The Manager is responsible for the overall operational and strategic management of Central Borders Citizens Advice Bureau (CBMCAB) within guidelines set by the Board of Trustees and membership of Scottish Association of Citizens Advice Bureaux.

The Manager works closely with the Board to develop and implement strategic and operational plans and manage a staff and volunteer team to effectively implement these plans. He or she will help create a positive and efficient working culture, support and empower the team whilst also building and maintaining strong effective partnerships with stakeholders.

The Manager needs to be comfortable managing finances at a senior management level including assisting the Treasurer on budget preparation, income and expenditure monitoring and forecasting. He or she will be responsible for helping secure sufficient additional funding to support business continuity and project development.

Stakeholder management is key to this position and the Manager will be responsible for working closely with Scottish Borders Council, the Consortium of Scottish Borders Bureaux, colleagues in the other Borders Bureaux and sister agencies to achieve the aims of the Bureau and develop new services and opportunities for collaboration

Scotland’s Citizens Advice Network is an essential community service that empowers people through our local bureaux and national services by providing free, confidential, and independent advice. We use people’s real-life experiences to influence policy and drive positive change. We are on the side of people in Scotland who need help, and we change lives for the better.

The Citizens Advice network is made up of 59 local Citizens Advice Bureaux, each its own independent charity, and Citizens Advice Scotland as the national charity and membership body, which includes the GB delivery of Extra Help Unit service, a group of specialist case workers supporting vulnerable energy and post consumers. We provide advice across over 200 locations and deliver 12 national advice projects for UK and Scottish Government including the Money Talks advice service and the Help to Claim Universal Support advice service.

Our vision is for a Fairer Scotland where everyone has the advice and information they need to realise their rights, and that the barriers to accessing those rights are effectively challenged.

This Opportunity

This is a great opportunity for an enthusiastic, forward thinking and experienced senior HR professional to join Citizens Advice Scotland as the Head of HR to cover a period of maternity leave. The role is full time and offered on a fixed term basis.

CAS strives to put our people first in everything we do. We have recently launched our latest CAS Strategy for 2022 to 2025, which sets out our overarching vision, mission and a new set of values. We recognise our people are critical in achieving our vision and mission and so we have also recently launched a brand new People Strategy, which sets out our aspirations to put our people first in everything we do, as well as how we will do this in practice. The successful candidate will play an exciting part in delivering against the People Strategy and ensuring it makes a real difference to our people and their working lives.

Day to day, the post holder will be responsible for the management and strategic direction of the HR function at CAS, leading and managing the HR team and driving delivery against the CAS People Strategy to ensure we are continuously developing and improving.

The HR team at CAS provides advice and support internally to CAS managers and staff, as well as providing an HR advice service to the 59 local Citizens Advice bureaux across Scotland via a helpline and email service.

The successful candidate will report to the People Committee of the Board and be responsible for delivering against the CAS People Strategy. They will also work as an integral member of the CAS senior leadership team and contribute to the achieving CAS’s overall strategic objectives.

You should have substantial and demonstrable generalist HR knowledge and experience at a senior level, covering all major HR functions including recruitment and selection, performance management, learning and development, employee engagement, reward, employment legislation and consulting with trade unions.

You will have excellent working knowledge of UK employment law and experience of managing employee relations issues, and be willing to get involved with advising directly on particularly complex or sensitive cases.

In addition, you will have a strong problem solving ability and pragmatic approach to resolving both operational and strategic issues in normal day to day operations, as well as in relation to change management initiatives. All this will be backed up with excellent influencing and communication skills and the ability to working collaboratively with stakeholders and employees at all levels.

Employee benefits

Citizens Advice Scotland offers excellent terms and conditions. We want our people to have a great work life balance and we have designed our working practices and benefits to support this. Here are some of things ouremployees benefit from: a 35-hour full time working week, 40 days annual leave, genuine flexibility in working hours with a flexi-time system, and blended/hybrid working opportunities for every role.

Citizens Advice Scotland is committed to promoting diversity and inclusion. We offer a range of family friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

CAS provides options for blended working to allow employees to balance their time attending the office with time working from home. The number of days you will be able to work from home each week will be dependent on your job role and can be discussed as part of the recruitment process.

Change-makers sought!

Do you want to help Scotland to keep The Promise? Are you passionate about improving the experiences and life opportunities of Scotland’s children who need support, care and protection?

This is an exciting opportunity to work with CELCIS, the Centre for Excellence for Care and Protection, based at the University of Strathclyde.

We’re looking for an experienced, innovative, and values-driven policy lead. The post holder will work in partnership with children, young people and adults with lived experience, the Scottish Government, local authorities, health boards, education, the third sector, and other key stakeholders to improve policy development and implementation, services, experiences and outcomes for children in need of care and protection and their families and carers.

The role has a particular focus on understanding and translating evidence, including lived experience, to inform the strengthening of legal frameworks and policies that guide public bodies and public service responsibilities to babies, infants, children and young people who are affected by poverty, family stresses and strains, and who live with kinship, foster, or residential carers.

This will include attention to the Scottish Government’s Single Implementation Plan which has a focus on incorporation of the United Nations Convention on the Rights of the Child; the findings and recommendations of The Promise of the Independent Care Review in Scotland; the development of early family support; and implementation of the new National Child Protection Guidance.

This role is ideal for candidates with a keen interest in how Scotland’s law and policy interacts with developments in the UK, Europe and international bodies, such as the United Nations. It requires a strategic, analytical and a compassionate individual, who has the strong interpersonal and writing skills required to lead, support and encourage collaboration on activities that will achieve positive change with and for children, families, carers and workforces.

The role requires the ability to travel throughout Scotland and the post holder may work flexibly with the requirement to travel to CELCIS’s office in Glasgow for regular meetings.

We welcome and support applications from a range of backgrounds including lived experience.

The post is funded for 12 months, with a further year of funding indicated by the Scottish Government at this stage.

As a leading improvement and innovation centre in Scotland, at CELCIS we work to improve the lives of children and young people in need of care and protection, and their families and carers. We do this by supporting people and organisations responsible for their care to make changes in services and in the practices and skills they use, all based on the needs and experiences of children and young people.

Change-makers sought!

This is an exciting opportunity to work as part of the CELCIS Protecting Children programme supporting the improvement of child protection within the context of GIRFEC in Scotland.

We drive forward improvements by working in partnership to support systemic and strategic changes in processes, procedures, policy, planning and practice, carrying out a number of crucial functions in order to support Child Protection Committees (CPCs) to identify and manage the risk to children and young people, and to monitor and improve performance.

You will work alongside key stakeholders to support the delivery of the national Child Protection Improvement Programme (CPIP) and support the work of Child Protection Committees Scotland (CPCS) in delivering the revised National Guidance for Child Protection in Scotland (2021). This role provides professional support to CPCS and its sub-groups with a view to making a positive difference in the lives of children and young people.

CPCS brings together multi-agency knowledge and expertise to the development, promotion and continuous improvement of public policy and best practices for the protection of children and young people across Scotland. It plays a leading role in the development and promotion of child protection policy and agrees on common standards and efficient and effective procedures. CPCS informs national child protection policy and practice, working alongside the Scottish Government to contribute to improved outcomes.

The successful candidate must have significant experience in Child Protection practice and strong knowledge of the sector and workforces responsible for supporting ‘looked after’ children in Scotland, and bring to this role a range of skills including negotiation, relationship building and communication skills.

Working knowledge of the role and function of a Child Protection Committee and the National Guidance for Child Protection in Scotland (2021) is essential.

We welcome and support applications from a range of backgrounds including lived experience.

The post is funded for 12 months, with a further year of funding indicated by the Scottish Government at this stage.

As a leading improvement and innovation centre in Scotland, at CELCIS we work to improve the lives of children and young people in need of care and protection, and their families and carers. We do this by supporting people and organisations responsible for their care to make changes in services and in the practices and skills they use, all based on the needs and experiences of children and young people.

Please note, Colleges Scotland operates a Hybrid Working Policy and whilst this post is based in Stirling, the successful candidate would not necessarily need to be in the office on a full-time basis.

College Employers Scotland is the body through which the Scottish Government’s Policy of National Bargaining is delivered and implemented by the collective employers in the college sector, in partnership with trade unions.

To enable us to effectively support our members to achieve their collective ambitions and ensure they have the workforce and resources to deliver excellence for students, we have decided to bring in additional resources to directly support and progress the National Bargaining agenda. We are therefore looking to recruit a second National Bargaining Lead with individual responsibility for support staff (GMB, UNISON and Unite) negotiations.

Reporting to the Director of College Employers Scotland, you will build and maintain effective relationships with the relevant trade unions allowing you to develop and secure agreement at both a strategic and operational level to support the programme of National Bargaining and establish, agree and implement national conditions of service for Scotland’s colleges. You will also ensure effective interaction, and establishment and maintenance of productive relationships, with relevant senior sector, Scottish Government and Scottish Funding Council stakeholders to ensure the delivery of a sustainable and ‘fit for the future’ college workforce.

The successful candidate will be an experienced HR professional and a solution-focused negotiator with the ability to demonstrate a track record of success in trade union negotiations and dispute resolution, coupled with relevant experience of, and a passion for, the consultation processes. With the ability to operate effectively and rationally in a highly politicised environment, you will be an accomplished communicator who possesses significant personal drive and resilience and is able to respond creatively to new developments, adjusting priorities accordingly.

This is a unique and exciting opportunity that will directly support a sector involved in increasing inclusive and sustainable economic growth in Scotland.

If you would like to find out more about the role, please use this link.

For an informal discussion about this role please contact Vicky Wilson (vwilson@protcol.co.uk).

Everyday people with chest, heart and stroke conditions are leaving hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland. You will be part of Scotland’s leading charity providing support to people with chest, heart and stroke conditions to live life to the full again.

We provide a positive flexible working environment where you will be given the opportunity for personal development and to make a significant difference through our Advice Line. This facility provides a nationwide service offering information, advice and support to people affected by our conditions via a free phone telephone help line.

The Advice Line Clinical Lead will manage a team of health care professionals and be responsible for developing and expanding the Hospital to Home Service which provides a 1:1 telephone support service for up to 12 weeks to support people to adjust to living with a recently diagnosed chest, heart, stroke or long covid condition or who has spent some time in hospital with an exacerbation of their condition.

You will have a current 1st level nursing or Allied Health Professional registration, and ideally have experience working with people affected by chest, heart and / or stroke conditions. We are seeking strong leadership experience with excellent communication and organisational skills. You will be confident in IT and able to work to a high professional standard using your own initiative.

CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”.

In line with our commitment to safeguarding, this role is subject to a PVG check. CHSS is committed to equality of opportunity and to providing a service which is free from unfair and unlawful discrimination. We therefore aim to ensure that no applicant, volunteer or member of staff is unfairly treated on the grounds of offending background.

There is an occupational requirement for the postholder to have an active Christian faith (under the Equality Act 2010).

Founded as a Christian Charity in 1983, HealthLink360 [SC000948] is Scotland's leading provider of support to missionaries, aid agency workers, medical relief teams and volunteers who undertake overseas work in challenging and often hostile environments. Additionally, we provide support here in Scotland to school groups preparing to travel, to the local community with counselling and working with Church organisations, assessing their candidates for Christian ministry.

Embracing our ethos of 'whole person care for global workers' HealthLink360 provides a unique service offering a comprehensive range of medical, psychological and travel health services both in person, at our travel clinic just outside Edinburgh, both on site and online.

HealthLink360 was born out of the personal experiences of its founders, the experience of those who travel internationally to work, often in intense and high-risk environments, only to return home physically or mentally fragile. We provide an expert level of care to our clients before they go, during their assignment and when they return.

We employ an experienced team of workers (a mix of contracted and sessional): doctors, travel nurses, clinical psychologists, counsellors and operational staff. We are regulated by Healthcare Improvement Scotland.

The Role

The role is 1-2 sessions per week (4-8 hours). It will be a hybrid model of working, mostly remote but in-person as certain tasks demand. Medical examinations will be performed at our Carberry clinic.

The role is split into two parts:

4 hours. The successful candidate will be responsible for leading six doctors on the team and offering medical advice to the managing director. Flexibility will be required to respond to emails or phone calls from colleagues during working hours on Tuesday to Friday. The medical lead will need to work in person at Carberry on occasions to attend meetings or to work face-to-face with the managing director.

4 hours maximum. In addition, the medical lead will perform occasional medical examinations on clients at our premises at Carberry. This will be in response to patient demand and will be remunerated at the same hourly pay rate.

A full job description and person specification can be foundHERE.