We are recruiting for a Housing Team Lead to join our Short Term Housing programme. Our Short Term Housing programme provides a link between private property owners and tenants.

We provide high standards of accommodation and, crucially, create a platform for some of society’s most under-represented people with the ultimate aim of making a genuine difference in their lives.

The Housing Team Lead lead will manage a team of Tenant Liaison Workers and manage a programme of best practice meeting expected standards and quality outcomes and implementing operational controls.

Main duties and responsibilities will include:

• Lead a team of Tenant Liaison Workers to deliver a quality programme focused on the agreed service levels and outcomes for the people we support
• Prepare for and support the implementation of programme growth
• Lead your direct line reports to implement the annual business plan for the programme
• Ensure all referrals to the service are assessed and progressed in line with service specification
• Ensure occupancy levels are maintained through efficient allocation and void management of properties
• Liaise with external agencies such as Community Homeless teams, Housing Benefit and Council Tax teams, landlords, support providers, health services, local authority and other agencies as required.
• Work closely with the Property team to assist in maintaining strong working relationships with Landlords and Agents
• Ensure contractual obligations and the individual needs of the people we support are met by maintaining a system of regular tenancy sustainment support
• Recruit, induct and onboard new members to your team as required and manage your people resources safely
• Arrange and facilitate regular team meetings and support and supervision sessions with your team
• Complete yearly appraisals and personal development plans with your team

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

We're looking for someone that can demonstrate knowledge and experience of housing management, with an understanding of the social housing field and associated current relevant legislation and policies. You will be a skilled leader with the ability to influence and inform good working practices supporting staff to develop skills in delivering a quality housing service. Excellent IT skills are required with the ability to work as part of your own staff team and local management team.

A full driving license and access to a car for work purposes is an essential requirement. Employees must hold insurance that covers domestic and business use.

What you can expect from us

We value our staff as our greatest asset and will provide the following working conditions:

• The post holder will report to the Housing Services Manager.
• Your normal working hours are 35 per week, worked Monday to Friday between the hours of 9am and 5pm, depending on the needs of the service, with 1-hour unpaid break.
• Your usual place of work is Rosemount Business Park, 141-145 Charles Street, Unit E3, Glasgow, G21 2QA. You are also required to work in the local community and you will be paid travel expenses from your usual place of work for appointments undertaken in the course of your duties.
• Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays
• You will be automatically enrolled into the People’s Pension provided you meet the auto-enrolment criteria
• Cycle to Work scheme
• Option to purchase and sell annual leave

About Us

We are Right There, a charity that recently celebrated our 200th anniversary. We provide tailored support for people, at home, and in the community. We are here for people who are living with the effects of homelessness, poverty, substance use, or family breakdowns.

Last year we supported almost 4,000 individuals, helping to prevent them from becoming homeless or separated from the people they love. Every person’s story is unique, and everyone’s route home is different - it doesn’t matter what the situation is – we’re not here to judge, only to help.

Are you an influential and collaborative individual with experience of advice work and a good understanding of money and debt support? Are you a natural at supervising and supporting others and have a desire to progress your specialist level knowledge? If so, join Shelter Scotland as a Senior Housing Rights Worker and you could be soon playing a key role in helping to build the financial resilience of people in Scotland with poor financial health.

About the role

We are seeking a strategic and experienced professional to lead the delivery of housing rights advice and advocacy, across office, community, and remote settings. The role includes managing local projects, line managing up to three staff, and ensuring quality assurance in line with Scottish National Standards and Shelter Scotland’s service model. You will lead community engagement, stakeholder relationships, and work with people with lived experience of homelessness to inform and influence practice. The postholder will contribute to evidence gathering, reporting, and strategic advocacy, ensuring alignment with organisational outcomes and supporting anti-racist and inclusive approaches in housing.

Role specifics

The ideal candidate will demonstrate strong leadership and motivational skills, enthusiasm for delivering workshops and presentations, with proficiency in IT and CRM systems. Experience in advice work, preferably with a housing focus, alongside knowledge of housing or social justice issues and the ability to develop specialist expertise, is highly valued. You will be skilled in creative problem-solving, influencing decision makers, and presenting information clearly and compellingly.

Apply to be part of our team and be the change you want to see in society.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

There are three Community Teams - North, West and East. These teams of housing rights workers engage with and activate communities in delivering insight and evidence and targeted interventions, to address local issues and contribute towards the Shelter Scotland Housing Emergency campaign for structural change

The Preshal Trust is seeking a highly organised and practical Administrator to play a key role in the day-to-day running of the organisation. This varied position combines supporting our community activities with managing office systems and operations. It is ideal for someone who enjoys working with people, thrives in a varied role, and takes pride in ensuring everything runs smoothly behind the scenes.

As Administrator, you will provide essential support to the CEO and staff team, helping to maintain effective systems, oversee office administration, and ensure health and safety protocols are followed. You will also occasionally assist the staff team with activities taking place within the hall.

This role would suit someone who is resourceful, proactive, and comfortable working both independently and as part of a team. A warm, professional approach and strong problem-solving skills will help you succeed in this position.

We are looking for a qualified counsellor, either accredited or working towards accreditation, to work within our existing counselling service, operational within Shettleston, Glasgow.

This role will have an emphasis on counselling young people to offer professional assistance aimed at improving mental health, wellbeing and personal development.

The post will involve primarily one-to-one therapeutic work with young people aged 10–25, from creative or play-based work with younger clients through to more adult-focused therapy with older young people, with openness to working with families where clinically appropriate.

Candidates will require experience of professional counselling, a demonstrable passion for working with people from a range of backgrounds and a personal drive to see young people thrive, flourish and overcome personal challenges.

The role is open to opportunities for flexible working in conversation with the UpStream Counselling & Families Manager, and is supported by external clinical supervision.

As Bethany is a Christian organisation this post carries an Occupational Requirement in line with Equality Act 2010. Applicants should have and be able to evidence an active Christian faith and commitment. Successful applicants for this post will require membership of the PVG scheme. Applicants must have the right to work in the UK as we are unable to offer visa sponsorship.

Since 1984 Granton Information Centre (GIC) have worked hard to improve the lives of individuals and families by providing free & impartial advice, advocacy and representation on matters relating to welfare rights, debt and housing. If you are passionate about alleviating poverty and supporting people and communities in Edinburgh, we want to hear from you!

Main Tasks

• Provide advice and assistance with welfare benefit entitlement claims and money, debt and general housing issues, via centre based, telephone, outreach and home visit appointments.

• Represent claimants at appeal tribunals.

• Record and maintain accurate client case records using our Advice Pro recording system.

• Maintain an up-to-date knowledge of changes and developments in welfare, housing and debt legislation and liaise with colleagues on any issues that need to be communicated wider.

As a result of planned retirements and Board renewal, we have two opportunities to join our Board as Trustees for Shelter Scotland:

Role 1 Trustee

Role 2 Chair of the Scotland Committee and Vice-Chair to the Board of Trustees.

We’re looking for people with a range of professional and personal experiences. Strong candidates will relish the chance to join a high-performing Board, working with an extremely talented and highly motivated Executive Leadership Team. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve in Scotland.

Experience in the following areas would be key:

• Knowledge and understanding of the operating environment for third sector organisations in Scotland.
• Experience of public affairs or social policy development in a Scottish context.
• Experience of delivering anti-racism policy and in practice.
• Knowledge and understanding of fundraising in the Scottish context.

What is the Voluntary Sector?

The ‘voluntary sector’ refers to organisations whose primary purpose is to create social impact rather than profit. It is independent from local and national government, and distinct from the private sector. Charities are the largest single category within the voluntary sector.

About Shelter and Shelter Scotland

We are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. Our Trustees play a vital role in making sure that we achieve our core purpose.

Being a Trustee

Our Board of Trustees is a non-executive Board with overall legal responsibility for the direction, management and control of Shelter and is collectively accountable for compliance with charity law, company law and other legislative and regulatory requirements. As a Trustee, you will have the chance to support and shape our work and strategic direction. Trusteeship can help you gain experience of strategy and leadership. It will give you experience of setting a strategic vision, influencing and negotiation, and managing risk. If you already have significant experience in these areas, it can be stimulating to use it in a different and potentially challenging context. As a Trustee, you will be part of a team and will have the opportunity to apply your unique skills and experience while learning from others. Working closely with a passionate team of people who have different perspectives is often one of the most enjoyable aspects of the role. People with lived or learned experience of homelessness can bring powerful perspectives to our Board and play an important role in shaping our strategy. Terms of Appointment Terms of office are normally limited to a maximum of two terms, each of three years.

Remuneration

Trustees receive no fees, remuneration, salary or other financial benefits nor any other material benefits in their role at Shelter. However, they can claim reasonable expenses for attendance at Board and other meetings or events in line with the Trustee Expenses Policy.

Application Criteria

Charity Commission CC30 Guidance and the Charities Act 2011 disqualifies some people from acting as a trustee. Shelter will not appoint a person who is not allowed by law to be a trustee.

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

If successful, you will be required to register with the Scottish Social Services Council within 6 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We welcome applications from all sections of the community.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

• Competitive Salary and Pension Options
• Full time & Part time hours available
• Double pay for festive bank holidays
• Long service awards
• Fully funded SVQ3
• Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
• Inhouse training programmes
• Significant Gym discounts
• Continuing Professional Development (CPD)
• 24/7 access to employee assistance programme, including counselling
• A wide range of family friendly policies
• Life Assurance cover of 3 times your salary
• Credit Union
• £200 refer a friend scheme

And many more!

About the Role:

As a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives.

Main Responsibilities:

This Support Worker role working at our Charles Brownlie Blantyre service involves working nightshifts on a rota that includes select weekend work. The working hours for this role are 35 hours per week, following an 8 week rolling rota.

The Support Worker will:

• work as part of a team providing safe, secure, supported accommodation for homeless people.
• support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
• maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
• provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
• provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.

To find out more about being a Support Worker, click the link below:

Support Worker Role Profile

About You:

• To join us, you need to have a genuine passion for helping people.
• Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
• Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
• Ability to relate empathetically to people and recognise their right to choice and independence.
• Ability to work flexibly and as a lone worker.
• Able to use Microsoft or equivalent applications competently.
• Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.

We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.

Do you …

Have connections with Gorbals and Govanhill?

Believe in local democracy, youth work and community development?

Share our values of inclusion, environmental justice and social action?

Have experience, skills or energies that we can use?

Crossroads was founded in 1968, with the declaration that everyone should have the right to ‘live gloriously’. This meant two things: tackling whatever in society gets in the way of a fulfilling life, and nurturing and strengthening people’s confidence and resilience. Based at the Barn in Gorbals, we work with young people, families, and individuals, and work on issues of disability, mental health, migration, housing conditions and much more. Wherever possible we work to bring people together to share experiences, decide together and act together.

Our Board of Trustees is rooted in the community, and elected by members of the Association. These local roots have been essential to the survival of the organisation for over 50 years, against a background that has not always been friendly towards local action or challenges to authority. The survival has also depended on the essential advice and support of legal, financial and organisational talents both within the organisation and from supporters, so that we can demonstrate our integrity and responsibility.

We are looking to increase the strength and breadth of memebrship of our Board of Trustees / Directors and are keen to bring new members on Board. We would particularly welcome interest from younger people, minorities, and those with professional and life experiences we can draw on.

Harbour Homes is Leith and north Edinburgh’s biggest social landlord, providing thousands of affordable homes from Portobello to Granton and everywhere in between. We’ve been contributing to the regeneration of local areas since 1975, and it’s our mission to: ‘To make a positive impact on people’s lives from our home in Leith by providing affordable homes, services and helping to support resilient communities’.

About the role:

This is a brilliant opportunity to join our Tenant Advice Team.

In this role you will provide high quality, specialist welfare benefits advice and advocacy to our tenants to ensure that income is maximised and tenancies sustained.

You will be promoting the service and working in partnership to resolve customers’ issues.

About you:

You must:

• Have at least 2 years’ experience of working in a welfare rights and benefits advice role
• Have thorough knowledge of welfare benefits; welfare reform and best practice in welfare benefits advice
• Be educated to Scottish Credit and Qualifications Framework level 6

A level 1 disclosure check is required. This role is covered by the Rehabilitation of Offenders Act 1974.