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Chest Heart and Stroke Scotland

Volunteering Officer (Recruitment, Induction & Training) - West

  • Chest Heart and Stroke Scotland
  • Full time
  • £25,585
  • On site: West of Scotland
  • Closing 27th November 2026

Every day, people across Scotland are adjusting to life following a diagnosis of a chest or heart condition, after experiencing a stroke or dealing with Long Covid. At Chest Heart & Stroke Scotland (CHSS), Scotland's leading health charity, we're working to ensure there is No Life Half Lived, and you could play a vital role in making that happen.

We provide a range of services, notably through our Community Healthcare Support Service, which delivers supported self management and recovery services across Scotland.

By joining CHSS as a Volunteering Officer, you’ll have a real opportunity to help people move beyond simply surviving, towards managing their health, regaining confidence and independence and connecting with their communities.

About the Role

The Volunteering Officer (Recruitment, Induction & Training) role is a pivotal opportunity to turn ambition into action. You will lead the drive to recruit, welcome, induct and train hundreds of volunteers, who will bring our community self-management model to life—building a passionate, confident and diverse volunteer community that can reach more people, in more places. By delivering an exceptional journey from first enquiry to active involvement, you will help deliver our ambitious strategy and enable people living with long-term conditions across Scotland to access the supported self-management they need to live their lives well.

You will promote volunteering opportunities in your community, respond to enquiries and support prospective volunteers through application, interview, checks, induction and training. You will maintain regular engagement, help remove barriers to ensure an accessible and inclusive experience, coordinate handovers to service delivery teams, and track progress against agreed recruitment and training targets.

The role will be assigned a primary geographic area for volunteer recruitment, with occasional travel across Scotland required to support colleagues and service delivery need.

Why Join CHSS?

At CHSS, you'll be joining a charity where your work has a genuine impact on people's lives across Scotland.

Our colleagues describe working at CHSS as rewarding, fulfilling, impactful, friendly and inclusive, reflecting both the purpose of our work and the supportive culture we continue to build together.

We value people with different experiences, skills and perspectives. Our colleagues join us at many stages of their careers, from those taking their first steps into employment, to professionals seeking a new challenge, people changing sectors, and those looking to use their experience in a purpose-driven organisation. What unites us is a shared commitment to improving the lives of people across Scotland.

What We Can Offer You

Working at CHSS means being part of a passionate organisation that makes a real difference every day. We offer:

- A rewarding, positive and supportive work environment

- Company pension scheme

- Generous annual leave entitlement

- Company sick pay scheme

- Employee wellbeing support

- Life assurance

For full range of our benefits, please see the Benefit Summary document attached to our advert.

Flexible Working

CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”. While we encourage flexibility wherever possible, please note that our Retail Shop roles operate within set business hours of 10:00 am to 5:00 pm to meet the needs of the business.

Safeguarding and Equality

In line with our commitment to safeguarding, this role is subject to a Basic Disclosure.

CHSS is committed to equity, diversity and inclusion and to creating an environment free from unlawful discrimination. We welcome applications from all suitably qualified candidates and aim to ensure that no applicant, volunteer or colleague is treated unfairly because of their background or circumstances.

Find out more
Shortlist
Chest Heart and Stroke Scotland

Volunteering Officer (Recruitment, Induction & Training) - North

  • Chest Heart and Stroke Scotland
  • Full time
  • £25,585
  • On site: North of Scotland
  • Closing 27th November 2026

Every day, people across Scotland are adjusting to life following a diagnosis of a chest or heart condition, after experiencing a stroke or dealing with Long Covid. At Chest Heart & Stroke Scotland (CHSS), Scotland's leading health charity, we're working to ensure there is No Life Half Lived, and you could play a vital role in making that happen.

We provide a range of services, notably through our Community Healthcare Support Service, which delivers supported self management and recovery services across Scotland.

By joining CHSS as a Volunteering Officer, you’ll have a real opportunity to help people move beyond simply surviving, towards managing their health, regaining confidence and independence and connecting with their communities.

About the Role

The Volunteering Officer (Recruitment, Induction & Training) role is a pivotal opportunity to turn ambition into action. You will lead the drive to recruit, welcome, induct and train hundreds of volunteers, who will bring our community self-management model to life—building a passionate, confident and diverse volunteer community that can reach more people, in more places. By delivering an exceptional journey from first enquiry to active involvement, you will help deliver our ambitious strategy and enable people living with long-term conditions across Scotland to access the supported self-management they need to live their lives well.

You will promote volunteering opportunities in your community, respond to enquiries and support prospective volunteers through application, interview, checks, induction and training. You will maintain regular engagement, help remove barriers to ensure an accessible and inclusive experience, coordinate handovers to service delivery teams, and track progress against agreed recruitment and training targets.

The role will be assigned a primary geographic area for volunteer recruitment, with occasional travel across Scotland required to support colleagues and service delivery need.

Why Join CHSS?

At CHSS, you'll be joining a charity where your work has a genuine impact on people's lives across Scotland.

Our colleagues describe working at CHSS as rewarding, fulfilling, impactful, friendly and inclusive, reflecting both the purpose of our work and the supportive culture we continue to build together.

We value people with different experiences, skills and perspectives. Our colleagues join us at many stages of their careers, from those taking their first steps into employment, to professionals seeking a new challenge, people changing sectors, and those looking to use their experience in a purpose-driven organisation. What unites us is a shared commitment to improving the lives of people across Scotland.

What We Can Offer You

Working at CHSS means being part of a passionate organisation that makes a real difference every day. We offer:

- A rewarding, positive and supportive work environment

- Company pension scheme

- Generous annual leave entitlement

- Company sick pay scheme

- Employee wellbeing support

- Life assurance

For full range of our benefits, please see the Benefit Summary document attached to our advert.

Flexible Working

CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”. While we encourage flexibility wherever possible, please note that our Retail Shop roles operate within set business hours of 10:00 am to 5:00 pm to meet the needs of the business.

Safeguarding and Equality

In line with our commitment to safeguarding, this role is subject to a Basic Disclosure.

CHSS is committed to equity, diversity and inclusion and to creating an environment free from unlawful discrimination. We welcome applications from all suitably qualified candidates and aim to ensure that no applicant, volunteer or colleague is treated unfairly because of their background or circumstances.

Find out more
Shortlist
Chest Heart and Stroke Scotland

Volunteering Officer (Recruitment, Induction & Training) - East

  • Chest Heart and Stroke Scotland
  • Full time
  • £25,585
  • On site: East of Scotland
  • Closing 27th November 2026

Every day, people across Scotland are adjusting to life following a diagnosis of a chest or heart condition, after experiencing a stroke or dealing with Long Covid. At Chest Heart & Stroke Scotland (CHSS), Scotland's leading health charity, we're working to ensure there is No Life Half Lived, and you could play a vital role in making that happen.

We provide a range of services, notably through our Community Healthcare Support Service, which delivers supported self management and recovery services across Scotland.

By joining CHSS as a Volunteering Officer, you’ll have a real opportunity to help people move beyond simply surviving, towards managing their health, regaining confidence and independence and connecting with their communities.

About the Role

The Volunteering Officer (Recruitment, Induction & Training) role is a pivotal opportunity to turn ambition into action. You will lead the drive to recruit, welcome, induct and train hundreds of volunteers, who will bring our community self-management model to life—building a passionate, confident and diverse volunteer community that can reach more people, in more places. By delivering an exceptional journey from first enquiry to active involvement, you will help deliver our ambitious strategy and enable people living with long-term conditions across Scotland to access the supported self-management they need to live their lives well.

You will promote volunteering opportunities in your community, respond to enquiries and support prospective volunteers through application, interview, checks, induction and training. You will maintain regular engagement, help remove barriers to ensure an accessible and inclusive experience, coordinate handovers to service delivery teams, and track progress against agreed recruitment and training targets.

The role will be assigned a primary geographic area for volunteer recruitment, with occasional travel across Scotland required to support colleagues and service delivery need.

Why Join CHSS?

At CHSS, you'll be joining a charity where your work has a genuine impact on people's lives across Scotland.

Our colleagues describe working at CHSS as rewarding, fulfilling, impactful, friendly and inclusive, reflecting both the purpose of our work and the supportive culture we continue to build together.

We value people with different experiences, skills and perspectives. Our colleagues join us at many stages of their careers, from those taking their first steps into employment, to professionals seeking a new challenge, people changing sectors, and those looking to use their experience in a purpose-driven organisation. What unites us is a shared commitment to improving the lives of people across Scotland.

What We Can Offer You

Working at CHSS means being part of a passionate organisation that makes a real difference every day. We offer:

- A rewarding, positive and supportive work environment

- Company pension scheme

- Generous annual leave entitlement

- Company sick pay scheme

- Employee wellbeing support

- Life assurance

For full range of our benefits, please see the Benefit Summary document attached to our advert.

Flexible Working

CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”. While we encourage flexibility wherever possible, please note that our Retail Shop roles operate within set business hours of 10:00 am to 5:00 pm to meet the needs of the business.

Safeguarding and Equality

In line with our commitment to safeguarding, this role is subject to a Basic Disclosure.

CHSS is committed to equity, diversity and inclusion and to creating an environment free from unlawful discrimination. We welcome applications from all suitably qualified candidates and aim to ensure that no applicant, volunteer or colleague is treated unfairly because of their background or circumstances.

Find out more
Shortlist
Who Cares? Scotland

Advocacy and Participation Manager

  • Who Cares? Scotland
  • Part time
  • £35,175 – £41,383 pro-rata
  • Hybrid: Dundee, with travel across the North East
  • Closing 2nd December 2026

Who Cares? Scotland is Scotland’s only national independent membership organisation for Care Experienced people. Our strategic vision is to secure a lifetime of equality, respect, and love for Care Experienced people in Scotland.

At the heart of Who Cares? Scotland’s work are the rights of Care Experienced people and the power of their voices to bring about change. We provide individual relationship based, lifelong independent advocacy and a range of connection and participation opportunities for Care Experienced people across Scotland. We work alongside Corporate Parents and others to broaden understanding and challenge the stigma experienced by Care Experienced people. We create opportunities for people with lived experience of care to influence policy makers, leaders, and elected representatives locally and nationally to shape legislation, policy, and practice. We do this collaboratively to build on the aspirations of The Promise and secure positive change.

Purpose of the Post

The Advocacy and Participation Manager will oversee the development of our independent advocacy services in the North East region, including our lifelong advocacy offering, and the engagement and empowerment of Care Experienced people through participation opportunities.

This role oversees work that is crucial in what it does for Care Experienced people, that is further validated by The Promise’s commitment to independent and lifelong advocacy, which will have more prominence as The Promise implementation develops.

This role will contribute to Who Cares? Scotland’s leadership team and will be expected to share the learning of this work positively and proactively across the organisation. All work will provide a robust evidence base to support the evolvement of this work nationally.

The right candidate will therefore be capable of forming positive relationships with people of all ages and backgrounds, will have excellent interpersonal and communication skills, both written and verbal, and be adaptable to a wide range of contexts. With experience managing budgets and performance targets, as well as reporting internally and to key stakeholders, you will also be skilled at supervising and supporting the work of staff and volunteers. Some travel, as well as some evening and weekend work, is required due to the remit of the post.

You will have a proven record of working collaboratively with partners successfully and will be committed to children’s rights, inclusive working, and equal opportunities. You believe that all people can make transformative change happen in their lives if given the opportunity.

For an informal conversation about this opportunity please contact Caroline Richardson, Director of Advocacy and Participation at crichardson@whocaresscotland.org.

For more information, please download the job description and person specification below.

Find out more
Shortlist
Garvald Edinburgh

Human Resources Manager

  • Garvald Edinburgh
  • Full time
  • £43,000 – £47,000
  • Hybrid: Phoenix Centre, Edinburgh
  • Closing 30th November 2026

Garvald Edinburgh is a long-established Scottish charity supporting adults with intellectual disabilities through creative day opportunities, workshops, community participation, and public-facing social enterprise activities. Rooted in the principles of social therapy inspired by Rudolf Steiner, Garvald places creativity, respect, rhythm, individuality, and community at the centre of personal development. The organisation exists to offer adults with intellectual disabilities meaningful opportunities to develop skills, confidence, and a sense of belonging, achieved through purposeful creative work, strong community integration, and innovative social enterprise.

Operating across multiple sites in Edinburgh, Garvald employs approximately 180 staff and has an annual turnover of over £4.5+ million. The organisation is entering a period of important development, guided by a multi-year strategic plan that includes organisational review, enhancing financial stability, facilities planning, digital transformation, and the continued growth of social enterprise activity. This is a pivotal moment in Garvalds history, offering the opportunity to shape the organisation’s future while strengthening its values-driven culture.

The organisation is now seeking a Human Resources Manager to lead and develop Garvald Edinburgh’s HR function, ensuring that the organisation has the people, policies and culture necessary to fulfil its mission. Working closely with the Head of Finance and Resources, the Senior Management Team and managers, this is a key role in supporting a positive and values-led working environment.

In this role you will provide strategic and operational HR leadership by overseeing the full employee lifecycle, including recruitment, employee relations, performance management and staff retention. The role also encompasses workforce planning, employment law compliance, learning and development, staff wellbeing, employee engagement and volunteer management, ensuring HR practices are effective and aligned with organisational values.

The Human Resources Manager will play a central role in developing and implementing Garvald Edinburgh’s People Plan, supporting organisational development and promoting a culture of collaboration and continuous improvement. The role will provide professional advice and guidance to managers and employees, while leading initiatives relating to staff wellbeing, engagement, internal communications and volunteer development.

The successful candidate will bring demonstrable experience in an HR generalist or people-focused role, with a CIPD Level 5 qualification or above, or equivalent relevant experience. You will have sound knowledge of UK employment law and HR best practice, alongside experience of providing practical HR advice, managing employee relations matters and developing policies and procedures. You will be confident balancing strategic priorities with day-to-day HR responsibilities. You will also be an effective communicator, with excellent interpersonal skills and the ability to build positive, trusting relationships across the organisation. You will manage sensitive matters with discretion, professionalism and empathy, exercising sound judgement and initiative.

Above all, the Human Resources Manager will combine professional expertise with compassion, integrity and a genuine commitment to people. You will be motivated by the opportunity to contribute to a purpose-driven organisation, helping to create an inclusive and supportive workplace and enabling Garvald Edinburgh to continue delivering meaningful and creative opportunities for the individuals supported by Garvald Edinburgh.

Find out more
Shortlist
Relationships Scotland - Family Mediation Highland

Service & Development Manager

  • Relationships Scotland - Family Mediation Highland
  • Full time
  • £32,400
  • On site: Inverness, with occasional travel to Wick and Edinburgh
  • Closing 27th November 2026

About Relationships Scotland - Family Mediation Highland

Established in 1989, we are an independent charity with the objective of supporting families affected by separation, divorce or other situations of conflict and crisis. We are a member of Relationships Scotland and meet the standards set by them.

Every family that we work with is different and we strive to provide both a person-centred and holistic approach. During 2025-26 we provided direct and indirect support for 461 parents and 361 children through our mediation, contact centre, children & young person’s counselling and parenting apart services.

More information on all the services we provide are available on the Family Mediation - Highland website.

About this role

The Service & Development Manager plays a key role in supporting the delivery of our services across the whole of the Highland area.

Based in Inverness, the Service & Development Manager is responsible for strategic leadership and operational management of the service within the authority delegated by the Board. The Service & Development Manager leads delivery of our strategy, its performance, fundraising, people leadership and external relationships.

The Service & Development Manager is a confident leader with a collegiate approach to management and a deep understanding of the impact of separation on families.

Critically, the Service & Development Manager has a lead role in ensuring the charity is well governed and compliant with relevant financial, legal and regulatory requirements and standards of service delivery.

For more information, please download the job description and person specification below.

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Shortlist
Blue Triangle

Service Manager (Oban)

  • Blue Triangle
  • Full time
  • £35,802
  • On site: Oban
  • Closing 11th December 2026

Looking for a role where you can help people thrive?

As a Service Manager, you will be responsible for leading your team to provide safe, secure, supported accommodation for people facing homelessness. You’ll create a positive, empowering environment where both your team and the people we support can thrive. Whether it’s developing staff, driving positive outcomes, overcoming challenges or celebrating success, you’ll play a key role in making a lasting difference every day.

We look after our team too with competitive pay, a fully funded SVQ qualification, wellbeing support and real opportunities to develop your career.

We are looking for people who are kind, passionate and creative, and who share our values.

We are committed to creating an inclusive workplace where diversity is celebrated, everyone is treated with dignity and respect, and people from all backgrounds are encouraged to apply.

How You’ll Support People to Thrive:

  • Lead, manage and develop the staff team and others where appropriate (e.g. students, trainees etc.) to meet the objectives of the service, delegating tasks where appropriate.
  • Promote and encourage the professional development of staff, including onboarding, supervision, core competencies, in-house training and external training.
  • Ensure adequate staffing cover is provided for the service at all times by appropriate shift rotas and deployment of employees, both permanent and relief.
  • Manage all aspects of the service in line with Blue Triangle, statutory and legislative requirements and take a lead role in the strategic development of the service.

Is This You?

  • You’re passionate about helping people overcome challenges and achieve positive outcomes.
  • You believe everyone deserves to be treated with dignity, respect and compassion.
  • You’re comfortable using IT systems and keen to develop your skills.
  • You demonstrate commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
  • You’re already a registered manager with the Scottish Social Services Council, and hold a minimum of SCQF Level 7 (SVQ 3) in Social Care but willing to complete an SCQF Level 9 (SVQ4) as soon as possible and have experience of managing and motivating a team.

Your Rewards and Benefits:

  • Competitive salary and pension options
  • Generous annual leave entitlement that increases with length of service
  • Double pay for festive bank holidays
  • Long service awards and pay progression
  • Access to our benefits platform with high street voucher and tech discounts, cycle to work scheme and more.
  • Inhouse training programmes
  • Continuing Professional Development (CPD)
  • 24/7 access to employee assistance programme, including counselling
  • A people-first culture that understands life beyond work, supported by a wide range of family-friendly policies.
  • Life Assurance cover of 3 times your salary
  • Credit Union, significant gym discounts, Blue Light Card membership, Unum Dental Cover Plans, £200 refer a friend scheme and many more
Find out more
Shortlist
Can-Do

Service Co-ordinator

  • Can-Do
  • Part time
  • £34,600 – £35,300 pro-rata
  • On site: East Lothian
  • Closing 30th November 2026

Can Do:

We are an East Lothian based charity (SC049855) working to reduce social isolation experienced by children and young people with disabilities. Since 1982, we have been delivering school holiday playschemes and term-time youth clubs offering regular social opportunities, for young people with a wide range of disabilities, including those with severe and complex needs focusing on promoting fun, friendship and adventure. In addition, we offer a robust volunteering programme creating up to 50 opportunities each year. The voice of our members is central to our work, with our Board of parent/carer representatives meeting regularly throughout the year.

Working Pattern:

This post is contracted at 28 hours per week, worked Monday to Thursday. In addition, you will work an extra 7 hours every fortnight to support evening Youth Club sessions (3.5 hours on a Tuesday and 3.5 hours on a Thursday) during East Lothian school term times.

During school holiday periods (approximately 9 weeks per year, including Easter, Summer and October holidays), your hours will increase to 35 hours per week over 4 days to support the delivery of additional direct services and activities for children and young people.

This is a varied role which includes travel throughout East Lothian. A driving license and access to your own vehicle is required. The role is offered on a flexible working arrangement to support a healthy work-life balance. There is expectation that the hours will be split between the charity office (North Berwick), home/school visits, meetings, training, induction and working from home. There may be the requirement to work evenings or weekend on occasions.

When services are in operation (evening Youth Clubs and school holiday Playschemes) your working hours will be fully centre based. You will be based at either:

  • Sandersons Wynd Primary School, Tranent
  • Meadowpark School, Victoria Road, Haddington
  • North Berwick Community Centre, 8 Law Road North Berwick, EH29 4PN

This will be discussed further during recruitment.

What We Offer:

  • Salary of £34,600 to £35,300 per annum.
  • Flexible working arrangements.
  • Meaningful and rewarding work supporting disabled children and young people.
  • Opportunity to shape and develop services
  • Real Living Wage Employer.
  • Supportive and values-led team environment.

Additional Information:

The successful candidate will be required to:

  • Undertake a PVG Scheme check.
  • Register with the Scottish Social Services Council (SSSC).
  • Provide references, including from their current employer.

Can Do is proud to be an Equal Opportunities Employer and welcomes applications from all

sections of the community.

The Role & Responsibilities:

We are seeking an experienced and proactive Service Co-ordinator who is responsible for coordinating and delivering services that support disabled children, young people, and their families. The post holder will act as a key point of contact, ensuring families receive appropriate information, guidance, and access to support programmes. They will work collaboratively with families, staff, volunteers, statutory services, and partner organisations to promote inclusion, wellbeing, and positive outcomes for children and young people.

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Sense Scotland

Locality Manager

  • Sense Scotland
  • Full time
  • Circa £32,396 – £35,877
  • On site: Perth
  • Closing 18th November 2026

Are you a qualified, social care professional looking for your next move in the social care sector? Then we have an opportunity for you to join our growing team as a Locality Manager!

We're seeking a compassionate and motivated Locality Manager to help lead our services in Bridge of Earn. With a base in our Perth office, this full-time role is more than a leadership opportunity, it’s a chance to empower individuals, support dedicated teams, and make a genuine difference in the lives of people with additional support needs.

This new and exciting role is ideal for someone seeking to make a meaningful impact while developing their leadership career. With an initial focus on our services in Bridge of Earn, the successful candidate will support and creatively develop our team in this area. As a leader in practice, the locality manager will continue to promote person-centred working, enabling the people supported to live their best lives.

In addition to a 37-hour working week, you'll take part in a paid on-call rota, offering valuable extra earnings and the rewarding opportunity to provide support when it's needed most. Though the locality manager will predominantly work Monday to Friday, there is an expectation of some flexibility to support the services in the area.

If you’re ready to lead with purpose and bring energy to a dynamic team, we’d love to hear from you.

Please note and consider before applying;

  • Due to the geographical spread of the services only applicants with a full UK driving licence will be considered.
  • We do NOT currently offer visa sponsorship for our vacancies and would therefore ask that you do not apply if you require sponsorship.
  • Any enquiries please contact Eileen Keddie, Head of Operations – ekeddie@sensescotland.org.uk

Perth and Kinross services

We deliver bespoke 24-hour packages of support to individuals living within their own homes within Bridge of Earn and Perth city. Each person has complex needs that are unique to them but include sensory impairment, learning disability, autism and physical disability. The people we support have complex communication support needs with a requirement for staff who support them to develop skills in specialist areas of communication. The people we support enjoy a range of opportunities within their local communities such as clubs, discos, attending football matches, pottery classes, walking, swimming, art and craft sessions. The teams across the area often work together to develop new and creative opportunities for the people we support to experience but also support them with day to day activity including personal and intimate care, shopping, cooking and cleaning.

About you

The Locality Manager role ensures a management presence in the services, taking responsibility for the day-to-day running of operations; overseeing safe rota development and cover in line with risk assessments and assessed need, delivery of commissioned hours, recruiting and skills matching staff and providing them with full inductions, training, support, supervision and, where there is a need, formal performance management.

Auditing and reviewing our services on an individual and holistic basis is important to us to ensure support strategies and records remain up to date and relevant. You will build working relationships that allow you to work in partnership with the people that we support, their friends and families and associated health and social work professionals to help overcome everyday challenges and plan for a positive future. You will be led by the Services Improvement Plan and the Organisations Strategic Plan, ensuring completion of action areas, audit, reviewing and celebrating successes while also identifying themes, learning and next steps to ensure continual development.

This is a new role and we are keen to find a leader to join our team who has a genuine passion to work towards this mission, making a significant, positive difference in the lives of the people with additional support needs and complex communication styles who use our services.

We believe having skilled leadership and management is key to ensuring our staff team members meet these needs by building trusting relationships, promoting independence and championing people to achieve their dreams and aspirations. We also believe that staff who feel supported, encouraged, appraised and part of a team are best placed to be able to deliver such practice.

What you will need to succeed:

  • SVQ 3 or 4 and PDA in Leadership and Management
  • An ability to build and develop positive, long-lasting relationships with the people that we support and their staff
  • Experience of managing a team of social care professionals
  • Passionate about delivering a high standards of quality care
  • Evidenced ability to work in line with organisational policies and procedures
  • An excellent communicator
  • Good time management
  • Flexibility in your approach
  • Applications will be reviewed on a rolling basis and the vacancy may close early once filled. We encourage early applications.

Working for us

We offer a rewarding role with the opportunity to develop your skills and future career in an enriching environment. View our Work With Us Information Pack.

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Scottish Legal Complaints Commission

Communications Manager

  • Scottish Legal Complaints Commission
  • Full time or Part time
  • £51,885 – £57,496
  • Hybrid: Edinburgh
  • Closing 16th November 2026

Help shape our voice, strengthen our profile and make sure our communications have impact.

We are an equal opportunities employer and we’re open on both professional and work experience. We want to build a diverse team, so would positively encourage applications from all candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, pregnancy or maternity.

Who we are

The Scottish Legal Complaints Commission (SLCC) is the independent body responsible for handling complaints about lawyers in Scotland. We play an important role in Scotland’s legal services sector, helping to resolve complaints and driving improvement in how legal services are delivered.

Clear, accessible and effective communication is central to that work. We communicate with a wide range of audiences, from consumers and legal professionals to stakeholders, the media and the wider public, and we want our communications to be engaging, inclusive and easy to understand.

The role

We’re looking for an experienced Communications Manager to lead our strategic communications and help shape how we tell our story.

This is a varied and influential role, combining strategic thinking with hands-on delivery. You’ll develop and deliver our communications strategy, strengthen our organisational narrative and ensure our communications are clear, consistent, accessible and focused on the needs of our audiences.

You’ll work across the organisation, providing trusted communications advice to senior colleagues and our Board, helping us manage our reputation and ensuring our work, priorities and impact are communicated effectively.

This is a role for someone who can see the bigger picture, turn strategy into action and isn’t afraid to get stuck into the delivery too.

What you’ll be doing

As our Communications Manager, you’ll:

  • develop and deliver our communications strategy, ensuring it supports our wider organisational objectives
  • shape and maintain a clear and consistent organisational voice and narrative
  • provide strategic communications advice to senior colleagues and the Board
  • lead communications planning for key organisational priorities, projects and campaigns
  • lead the development of corporate publications, including annual reports and other key publications
  • oversee media relations, including press releases, public statements and responses to media enquiries
  • create and oversee clear, engaging content for a range of audiences and channels
  • help ensure our website and digital communications are current, accessible and user-focused
  • champion plain English, accessibility and inclusive communications
  • support effective communication with stakeholders and wider audiences
  • manage relationships with external communications, design and digital suppliers
  • monitor the effectiveness of our communications and use insight to continually improve our approach.

What we’re looking for

We’re looking for someone who can combine strong communications expertise with strategic thinking, sound judgement and excellent writing skills.

You’ll be able to take complex information and turn it into clear, accessible and engaging communications, adapting your approach for different audiences and channels.

You’ll bring:

  • experience of developing and delivering effective communications strategies
  • excellent writing, editing and proofreading skills
  • sound judgement when dealing with reputation, messaging and sensitive communications
  • confidence in advising and constructively challenging senior colleagues
  • experience of corporate and external communications
  • an understanding of media relations and reputation management
  • a strong commitment to plain English and accessible communication
  • excellent planning and organisational skills, with the ability to manage competing priorities and deadlines
  • strong relationship-building and influencing skills
  • a creative and proactive approach, with a willingness to challenge how things have always been done and look for better ways of communicating.

Most importantly, you’ll understand that good communication isn’t simply about getting information out.

It’s about understanding your audience and making sure what we say is clear, useful and has impact.

Why join us?

This is an opportunity to play a key role in shaping how the SLCC communicates.

You’ll have the scope to bring ideas, influence our approach and help us build a strong, consistent and trusted organisational voice. You’ll also be close enough to the work to bring that strategy to life and see the difference effective communication can make.

If you enjoy combining strategy, creativity and practical delivery, we’d love to hear from you.

Where and how you’ll work

We support hybrid and flexible working, giving you flexibility while making sure you have plenty of opportunity to connect and collaborate with colleagues.

You’ll spend at least one-third of your working time each quarter in our Edinburgh office, which for a full-time colleague will usually work out at around two days a week. There may also be occasional meetings or events where you’ll need to attend in person.

We know starting a new job is easier when you have the right support around you, so you’ll spend more time in the office during your induction while you get to know the SLCC, your colleagues and your new role.

This is a full-time role of 35 hours over five days, with flexibility to consider 28 hours over 4 days.

We also offer a flexitime scheme. When working from home, you can work between 6am and 10pm, and on office days between 7am and 7pm, giving you flexibility around how you structure your working day.

What we offer

As well as flexible and hybrid working, you’ll receive:

  • 42 days’ paid holiday, including public holidays
  • Group Self-Invested Personal Pension
  • company sick pay
  • life assurance
  • cycle to work and travel loan schemes
  • volunteer days
  • confidential employee assistance programme
  • opportunities for learning and development
  • staff charity and social activities
  • a staff-led Wellbeing and Inclusion Group.

We pride ourselves on providing a supportive and enjoyable place to work. In our most recent staff survey, 97% of colleagues said they have a good working relationship with their colleagues.

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Goodmoves is the premier careers hub for the civil society, charity and voluntary sector – run by the Scottish Council for Voluntary Organisations.
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© 2026. The Scottish Council for Voluntary Organisations (SCVO) is a Scottish Charitable Incorporated Organisation.
Charity registered in Scotland SC003558. Registered office Caledonian Exchange, 19A Canning Street, Edinburgh EH3 8EG.

Scottish Council for Voluntary Organisations