About Open Door Scotland

Open Door Scotland is a youth homelessness charity supporting young people aged 16–25 who are at risk of or experiencing homelessness. Many of the young people we work with are care experienced, facing poor mental health, social isolation, or significant barriers to education, training, and employment. The needs of the young people we

support are often complex, requiring consistent, high quality, and risk-aware operational leadership.

We provide housing-related support across a range of settings, alongside practical, emotional, and developmental support that helps young people stabilize their lives and move towards independence.

While we are proud of our history, our focus is firmly on the future. Demand is increasing, complexity is rising, and we are ambitious about growing our impact. This role is a key part of ensuring we are operationally-strong, inspection ready, and able to expand responsibly.

Job Overview

This is a role for someone who wants genuine ownership. You will oversee people management, rotas, quality assurance, compliance, and operational performance, while working closely with the CEO on risk, improvement priorities, and service development.

The Service Manager holds day-to-day accountability for operational delivery, quality, staffing - working in partnership with the CEO on strategic and organisational risk. They will also deputise for the CEO when they are on leave.

This role requires someone who can work with a high degree of autonomy, make sound judgements under pressure, and establish strong operational grip quickly (with an agreed 30/60/90 day plan).

Why join us now?

A senior role with real autonomy– trusted to lead operations and make decisions

A moment of change – new leadership, renewed ambition, and scope to do things better

The chance to shape systems and culture – not just inherit them

Visibleimpact – your leadership directly affects the lives of vulnerable young people

A values-ledorganisation – focused on dignity, accountability, and quality

Could you be part of something different? We have a rewarding opportunity for a motivated and enthusiastic individual to use their gifts, skills and experience to make a difference at the Lodging House Mission (LHM360).

The post of Chaplain allows the Church to be actively and visibly involved in the life of LHM360 in a way that is real, relational and consistent.

As a day centre supporting people experiencing homelessness, addiction, mental health challenges and deep social exclusion, the postholder will journey with people who use the service as well as staff and volunteers, offering pastoral care, spiritual conversation and prayer when invited. Alongside this you would strengthen meaningful connections between LHM306 and local churches and faith communities.

It is essential you have the right to work in the UK before applying to work with us. You will be asked to provide proof of your eligibility to work and remain in the UK if you are invited to attend for an interview.

Lead the change you want to see

Set the agenda for community action on climate change

FEL is the Scottish environmental charity that’s changing our world for the better, project by project.

We believe that powerful change can be simple to make.

From e-bike libraries to vertical gardens, we bring innovative solutions that combine the latest technology with a hands-on approach. By working with communities, we show people how to make everyday improvements that help them, their neighbours, and the planet.

Now we’re looking for the best people to keep us striding in the right direction.

Could you be an FEL Trustee?

We are seeking new Trustees to join our Board and help shape FEL’s long-term direction.

If you care about community-led climate action, can think strategically, and are willing to offer constructive challenge and support, this could be a meaningful role for you.

We are particularly interested in people with experience in:

• Digital and technology
• Impact and evaluation
• Finance
• HR and organisational development
• Community sports, education or youth engagement
• Community or sustainable energy
• Equality, diversity and inclusion

However, we welcome interest from people of all backgrounds. Different perspectives strengthen our governance, and your experience may be exactly what we need.

We are especially keen to diversify our Board in terms of age, background and lived experience. We encourage applications from younger people, individuals from ethnic minority communities, and anyone who has participated in or benefited from FEL’s work.

Previous Board experience is not essential. We provide induction, mentoring and ongoing support to help you contribute with confidence.

FEL is a registered charity committed to equality, diversity and inclusion, and we actively encourage applications from all sections of the community.

What’s involved?

FEL Trustees play an important role in setting our strategic goals and in making sure we have the structure and resources to achieve them. They promote and represent our vision, mission and values. They agree the policies and procedures through which we work and offer support and advice to the FEL board, staff and volunteers. They make sure we’re monitoring and reporting on what we do correctly, that we comply with regulations, meet our legal obligations and manage our finances properly.

Above all, our Trustees use their skills, knowledge and experience to help our Board make the right decisions that will keep us changing our world for the better. Project by project.

As a result of planned retirements and Board renewal, we have two opportunities to join our Board as Trustees for Shelter Scotland:

Role 1 Trustee

Role 2 Chair of the Scotland Committee and Vice-Chair to the Board of Trustees.

We’re looking for people with a range of professional and personal experiences. Strong candidates will relish the chance to join a high-performing Board, working with an extremely talented and highly motivated Executive Leadership Team. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve in Scotland.

Experience in the following areas would be key:

• Knowledge and understanding of the operating environment for third sector organisations in Scotland.
• Experience of public affairs or social policy development in a Scottish context.
• Experience of delivering anti-racism policy and in practice.
• Knowledge and understanding of fundraising in the Scottish context.

What is the Voluntary Sector?

The ‘voluntary sector’ refers to organisations whose primary purpose is to create social impact rather than profit. It is independent from local and national government, and distinct from the private sector. Charities are the largest single category within the voluntary sector.

About Shelter and Shelter Scotland

We are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. Our Trustees play a vital role in making sure that we achieve our core purpose.

Being a Trustee

Our Board of Trustees is a non-executive Board with overall legal responsibility for the direction, management and control of Shelter and is collectively accountable for compliance with charity law, company law and other legislative and regulatory requirements. As a Trustee, you will have the chance to support and shape our work and strategic direction. Trusteeship can help you gain experience of strategy and leadership. It will give you experience of setting a strategic vision, influencing and negotiation, and managing risk. If you already have significant experience in these areas, it can be stimulating to use it in a different and potentially challenging context. As a Trustee, you will be part of a team and will have the opportunity to apply your unique skills and experience while learning from others. Working closely with a passionate team of people who have different perspectives is often one of the most enjoyable aspects of the role. People with lived or learned experience of homelessness can bring powerful perspectives to our Board and play an important role in shaping our strategy. Terms of Appointment Terms of office are normally limited to a maximum of two terms, each of three years.

Remuneration

Trustees receive no fees, remuneration, salary or other financial benefits nor any other material benefits in their role at Shelter. However, they can claim reasonable expenses for attendance at Board and other meetings or events in line with the Trustee Expenses Policy.

Application Criteria

Charity Commission CC30 Guidance and the Charities Act 2011 disqualifies some people from acting as a trustee. Shelter will not appoint a person who is not allowed by law to be a trustee.