About the job

Argyll and Bute Citizens Advice Bureau, is an independent and innovative advice organisation providing holistic advice and support to local people since 2002. The Bureau offers a free, confidential and impartial service and like all other CABx in Scotland our twin aims are:

• Ensuring individuals do not suffer through ignorance of their rights and responsibilities or of services available, or through an inability to express their needs.
• To exercise a responsible influence on the development of social policies and services both locally and nationally.

We are seeking a dynamic and highly motivated individual with good communication skills to help lead the team at Argyll and Bute Citizens Advice Bureau and to work closely with the Chief Officer on the sustainable development of the Bureau.

An enthusiastic, socially aware person is a prerequisite for this demanding position as well as having a commitment to develop and expand the advice service throughout Argyll and Bute.

Good organisational skills are essential and experience in advice work would be advantageous, as would knowledge of IT systems and their applications. Candidates must be able to demonstrate substantial experience in people management, financial control and strategy development, ideally, but not essentially in the third sector.

The successful candidate must be able to work independently with good organisational skills and be responsible for the operational and administrative aspect of the Bureau. The successful candidate will be required to travel efficiently and effectively to meet operational needs.

Employee benefits

Argyll and Bute Citizens Advice Bureau offers excellent terms and conditions, including a total of 25 days (pro rata) annual leave (currently under review) plus 10 public holidays and a pension scheme with a 6% employer contribution. Argyll and Bute Citizens Advice Bureau is an inclusive employer and operates a 4 day week, supporting employees work life balance.

About the job

Argyll and Bute Citizens Advice Bureau, is an independent and innovative advice organisation providing holistic advice and support to people across Argyll and Bute.

Argyll and Bute Citizens Advice Bureau in collaboration with Inspiralba is looking for a client-focused individual with looking to build their experience of providing triage and admin support, in our busy Lochgilphead office to our clients across Argyll and Bute. This includes responding to clients contacting us by a variety of methods and assisting them to receive quality advice from our fully trained advisers.

As this is a development role, the successful candidate will be provided with all aspects of training required to carry out the role of triage assistant. However, they must be able to handle more than one task simultaneously and ideally have a track record of working with people who may be vulnerable and anxious. An empathetic and professional telephone manner is essential.

Team working is essential and the post-holder must be able to assist colleagues with possibly competing demands. Applicants should also demonstrate strong oral and written communication skills, be well organised and be proficient in using a range of IT tools to carry out their work, including case recording systems, Microsoft Office including Word, Outlook and Excel.

Committed, results-driven and supportive to the needs of others, the successful applicant will be able to work both on their own initiative as well as part of a team and must be willing to follow and develop agreed procedures.

Employee benefits

Argyll and Bute Citizens Advice Bureau offers excellent terms and conditions, including a total of 25 days (pro rata) annual leave plus 10 public holidays and a pension scheme with a 6% employer contribution. Argyll and Bute Citizens Advice Bureau is an inclusive employer that supports a work-life balance and offers a 4 day week (pro rata).

The Gardener’s role is to manage and maintain the gardens and woodland at Camas and Iona.

Key Responsibilities

• Managing and maintaining the Camas organic garden and woodlands.
• Managing the small Iona Abbey garden through regular visits and work
• Facilitating the use of the garden as a space for engagement
• Supporting staff and visitors to feel confident in being part of the daily upkeep of the garden, knowing when to pick and use produce and teaching basic gardening skills

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion, or belief.

We welcome applications from all sections of the community.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

• Competitive Salary and Pension Options
• Full time & Part time hours available
• Double pay for festive bank holidays
• Long service awards
• Fully funded SVQ3
• Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
• Inhouse training programmes
• Significant Gym discounts
• Continuing Professional Development (CPD)
• 24/7 access to employee assistance programme, including counselling.
• A wide range of family friendly policies
• Life Assurance cover of 3 times your salary
• Credit Union
• £200 refer a friend scheme

And many more!

About the Role:

We’re seeking a friendly, organised, and professional Administrator to join our team. You will play a crucial role in supporting the Service Manager in completing salaries, stats, quarterly reports, and any other admin duties.

About You

Drawing on your past experience of providing a high standard of customer service in a similar role, you will be well versed in Microsoft Office packages and have the ability to adapt to shifting priorities. Your organisational skills, initiative and attention to detail will drive you to provide the best possible service. Moreover, you should possess the following qualifications and attributes:

• Although not essential, ideally, you’ll have a minimum of an SVQ 2 in Business Administration or equivalent.
• Ability to use own initiative and to work flexibly as part of a team.
• Excellent verbal and written communication skills.
• Use of Microsoft Office packages including Word, Outlook, Excel and Publisher.
• Excellent organisation and prioritisation skills with the ability to successfully manage a busy and diverse workload.
• Friendly, approachable, and willing to help attitude.

We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Senior Managers you will be able to develop in your career.

Could you be Key?

Being a support worker is a role where you can make every day matter. It's a job with challenges that make your heart beat faster, where you can give something of yourself and empower amazing people on their journey through life.

At key we support disabled people of all ages to make every day matter.

We are passionate about being the very best employer we can be, ensuring our staff feel well supported and valued in their roles. As well as being part of a supportive, local team you will be eligible for:

• Main Grade Hourly Rate £12.50 (Induction and Relief Register Hourly Rate £12)
• Sleepover hourly rate of £12.00.
• Competitive annual leave and company sick pay.
• Annual SSSC fees paid for all contracted support workers
• Enhanced pay for work on targeted Public Holidays.
• Paid Membership of Disclosure Scotland’s PVG Scheme.
• Full, in-depth training for your role.
• Fully funded SVQ qualification with support provided to achieve this.
• Employee Assistance Programme offering free confidential counselling, advice and support on a wide range of issues.
• A Workplace Pension.
• Free access to occupational health support.
• Credit Union Membership.
• Cycle to Work Scheme.
• Costco Membership.
• Blue Light Card/Blue Light Ticket registration which offer a range of discounts and savings.
• Concerts for Carers registration.

Join us and make every day matter! Support Workers and Relief Support Workers.

No experience necessary! Training and support will be given to help you achieve your full potential.

If you would like to get involved in support work but cannot commit to a contract due to other commitments, we also have opportunities for you to complement our existing workers by joining our relief register of bank support workers. This will mean you can work in a way that best suits you and fits with your life.