In preparation for the retirement of our CEO, we are looking for an experienced Care Manager, who shares our values and who can provide excellent leadership and support to our committed team to ensure the ongoing delivery and development of excellent services.
You will have drive, energy, enthusiasm and a clarity of vision to play a key role in the delivery of our service.
Supporting our Team Leaders, you will have lead responsibility for service delivery to meet and exceed National Care Standards.
This post is suitable for someone wishing to be creative and entrepreneurial and able to take on strategic leadership.
You will be expected to either hold the qualifications required for registration with the Scottish Social Services Council.
Membership of the PVG scheme is also a requirement of the job.
Argyll and Bute Citizens Advice Bureau, is an independent and innovative advice organisation providing holistic advice and support to local people.
The Citizens Advice network in Scotland is set to deliver a comprehensive, enhanced support service called Help to Claim. Since April 2019 Argyll and Bute Citizens Advice Bureau, has provided the advice and support people need to submit their claim for Universal Credit and support them through to their first payment.
Argyll and Bute Citizens Advice Bureau is looking for a client-focused individual with experience of providing specialist level advice, to join as a Help to Claim Adviser (Universal Credit) and to help ensure clients get the support they need. This includes supporting with online forms, the evidence required, and verifying their identity online using face-to-face and telephone advice.
The successful candidate must be able to demonstrate relevant recent experience and knowledge of the welfare benefit system including Universal Credit. Applicants should also demonstrate strong oral and written communication skills, be well organised and be proficient in using a range of IT tools to carry out their work, including case recording systems, Microsoft Office, benefit check programmes and be able to make and manage benefit claims.
Committed, results-driven and supportive to the needs of others, the successful applicant will be able to work both on their own initiative as well as part of a team and must be willing to follow and develop agreed procedures.
This is a unique opportunity to give citizens access to free, impartial and confidential advice helping them to make informed decisions, whenever they need it and however they choose to access it.
Employee benefits
Argyll and Bute Citizens Advice Bureau offers excellent terms and conditions, including a total of 25 days (pro rata) annual leave plus public holidays and a pension scheme with a 6% employer contribution (min. 1% employee contribution). Argyll and Bute Citizens Advice Bureau is an inclusive employer considering flexible working arrangements where appropriate.
We take wellbeing seriously and have regular opportunities for wellbeing lunches and networking to support resilience in the work place.
About the job
Argyll and Bute Citizens Advice Bureau, is an independent and innovative advice organisation providing holistic advice and support to people across Argyll and Bute.
Argyll and Bute Citizens Advice Bureau is looking for a client-focused individual with experience of providing admin support, in our busy Lochgilphead office including support to those elsewhere in Argyll and Bute. This includes responding to clients contacting us by a variety of methods and assisting them to receive quality advice from our fully trained advisers. The post- holder also co-ordinates all office admin functions; incoming and outgoing mail, incoming and outgoing emails, office supplies, diary management and reception duties.
The successful candidate must be able to handle more than one task simultaneously and ideally have a track record of working with people who may be vulnerable and anxious. An empathetic and professional telephone manner is essential.
Team working is essential and the post-holder must be able to assist colleagues with possibly competing demands. Applicants should also demonstrate strong oral and written communication skills, be well organised and be proficient in using a range of IT tools to carry out their work, including case recording systems, Microsoft Office including Word, Outlook and Excel.
Committed, results-driven and supportive to the needs of others, the successful applicant will be able to work both on their own initiative as well as part of a team and must be willing to follow and develop agreed procedures.
Employee benefits
Argyll and Bute Citizens Advice Bureau offers excellent terms and conditions, including a total of 25 days (pro rata) annual leave plus public holidays and a pension scheme with a 6% employer contribution. Argyll and Bute Citizens Advice Bureau is an inclusive employer considering flexible working arrangements where appropriate.
Would you love to support community organisations to become stronger and more sustainable? Do you have experience of working with communities, able to provide information and encouragement?
Working as part of the member support team, this role will provide advice and support to our members (primarily in Argyll & Bute, Stirling and Perth & Kinross) build relationships and contribute to the growth of the development trust movement (around 3 days per week). The role will also support four groups in Scotland who are part of our Connection Trailblazers programme, funded by the National Lottery Community Fund (around 1 day per week).
Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.
If successful, you will be required to register with the Scottish Social Services Council within 6 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.
Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
We welcome applications from all sections of the community.
What we offer:
Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.
And many more!
This position would be for our Oban Solas service and require 16 hours per week. This role will follow a nightshift working pattern two 8 hour shifts per week 9pm till 5am on a four week rolling rota, including some weekends. If you have any questions about the role, please contact recruitment@bluetriangle.org.uk
Could you be Key?
Being a support worker is a role where you can make every day matter. It's a job with challenges that make your heart beat faster, where you can give something of yourself and empower amazing people on their journey through life.
At key we support disabled people of all ages to make every day matter.
We are passionate about being the very best employer we can be, ensuring our staff feel well supported and valued in their roles. As well as being part of a supportive, local team you will be eligible for:
Join us and make every day matter! Support Workers and Relief Support Workers.
No experience necessary! Training and support will be given to help you achieve your full potential.
If you would like to get involved in support work but cannot commit to a contract due to other commitments, we also have opportunities for you to complement our existing workers by joining our relief register of bank support workers. This will mean you can work in a way that best suits you and fits with your life.