Join us as Office Manager for Held in our Hearts – a charity with a big heart and big ambitions

Are you passionate about being part of a team who support individuals and families who have experienced baby loss across Scotland, and do you have a background or expertise in Office and Administration Management?

This is an exciting time for Held In Our Hearts and the post holder will be able to utilise their skills and experience to ensure that the administrative support and office management function of the charity is competently undertaken, contributing to the smooth day to day running and sustainability of the charity. The successful applicant will be at the very heart of the core support function for Held In Our Hearts!

More information on the role, candidate essential and desirable criteria as well as the staff benefits offered can be found on the Job Description included below.

More about us:

Held in our Hearts is a small but mighty and growing Scottish charity providing baby loss counselling and peer support to families. We have over 40 years’ experience of offering compassionate bereavement care to individuals and families and working closely with a range of partners including the NHS, Scottish Government and the third sector.

Our values of empathy, connection and love underpin all that we do and guide us as we continue to grow and expand our services and reach. Our support services include counselling, one to one peer support, our innovative early intervention Hospital to Home service, group support and events.

In recent years, we have expanded our team and extended our geographical reach to bereaved families from Edinburgh and the Lothians to Fife, Forth Valley and the Highlands.

For more information about our charity, please feel free to visit our website at heldinourhearts.org.uk

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We welcome applications from all sections of the community.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

• Competitive Salary and Pension Options
• Long service awards
• Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
• Inhouse training programmes
• Significant Gym discounts
• Continuing Professional Development (CPD)
• 24/7 access to employee assistance programme, including counselling
• A wide range of family friendly policies
• Life Assurance cover of 3 times your salary
• Credit Union
• £200 refer a friend scheme

And many more!

About the Role:

We’re seeking a Quality Assurance Manager to be responsible for reviewing and improving our existing internal Quality Management and Auditing Systems (including policies and procedures), who will ensure that suitable and appropriate file audit procedures are in place and are adhered to, thereby making our filing and record systems fit for purpose regarding Care Inspectorate, SSSC and/or Local Authority inspections and legislative requirements. To find out more about being our Quality Assurance Manager, click the link below:

About You:

Experienced with extensive knowledge and understanding of social care and of quality systems within Housing and Social Care environments. With a keen eye for detail, you will ensure all Blue Triangle Auditing systems, policies and procedures are held to a high standard and quality. Used to working in a team and also independently, you will assist our Central Support and service teams in a quality assurance capacity.

Moreover, you should possess the following qualifications and attributes:

• Full awareness and understanding of Housing Support and Social Care Legislation and Requirements
• Fluent English (both written and spoken)
• Exceptional report writing skills
• Great communication and interpersonal skills
• Ability to lone work or work as part of a team
• Ability to work under pressure
• Ability to multi-task

We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Senior Managers you will be able to develop in your career.

Every day people with chest, heart and stroke conditions are leaving hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland.

By joining Chest Heart and Stroke Scotland (CHSS) as an Assistant Manager you can be the difference between people just surviving and really living.

You will be part of Scotland’s leading charity providing support to people with chest, heart, and stroke conditions to live life to the full again. Our Hospital to Home services forms a nationwide network of local support groups, nurses, volunteers and one-to-one support teams helping families adjust to life with a heart or lung condition or after a stroke.

We are looking an enthusiastic Assistant Shop Managers for our new store opening in Pebbles. Working 2 days out of seven, including Sundays per-Rota You’d be responsible for leading a team to engage with the community to deliver the set Key Performance Indicators. You will have the autonomy to be innovative in achieving your targets.

CHSS employees enjoy a variety of organisational benefits including: Company pension scheme, generous holiday allowance, company sick pay, employee welfare support and life assurance.

CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”.

Our Buchanan Galleries Store has just celebrated its 2nd birthday, and we are looking for a talented Shop Manager, with a passion for providing excellent customer service.

As the Shop Manager, you will be responsible for the day-to-day running of the shop. You will engage with customers and ensure that goods donated are prepared and checked in, in line with all organisational and statutory requirements.

Volunteers are at the heart of our shop and as Shop Manager you will be responsible for inducting, training, and supporting our shop volunteers.

You will also manage our online pre-loved shop on Vinted.

This role is perfect for someone creative, who loves working with people and wants to help make a difference to the lives of children and families attending the Royal Hospital for Children, Glasgow.

For full job description, please visit our website.

Find out more about our values

Our purpose is simple, to save lives at sea. Since 1824, our crews have been risking their lives to save those who are in danger of drowning.

We’re looking for a Face to Face (F2F) Manager in Scotland to join our award-winning team. This is a fantastic opportunity within the RNLI to develop our talented team of fundraisers and inspire many new supporters of our lifesaving charity.

This role will be required to manage a team of face-to-face fundraisers who will sign up regular supporters within a defined geographical area and raise vital long-term funding for the charity. This will include opportunities to work alongside other specialist teams including our volunteer lifeboat crews and lifeguards, playing an integral part in reaching both local and team income targets and contributing towards the wider objectives of the RNLI.

About the role

This role will be required to manage a team of face-to-face fundraisers who will sign up regular supporters contributing towards the wider fundraising goals to help the RNLI to continue to save lives at sea across the UK & Ireland. Our team provides a motivated and positive environment where we welcome those who want to join an engaging and solution-focussed team.

As a F2F Manager, you will:

• Recruit, train, and performance manage a team of motivated paid F2F Fundraisers
• Manage and develop a portfolio of fundraising locations including RNLI assets along the East coast of Scotland
• Measure and analyse Key Performance Indicators (KPIs) such as fundraising targets and budgets
• Create and execute detailed delivery plans, mitigating for risks and opportunities
• Maintain and develop internal and external stakeholder relationships

About you

We are looking for a motivated and focussed candidate who has:

• A full & valid driving licence
• Evidence of managing and motivating a team of paid staff or volunteers to achieve goals/targets
• Experience in managing own workload and prioritising & adapting to reactive work
• The ability to manage budgets
• Good understanding of Microsoft packages such as Excel, Word & PowerPoint
• Experience in face-to-face fundraising would be advantageous
• Willingness to work with a variety of stakeholders internal and external to the RNLI; event organisers, RNLI volunteers etc. Some of this may require flexible working patterns

In return

We are invested in our employees who in return will receive the following benefits:

• A company car & mobile phone
• Generous holiday entitlement: 26 days’ annual leave plus Bank Holidays
• We are a flexible working employer; in return for any planned work which is outside of Monday to Friday 9-5 we will reimburse you with time in lieu
• Ongoing training and development
• Mental health and wellbeing support
• Bi-annual staff feedback surveys & employee forum
• Employee networks
• Access to occupational health services
• Team meetings in person 3 times a year
• You will be on the ground with your fundraising team & colleagues 1 day per week.
• Outstanding pension scheme (contributions of up to 16% of basic salary)
• Life assurance
• Health and dental cash plan

Other roles you may have experience of could include:

Engagement Manager, F2F Agency Manager, Direct Engagement Manager, Fundraising Manager, Face to Face Manager, Face to Face Operations Manager, F2F Regional Manager, Individual Giving Manager, F2F Team Leader, Face to Face Programme Manager, Fundraising Executive, Regional Sales Manager

This post requires a valid driving licence.

This post is subject to clearance of a finance check - satisfactory to the RNLI.

PURPOSE OF POST:

• To effectively coordinate the delivery of all trainee activity across multiple Giraffe sites
• To build and maintain strong relationships with partner organisations
• To effectively manage the recording, tracking and reporting of all trainee activity.
• To organise and facilitate all follow up support as required
• Ensure effective practices and procedures are in place, providing staff training as required

MAIN DUTIES:

Strategic/ Operational:

• Drive internal projects and activities to support and enhance the trainee journey
• Develop new initiatives and partnerships to provide excellent outcomes for trainees
• Build and maintain strong working relationships both internally and externally
• Provide verbal and written reports as required by the Chief Executive and for the Board

Financial:

• Work closely with the Operations Manager/ CEO to oversee budget for activities and trainee focused projects

Trainees:

• Manage pipeline of trainee referrals, ensuring individuals are matched with appropriate opportunities based on goals and support needs
• Act as the main point of contact for trainees before, during and after their placement, offering advice and information face to face and by telephone/ email
• Oversee a caseload of 30-40 trainee placements at any one time
• Write/ share support plans with wider team for each new trainee
• Provide hands on support daily to ensure each trainee gets the most out of their experience, and to support the wider staff team
• Regular communication and interaction with referrers, parents, carers and external services to support individual journeys
• Organise and oversee all formal training (both in house and external) e.g. Modern apprenticeships, food hygiene, first aid etc.
• Support individuals with their progression to positive destinations e.g. into employment/volunteering or further education/training
• Complete all database data entry as required, ensuring correct processes are followed at each stage of the trainee journey
• Provide reports including case studies as required

Volunteers:

• Work with the Activities & Volunteer Coordinator to assess and monitor volunteer requirements for all trainee related activity
• Assist with volunteer meetings, inductions, training and reviews

HSEQ:

• Write and update risk assessments as required
• Uphold and implement all policies and procedures throughout all aspects of the work of the organisation
• Identify and organise staff training

General

• Contribute to the impact of the organisations functions through improving internal systems and identifying and implementing cost and time saving measures
• Be committed to the work we do, always representing the organisation to the best of your ability
• Work in accordance with the organisation’s policies and procedures
• Always follow and represent the culture of the organisation through your work

MAIN WORKING CONTACTS

Internal: Chief Executive, Operations Manager, Executive Chef, Café Manager, Head Chef, Volunteer & Activities Coordinator, wider team

External: Referrers, partner agencies, parents/ carers, local third sector networks and contacts, local authority, statutory services

OTHER DUTIES

The job description is a broad picture of the post at the date of preparation. It is not an exhaustive list of all possible duties as it is recognised that jobs change over time. Should the duties change radically then the post and grading will be reviewed.

ANNUAL LEAVE

29 days per annum on appointment increasing to 34 days upon 3 years’ service.

LOCATION

The successful candidate will be required to work across all Giraffe sites, including our café on South Street, Community Kitchen in the Friarton area of Perth, and our office building which is also located in Friarton. There will be a requirement to occasionally work offsite to support trainees and provide training/ information sessions to partner organisations.

Edible and Tasty Spaces (EATS) Rosyth

Rosyth Community Projects Limited (EATS Rosyth) is a registered charity committed to fostering community growth through food-focused initiatives. We operate the Living Room Café, a social enterprise that supports our broader activities, including the Rosyth Community Hub, Community Garden, and Centenary Orchard. We aim to increase community cohesion by offering opportunities for growing, cooking, and sharing food, while also providing educational resources, volunteer opportunities, and community-led activities

Main purpose of the post

The Front of House Supervisor will play a key role in the smooth operation of the Living Room Café, ensuring high standards of customer service and food hygiene. The post holder will work closely with staff and volunteers, some of whom have additional needs, to ensure the café operates efficiently.

Main Duties

• Customer services and Cafe Operations
• Volunteer support
• Health and Safety
• Collaboration and Teamwork
• General Support

Do you enjoy working in a busy setting and working in a team, providing excellent customer service and making a difference to peoples lives? Come and join our friendly team working to make a difference to our community.

Every day people with chest, heart and stroke conditions are leaving hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland.

By joining Chest Heart and Stroke Scotland (CHSS) as Assistant Shop Manager you can be the difference between people just surviving and really living.

You will be part of Scotland’s leading health charity providing support to people with chest, heart and stroke conditions and Long Covid to live life to the full again. Our Community Healthcare Support Service provides access to a range of supported self management and community recovery services to support people across Scotland to manage their health as well as possible and adjust to life after a diagnosis of a chest or heart condition or after a stroke.

We are looking for two enthusiastic Assistant Shop Managers for the Lanark store to work 2 days per week including weekend working. You’d be responsible for leading a team to engage with the community to deliver the set Key Performance Indicators. You will have the autonomy to be innovative in achieving your targets.

CHSS employees enjoy a variety of organisational benefits including: Company pension scheme, generous holiday allowance, company sick pay, employee welfare support and life assurance.

CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”.

In line with our commitment to safeguarding, this role is subject to a Basic Disclosure check. CHSS is committed to equality of opportunity and to providing a service which is free from unfair and unlawful discrimination. We therefore aim to ensure that no applicant, volunteer or member of staff is unfairly treated on the grounds of offending background.

This is an exciting opportunity for three experienced Project Workers to join our large, creative and vibrant team. Our Service delivers a number of diverse supports alongside children and families. Our activities include Family Group Decision Making, support for children and families to recover from trauma and harm and whole family wellbeing support.

Our ambition is for every child in Scotland to be safe, loved and well, together with their family. Children 1st is committed to protecting children by preventing harm through abuse and neglect. We will promote their wellbeing by respecting, protecting, and fulfilling children’s human rights.

We have a long history of working with children and families and partners in the Scottish Borders. Children 1st along with our partners share a determination to act upon the recommendations from The Independent Care Review and deliver The Promise to children and young people. We are also determined that the full incorporation of the UNCRC means that children will have their rights respected in all areas of their lives and will have a real say in the way they are supported.

We are currently looking for three new colleagues to support Parenting and family wellbeing support, Family Group Decision Making and the delivery of the CEDAR programme.

• The Family Wellbeing Project Worker role will be working alongside children, young people and parents/carers. We adopt a relational and restorative approach which helps families to strengthen relationships and reduce emotional distress. Placing the voice of children, young people and their families at the centre of the support, this role will provide collaborative family support; focusing on highlighting the resilience of families and responding to their individual needs.
• The FGDM coordinator role will work with families in a whole family system approach, they are independent and work with families to find their own strength and solutions to their problems and keep children, young people, safe and nurtured within their families. The successful candidate will be required to work in close partnership with Social Work colleagues, guiding and supporting restorative approaches to working with families. You do not require previous experience in the delivery of Family Group Decision Making but you must be able to demonstrate an understanding of the principles and values of the approach. You must also show a commitment to complete accredited training, which will be provided.
• The CEDAR Co-ordinator role will develop and manage a community group work programme (CEDAR Project) for children and young people and their mothers with experience of domestic abuse alongside support from our highly experienced Domestic Abuse Recovery team

The successful candidates will play a pivotal role in the delivery of our service, ensuring high quality relationships with children and families and working alongside our partners to evidence impact.

What kind of people are we looking for?

• have experience of keeping children safe in their own families
• are fiercely passionate about children’s rights
• thinks it’s a privilege to work with and on behalf of children and families and,
• are kind and will bring their whole selves to the job: heart and mind

What kind of team member will you be?

Knowing our ambition for children, you will be someone who is:

• resilient, skilled and knowledgeable who wants to transform children’s lives
• determined to support children to stay safely with their own family
• big hearted and courageous
• able to build strong relationships and to manage the tricky conversations
• is compassionate and have an understanding of trauma
• a cool head and clear minded at times of pressure
• inspiring colleagues and teams to be even better
• an amazing ambassador for children and Children 1st

Above all else, the most important thing to us is that you are someone who will do the right thing for children and their families at every turn.

If you have a professional qualification in a relevant area such as Social Work, Health, Teaching, Child Care/Social Care, accredited counselling/therapeutic qualification, IDAA training/qualification or other relevant qualification at SCQF level 9 or higher then we want to hear from you.

Base

Your base will be shared between our office in Selkirk as well as venues within the local community. You will work on an outreach basis to connect with children and families in communities across Scottish Borders.

Salary, Conditions, Pension

We will offer you a competitive salary, generous annual leave entitlement (40 days inclusive of 7 public holidays), flexible working opportunities and a contributory pension scheme. We also have a cash healthcare plan, cycle to work scheme and access to a credit union.

Further Information

These are all full-time posts of 35 hours per week. The CEDAR post is fixed term with an end date of 31st March 2025 with a strong indication that funding will continue beyond this. The other two posts are permanent.

Please indicate on your CV/Cover letter if there is a particular role you are interested in or whether there are multiple roles you would like to be considered for.

Are you looking for a role where you can really make a difference? Changeworks, Scotland’s leading environmental charity, is looking for a Project Manager to join our dedicated team. Our goal is to improve the energy efficiency of homes for householders across Scotland, we deliver schemes to install various insulation and renewable technology measures in people’s homes. Helping them feel warmer, and lower their carbon impact.

We are looking for a dynamic Project Manager who can lead clients and contractors to meet their goals within ambitious deadlines. You will be an excellent communicator with the ability to build common approaches, effective working practices and ensuring everyone understands what is required. You’ll have your eye on the day-to-day details while ensuring you horizon scan for emerging issues and work with colleagues to create solutions. You will have a natural approach to fostering working relationships and the ability to effectively challenge to keep progress at the forefront. Collaborative working is key and engaging colleagues to work with you is our core approach.

This role will focus on projects being delivered in the North East of Scotland including Moray. Your nearest office will be in Inverness, the team are encouraged/required to meet with colleagues in-person regularly and will need to visit project sites throughout the North East. We also offer flexible working arrangements that support your life outside work.

Ideally you’ll have experience of working in retrofit, renewables or with local authorities or registered social landlords (RSLs). Most importantly we are looking with someone with the right project management skills, experience and approach. We can support you to grow your knowledge of the sector if you bring the enthusiasm and curiosity.

About Us

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.