Victim Support Scotland – Empowering People Affected by Crime
We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.
Who We Are?
Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.
• Our Vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland.
• Our Mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences.
All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.
What is the role
This is an exciting opportunity to join our team as peripatetic Support Co-ordinator, working 17.5 hours per week. Reporting directly to a Locality Manager, you will be responsible for ensuring, within your Service(s), that VSS’s local service development and delivery plan is being implemented within your geographical area(s). Service delivery is provided by a team of skilled and knowledgeable volunteers, you will be responsible for planning their deployment to ensure that the service delivered meets the desired outcomes of victims and witnesses of crime, our service users. Responsible for all aspects of a volunteer engagement with VSS at your services, including recruitment, induction, learning and development, ongoing performance management and support. Contributing to business planning and co-ordination ensuring that continuous learning takes place to monitor that the outcomes of service users are being met.
If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.
Primary location: Oban, Argyll however to be flexible to travel throughout the locality is required.
What you’ll need to be successful
We are looking for someone who is experienced in a similar role and have evidence of continuing professional development, effective leadership style, able to build confidence, motivate and improve performance. Analytical skills, must be able to understand, collect, analyse, report and present data. The ability to challenge stereotyping, prejudice, discrimination, and bias. Good working knowledge of the voluntary/charity sector is required, as is a willingness to be flexible in working hours and able to travel as required.
Please note - This post will be subject to a satisfactory PVG check, references, and proof that you have the right to work in the UK.
What we offer?
When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer an enhanced annual leave package of 39 days (Pro-rata), but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition, we offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting employee development is important to us and we offer comprehensive learning and development opportunities.
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Argyll & Bute Citizens Advice Bureau (ABCAB) is excited to invite applications from the diverse communities across the region for two new Trustees on our Board of Directors to support the strategic direction and development of the Bureau.
The Bureau is an independent charity that provides free, impartial, and confidential information and advice services across the 2,676 square miles and 26 islands of Argyll & Bute. We offer support on issues ranging from Debt, Benefits, and Welfare rights to Energy, Patient rights, and also Armed Service Advice provision.
The Board are seeking applications from individuals representing the diversity of the Argyll area and are particularly interested in those with skills and experience with working in the Third Sector; working locally and dealing with local issues as well as those with qualified skills in areas such as IT, Business Management and Development, Charity Law, Project Management, Fundraising, Human Resources, Public Relations, Marketing and Strategic Development.
We encourage applications from groups that are under-represented on charity boards, and would welcome approaches from people who have lived experience of issues facing our clients. We particularly would like to hear from people from Black, Asian, or other minority ethnic communities, as well as young and disabled people. You do not need to have board experience to apply, we will support you with tailored training based on your level of experience.
The ideal candidates will be committed to service excellence, raising standards and continuous improvement. They must also embrace bureau values and show a commitment to wider role activity to improve the quality of life of local people in the community.
The Board currently meets bi-monthly and members will also be expected to participate in projects and attend training when required.
The Board of Directors are responsible for:
- Ensuring that good quality advice is given to the public, including ensuring that Citizens Advice Scotland’s membership standards are met
- Deciding what the bureau should aim for, including input into business planning and budgeting
- Controlling the finances of the bureau
- Overseeing the recruitment and selection, management support and training of all paid staff
- Appraising and supporting the Bureau Manager
- Promoting the image of the bureau
- Ensuring that the bureau fully meets its legal obligations under charity, employment and (if relevant) Company Law
- Dealing with complaints about the service
Candidates should be 18 or over and either live or work in our operating area (Argyll & Bute)
What are the benefits to you?
- The role is unpaid, however incurred expenses are reimbursed (e.g. travel, childcare)
- Induction and training tailored to you needs
- Opportunities to make strategic decisions and develop new skills
- Opportunities to network with senior professionals
- Influence to shape innovative projects and highlight public policy issues
- Contribute to supporting the people & communities of Argyll & Bute with a range of pressing advice issues
Could you be Key?
Being a support worker is a role where you can make every day matter. It's a job with challenges that make your heart beat faster, where you can give something of yourself and empower amazing people on their journey through life.
At key we support disabled people of all ages to make every day matter.
We are passionate about being the very best employer we can be, ensuring our staff feel well supported and valued in their roles. As well as being part of a supportive, local team you will be eligible for:
• Hourly rate of £11.00* (Induction rate £10.90) - *pay award pending.
• Sleepover hourly rate of £10.90.
• Competitive annual leave and company sick pay.
• Enhanced pay for work on targeted Public Holidays.
• Paid Membership of Disclosure Scotland’s PVG Scheme.
• Full, in-depth training for your role.
• Fully funded SVQ qualification with support provided to achieve this.
• Employee Assistance Programme offering free confidential counselling, advice and support on a wide range of issues.
• A Workplace Pension.
• Free access to occupational health support.
• Credit Union Membership.
• Cycle to Work Scheme.
• Costco Membership.
• Blue Light Card/Blue Light Ticket registration which offer a range of discounts and savings.
• Concerts for Carers registration.
Join us and make every day matter! Support Workers and Relief Support Workers.
No experience necessary! Training and support will be given to help you achieve your full potential.
If you would like to get involved in support work but cannot commit to a contract due to other commitments, we also have opportunities for you to complement our existing workers by joining our relief register of bank support workers. This will mean you can work in a way that best suits you and fits with your life.