JOB PURPOSE

This role has two purposes:

1. To support the fulfilment of the Membership Strategy, drive and lead a membership engagement and recruitment re-focus across the region as a whole, providing support at an individual property level.

2. In support of the Membership Strategy, feed a from-the-ground perspective into current and future campaigns, initiatives and offers to optimise their success.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

At a property/regional level:

1. In fulfilment of the Membership Strategy, drive and lead a membership re-focus across the region as a whole. Supporting individual properties with specific action plans.

2. Understand the challenges and opportunities for membership engagement and recruitment for the region and at each property, and use this knowledge to give context to driving the pragmatic operationalisation of Membership Strategy campaigns and initiatives through bespoke property membership recruitment plans – including:

• implementation activities supporting campaigns and initiatives
• development and delivery of staff training (employee and volunteer)
• agreeing milestones for achieving agreed targets

3. Actively seek opportunities to challenge current property thinking and delivery of membership engagement and recruitment, and help the property “do things differently” if this will have a positive impact.

4. Support the Membership Marketing Manager with the roll-out of campaigns – including developing collateral to support properties achieve membership recruitment targets, local media messaging etc.

5. At a regional-level, contribute a membership perspective to cross-regional/cross-functional projects – for example in collections & conservation-in-action, events & formal learning, functions, food & beverage, gardens, holidays, nature conservation, retail, new systems and processes

6. Across the region, drive income generation in year and drive conversation of visitors to members from 2.5% towards 9%, through developing tools and practice to support and sustain income growth beyond the fixed-term period.

At a central Membership function level

7. Using insight and performance data, review target achievement, test new approaches, monitor results, evaluate effectiveness, and identify opportunities for continuous improvements – and, as appropriate, feed these back into central the Membership team to influence future approaches, campaigns, and initiatives for roll-out to other regions/properties.

8. Contribute to projects that improve the member journey at our places, including: online and in-person sign-up processes, data collection, membership administration, digital cards, and EPOS till related service improvements.

9. Build a network of peer membership organisations as a forum for exchanging initiatives, information, best practice etc.

The current duties of this job do not require a criminal records (Disclosure Scotland) check to be carried out.

WE ARE SEEKING TO RECRUIT AN ENTHUSIASTIC AND COMMITTED SENIOR RESIDENTIAL PROJECT WORKER 3 TO JOIN OUR PENTLAND WAY RESIDENTIAL SERVICE.

Barnardo's Caern Disability Services consists of three unique Projects who deliver a variety of quality services for young people with learning disabilities and/or autism. We have done this for over 40 years.

Our Pentland Way Service is a residential service providing support for up to three older young people. Using a person-centred approach, we aspire to create an environment in which the young people are happy, nurtured and safe. We aim to enhance their lives by supporting them to develop independence in both the domestic environment and the community.

ABOUT YOU

Ideally you will have experience in working directly with children and young people in a residential setting. Experience in supporting children and young people with a learning disability and/or Autism is required.

You will work directly with the children and young people on shift, as part of the staff team on rota. In addition to this your main role will include

• Responsibility for the day to day running of the house
• Leading the staff on shift including rota management, leading practice and ensuring staff are working to high levels of performance in the best interests of the C&YP in our care.
• Supervision of staff including Residential Project Workers and As & When staff
• Supporting the Team Manager and Children's Service Manager with the ongoing development of the Service

The staff team across Caern Services must be fully accepting of our children and be prepared to offer them a professional relationship based on acceptance and informed by our understanding of their individual needs, wishes and experiences. We are passionate about the children and young people that we care for, showing understanding, empathy and consistency in our approach.

You will currently hold or be working towards a SVQ3 (Children and Young People) and also be willing to work towards a recognised SSSC qualification/s relevant to this role (Residential Worker with Supervisory Responsibilities).

This is a full-time position (37 hours). Working on a dayshift rota basis, you will typically work a rota of 5 out of 7 days, including weekends. You will require to be flexible for the needs of the Young People and the Service.

For an informal chat about this role – please call Aileen Gallagher on 0131 339 8840.

Pay & Reward Framework

We appreciate our colleagues' dedication and their commitment to delivering excellence in the vital work we do, driven by their passion and commitment to Barnardo'svalues.We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

We are committed to a rounded colleague experience with an approach to both pay and rewards that are fair, attractive, and progressive. This is in support of our strategic ambition to ensure Barnardo's is a place everyone can belong, grow and thrive.

The salary range advertised is in line with our pay principles, for consistency and fairness while recognising the skills and experience applicants bring to the role. Appointing salaries can be discussed further at appointment stage; we do seek to appoint within this range always exercising responsible stewardship.

Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values

In this role, you’ll:

• Develop and implement Children First’s marketing strategy to position us as the national children’s charity, protecting Scotland’s children.
• Oversee marketing campaigns with a focus on brand management, website development and marketing to cover the full marketing mix across multiple media channels.
• Manage and support the marketing team and work closely with other managers to achieve Children First’s strategic objectives.

We’d love to hear from you if you have:

• Excellent strategic and creative marketing experience.
• Experience delivering successful multi-channel marketing campaigns.
• Experience managing and developing people.
• Strong brand, communications and stakeholder engagement skills.
• A high level of expertise in digital marketing, web content, social media marketing and paid advertising.
• A data-driven approach, using insight and evaluation to improve performance.
• Experience managing budgets, projects and external suppliers.
• A strong drive for excellence, the ability to manage competing priorities and a track record in delivering to tight deadlines.

What we offer:

• A workplace with values of with love, with purpose and with strength
• 40 days annual leave, inclusive of bank holidays
• Pension scheme and wellbeing support
• Flexible and hybrid working arrangements
• Access to Westfield Health, giving colleagues and their families confidential counselling support, wellbeing resources, and access to health and lifestyle benefits to support physical and mental wellbeing.
• Blue Light card discount
• A Fair Work accredited workplace

Our Values

Living our values, you will help create a workplace where our people can thrive, ensuring we deliver the best possible support to children and families.

With love, we put children first.

With purpose, we transform lives together.

With strength, we do whatever it takes to protect Scotland’s children.

Fife Gingerbread has an exciting opportunity for you to join our Making it Work Lone Parent team.

If you enjoy working with people and making a genuine difference, we’d love to hear from you. We’re looking for a motivated, adaptable and forward-thinking individual with a positive, “can do” approach. If you thrive as part of a team, use your own initiative, and enjoy finding creative solutions, you could be exactly who we’re looking for.

This role takes a whole-family approach, supporting parents to build confidence, overcome barriers, and move towards flexible, sustainable and rewarding employment.

Job Description -Support Worker - Making it Work for Lone Parents

To find the right person for our team and to avoid unnecessary disappointment, we ask that you download and study the above job description carefully before applying.

The postholder will be expected to operate in line with our values which are: justice, equity, trust, collaboration and compassion.

Overview

All roles at OPFS contribute to our mission of working with and for single parent families, providing support that enables them to achieve their potential and help create lasting solutions to the poverty and barriers facing many single parents and their children. Our core values of justice, equity, trust, collaboration and compassion are at the heart of everything we do and underpin all aspects of our work.

About this role

We are looking for an experienced Communications and Marketing Manager to take on this exciting new role at OPFS. You will have the opportunity to lead this growing team as part of the Policy and Communications Department. We are looking for a creative and strategic thinker with a proven track record in developing and implementing communications, branding and marketing strategies. If you are passionate about supporting single parents to thrive and access the support they need through our services, we’d love to hear from you.

The postholder will be expected to operate in line with our values which are: justice, equity, trust, collaboration and compassion.

Overview

All roles at OPFS contribute to our mission of working with and for single parent families, providing support that enables them to achieve their potential and help create lasting solutions to the poverty and barriers facing many single parents and their children. Our core values of justice, equity, trust, collaboration and compassion are at the heart of everything we do and underpin all aspects of our work.

About this role

We are looking for a talented Marketing Officer to join our Communications and Marketing team. This is an exciting opportunity to help raise the profile of One Parent Families Scotland ensuring that single parents know where they can turn to for advice and support. We are looking for a creative professional with the ability to combine excellent communication with strong design skills.

The postholder will be expected to operate in line with our values which are: justice, equity, trust, collaboration and compassion.

Overview

All roles at OPFS contribute to our mission of working with and for single parent families, providing support that enables them to achieve their potential and help create lasting solutions to the poverty and barriers facing many single parents and their children. Our core values of justice, equity, trust, collaboration and compassion are at the heart of everything we do and underpin all aspects of our work.

About this role

The Governance and Administration Officer provides efficient, proactive and values led governance support to the Head of Corporate Services to ensure that all governance work is achieved within the timescales set whilst maintaining quality of delivery. They have a crucial role in enabling the Senior Leadership Team (SLT) to focus on strategic priorities and lead with clarity and purpose. This role supports our governance functions including effective running of the Board and Committees and risk management to ensure compliant, efficient and transparent decision-making supporting our strategic purpose, direction and organisational values. This role will contribute significantly to strategic implementation and is key to ensuring we maintain focus and clear reporting using appropriate levels of governance administration and coordination.

The postholder will be expected to operate in line with our values which are: justice, equity, trust, collaboration and compassion.

Overview

All roles at OPFS contribute to our mission of working with and for single parent families, providing support that enables them to achieve their potential and help create lasting solutions to the poverty and barriers facing many single parents and their children. Our core values of justice, equity, trust, collaboration and compassion are at the heart of everything we do and underpin all aspects of our work.

About this role

The National Financial Inclusion Manager will provide strategic and operational leadership for OPFS’s National Welfare Rights and Debt Service, ensuring that single parents across Scotland can access high-quality, person-centred welfare rights, benefits, money and debt advice. The postholder will lead the development and delivery of these services across OPFS frontline services and nationally, ensuring a consistent, accessible and high-quality approach across Scotland.

The postholder will directly line manage the Benefit, Debt and Money Advisors within the staff team, providing effective supervision, support, performance management and professional development. They will ensure consistent, high-quality advice and casework practice across the service and wider OPFS frontline delivery, in line with the Scottish National Standard for Advice and Information and relevant professional standards. The postholder will be required to achieve the Scottish National Standard for Advice (or equivalent recognised accreditation for money advice/welfare benefits) within their first year in post, and to lead the wider team towards accreditation.

The role will involve developing and embedding quality assurance processes, monitoring service performance and outcomes, managing the service budget, and building strong partnerships with statutory and voluntary sector organisations to strengthen referral pathways and maximise financial inclusion outcomes for single parent families. The postholder will also support the integration of welfare rights, benefits, money and debt advice across OPFS frontline services, sharing expertise, strengthening practice and ensuring families can access the right support at the right time.

The postholder will work closely with senior management to ensure the service is well resourced, evidence-based, and responsive to the needs of single parents, and will use frontline data and casework trends to inform OPFS’s wider policy and campaigning work on poverty and financial inclusion.

All roles at OPFS contribute to our mission of working with and for single parent families, providing support that enables them to achieve their potential and helping create lasting solutions to the poverty and barriers facing many single parents and their children. Our core values of trust, equity, justice, collaboration and compassion are at the heart of everything we do and underpin all aspects of our work.

The postholder will also use learning, outcomes and trends identified through My Life and Me and frontline casework to inform service development, quality improvement, funding and reporting, and OPFS’s wider policy and influencing work.

The postholder will be expected to operate in line with our values which are: justice, equity, trust, collaboration and compassion.

Overview

All roles at OPFS contribute to our mission of working with and for single parent families, providing support that enables them to achieve their potential and help create lasting solutions to the poverty and barriers facing many single parents and their children. Our core values of justice, equity, trust, collaboration and compassion are at the heart of everything we do and underpin all aspects of our work.

About this role

The Project Lead will play a key role in supporting the Regional Coordinator / Service Manager with the day-to-day management, coordination and delivery of the OPFS local service.

The postholder will provide operational leadership and support to the service team, helping to ensure high-quality, person-centred and effective support is provided to single parents, children and families.

The Project Lead will support the delivery of the Whole Family Support Third Sector Delivery Fund, working alongside families to address the issues that matter most to them and contributing to improved outcomes for parents, children and families.

Working within the My Life and Me framework, they will support a strengths-based, trauma-informed and whole-family approach. They will help ensure families receive coordinated support based on their individual circumstances, strengths, priorities and aspirations.

The Project Lead will support staff practice, workforce development, quality assurance, performance monitoring and service improvement. They will work closely with colleagues and partners to develop effective pathways and ensure families can access the appropriate support from OPFS and other services.

The postholder will provide day-to-day supervision, guidance and support to staff and relevant colleagues as delegated and will deputise for the Regional Coordinator / Service Manager when required.

The role will contribute to the development of local whole-family support approaches and to the wider OPFS ambition that families experience a “no wrong door” approach, where they can access coordinated support without having to repeatedly tell their story.

Working within the My Life and Me framework, the postholder will provide operational leadership, support and supervision to staff, ensure high-quality service delivery and undertake quality assurance activities.

Health in Mind has an exciting opportunity for an experienced and motivated leader to join our South Services Team as Service Manager for our Midlothian Recovery Services, supporting people with their mental health and drug and/or alcohol recovery journey. Within this role, you will be responsible for ensuring the day-to-day delivery of the Recovery Services, including:

• Recovery Peer Support Service (one-to-one support for people seeking support in recovery, including support for women and those who have experienced a near fatal overdose)
• Recovery Peer Connecting Service
• Hostels Peer Support
• Peer Support Groups (including SMART groups) and Peer Training

You should have experience in; providing leadership and management within services, staff development and supervision, supporting people drug and alcohol recovery and mental health, working as part of a team, working with external stakeholders, meeting service KPI’s, data analysis and preparing data for reporting. Supporting our Peer Support Workers and volunteers, who have their own lived experience of recovery is vital in this role.

If you have experience in these areas and are passionate about supporting people to fulfil their potential, we’d love to hear from you!