: Robin House, Balloch
- Closing 6th April 2025
“I recently joined the CHAS Family Support Team from a Local Authority role. It has been a great move! At CHAS, I have a manageable caseload, allowing me to spend quality time getting to know families and understanding how I can help them access the specialist support they need. I have the flexibility to manage my own time and achieve a better work-life balance.” — Claire Wilson, Family Support Team Leader
An exciting opportunity has arisen for a Social Worker to join the multi-disciplinary Family Support Team in the east of Scotland, based in Balloch.
Role Overview:
This position offers a unique chance to work alongside a highly motivated and skilled outreach team and in partnership with local services dedicated to providing care and support for babies, children, young people, and their families. You will play a key role in providing a comprehensive social work service to babies, children or young people with life-limiting conditions and their families, focusing on the co-ordination, development and delivery of service provision designed to assist with the issues related to the child or young person’s condition and the impact it has upon the wider family.
Why Join Us?
- Holistic, Person-Centered Care: Our teams provide exceptional, individualized care to children and families.
- Collaborative Environment: Work within a multidisciplinary team combining health, social, and medical expertise.
- Manageable Caseload: Benefit from a manageable caseload.
- Flexible Working: Enjoy a hybrid work environment. This role will involve onsite and home working and we are happy to discuss flexible working arrangements.
- Skill Development: Gain experience working in a rich, multi-disciplinary team.
- Supportive Culture: Be part of a supportive environment that encourages continuous learning and expertise development.
- Pension Scheme: Membership in the Local Government Pension Scheme (LGPS), administered by Lothian Pension Fund.
About You:We are looking for candidates who have:
- A degree or diploma in social work and registration with the SSSC.
- Relevant post-registration experience working with children, young people and complex family situations where loss and change are prevalent
- Highly developed communication and negotiation skills with the ability to adapt support to meet individual family needs.
- The ability to work autonomously in a varied role.
- Experience or a commitment to practice learning and staff supervision is desirable.
As a Social Worker with CHAS, you will provide vital support to children and families. If this sounds like you and you would like to be a key part in keeping the joy alive, we would love you to apply!
North Localities Support Worker
- Part time
- £29,558 pro-rata
- Hybrid: Edinburgh
- Closing 22nd April 2025
The North Edinburgh Locality Support Worker will deliver dedicated and empowering support to women in North Edinburgh, who have experienced or are at risk from domestic abuse, in accordance with SSSC Standards. This role encompasses practical and emotional support, advocacy, and collaborative working with statutory and third-sector organizations to achieve the best possible outcomes for women in our service. A trauma-informed approach is essential, ensuring that women receive comprehensive, person-centred support in a safe and supportive setting. Support is delivered through telephone support, one-to-one meetings, and attendance at joint meetings with partner agencies.
This post is open to hybrid working between office and home, if the candidate can evidence an appropriate environment for home working, ensuring confidentiality and privacy for service users making contact through telephone or online methods. Travel within Edinburgh to meet service users will be required as well.
The role of the 24HR Refuge Support Worker is to provide a safe and supportive environment for women and children who have experienced or are at risk of domestic abuse and may have additional support needs. You will offer trauma-informed practical and emotional support, supporting women to regain their confidence, independence, and sense of empowerment as they move forward with their lives.
In this role, you will ensure the refuge remains a secure and welcoming space, where women feel safe and supported. You will carry out risk assessments and safety planning, while also assisting with housing, finances, health, and legal matters.
You will work closely with external agencies and the wider EWA team to provide a holistic and coordinated approach to support, ensuring women and children receive the most effective support and resources tailored to their needs.
The role of the EDDACS/Duty support worker is to provide a confidential, safe and supportive frontline information service to women and agencies who contact EWA across our EDDACS (Edinburgh Domestic Abuse Court Service) and duty service. Support can be accessed through the crisis phone line and/or ‘drop in’ service and delivered within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse. Where safety issues are assessed, the worker will ensure the completion of the Risk Identification checklist and an individualised support and safety plan. Where appropriate the worker will assess women, and any accompanying children who are affected by domestic abuse, for refuge accommodation. This role is based at EWA offices 4 Cheyne St Edinburgh EH4 1JB.
Quality Assurance Lead
- Full time
- Circa £35,000
- Hybrid: Home based and CHSS Head Office, Edinburgh
- Closing 21st April 2025
Everyday people with chest, heart and stroke conditions are leaving hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland.
You will be part of Scotland’s leading charity providing support to people with chest, heart, stroke and Long Covid conditions, to live life to the full again. Our Community Healthcare Support Service model forms a nationwide network of local support groups, health care professionals, volunteers and one-to-one support teams helping families adjust to life with a heart or lung condition, long covid or after a stroke.
To support the delivery of our ambitious NLHL strategy, CHSS is seeking to appoint a Quality Assurance Lead. In this role, the post holder will have responsibility to lead quality assurance processes within CHSS Community Healthcare Support services and ensure governance is embedded throughout Service Delivery, facilitating a whole system of approach to quality assurance.
The postholder will create an environment in which excellence in care and a culture of transparency is fostered and will be a driving force of transformative change.
CHSS is seeking a strong leader who has knowledge and experience of implementing and maintaining quality assurance frameworks and processes, including clinical governance. Applicants will have a recognised professional qualification/registration within health and/or social care and have excellent communication and organizational skills. Confidence in IT skills and experience working to a high professional standard using own initiative is essential.
Training and Employment Advisor
- Full time
- £29,361 – £32,930
- On site: Edinburgh
- Closing 25th April 2025
Reporting to:Training and Employability Lead
Duration of Project: A two-year fixed-term contract to start, with the option to renew thereafter, subject to the availability of funds to support the role.
Key working relationship:
Internal: Senior Management Team and project coordinators. Please refer to our organogram.
External: Service users, funders, and partner agencies.
Purpose of the role
This post aims to support New Scots in their employment and training needs. It aims to help New Scot service users access work, volunteering, and training opportunities that match their skills, qualifications, and interests. The post holder will collaborate with the existing Employment and Training team to provide individual holistic coaching and guidance to our service users. They will also assist with planning, delivering, and evaluating group workshops that prepare service users for employment.
Additional information
Please note that you must already be eligible to work in the UK to be employed by The Welcoming Association.
The post holder will work from The Welcoming’s office on 20/1 Westfield Avenue, Edinburgh, EH11 2TT.
Equality, diversity, and inclusion are at the heart of The Welcoming. We welcome applications from BAME people, applicants with lived experience as refugees, or those who are or have worked with refugees, asylum seekers, and vulnerable adults.
Peripatetic Assessor/Internal Verifier
- Part time
- Sessional
- On site: Edinburgh
- Closing 30th April 2025
As a Scottish Qualifications Authority (SQA) approved assessment centre we have a long record of achieving high grades for our delivery methods across awards in social care and childcare, including Vocational qualifications and Professional Development Awards.
We work with a variety of organisations from education centres to statutory, private and voluntary organisations providing services in social care and childcare. The quality of our assessment processes, and the support we offer to candidates, has been fundamental to our success for over 40 years.
We are currently looking for qualified Peripatetic Assessors (L&D 9DI) and/or Internal Verifiers (L&D 11) to join our Social Care team.
This role would suit a variety of applicants seeking to earn on a self-employed basis at a capacity that suits them. You may already have a part time role and be looking for an additional opportunity to develop your career; you may have family commitments that mean you have limited time available or be approaching retirement but be keen to continue to work flexible hours.
The role provides an opportunity to continue to develop knowledge and understanding around the assessment process as well as the skills required to motivate and support staff in their professional development.
Experience working in adult social care services along with the necessary qualifications to register with the SSSC are essential. We offer competitive rates of pay - £16.50 to £18 per hour for assessment and £19 - £22 per hour for IV.
Are you an experienced housing adviser, supervisor or trainer interested in making a difference?
If you are, would you like to become a SNSIAP peer reviewer?
Scottish Legal Aid Board (SLAB) are recruiting new SNSIAP peer reviewers in housing. We are looking for people who are confident in their subject knowledge of housing advice who can be objective about other people’s work and who appreciate that there are many different ways of delivering quality advice.
You must have good written English and be able to make and justify difficult decisions; be open and responsive to constructive feedback and be able to give the same feedback to others. Attention to detail and good time management skills are also essential.
Do you have a passion for helping people?
Do you have excellent communication and customer service skills?
Do you want to work for one of the best employability providers in Scotland?
Would you like to help someone with barriers to work find their dream job?
Then come and work for Enable Works.
Your role, as Employment Coordinator is to provide support to young people who have barriers to work, to make progress towards and achieve well paid, sustainable employment. You will work in the local community engaging with young people face to face on a one to one and/or group basis to profile their skills and aspirations for work.
Enable Works are the leading specialist provider of employability services for people who have barriers to work. We believe that every person in Scotland has the right to work in a job that is high quality and well paid.
Enable Works supports over 5500 people every year across 28 Local Authorities to learn skills for work.
We partner with thousands of employers to create inclusive cultures and improve the diversity of Scotland's workforce.
We are incredibly proud of our smart, capable, and motivated colleagues across Scotland and following a period of significant growth we are looking to grow our team.
We offer a generous salary, excellent benefits, and opportunities to develop and grow in your role.
We offer flexible working practices that promote a strong work/life balance so that when you are at work you can be the best version of you.
Values are more important to us than qualifications or experience, so if you don’t think you meet every requirement that’s ok, we still want to hear from you.
Please make sure you include a detailed personal statement in the ‘More about you’ section of the application to tell us how you are suited to the post.
For further information please see our full job pack on our website.
About You
We really need you to have these
- The drive, energy and commitment to support young people to gain an aspiration for work as they transition from school
- Ability to build relationships with employers to offer opportunities for our young people
- Ability to manage your own workload and prioritise as needed
- Confident communicaton
- Strong attention to detail
- Professional presentation and personality
- Some knowledge of the local community
- Ability to work with people at any age who have challenging barriers to employment
- IT literacy
- Comfortable working towards targets
- A natural, professional relationship builder
- A full driving licence
Why?
Our vision is that every person in Scotland is able to access the support they need to find a high-quality job that pays them well and your drive and commitment to this job will help them get there. You will recognise each client’s individual skills and aspirations and work with them to find a job that they love.
Our culture is autonomous so that means we trust you to make the right decisions for your clients, therefore you need to manage your work load well and be accountable for your time. Attention to detail is important as it means you can work accurately and follow instructions.
About Us
At Enable we believe in developing all our staff and we provide an extensive learning programme together with in-house career development opportunities.
We also have an excellent range of staff benefits on offer including but not limited to:
- Health cash plans providing a wide range of health benefits to help people cover the cost of their everyday health care.
- Employee Assistance Programme
- Cycle to Work Scheme
- Season Ticket Loans
Starting a career with Enable is the first step towards making a real difference in our award-winning charity’s mission to help create an equal society for every person who has a learning disability.
Enable is an equal opportunities employer and our recruitment, selection and assessment process is based entirely on values, skills and competencies required of the specific roles.