The Manager is responsible for the overall operational and strategic management of Central Borders Citizens Advice Bureau (CBMCAB) within guidelines set by the Board of Trustees and membership of Scottish Association of Citizens Advice Bureaux.

The Manager works closely with the Board to develop and implement strategic and operational plans and manage a staff and volunteer team to effectively implement these plans. He or she will help create a positive and efficient working culture, support and empower the team whilst also building and maintaining strong effective partnerships with stakeholders.

The Manager needs to be comfortable managing finances at a senior management level including assisting the Treasurer on budget preparation, income and expenditure monitoring and forecasting. He or she will be responsible for helping secure sufficient additional funding to support business continuity and project development.

Stakeholder management is key to this position and the Manager will be responsible for working closely with Scottish Borders Council, the Consortium of Scottish Borders Bureaux, colleagues in the other Borders Bureaux and sister agencies to achieve the aims of the Bureau and develop new services and opportunities for collaboration

We are looking for a Head of Scotland (Fundraising) to join our award winning and ambitious type 1 diabetes charity, JDRF, to lead the Scotland Fundraising Team.

JDRF is the world’s leading charitable research funder of type 1 diabetes, improving lives until we find the cure. We fund and drive medical research to cure, treat and prevent type 1 diabetes; we provide information for children, adults and parents living with the condition at all stages, from diagnosis and beyond; and we give a voice to people with type 1 diabetes and work to achieve increased focus on, and funding for, research to find the cure.

This is an exciting opportunity to join an ambitious and successful fundraising team. The Head of Scotland (Fundraising) will be responsible for developing and implementing a comprehensive fundraising strategy in the nation that achieves our ambition to build income by 45% from £350k in the current financial year to £500k plus by financial year 2026.

The postholder will hold a key co-ordinating and development role helping to deliver on organisational mission in Scotland. Working closely with the Deputy Director of Fundraising the postholder will develop JDRF’s strategy for fundraising in Scotland, incorporating UK wide initiatives and bespoke national approaches to suit the local context.

You’ll have previous experience of:

• A leadership role in high value partnerships or community fundraising or relevant equivalent
• Developing and delivering an income generation strategy in one or more organisations

You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1 diabetes.

To view the job description please click here: Head of Scotland (Fundraising) JD

Scotland’s Citizens Advice Network is an essential community service that empowers people through our local bureaux and national services by providing free, confidential, and independent advice. We use people’s real-life experiences to influence policy and drive positive change. We are on the side of people in Scotland who need help, and we change lives for the better.

The Citizens Advice network is made up of 59 local Citizens Advice Bureaux, each its own independent charity, and Citizens Advice Scotland as the national charity and membership body, which includes the GB delivery of Extra Help Unit service, a group of specialist case workers supporting vulnerable energy and post consumers. We provide advice across over 200 locations and deliver 12 national advice projects for UK and Scottish Government including the Money Talks advice service and the Help to Claim Universal Support advice service.

Our vision is for a Fairer Scotland where everyone has the advice and information they need to realise their rights, and that the barriers to accessing those rights are effectively challenged.

This Opportunity

This is a great opportunity for an enthusiastic, forward thinking and experienced senior HR professional to join Citizens Advice Scotland as the Head of HR to cover a period of maternity leave. The role is full time and offered on a fixed term basis.

CAS strives to put our people first in everything we do. We have recently launched our latest CAS Strategy for 2022 to 2025, which sets out our overarching vision, mission and a new set of values. We recognise our people are critical in achieving our vision and mission and so we have also recently launched a brand new People Strategy, which sets out our aspirations to put our people first in everything we do, as well as how we will do this in practice. The successful candidate will play an exciting part in delivering against the People Strategy and ensuring it makes a real difference to our people and their working lives.

Day to day, the post holder will be responsible for the management and strategic direction of the HR function at CAS, leading and managing the HR team and driving delivery against the CAS People Strategy to ensure we are continuously developing and improving.

The HR team at CAS provides advice and support internally to CAS managers and staff, as well as providing an HR advice service to the 59 local Citizens Advice bureaux across Scotland via a helpline and email service.

The successful candidate will report to the People Committee of the Board and be responsible for delivering against the CAS People Strategy. They will also work as an integral member of the CAS senior leadership team and contribute to the achieving CAS’s overall strategic objectives.

You should have substantial and demonstrable generalist HR knowledge and experience at a senior level, covering all major HR functions including recruitment and selection, performance management, learning and development, employee engagement, reward, employment legislation and consulting with trade unions.

You will have excellent working knowledge of UK employment law and experience of managing employee relations issues, and be willing to get involved with advising directly on particularly complex or sensitive cases.

In addition, you will have a strong problem solving ability and pragmatic approach to resolving both operational and strategic issues in normal day to day operations, as well as in relation to change management initiatives. All this will be backed up with excellent influencing and communication skills and the ability to working collaboratively with stakeholders and employees at all levels.

Employee benefits

Citizens Advice Scotland offers excellent terms and conditions. We want our people to have a great work life balance and we have designed our working practices and benefits to support this. Here are some of things ouremployees benefit from: a 35-hour full time working week, 40 days annual leave, genuine flexibility in working hours with a flexi-time system, and blended/hybrid working opportunities for every role.

Citizens Advice Scotland is committed to promoting diversity and inclusion. We offer a range of family friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

CAS provides options for blended working to allow employees to balance their time attending the office with time working from home. The number of days you will be able to work from home each week will be dependent on your job role and can be discussed as part of the recruitment process.

Would you like to be part of a professional Finance Team helping to improve lives?

Can you be a great team member, supportive, creative, and excellent at what you do?

Then why not join our fantastic organisation and be part of a first-class team.

Reporting to the Director of Finance, you will be responsible for:

• Leading the finance team to achieve the monthly financial input schedule.
• Preparation and co-ordination of the annual audit file and financial accounts and liaise with the Auditor as required.
• Preparation and delivery of the annual budget, subsequent revisions and forecasts as required, including those for timescales longer than one year.
• Collaborating in the preparation of papers for Board of Trustees and relevant Committees, ensuring end users are equipped to make informed business decisions.
• Partnering with ET/SMT, providing key financial analysis and advice.
• Supporting the Finance Director to develop and improve the accounting IT systems and policies and procedures to ensure efficiency and effectiveness and compliance with legislation. Ensure Financial policies are produced reviewed and complied with.
• Production of monthly Management Accounts identifying positive or negative trends in income and expenditure to reduce the organisation's financial risk.
• Ensuring The Mungo Foundation’s working capital is maximised and cash in bank well managed.
• Responsible for leading a team of staff with responsibility for line management support and processes.
• Delivery of the all payroll activities ensuring legislative and HMRC compliance.
• Line management of Finance Business Partners, Senior Finance Officer and Payroll Team.

You must have:

• Demonstrable experience in a similar role
• Qualified CA/ACCA/CIMA/CIPFA
• Minimum of 4 years’ post qualification experience
• Third sector / charitable experience or ability to demonstrate translation of knowledge and skills from another sector to the charity/ not for profit environment.
• Demonstrable experience of people management and staff development
• Proficient with Microsoft Word, Excel, Outlook and preferably Sage.
• Excellent communication skills, both written and verbally

If you are looking for a new challenge, this may be the position for you.

We value our staff very highly. Alongside competitive terms and conditions we also offer membership of an employee benefits scheme, credit union and workplace pension plus numerous training and development opportunities.

Home-Start Clackmannanshire is recruiting a new Chief Executive Officer to head up their volunteer-led family support service across Clackmannanshire and help create the best start in life for local young children. This is a fantastic opportunity to lead a local charity employing a team of 12 staff, assisted by up to 50 volunteers. Reporting to the Board of Trustees, the Chief Executive Officer is a key leadership role ensuring the sustainability of our much-needed support service for young children and their families in Clackmannanshire.

Home-Start Clackmannanshire enjoys the benefits of being part of a nationwide network under the umbrella of Home-Start UK but operates as an independent company with annual expenditure of £300,000+. Working with the Board of Trustees, the Chief Executive Officer provides leadership and operational guidance to our team. Our current strategy, which takes us through to 2026, focusses on core support services, developing our group work, building on the success of our charity shop and reinforcing our strong foundations. This is a hands-on role which will suit someone who enjoys a varied, busy workload and can manage competing priorities.

Giving children the best possible start in life is at the heart of the Home-Start model. We are looking for someone who understands the importance of a child’s early years and who is passionate about ensuring families get the support they need. Our ideal candidate will have a strong leadership capability, be resilient and a natural decision maker, be people focussed with a positive outlook and have the ability to motivate our hardworking team. An understanding of charity fundraising, developing relationships with funders and impact reporting are also important, as is the ability to build connections and good networks across the Wee County's thriving industries and business sector. Strong governance and a commitment to high standards in compliance is required as the nature of our work is heavily regulated. Previous experience of working in a management role within a charity organisation is preferred, although not essential.

If you want to make a difference to local children’s lives, then this opportunity could be for you. The Chief Executive Officer position is offered on a permanent, full-time 35 hour per week basis in our office in Alloa.

Salary to be offered: circa £40,000

Benefits: 32 days annual leave per annum (includes public holidays), rising to 37 after year one.

Pension provision is provided via NEST.

The post is subject to a PVG check at enhanced level.

Home Start Clackmannanshire positively welcomes and seeks to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment. We encourage applications from all candidates regardless of age, race, gender, gender identity, religion, sexual orientation, disability, or nationality.

Hanover has been successfully housing and supporting people in Scotland for more than 40 years. We are proud to provide and manage a wide range of housing throughout Scotland that enhances our customers’ quality of life.

We are excited to be further developing our customer, care and support services by investing in modern technology.

Our customers will be able to access our key services 24-hours a day, 7-days a week, making it easier to book appointments, track services and provide feedback. As a result, our teams will have access to smart, integrated, and predictive digital tools and shall receive support from our newly created Digital Team.

We are delighted to be hiring for a Head of Digital role who can lead, inspire and develop our new team. So, as a potential candidate, ask yourself if the below sounds like you.

• Are you able to take a leading role by helping us to define and deliver our new digital strategy?
• Can you demonstrate competency as a senior leader, working successfully with executive stakeholders to drive forward business objectives?
• Do you thrive in a working environment where you can build human connections and enjoy being visible for your customers?

If so, then read on!

We couldn’t think of a more exciting time to join Hanover Scotland. With the recent launch of our 5-year Business Strategy and introduction of new skills into our ICT Team, we are looking for a new Head of Digital who can lead our digital team to support Hanover Scotland’s vision, values, and social purpose. Please refer to the enclosed team structure which details the expected people management responsibilities.

You will be an active and collaborative member of our senior team, adopting an energetic, inclusive and collaborative approach. This is vital to help us continue to deliver great outcomes and have happy customers, a common goal that we all have at Hanover.

What does success look like in this role?

• Someone who can instil confidence in our Executive Team and Board by providing strategic assurance that our digital strategy is fit for purpose and will enable the delivery of strategic business objectives.
• Development and application of a management framework that defines and delivers a portfolio of programmes, projects and/or ongoing services. This will involve identifying, planning and co-ordinating a portfolio of related projects.
• Delivering high quality and comprehensive digital services, covering infrastructure, security, data protection, telephony and software support.
• Ensuring our digital services are robust, reliable and safe, providing our people with the capabilities and tools to deliver value-added services for our customers.
• A leader who can inspire and enthuse our people by understanding how digital technology can enable our teams to do their best work.
• Engaging with multi-stakeholder groups and providing advice on digital competency, understanding the value of analytics in anticipating and identifying future needs.

We are looking for someone with the following skills and experience:

• Experience in working at a senior organisational level and/or operating at a Head of Service level in a relevant organisation (social housing experience advantageous but not essential).
• A strategic, agile and analytical thinker who can develop and influence new ideas, methodologies and approaches.
• Experience in leading and managing change.
• Professional qualifications such as ITIL Foundation and PRINCE2 / Managing Successful Programmes.
• Experience of one or more of following systems: Capita Open Housing and Accounts, CRM systems, Microsoft technologies. Mitel telephone system.

Change-makers sought!

Do you want to help Scotland to keep The Promise? Are you passionate about improving the experiences and life opportunities of Scotland’s children who need support, care and protection?

This is an exciting opportunity to work with CELCIS, the Centre for Excellence for Care and Protection, based at the University of Strathclyde.

We’re looking for an experienced, innovative, and values-driven policy lead. The post holder will work in partnership with children, young people and adults with lived experience, the Scottish Government, local authorities, health boards, education, the third sector, and other key stakeholders to improve policy development and implementation, services, experiences and outcomes for children in need of care and protection and their families and carers.

The role has a particular focus on understanding and translating evidence, including lived experience, to inform the strengthening of legal frameworks and policies that guide public bodies and public service responsibilities to babies, infants, children and young people who are affected by poverty, family stresses and strains, and who live with kinship, foster, or residential carers.

This will include attention to the Scottish Government’s Single Implementation Plan which has a focus on incorporation of the United Nations Convention on the Rights of the Child; the findings and recommendations of The Promise of the Independent Care Review in Scotland; the development of early family support; and implementation of the new National Child Protection Guidance.

This role is ideal for candidates with a keen interest in how Scotland’s law and policy interacts with developments in the UK, Europe and international bodies, such as the United Nations. It requires a strategic, analytical and a compassionate individual, who has the strong interpersonal and writing skills required to lead, support and encourage collaboration on activities that will achieve positive change with and for children, families, carers and workforces.

The role requires the ability to travel throughout Scotland and the post holder may work flexibly with the requirement to travel to CELCIS’s office in Glasgow for regular meetings.

We welcome and support applications from a range of backgrounds including lived experience.

The post is funded for 12 months, with a further year of funding indicated by the Scottish Government at this stage.

As a leading improvement and innovation centre in Scotland, at CELCIS we work to improve the lives of children and young people in need of care and protection, and their families and carers. We do this by supporting people and organisations responsible for their care to make changes in services and in the practices and skills they use, all based on the needs and experiences of children and young people.

Change-makers sought!

This is an exciting opportunity to work as part of the CELCIS Protecting Children programme supporting the improvement of child protection within the context of GIRFEC in Scotland.

We drive forward improvements by working in partnership to support systemic and strategic changes in processes, procedures, policy, planning and practice, carrying out a number of crucial functions in order to support Child Protection Committees (CPCs) to identify and manage the risk to children and young people, and to monitor and improve performance.

You will work alongside key stakeholders to support the delivery of the national Child Protection Improvement Programme (CPIP) and support the work of Child Protection Committees Scotland (CPCS) in delivering the revised National Guidance for Child Protection in Scotland (2021). This role provides professional support to CPCS and its sub-groups with a view to making a positive difference in the lives of children and young people.

CPCS brings together multi-agency knowledge and expertise to the development, promotion and continuous improvement of public policy and best practices for the protection of children and young people across Scotland. It plays a leading role in the development and promotion of child protection policy and agrees on common standards and efficient and effective procedures. CPCS informs national child protection policy and practice, working alongside the Scottish Government to contribute to improved outcomes.

The successful candidate must have significant experience in Child Protection practice and strong knowledge of the sector and workforces responsible for supporting ‘looked after’ children in Scotland, and bring to this role a range of skills including negotiation, relationship building and communication skills.

Working knowledge of the role and function of a Child Protection Committee and the National Guidance for Child Protection in Scotland (2021) is essential.

We welcome and support applications from a range of backgrounds including lived experience.

The post is funded for 12 months, with a further year of funding indicated by the Scottish Government at this stage.

As a leading improvement and innovation centre in Scotland, at CELCIS we work to improve the lives of children and young people in need of care and protection, and their families and carers. We do this by supporting people and organisations responsible for their care to make changes in services and in the practices and skills they use, all based on the needs and experiences of children and young people.

Please note, Colleges Scotland operates a Hybrid Working Policy and whilst this post is based in Stirling, the successful candidate would not necessarily need to be in the office on a full-time basis.

College Employers Scotland is the body through which the Scottish Government’s Policy of National Bargaining is delivered and implemented by the collective employers in the college sector, in partnership with trade unions.

To enable us to effectively support our members to achieve their collective ambitions and ensure they have the workforce and resources to deliver excellence for students, we have decided to bring in additional resources to directly support and progress the National Bargaining agenda. We are therefore looking to recruit a second National Bargaining Lead with individual responsibility for support staff (GMB, UNISON and Unite) negotiations.

Reporting to the Director of College Employers Scotland, you will build and maintain effective relationships with the relevant trade unions allowing you to develop and secure agreement at both a strategic and operational level to support the programme of National Bargaining and establish, agree and implement national conditions of service for Scotland’s colleges. You will also ensure effective interaction, and establishment and maintenance of productive relationships, with relevant senior sector, Scottish Government and Scottish Funding Council stakeholders to ensure the delivery of a sustainable and ‘fit for the future’ college workforce.

The successful candidate will be an experienced HR professional and a solution-focused negotiator with the ability to demonstrate a track record of success in trade union negotiations and dispute resolution, coupled with relevant experience of, and a passion for, the consultation processes. With the ability to operate effectively and rationally in a highly politicised environment, you will be an accomplished communicator who possesses significant personal drive and resilience and is able to respond creatively to new developments, adjusting priorities accordingly.

This is a unique and exciting opportunity that will directly support a sector involved in increasing inclusive and sustainable economic growth in Scotland.

If you would like to find out more about the role, please use this link.

For an informal discussion about this role please contact Vicky Wilson (vwilson@protcol.co.uk).

An exciting opportunity to be part of a growing and evolving award-winning Charity which pushes boundaries and works to change the landscape for children & families in Drumchapel and beyond. Reporting directly to the Chief Executive Officer, you will lead, manage and co-ordinate all operational aspects of the Charity.

3D Drumchapel is a Charity which has been working with children and families in Drumchapel and surrounding areas for 25 years. We journey with children, families and communities to build strong foundations for families to thrive. We aim to strengthen family relationships, support parents to be the best parents they can be, improve family health & wellbeing, support children's development and build capacity in communities for family support delivery. Our services include a perinatal programme, parent & child sessions, parenting programmes, learning & development sessions, outdoor play, peer support groups, 1-1 support, family support in schools and practical support including Bairn Necessities which redistributes clothing and equipment for 0-5 years. We also lead the Drumchapel Children & Families Network which brings together children & families, third sector, social work, health, education, police and housing to work together to improve outcomes for children and families in Drumchapel.

The role

Our Head of Operations post is a new role with the responsibility to lead, manage and co-ordinate all operational aspects of the Charity including people, service delivery, funding, finance, partnerships, impact, communication, policies & procedures and systems & processes.

What we are looking for

We are looking for someone with a passion to create change for children and families and who follow our values of INTEGRITY, LOVE, EXCELLENCE & COLLABORATION with the following skills and experience –

Skills -

• Demonstrable leadership and organisational skills with ability to manage and shape development
• Proven people management skills including developing and inspiring individuals to excel and reach their potential
• Strong financial skills with ability to effectively manage budgets
• Confident communication and interpersonal skills, verbal and written
• Ability to assess service delivery impact and implement improvements
• Ability to work creatively, innovatively and flexibly
• Analytical mindset with experience developing robust systems, clear procedures and effective controls
• Ability to manage competing priorities and work and delegate in a busy and dynamic environment
• Ability to lead and manage change

Experience –

• Demonstrable experience in successfully leading and managing teams
• Significant record of good working practice with families in a relevant setting
• Experience of managing various processes and systems and using management information effectively
• Experience of managing complex budgets
• Experience and success securing external funding
• Good record of facilitating effective partnership working
• Track record of evaluating and assessing impact and implementing improvement actions

This is an exciting opportunity to be part of a skilled, supportive and inspiring team working with children and families to make a real difference and change outcomes in Drumchapel and beyond. You will be joining our team at a pivotal time, and will have the unique opportunity to manage and develop service delivery as we grow, seek to break new ground and take 3D Drumchapel to the next level.

What we offer

• Competitive salary with incremental rises
• 6% employer pension
• 35 days annual leave which grows with length of service (includes 10 days public holidays)
• Flexible working in line with the needs of the Charity
• Opportunities for growth & development including comprehensive induction & training programme, coaching & mentoring, support & supervision, appraisals and team development
• Nurturing environment