Partners in Advocacy has delivered independent advocacy services since 1998 and is a trusted provider across Scotland.

We are pleased to offer an opportunity to join our Edinburgh service as an Independent Advocacy Worker.

This is a rewarding role in a supportive, experienced team, where you will make a genuine difference by providing one-to-one independent advocacy to people aged 16 and over with learning or physical disabilities, autism, and older people. You will support individuals in having their voices heard, helping them express their views, understand their rights, explore their options, and participate in decisions that affect their lives.

The role involves travelling throughout Edinburgh to meet people in a range of community and clinical settings. Travel expenses are covered, and you will be supported to plan your work in a way that is both effective and sustainable.

Working closely with the Service Coordinator, you will help maintain accurate service data and support the development of quarterly reports, helping demonstrate the impact of advocacy.

This is a role that offers a high degree of autonomy, alongside regular support, supervision, and opportunities to connect with colleagues across the organisation.

We warmly encourage applications from people from diverse backgrounds.

If your skills and experience align with the job description and person specification, we would be delighted to hear from you.

Please complete the application form, providing examples of how you meet each aspect of the job description and person specification.

Partners in Advocacy is proud to be a Disability Confident Employer and is committed to creating an inclusive and accessible working environment.

What the role is really like

• You’ll be working most of the time independently, managing your own diary and priorities
• You’ll need to be confident working with people aged 16 and over with learning or physical disabilities, autism, and older people
• Your days will vary from supporting someone in a meeting, to travelling across Edinburgh, to completing case notes at home
• Some situations are complex or emotionally demanding, so strong boundaries are essential
• You’ll need to be able to understand complex information and processes, translate them to your advocacy partners, helping them to understand their rights and explore their options
• You’ll need to be comfortable making decisions and working proactively, while staying connected to your wider team
• You’ll be speaking to a range of professionals in a range of settings, communicating and amplifying your advocacy partner's opinions and wishes
• You’ll record, track and compile statistical and other information, writing it into tracking spreadsheets, Microsoft Word forms and create anonymised case studies

You’ll be a good fit if you:

• Are comfortable working autonomously and managing your own workload
• Are comfortable with regular travel across Edinburgh as part of your working day
• Can recognise the right times to check in with your line manager
• Have good planning and are punctual
• Can build trust with people and communicate clearly in a range of situations
• Are organised and able to balance direct work and admin responsibilities
• Have good writing and IT skills
• Are confident travelling independently across Edinburgh
• Value equality, rights, and person-led support
• Can research, read and understand complex information, then translate it and explain it in clear terms

About Hanover

Hanover has been successfully housing and supporting people in Scotland for over 40 years. Our strategic aims are to have Happy Customers, Desirable Homes and a Resilient Organisation.

This is an exciting time to join Hanover. We are continuing to invest in our people, strengthen our culture and modernise how we work. We are also proud to be finalists in the Employer of the Year Award at the Cherries Awards – recognition of our commitment to creating a great place to work.

About the Role

We are delighted to be recruiting for a People Partner who shares our passion for delivering a first-class people service and expert advice to our managers and employees.

This is a fantastic opportunity to join us at a time of growth, transformation and ambition within Hanover. As a People Partner you will play a key role in shaping the future of our people agenda and helping us deliver an exceptional employee experience.

As a People Partner, you will work in a fast-paced environment providing professional support and advice across a broad range of people matters. You will be a trusted partner to managers by helping them navigate challenges, build capability and deliver excellent customer service through their teams.

Our People Partner's have the opportunity to lead and take part in our exciting strategic projects, including the implementation of our new HR system. Your role will involve leading projects, working groups and driving change that will have a lasting impact across the organisation.

The successful candidate will also be a key member of our People and Engagement Strategy Programme Board, helping to shape, influence and deliver priorities that support Hanover’s long-term success.

This is a hybrid role with a minimum of two days per week in an office location in Elgin, Edinburgh or Glasgow.

About You

We are looking for someone who is confident, resilient and thrives in a busy, evolving environment. You will bring strong employee relations experience, sound judgement and the ability to build trusted relationships at all levels.

The key requirements for this role include:

• SCQF Level 8 or equivalent qualification.
• Demonstrable experience of managing and advising on a broad range of complex employee relations issues.
• Experience of reviewing, developing and improving policies, procedures and working practices.
• Experience of leading or supporting change projects and delivering successful outcomes.
• Experience of producing data, insights and reports to identify trends and implement improvements.
• Up-to-date knowledge and understanding of employment law, compliance and best practice.
• Excellent verbal and written communication skills, with strong attention to detail.
• Ability to influence and build effective relationships with employees and managers at all levels.
• Strong time management skills with the ability to manage competing priorities.
• Excellent organisational, analytical and problem-solving skills.
• Resilient, adaptable and able to perform well in a fast-paced environment.

What We Offer:

Hanover offers a supportive and friendly environment where our people are valued and appreciated. We are a Scottish Living Wage employer as well as being a Gold IIP and IIP Gold for Wellbeing and Young Person’s Guarantee employer. Your hard work and drive to succeed are rewarded through:

• Competitive salary and pension options.
• Health and Wellbeing support networks including Mental Health First Aiders and a 24/7 GP helpline.
• Employee counselling service upon assessment.
• Access to our Hanover Perks platform which includes high street discounts and health cash plan.
• Cycle to work scheme.
• Tech Scheme.
• Family friendly policies.
• Payment of PVG or Disclosure (where applicable)

In this role, you’ll:

• Support colleagues across Children First to use our systems confidently and effectively, helping them record their work clearly and accurately.
• Provide first line support for system queries, troubleshooting issues and working with our IT and system partners to resolve them.
• Maintain and improve guidance, templates and support materials, ensuring they are clear, accessible and up to date.
• Contribute to testing, implementation and continuous improvement of systems, including Microsoft Dynamics 365 and Microsoft 365 tools.
• Use insights from user feedback and data quality checks to help improve how our systems support practice, reporting and learning.

We’d love to hear from you if you have:

• Experience in a systems support, ICT support or application support role.
• Confidence supporting colleagues with varying levels of digital confidence, using clear and patient communication.
• Experience of working with business systems such as case management, CRM or HR systems, ideally including Microsoft Dynamics 365.
• Strong organisational skills and attention to detail.
• An understanding of data quality, information governance and the importance of accurate recording.
• A proactive, collaborative approach and commitment to our values.

What we offer:

• A workplace with values of with love, with purpose and with strength
• 40 days annual leave, inclusive of bank holidays
• Pension scheme and wellbeing support
• Flexible and hybrid working arrangements
• Access to Westfield Health, giving colleagues and their families confidential counselling support, wellbeing resources, and access to health and lifestyle benefits to support physical and mental wellbeing.
• Blue Light card discount
• A Fair Work accredited workplace

Our Values

Living our values, you will help create a workplace where our people can thrive, ensuring we deliver the best possible support to children and families.

With love, we put children first.

With purpose, we transform lives together.

With strength, we do whatever it takes to protect Scotland’s children.

Job Purpose

To provide high quality advice and representation to individuals and families on income maximisation, welfare benefits, debt, housing and money, in line with the Scottish National Standards for Information and Advice Providers.

The adviser will deliver support across a range of settings in line with MAT Standard 8, which states that all people must have access to independent advocacy and support for housing, welfare and income needs. This includes helping individuals to navigate services, have their voice heard, and secure their rights, particularly where poverty, stigma or complex needs create barriers to engagement. The adviser’s work forms part of a project funded through the DDTF Improvement Fund, administered by Corra, which aims to reduce drug-related harm by addressing the wider social and structural factors that impact on recovery and wellbeing.

By joining our team, you will be helping alleviate poverty and improve individuals, families and children’s lives and ensure our Vision is fulfilled, in that no one in our communities endures hardship.

Organisation Profile

Scottish Alcohol Counselling Consortium (SACC) is a small, member-led organisation of councils on alcohol and local, voluntary alcohol and addiction support agencies. Our member organisations all provide alcohol counselling or one to one support as part of their services.

Our aim is to make a meaningful contribution to communities across Scotland by improving counselling and support for individuals and families affected by alcohol and other addictions.

The post is currently hosted by Murray’s Initiative and the successful candidate will be employed by them. Murray’s Initiative (formally known as Glasgow Council on Alcohol) is an independent Scottish charity that works to reduce alcohol and drug-related harm at both individual and community levels. Established in 1965, Murray’s Initiative adopts a long-term, trauma-informed and asset-based approach to changing the culture around substance use. Its services are built on a person-centred, harm-reduction model, supporting people whether their goal is to reduce consumption or achieve abstinence.

Role :

SACC is looking to attract experienced trainers who hold a COSCA Trainer Accreditation to deliver SACC’s bespoke Counselling People Towards Behaviour Change (CPTBC) course. CPTBC is a 30-hour course accredited by COSCA usually delivered over 8 weeks (negotiable).

The delivery is split between 70% in-person delivery and 30% online delivery. SACC would guarantee at least one course delivery per annum; delivery location is dependent based on geographical demand and can be negotiated.

• Flat fee per course delivery & marking: £2,500
• Zoom use included on SACC Zoom account
• CPD access

SACC adheres to the COSCA ethical framework for good practice in counselling, psychotherapy and counselling skills. We also ensure that all trainers contracted by SACC are members of COSCA and suitably qualified.

Additionally, this post requires membership of the Protection of Vulnerable Groups (PVG) Scheme for protected adults. Successful applicants will be required to join the PVG Scheme and have personal liability insurance.

Any questions about the post, please contact SACC Manager Michaela Zemachová.

michaela@scotacc.org

The Extra Help Unit (EHU) provides support to vulnerable domestic consumers and micro-businesses across Great Britain with their energy complaints. As defined in the CEAR Act 2007, the EHU has statutory duties to deal with cases where the consumer’s energy supply has been disconnected or is at risk of imminent disconnection. The Unit also has statutory powers to support vulnerable consumers. A person may be deemed to be vulnerable due to their personal circumstances, the complexity or urgency of their complaint. The EHU is a referral only service with agreed referral partners including Citizens Advice Consumer Service, Ofgem and Ombudsman Services: Energy.

As a Caseworker within the Extra Help Unit, you will carry out an important role by investigating and resolving energy complaints on behalf of vulnerable consumers. You will ensure that the consumer’s personal circumstances and any detriment caused by supplier failures are fully considered when negotiating an outcome. You will deal with a range of callers who are often upset, angry or stressed about their situation. Callers may also be experiencing financial difficulties, or have mental or physical health conditions. You will be expected to support consumers in a respectful, inclusive and non-judgemental manner.

The Caseworker role is both challenging and rewarding, with the majority of complaints and circumstances being complex in nature. You will get to work within a great team, and within a constantly changing energy market with the opportunity to make a difference to people’s lives.

Please note that the offer of employment for this role will be subject to a receipt of a satisfactory Basic Disclosure Certificate.

Employee benefits

Citizens Advice Scotland offers excellent terms and conditions. We want our people to have a great work life balance and we have designed our working practices and benefits to support this. Here are some of things our employees benefit from: a 35-hour full time working week, 40 days annual leave, a flexi-time system which recognises and protects the operational delivery aspects of the service, and hybrid working opportunities for every role. For more details of some of the other benefits on offer to our employees, please see the section on employee benefits in the job pack.

Citizens Advice Scotland is committed to promoting diversity and inclusion. We offer a range of family friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

CAS provides options for hybrid working to allow employees to balance their time attending the office with time working from home. The number of days you will be able to work from home each week will be dependent on your job role and can be discussed as part of the recruitment process.

Key duties include developing effective policy narratives and using these to create change in key areas relating to anti-racism in Scotland.

The successful candidate will have excellent awareness of the Scottish policy environment and experience of previous work in informing public policy or in campaigning. They will have knowledge of equality issues and most importantly, the desire and ability to make a real improvement to racial equality in Scotland.

Who Cares? Scotland is Scotland’s only national independent membership organisation for Care Experienced people. Our strategic vision is to secure a lifetime of equality, respect, and love for Care Experienced people in Scotland.

At the heart of Who Cares? Scotland’s work are the rights of Care Experienced people, and the power of their voices to bring about positive change.

We provide individual lifelong relationship-based independent advocacy and a broad range of imaginative participatory and engagement opportunities for Care Experienced people across Scotland. We work alongside Corporate Parents and communities to broaden understanding and create change. We work with policy makers, leaders, and elected representatives locally and nationally to shape law, policy, and practice, working together to build on the aspirations of The Promise and secure positive change.

The post is primarily focused on the development, delivery, and evaluation of our Communities that Care work within schools primarily in Edinburgh but will feed into our national work too. Providing training and support to schools and other organisations across Scotland and leading on the evaluation and reporting will be key to this role.

The post holder will work with the Coordinator and existing Development Officer to deliver and report on an already-established programme of training and support for all schools in Edinburgh. The post holder will be responsible for liaising with all primary and secondary schools and key senior leaders within the local authority; providing ongoing training and support; gathering evaluation data via ongoing consultation and focus groups with teachers and pupils; and reporting on the impact of this work on the school community/wider local authority.

Whilst the post holder will have a principal focus on Edinburgh schools, they will also support the delivery of the Communities that Care model to schools and local authorities across the country. Participation is also a key part of this role, with the post holder leading on the development, delivery, monitoring and evaluation of local participation groups and supporting local Care Experienced people to engage with our wider membership offer.

The successful candidate will be joining Who Cares? Scotland at an exciting time, when the voices of those who are in or have experienced care are growing in power, individually and collectively – bringing with them insight, challenge, hope and change. While we would welcome the knowledge gathered through relevant qualifications, we are just as interested in relevant work experience.

We welcome and encourage applications from those with experience of care.

If this sounds like the role for you, we would love to hear from you. For an informal conversation about this opportunity please contact Ray MacLean at rmclean@whocaresscotland.org.

We are recruiting for a Head of Press and Communications to join our Audience and Commercial department at The Lyceum.

The Head of Press and Communications will shape how we communicate with the media, our stakeholders and the wider public. They will be responsible for developing and delivering a clear, compelling and consistent organisational voice across corporate communications, press, internal communications and reputation management.

The role will lead on relationships with press and media: proactively pitching stories, securing coverage, identifying opportunities to raise the profile of The Lyceum, and helping us to achieve our ambitions both on and off the stage.

Are you passionate about people and motivated by making a real difference? Do you enjoy meeting new people, building confidence, and supporting others to take positive steps towards sustainable employment?

If so, Community Renewal Trust really want to hear from you.

Community Renewal Trust is a values driven, dynamic, and innovative organisation working at the cutting edge of efforts to end persistent poverty in Scotland. We operate across three neighbourhoods and run two social enterprises, creating meaningful impact and rich learning opportunities every day. This is an exciting chance to be part of a team that is committed, forward thinking, and focused on lasting change.

For an informal chat about this role please contact Michael Byrne - Manager - Michael.Byrne@communityrenewal.org.uk to arrange a convenient time.