Right There
Right There

Charity registered in Scotland SC017093

Our charity has a proud history of serving communities in Scotland. Previously called Ypeople, we started a new chapter in April 2022.

Current vacancies

Management Accountant

  • Full time
  • £35,220 – £39,008
  • Glasgow
  • Closing 15th March 2024

We are recruiting for the newly created role of Management Accountant to join our Finance team in Glasgow.

Reporting to our Financial Controller/Company Secretary, the Management Accountant will provide technical expertise to fully own the accounting process of our charity. The post holder will also manage our Finance Assistants and Finance Administrator to ensure that sales and purchase ledgers are maintained with proper financial controls, including aged debtors and creditors.

Right There is a charity working to prevent people becoming homeless and separated from their loved ones.

We’re here for children and adults who are living with the effects of poverty, addiction or broken relationships. Walking alongside people at home and in the community, we provide tailored support and form trusting relationships to help people feel happier, safer and more confident to live their lives.

Rooted in communities across Scotland for 200 years, we’re there for people going through tough times. Our work won’t stop until everyone has an equal chance to create a safe and supportive place to call home.

The main duties and responsibilities will include:

  • Provide line management to currently 2 Finance Assistants and 1 Finance Administrator, with the ability to build and develop the team’s efficiencies, processes, and day-to-day controls
  • Lead the development of the finance team to better understand the chart of accounts, income/expenditure throughout the organisation, and how to fully maximise the use of general ledger to provide accurate reporting
  • Build and maintain strong relationships with the team, feeding back on performance and highlighting where there are skill gaps
  • Responsible for General Ledger implementation and changes
  • Support the Finance Controller with the annual audit, prepare statutory accounts, and lead the audit field work
  • Support the Finance Controller and Senior Finance Officer with system implementation and changes including general ledger, suppliers, and project coding
  • Work with the Finance Business Partner to aid the budgeting and forecasting process, and budget holder reporting with accurate data and monthly accounts
  • Analyse and report accurate data
  • Prepare monthly accounts
  • Responsible for timeliness of month end processes
  • Review, Correct, and Input Monthly Journals
  • Develop and manage internal recharges, journal mis-postings, corrections, and reallocations
  • Balance sheet, profit and loss, and trial balance reconciliations
  • Reconcile all key balance sheet control accounts
  • Review of accounts payable and receivable ledgers and associated accruals and prepayments

Full details are in the job & person specification on our website.

What we expect from you

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

We’re looking for someone with a recognised relevant qualification such as ACCA, CIMA, ACA. We’re also looking for you to have technical expertise and pay acute attention to detail within general ledger accounting.

What you can expect from us

We value our staff as our greatest asset and will provide the following working conditions:

  • The post holder will report to the Financial Controller/Company SecretaryYour normal working hours are 35 per week Monday to Friday.
  • Your usual place of work will be 15 Dava Street, Glasgow, G51 2JA. Alternatively, you may also choose to work remotely from your home address where appropriate.
  • Working arrangements must be agreed with your line manager, based on the needs of the service.
  • Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays
  • All appointments are subject to a minimum of a 12-week probationary period
  • You will be automatically enrolled into the People’s Pension in the month that you will complete 3-months of employment, provided you meet the auto-enrolment criteria
Shortlist
Closed vacancies
This vacancy has now closed

Finance Assistant

  • Full time
  • £25,035 – £27,472
  • Glasgow
  • Closing 19th February 2024

We are recruiting for a Finance Assistant to join our Finance team based at our office Dava Street, Glasgow.

The Finance Assistant will support the Finance department and wider organisation by producing finance management information, they will work closely with the Senior Finance Officer, wider team and Managers throughout the organisation to ensure that effective financial information and reporting is available at all levels.

Right There is a charity working to prevent people becoming homeless and separated from their loved ones.

We’re here for children and adults who are living with the effects of poverty, addiction or broken relationships. Walking alongside people at home and in the community, we provide tailored support and form trusting relationships to help people feel happier, safer and more confident to live their lives.

Rooted in communities across Scotland for almost 200 years, we’re there for people going through tough times. Our work won’t stop until everyone has an equal chance to create a safe and supportive place to call home.

Main duties and responsibilities will include:

• Help manage purchase ledger, sales ledger, and credit control functions

• Process and reconcile supplier invoices, petty cash, credit cards, and staff expenses

• Responsible for monthly bank reconciliations

• Preparation and input of monthly payroll data using payroll software

• Management of income schedules, accounts receivable, and aged debtors

• Manage and update housing management system and report on trends within housing benefit income and debt

• Maintain premise and utilities contract registers

• Manage relevant supplier accounts and report on expenditure trends relating to general rates, rents, and utilities

• Day to day management of income and expenditure in relation to contracts, grants, fundraising and donations

• Aid in the production of monthly management accounts and ad hoc reporting

• Prepare monthly accrual, prepayment, and income journals

• Assist in the annual audit and review of systems, policies, and processes

• Assist in ongoing systems development to ensure continuous improvement

• Commitment to ongoing professional development

Full details can be found in the job & person specification on our website.

What we expect from you

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

We're looking for someone that has gained relevant experience of working in a generalist finance environment. You will also have knowledge of the processes and practices that are central to the finance function as well as knowledge of current finance legislation.

You will also confident in the use of Microsoft Office packages, in particular Excel.

What you can expect from us

We value our staff as our greatest asset and will provide the following working conditions:

• The post holder will report to the Financial Controller

• Your normal working hours are 35 per week Monday to Friday.

• Your usual place of work will be 15 Dava Street, Glasgow, G51 2JA. Alternatively, you may also choose to work remotely from your home address where appropriate.

• Working arrangements must be agreed with your line manager, based on the needs of the service.

• Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays

• All appointments are subject to a minimum of a 12-week probationary period

• You will be automatically enrolled into the People’s Pension in the month that you will complete 3-months of employment, provided you meet the auto-enrolment criteria

Shortlist
This vacancy has now closed

Project Manager- Digital Transformation

  • Full time
  • £39,000 – £43,000
  • 15 Dava Street, Glasgow, G51 2JA
  • Closing 21st February 2024

We are recruiting for a Digital Transformation Project Manager to join our team. Reporting to the Head of Strategic Initiatives and Governance, the Project Manager will play a pivotal role in driving organisational change through the effective implementation of digital initiatives.

Right There is a charity working to prevent people becoming homeless and separated from their loved ones.

We’re here for children and adults who are living with the effects of poverty, addiction or broken relationships. Walking alongside people at home and in the community, we provide tailored support and form trusting relationships to help people feel happier, safer and more confident to live their lives.

Rooted in communities across Scotland for almost 200 years, we’re there for people going through tough times. Our work won’t stop until everyone has an equal chance to create a safe and supportive place to call home.

Main duties and responsibilities will include:

• Execute digital transformation projects from initiation to completion, ensuring adherence to project milestones and deadlines

• Monitor and report on project progress, addressing any deviations and implementing corrective actions

• Collaborate with key stakeholders, including leadership team, senior management, and cross-functional teams, to include a range of perspectives to understand business requirements and ensure alignment with digital transformation goals

• Working closely with the Head of Strategic Initiatives and Governance, facilitate communication plans for transformation activities and manage expectations among stakeholders throughout the project lifecycle

• Produce data and insights that are meaningful, maintained, accurate and up to date to facilitate informed decisions, reporting and communications

• Coordinate with various departments to allocate and manage resources effectively, including personnel, budget, and technology

• Identify and assess risks associated with digital transformation projects, developing mitigation strategies to minimize potential negative impacts

• Implement risk management plans and ensure the project team is prepared to address unforeseen challenges

• Apply a structured methodology and lead change management activities to deliver strategic priorities and facilitate smooth transitions during digital transformations

• Provide guidance and support to employees to ensure successful adoption of new processes and technologies, including relevant training and engaging change agents to drive adoption of change

• Oversee the implementation of digital technologies and solutions, ensuring they align with organisational objectives and contribute to improved efficiency and effectiveness

Full details are in the job & person specification on our website.

What we expect from you

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

We’re looking for someone that has proven Project Manager/change management experience gained specifically in digital transformation projects. You will also have a strong understanding of digital technologies, including cloud computing, data analytics and emerging trends.

What you can expect from us

We value our staff as our greatest asset and will provide the following working conditions:

• The post holder will report to the Head of Strategic Initiatives and Governance

• Your normal working hours are an average of 35 per week. These hours are usually worked Monday to Friday, and flexibly between the hours of 8.00am to 6.00pm, with core hours over the period of 10am to 4pm with one-hour unpaid break. Variations to these hours must be agreed with your line manager.

• Your usual place of work will be 15 Dava Street, Glasgow, G51 2JA.

• Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays.

• You will be automatically enrolled into the People’s Pension in the month that you will complete 3-months of employment, provided you meet the auto-enrolment criteria.

• Life Insurance from day one

• Option to purchase and sell annual leave.

• Cycle to work scheme.

• Ongoing learning and development

• Wellness programmes

Shortlist
This vacancy has now closed

Bid Writer

  • Full time or Part time
  • £30,000 – £33,000
  • 15 Dava Street, Glasgow, G51 2JA
  • Closing 21st February 2024

We’re recruiting for a Bid Writer to join our Development Team for a period of 12-months.

The Bid Writer will be responsible for the scoping, development and submission of grant funding bids, diverse income streams and business opportunities on behalf of Right There.

The tracking of income opportunities and submissions coupled with mapping and prospecting opportunities across the third sector landscape, will ensure that Right There maximises its income potential across all its programmes and the wider organisation.

Right There is a charity working to prevent people becoming homeless and separated from their loved ones.

We’re here for children and adults who are living with the effects of poverty, addiction or broken relationships. Walking alongside people at home and in the community, we provide tailored support and form trusting relationships to help people feel happier, safer and more confident to live their lives.

Rooted in communities across Scotland for almost 200 years, we’re there for people going through tough times. Our work won’t stop until everyone has an equal chance to create a safe and supportive place to call home.

Reporting to our Income Generation Lead, the main duties and responsibilities will include:

  • Scoping, preparing and submitting funding proposals and grants whilst supporting the development of new approaches towards programme delivery
  • Monitoring of contracts and grants including active mapping and tracking of income streams and effective resubmission process
  • Supporting the development of funding/income ‘pipeline’ portfolio, providing regular review of diverse income opportunities across 3rd sector landscape and managing the bid library.
  • Coordinating the completion of grant applications and reports in line with contractual compliance and liaising with relationship managers to ensure timely submission
  • Facilitation of scoping & risk presentation process, contributing to an increased level of bid opportunities where relevant and appropriate to Right There’s mission and vision
  • Supporting the tender submission process where required
  • Work with the communications team to promote Right There services through agreed media outlets
  • Support communication with fundraising initiatives and bids linked to programme development
  • Responsible for contributing to monitoring reports and KPI data when required

Full details can be found in the job & person specification on our website.

What we expect from you

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

We’re looking for someone that has gained experience of bid management from identifying opportunities through to successful completion as well as having a track record in tender/grant fundraising.

What you can expect from us

We value our staff as our greatest asset and will provide the following working conditions:

  • The post holder will report to the Income Generation Lead and through them to the Director of Development.
  • Your normal working hours are an average of 35 per week. These hours are usually worked Monday to Friday, and flexibly between the hours of 8.00am to 6.00pm, with core hours over the period of 10am to 4pm with one-hour unpaid break. Variations to these hours must be agreed with your line manager.
  • Your usual place of work will be 15 Dava Street, Glasgow, G51 2JA.
  • Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays.
  • You will be automatically enrolled into the People’s Pension in the month that you will complete 3-months of employment, provided you meet the auto-enrolment criteria.
  • Life Insurance from day one
  • Option to purchase and sell annual leave.
  • Cycle to work scheme.
  • Ongoing learning and development
  • Wellness programmes
Shortlist
This vacancy has now closed

Housing Services Manager

  • Full time
  • up to £40,236
  • Glasgow
  • Closing 7th February 2024

We are recruiting for a Housing Services Manager to lead our Glasgow Key Fund programme supporting over 400 tenancies across Glasgow. The post holder will also directly manage our rent deposit service, currently provided in Glasgow and South Lanarkshire.

The Housing Services Manager will help drive delivery performance within the team and they will encourage and support a culture of robust tenancy management delivered with dignity and respect towards tenants, stakeholders and colleagues.

Right There is a charity working to prevent people becoming homeless and separated from their loved ones.

We’re here for children and adults who are living with the effects of poverty, addiction or broken relationships. Walking alongside people at home and in the community, we provide tailored support and form trusting relationships to help people feel happier, safer and more confident to live their lives.

Rooted in communities across Scotland for almost 200 years, we’re there for people going through tough times. Our work won’t stop until everyone has an equal chance to create a safe and supportive place to call home.

Main duties and responsibilities will include:

  • Ensure tenancy procedures are coordinated and undertaken with regards to the filling of our temporary furnished flats
  • Ensure that processes between Right There and the Homeless referral teams are detailed and clear
  • Ensure “Sign Up” arrangements for new tenants are comprehensive and rental rights and responsibilities for said tenants are understood and accepted
  • Responsible for arrangements being organised and/or in place for new tenants requiring additional housing support interventions or equivalent
  • Ensure All housing benefit checks and follow ups are processed and checked timeously
  • Oversee that tenancy inspections are allocated appropriately to Tenancy Liaison Workers and all tenancy checks are completed Ensure procedures in place to manage and follow up any tenancy or neighbourhood issues and complaints
  • Ensure that referrals for TFFs are processed in a timely and proactive manner
  • Assess needs against relevant criteria e.g. location, house size, neighbourhood, family (or other) size
  • Liaise with HSCP and other stakeholder agencies which may include participating in allocation and ongoing support meetings
  • Manage arrangements for tenant viewings, waiting lists and tenant/property packs
  • Monitor performance in terms of tenant property inspections and condition management checks
  • Lead the Glasgow Key Fund and RDS teams with a clear focus on delivery performance and outcome attainment
  • Lead the teams to deliver great “customer” service and a People First Approach
  • Work in partnership with Right There colleagues; promote clear and singular communication
  • Accountable for service specific data collection, analysis and regular agreed reporting
  • Deliver on service performance, using KPI data to support decision making and planning for current programmes.
  • Analyse both external and internal data/information to support future growth, development and planning
  • Responsible for upholding the tenancy standards in line with Glasgow City Council’s letting standards and maintaining these standards across all tenure types
  • Register with any required government bodies and ensure membership is updated and any attributed costs are paid for
  • Develop strong working partnerships with external agencies, promoting Right There’s work
  • Day to day working partnership with key commissioners involved in service review and reporting
  • Support the compiling and associated management of approved annual budgets
  • Manage said budgets for all aspects of Glasgow Key Fund and Rent Deposit Services
  • Ensure services operate within financial parameters and targets

What we expect from you

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

We’re looking for someone with a relevant qualification in Housing and/or Property Management coupled with knowledge of current relevant legislation, policies and strategies relating to housing and homelessness.

You will also be a strong leader with a proven track record in effective coaching and people management.

What you can expect from us

We value our staff as our greatest asset and will provide the following working conditions:

  • The post holder will report to the Head of Operations-Housing and Communities
  • Your normal working hours are an average of 35 per week. These hours are usually worked Monday to Friday, and flexibly between the hours of 8.00am to 6.00pm, with core hours over the period of 10am to 4pm with one-hour unpaid break. Variations to these hours must be agreed with your line manager.
  • Your usual place of work will be 17 Dava Street, Glasgow, G51 2JA.
  • Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays.
  • You will be automatically enrolled into the People’s Pension in the month that you will complete 3-months of employment, provided you meet the auto-enrolment criteria.
  • Life Insurance from day one
  • Option to purchase and sell annual leave.
  • Cycle to work scheme.
  • Ongoing learning and development
  • Wellness programmes
Shortlist
This vacancy has now closed

Supporter Engagement Manager

  • Full time
  • £35,000 – £39,000
  • 15 Dava Street, Glasgow, G51 2JA
  • Closing 30th January 2024

We are recruiting for a Supporter Engagement Manager to join our Development team.

This is a newly created role reporting to our Head of Communications, the post holder will aim to grow and strengthen community supporter fundraising activity and external engagement. This role will be pivotal in developing, implementing and delivering fundraising activities, cultivating relationships and networks with funders and planning, monitoring and evaluating supporter journeys.

Right There is a charity working to prevent people becoming homeless and separated from their loved ones.

We’re here for children and adults who are living with the effects of poverty, addiction or broken relationships. Walking alongside people at home and in the community, we provide tailored support and form trusting relationships to help people feel happier, safer and more confident to live their lives.

Rooted in communities across Scotland for almost 200 years, we’re there for people going through tough times. Our work won’t stop until everyone has an equal chance to create a safe and supportive place to call home.

Main duties and responsibilities will include:

• Contribute toward the development of a supporter engagement fundraising strategy and have delegated responsibility for delivering against strategic objectives and activities that optimise Right There’s current work.

• Identify key growth areas to support in the diversification of income, growing the charity’s community of supporters.

• Work with Communications and Marketing colleagues to contribute toward ideas for new supporter fundraising campaigns and initiatives and play a significant role in campaigns aimed at different supporter groups.

• Coordinate grassroots awareness and fundraising activities/events across local programmes, key community groups and organisations including churches, schools, universities, and other community groups.

• Manage all supporter enquiries and dealings with all aspects of the donation process from point of donation to thanking supporters.

• Build and manage a portfolio and pipeline of volunteers and corporate partners, you will constantly work to develop new supporters and leads.

• Ensure the organisation adheres to the codes of fundraising practice set by the Fundraising Regulator.

• Work in collaboration with the finance team to manage and oversee the donor tracker, and when appropriate take the lead in developing Right There’s CRM system

• Manage databases and third-party fundraising portals and stay updated on the latest insights and industry trends and provide relevant guidance to the organisation.

Full details are in the job & person specification on our website.

What we expect from you

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

We’re looking for someone that has strong knowledge of legislation and best practise relating to corporate, community and event fundraising. We're also looking for someone that has a strong track record of inspiring supporters and volunteers to take desired action through fundraising activity, and who can demonstrate evidence of identifying opportunities, moving them through a funding pipeline process to deliver income.

What you can expect from us

We value our staff as our greatest asset and will provide the following working conditions:

• The post holder will report to the Head of Communications.

• Your normal working hours are an average of 35 per week. These hours are usually worked Monday to Friday, and flexibly between the hours of 8.00am to 6.00pm, with core hours over the period of 10am to 4pm with one-hour unpaid break. Variations to these hours must be agreed with your line manager.

• Your usual place of work will be 15 Dava Street, Glasgow, G51 2JA.

• Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays.

• You will be automatically enrolled into the People’s Pension in the month that you will complete 3-months of employment, provided you meet the auto-enrolment criteria.

• Life Insurance from day one

• Option to purchase and sell annual leave.

• Cycle to work scheme.

• Ongoing learning and development

• Wellness programmes

Shortlist
This vacancy has now closed

Service Manager

  • Full time
  • up to £33,000
  • Inverness
  • Closing 22nd January 2024

We are recruiting for a Service Manager to lead the team at our At Home and In the Community programme based in Inverness.

The Service Manager will be responsible for leading service provision in the Highlands (currently Inverness and surrounding environs). This relates to directly managing a 6-bed supported accommodation programme for care-experienced young people together with a young persons’ outreach service. In addition, Right There works in partnership in supporting young people who are unaccompanied asylum seekers.

Right There is a charity working to prevent people becoming homeless and separated from their loved ones.

We’re here for children and adults who are living with the effects of poverty, addiction or broken relationships. Walking alongside people at home and in the community, we provide tailored support and form trusting relationships to help people feel happier, safer and more confident to live their lives.

Rooted in communities across Scotland for almost 200 years, we’re there for people going through tough times. Our work won’t stop until everyone has an equal chance to create a safe and supportive place to call home.

Main duties and responsibilities will include:

  • Provide support and leadership to the Senior Support Worker and Support Workers at Highland Aftercare
  • Develop positive and supportive relationships with your staff team.
  • Develop strong partnerships with external agencies.
  • Arrange and facilitate regular support and supervision sessions with your team members, utilising best practice in performance management to ensure staff are supported to undertake their roles.
  • Have a detailed knowledge of other relevant programmes.
  • Ensure programmes work within budget
  • Complete yearly appraisals and personal development plans with your staff team.
  • Investigate and resolve any complaints made by the people we support.
  • Ensure staff are utilising support plans to record and assess the progress of the people we are supporting.
  • Ensure a safe environment is provided for those we support, our employees, and others, including ensuring a high standard of accommodation is provided.
  • Compile Right There Key Performance Indicators (KPI) and any required local authority returns / reports.
  • Reporting to the Care Inspectorate, ensuring all required returns and documentation is completed within agreed timescales.
  • Compiling an Annual Review and Business Plan, highlighting the positive impact the programme has had on those we support and the local community.

What we expect from you

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

To be the registered manager of the programme, you will be qualified to SVQ 4 Management level 9 in Social Services and Healthcare or SSSC approved equivalent, combined with relevant experience or a minimum of SVQ 3 Social Services and Healthcare, SCQF Level 7 with a commitment to achieving SVQ 4 within agreed timescales.

You will also be able to demonstrate your experience of leading and coaching a team and ideally you will have gained experience of managing a service.

What you can expect from us

We value our staff as our greatest asset and will provide the following working conditions:

The post holder will report to the Operations and Business Manager.

  • Your normal working hours are 39 per week. These hours are usually worked Monday to Sunday, and flexibly between the hours of 8.00am to 6.00pm, with core hours over the period from 10am to 4pm, with one-hour unpaid break. Variations to these hours must be agreed with your line manager.
  • Your usual place of work will be 73-77 Old Perth Road, Inverness, IV2 3RH.
  • Annual leave entitlement of 234 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 312 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays
  • You will be automatically enrolled into the People’s Pension in the month that you will complete 3-months of employment, provided you meet the auto-enrolment criteria
  • Hours of work are mainly worked Monday to Friday however flexibility is required to work during the evening or at weekends if required to support the service.
Shortlist
This vacancy has now closed

Locality Manager

  • Full time
  • £36,853 – £40,236
  • Glasgow
  • Closing 8th January 2024

We are recruiting for a Locality Manager to lead our service provision in Glasgow, East Dunbartonshire and South Lanarkshire.

In Glasgow this relates to directly managing a supported accommodation service as well as a service supporting young people living semi independently. In East Dunbartonshire, the post holder will be responsible for leading a tenancy support service enabling people to access and sustain tenancies.

Our South Lanarkshire service focuses on community housing support.

Right There is a charity working to prevent people becoming homeless and separated from their loved ones.

We’re here for children and adults who are living with the effects of poverty, addiction or broken relationships. Walking alongside people at home and in the community, we provide tailored support and form trusting relationships to help people feel happier, safer and more confident to live their lives.

Rooted in communities across Scotland for almost 200 years, we’re there for people going through tough times. Our work won’t stop until everyone has an equal chance to create a safe and supportive place to call home.

Main duties and responsibilities include:

  • Directly manage delivery of Glasgow and East Dunbartonshire service from Branston Court Service in Maryhill
  • Ensure robust person-centred planning is at the heart of delivery with maintained and accurate support plans recording SMART outcomes.
  • Lead your portfolio with emphasis on best practice, qualitative based outcomes and robust operational controls
  • Responsibility for service development and excellence leading on the collation and implementation of annual review and improvement programme.
  • Investigate new opportunities allied to and/or supporting existing service provision
  • Support leadership and senior management colleagues develop new service proposals and tenders of new and existing activity.
  • Lead the teams to deliver great “customer” service and a People First Approach
  • Build your team taking responsibility for recruitment, induction and performance using support and supervision and appraisal tools.
  • Responsibility for the learning and continued professional development of yourself and your teams, actively encouraging reflective practice for team learning
  • Accountable for service specific data collection, analysis and regular agreed reporting
  • Deliver on service performance, using KPI data to support decision making and planning for current programmes.
  • Analyse both external and internal data/information to support future growth, development and planning
  • Responsible for upholding the Scottish Social Services Council (SSSC) Codes of Practice and Health and Social Care Standards within your programme.
  • Lead Glasgow and West partnership with key commissioners involved in service review and reporting.
  • Responsible for compiling and managing the approved annual budgets
  • Ensure services operate within financial parameters and targets

What we expect from you

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

We need you to be qualified to SVQ Level 3 in Social Services and Healthcare (previously Health and Social Care), SCQF Level 7 or HNC in Social Services. We also need you to be qualified in, or willing to work towards SVQ Level 4 Social Services and Healthcare and SVQ Level 4 in Management, or SCQF equivalent.

We’re looking for someone that has experience of managing a service, with the ability to lead and take ownership and accountability for the programmes. We also need you to have knowledge and experience of working to Care Inspectorate standards as well as having experience of building, leading and managing a team.

What you can expect from us

We value our staff as our greatest asset and will provide the following working conditions:

  • The post holder will report to the Operations and Business Manager.
  • Your normal working hours are an average of 39 per week. These hours are usually worked Monday to Friday, and flexibly between the hours of 8.00am to 6.00pm, with core hours over the period from 10am to 4pm with one-hour unpaid. Variations to these hours must be agreed with your line manager.
  • Your usual place of work will be 95 Panmure Street, Glasgow, G51 2JA.
  • Annual leave entitlement of 234 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 312 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays.
  • You will be automatically enrolled into the People’s Pension in the month that you will complete 3-months of employment, provided you meet the auto-enrolment criteria.
  • Life Insurance from day one
  • Option to purchase and sell annual leave.
  • Cycle to work scheme.
  • Ongoing learning and development
  • Wellness programmes
Shortlist
This vacancy has now closed

Senior Support Worker

  • Full time
  • £25,035 – £27,475
  • 1 West Pilton View, Edinburgh, EH4 4DA
  • Closing 30th October 2023

An excellent opportunity has become available for a Senior Support Worker to lead our At Home programme based at Fusion Supported Accommodation.

Our Fusion programme provides high-quality supported accommodation for young people aged 16-25 that are experiencing a period of homelessness and are transitioning from temporary to permanent or other suitable long-term accommodation.

Right There is a charity working to prevent people becoming homeless and separated from their loved ones.

We’re here for children and adults who are living with the effects of poverty, addiction or broken relationships. Walking alongside people at home and in the community, we provide tailored support and form trusting relationships to help people feel happier, safer and more confident to live their lives.

Rooted in communities across Scotland for almost 200 years, we’re there for people going through tough times. Our work won’t stop until everyone has an equal chance to create a safe and supportive place to call home.

The main duties and responsibilities will include:

  • Developing positive, respectful and compassionate relationships with the people we support, focusing on their strengths and aspirations as individuals.
  • Developing positive and supportive relationships with your staff team.
  • Having a high standard of professional integrity with colleagues and other professionals.
  • Establishing clear professional boundaries with the people we support.
  • Ensuring person centred planning and unconditional positive regard is undertaken by staff.
  • Taking a Psychologically Informed Environment (PIE) approach.
  • Ensuring the needs of the people we support are being met.
  • Ensuring risk assessments for those we support are completed and updated.
  • Advocating on behalf of the people we support.
  • Arranging and facilitating regular support and supervision sessions with your team members, utilising best practice in performance management to ensure staff are supported to undertake their roles.
  • Completing yearly appraisals and personal development plans with your staff team.
  • Investigating and resolve any complaints made by the people we support.
  • Ensuring staff are utilising support plans to record and assess the progress of the people we are supporting.
  • Having detailed knowledge of other relevant programmes.
  • Ensuring a safe environment for those we support, our employees, and others, including a high standard of accommodation is provided.
  • Regularly auditing the files of those we support.
  • Compiling Right There Key Performance Indicators (KPI) and any required local authority returns / reports.

What we expect from you

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

We need you to be qualified to SVQ level 3 H&SC or SCQF equivalent or be willing to work towards this. We also need you to have or be willing to undertake, additional management training in line with the role and SSSC requirements.

You will have gained experience of working with vulnerable young people and you will be able to demonstrate your leadership skills and have the ability to support staff to develop skills in assessment, support planning, risk assessment and reviews as well as the ability to manage staffing issues on daily basis.

What can you expect from us?

Your normal working hours are an average of 39 per week. These hours will be worked between Monday to Sunday, in shifts which are defined by your line manager on a rolling rota, over a 52-week period. The rota will be available to you a minimum of one week in advance. You may be required to work different shift times, with reasonable notice, in agreement with your line manager.

Your normal place of work will be 1 West Pilton View, Edinburgh, EH4 4DZ

Annual leave entitlement of 234 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 312 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays.

For the full list of benefits, you can visit our website at rightthere.org/whats-it-like

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Family Support Worker

  • Full time
  • £22,498 – £24,394
  • Glasgow
  • Closing 23rd October 2023

We are recruiting for a Family Support Worker to join our Glasgow Intensive Family Support Service.

Our team at Glasgow Intensive Family Support Programme provides flexible intensive family support that enables children and young people on the edges of care, and their families, to receive the right support at the right time, building on their strengths.

Joining our programme, you will work in partnership with the Health & Social Care Partnership and other family support providers to share resources, learn and create solutions that will help children, young people and families to thrive.

We need you to be qualified to, or happy to work towards a relevant qualification at SCQF Level 7 or above, such as SVQ 3 Social Services (Children & Young People) or relevant HNC.

We also need you to have gained experience of working with children, young people and their families that are facing challenges and are on the edges of care. This might be from work experience or from volunteering.

Shortlist
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Top job! Director of People

  • Full time
  • £62,000 – £67,000
  • Glasgow
  • Closing 1st October 2023

We are recruiting for a Director of People to join our Leadership team.

Working closely with our CEO, Remunerations and Nominations Committee, Board and wider organisation, the post holder will lead the development and implementation of a people strategy and framework, designed to support our growth and deliver strategic goals in a rapidly changing environment.

Right There is a charity working to prevent people becoming homeless and separated from their loved ones.

We’re here for children and adults who are living with the effects of poverty, addiction or broken relationships. Walking alongside people at home and in the community, we provide tailored support and form trusting relationships to help people feel happier, safer and more confident to live their lives.

Rooted in communities across Scotland for almost 200 years, we’re there for people going through tough times. Our work won’t stop until everyone has an equal chance to create a safe and supportive place to call home.

Main duties and responsibilities will include:

  • Carry out a Job Design review to ensure clarity on role responsibilities emphasising accountability and minimising duplication
  • Complete a Job Evaluation review to ensure jobs are fairly and accurately measured and rewarded to support Right There strategic goals
  • Ensure both projects are benchmarked externally against appropriate organisations
  • Develop and embed a framework which clearly articulates the behaviours associated with success in role and leads to positive culture change
  • Focus on the importance of developing an agile organisation where people are accountable and able to adapt to a rapidly changing sector
  • Provide both strategic leadership and operational management to the People team, promoting best practice and continuous learning
  • Develop and implement policies and practices to improve employee retention, where metrics show there is a need
  • Develop and implement effective and efficient People management information systems, utilising technology to reduce costs, to support strategic decision-making
  • Ensure HR governance is in place for management information, data security, systems integrity, risk management and business continuity planning
  • Promote the health, safety and welfare of employees and volunteers ensuring Right There and legislative requirements are met
  • Keep abreast of legislative changes which impact on the work carried out by the People team, alerting the Leadership Team well in advance of significant changes coming

Role details:

  • Working hours are 35 per week worked Monday to Friday
  • Your core place of work is 15 Dava Street, Glasgow, G51 2JA
  • Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays.

We’re looking for you to have gained extensive HR experience across a variety of sectors and/or organisations. We’re also looking for you to be an excellent leader with senior management experience with a focus on business partnering as well as being an excellent communicator and influencer.

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Service Manager

  • Full time
  • £30,386 – £33,285
  • Inverness
  • Closing 22nd September 2023

We are recruiting for a Service Manager to lead the team at our At Home and In the Community programme based in Inverness.

The programme provides 24-hour supported accommodation and reach out support to young people aged 16-26 who have previous experience of living in a care setting.

Right There is a charity working to prevent people becoming homeless and separated from their loved ones.

We’re here for children and adults who are living with the effects of poverty, addiction or broken relationships. Walking alongside people at home and in the community, we provide tailored support and form trusting relationships to help people feel happier, safer and more confident to live their lives.

Rooted in communities across Scotland for almost 200 years, we’re there for people going through tough times. Our work won’t stop until everyone has an equal chance to create a safe and supportive place to call home.

The Service Manager will provide leadership to the Senior Support Worker and Support Workers for At Home and Reach Out support.

Main duties and responsibilities will include:

  • Provide support and leadership to the Senior Support Worker and Support Workers at Highland Aftercare
  • Develop positive and supportive relationships with your staff team.
  • Develop strong partnerships with external agencies.
  • Arrange and facilitate regular support and supervision sessions with your team members, utilising best practice in performance management to ensure staff are supported to undertake their roles.
  • Have a detailed knowledge of other relevant programmes.
  • Ensure programmes work within budget
  • Complete yearly appraisals and personal development plans with your staff team.
  • Investigate and resolve any complaints made by the people we support.
  • Ensure staff are utilising support plans to record and assess the progress of the people we are supporting.
  • Ensure a safe environment is provided for those we support, our employees, and others, including ensuring a high standard of accommodation is provided.
  • Compile Right There Key Performance Indicators (KPI) and any required local authority returns / reports.
  • Reporting to the Care Inspectorate, ensuring all required returns and documentation is completed within agreed timescales.
  • Compiling an Annual Review and Business Plan, highlighting the positive impact the programme has had on those we support and the local community.

What we expect from you

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

To be the registered manager of the programme, you will be qualified to SVQ 4 Management level 9 in Social Services and Healthcare or SSSC approved equivalent, combined with relevant experience or a minimum of SVQ 3 Social Care Level 8 with a commitment to achieving SVQ 4 within agreed timescales.

You will also be able to demonstrate your experience of leading and coaching a team and ideally you will have gained experience of managing a service.

What you can expect from us

We value our staff as our greatest asset and will provide the following working conditions:

  • The post holder will report to the Operations and Business Manager.
  • Your normal working hours are 39 per week. These hours are usually worked Monday to Sunday, and flexibly between the hours of 8.00am to 6.00pm, with core hours over the period from 10am to 4pm, with one-hour unpaid break. Variations to these hours must be agreed with your line manager.
  • Your usual place of work will be 73-77 Old Perth Road, Inverness, IV2 3RH.
  • Annual leave entitlement of 234 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 312 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays
  • You will be automatically enrolled into the People’s Pension in the month that you will complete 3-months of employment, provided you meet the auto-enrolment criteria
  • Hours of work are mainly worked Monday to Friday however flexibility is required to work during the evening or at weekends if required to support the service.
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Top job! Senior Family Support Worker

  • Full time
  • £25,035 – £27,475
  • Glasgow
  • Closing 3rd August 2023

We are recruiting for a Senior Family Support Worker to join our team at Glasgow Intensive Family Support Service.

Right There is a charity working to prevent people becoming homeless and separated from their loved ones.

We’re here for children and adults who are living with the effects of poverty, addiction or broken relationships. Walking alongside people at home and in the community, we provide tailored support and form trusting relationships to help people feel happier, safer and more confident to live their lives.

Rooted in communities across Scotland for almost 200 years, we’re there for people going through tough times. Our work won’t stop until everyone has an equal chance to create a safe and supportive place to call home.

Our team at Glasgow Intensive Family Support Service provides flexible intensive family support that enables children and young people on the edges of care, and their families, to receive the right support at the right time, building on their strengths.

As well as overseeing a team of Family Support Workers, you will also manage a small caseload of families and you will work in partnership with other family support providers across the service by sharing resources, learning and creating solutions that help families to thrive.

Main duties and responsibilities will include:

  • Provide supervision and guidance to your team of Family Support Workers
  • Provide appropriate levels of high-quality support to families in their homes and community
  • Use a flexible approach so that families receive support whenever is best for them including evenings and weekends
  • Deliver evidenced based family support that helps families overcome current challenges and build resilience for the future
  • Maintain accurate case files for all family members and consistently assess progress across all outcomes for all family members
  • Plan, implement and continuously develop packages of tailored interventions for families to meet the needs of the individual child, their parent(s)/carer(s), siblings and wider family network. Including: practical support; parenting education and support; and emotional health and wellbeing, as well as other factors that are unique to that family.
  • Undertake whole family assessments that focus on strengths and continuous assessment of progress towards outcomes for all family members

We need you to be qualified to, or happy to work towards a relevant qualification at SCQF Level 7 or above, such as SVQ 3 Social Services (Children & Young People) or relevant HNC.

We also need you to have gained experience of supervising and supporting a staff team as well as having gained experience of working with children, young people and families facing challenges and on the edges of care

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Service Manager

  • Full time
  • £30,386 – £33,285
  • Branston Court, 95 Panmure Street, Glasgow, G20 7SJ
  • Closing 11th July 2023

We are recruiting for a Service Manager to lead the team at our At Home programme based at Branston Court in Glasgow.

Right There is a charity working to prevent people becoming homeless and separated from their loved ones.

We’re here for children and adults who are living with the effects of poverty, addiction or broken relationships. Walking alongside people at home and in the community, we provide tailored support and form trusting relationships to help people feel happier, safer and more confident to live their lives.

Rooted in communities across Scotland for almost 200 years, we’re there for people going through tough times. Our work won’t stop until everyone has an equal chance to create a safe and supportive place to call home.

Our Branston Court programme provides 24-hour support and accommodation to young people living in Glasgow. We offer a safe environment for 22 young people, many of whom have experienced significant tough times in their lives. It is also home to our East Dunbartonshire Reach Out team which allows us to support people that are ready to transition into their own tenancy.

The Service Manager will lead a team of Support Workers to provide a high-quality support service for people experiencing a period of homelessness and for those transitioning to from temporary to permanent, or other suitable long-term accommodation.

To be the registered manager of the programme, you will be qualified to SVQ 4 Management level 9 in Social Services and Healthcare or SSSC approved equivalent, combined with relevant experience or a minimum of SVQ 3 Social Care Level 8 with a commitment to achieving SVQ 4 within agreed timescales.

We are looking for a strong people manager that will be able to lead and guide the team across 3 elements of the programme which are supported accommodation, reach out housing support and housing management.

Main duties and responsibilities will include:

• Providing leadership and acting as a role model for Right There staff and the people we support.

• Developing positive, respectful and compassionate relationships with those that we support, focusing on their strengths and aspirations as individuals.

• Developing positive and supportive relationships with your staff team.

• Developing strong partnerships with external agencies.

  • Having a high standard of professional integrity with colleagues and other professionals.
  • Establishing clear professional boundaries with the people we support.
  • Providing support and leadership to Senior Support Workers and Support Workers.
  • Ensuring person centred planning and unconditional positive regard is undertaken by all staff.
  • Taking a Psychologically Informed Environment (PIE) approach to service delivery.
  • Ensuring the people we support are provided with a high standard of support.
  • Investigating and resolving any complaints by those we support.
  • Ensuring those we support are involved in the development and improvement of the service.
  • Arranging and facilitating regular support and supervision sessions with your team members, utilising best practice in performance management to ensure staff are supported to undertake their roles.

Full details can be found in the Job & Person Specification on our website.

What we expect from you

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

Salary: SCP 19-22 (£30,386-£33,285 per annum)

What you can expect from us

We value our staff as our greatest asset and will provide the following working conditions:

  • The post holder will report to the Operations and Business Manager
  • Your normal working hours are 39 per week. These hours are usually worked Monday to Friday, and flexibly between the hours of 8.00am to 6.00pm, with core hours over the period from 10am to 4pm, with one-hour unpaid break. Variations to these hours must be agreed with your line manager.
  • Your usual place of work will be Branston Court, 95 Panmure Street, Glasgow, G20 7SJ.
  • Annual leave entitlement of 234 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 312 hours (equivalent to 8 weeks) pro rata per year in the second.
  • Option to purchase and sell annual leave
  • Life Insurance from day one
  • Cycle to work scheme
  • Wellness programmes
  • Ongoing learning and development
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Top job! Director of Programmes

  • Full time
  • £60,000 – £65,000
  • Glasgow
  • Closing 20th March 2023

The Director of Programmes will support the Chief Executive and Board to ensure that Right There continues to innovate and improve our programmes by creating, implementing and delivering the best possible support for people whatever their situation.

With experience in leading high performing teams and delivering excellence, you will lead the strategic development and operational delivery of Right There’s programme of front-line services. Embedding best practice, you will ensure our programmes deliver the right support, in the right place, at the right time for people who need us most.

The Director of Programmes will play a critical role in building both our sustainability and reputation by maintaining, extending and expanding our programmes. Ensuring strong co-production to inform all programme design and development activities, you will play a direct role in ensuring everyone we work with has the opportunity to realise their potential and create a safe, supportive place to call home.

Working with people experiencing, or at risk of, homelessness and children and families who are going through a difficult time, you will lead our colleagues across all programmes as they deliver our mission.

You will build strong, trusted relationships with colleagues and establish networks and relationships with a broad range of agencies, partners and stakeholders.

As an active member of the Leadership Team, the Director of Programmes will embody the values of Right There and work collaboratively and directly contribute to the development of strategies and operational plans that ensure the achievement of Right There’s key strategy priorities.

NB: As an organisation Right There embrace agile working and whilst their headquarters are in Glasgow, they have programmes across Scotland. The successful candidate would be expected to visit our programmes and there is not a requirement that they would need to be based full-time in Glasgow.

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Income Generation Lead

  • Full time
  • £32,904 – £36,442
  • Glasgow
  • Closing 20th January 2023

We are recruiting for a skilled bid-writer to join our Development team. Supporting our Head of Development, this role is responsible for leading the development and submission of grant funding and tender opportunities on behalf of Right There.

The post holder will also map and track income opportunities helping to ensure that our organisation evolves in line with our vision.

Right There is a charity working to prevent people becoming homeless and separated from their loved ones.

We’re here for children and adults who are living with the effects of poverty, addiction or broken relationships. Walking alongside people at home and in the community, we provide tailored support and form trusting relationships to help people feel happier, safer and more confident to live their lives.

Rooted in communities across Scotland for almost 200 years, we’re there for people going through tough times. Our work won’t stop until everyone has an equal chance to create a safe and supportive place to call home.

The role benefits from hybrid working with a blend of office and home based working, the arrangement for this will be agreed with the line manager.

Main duties will include:

  • Responsible for scoping, preparing and submitting funding proposals, tender opportunities and grants whilst supporting the development of new approaches towards programme delivery
  • Responsible for the management and monitoring of contracts and grants including active mapping and tracking of income streams and effective resubmission process
  • Accountable for the development of funding/income ‘pipeline’ portfolio, providing regular review of diverse income opportunities across 3rd sector landscape
  • Coordinating the completion of grant reports in line with contractual compliance and liaising with relationship managers to ensure timely submission
  • Facilitation of scoping & risk and presentation process, contributing to an increased level of bid opportunities where relevant and appropriate to Right There’s mission and vision
  • Developing engaging partnerships with external agencies and funders
  • Maintain up to date knowledge of current trends and developments across the sector and political landscape, creating a live knowledge bank that benefits the organisation
  • Work with the communications team to promote Right There services through agreed media outlets

Skills/attributes required include:

  • Educated to degree level or have relevant equivalent experience gained in a role involving research or analysis
  • Experience of successful bid-management, including sourcing opportunities
  • Excellent communication skills, verbal and written
  • Experience of working in a third sector or not for profit organisation providing social care and support services is desirable

What we expect from you

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

What you can expect from us

We value our staff as our greatest asset and will provide the following working conditions:

  • The post holder will report to the Head of Development
  • Your normal working hours are 35 per week, Monday to Friday
  • Your usual place of work will be 15 Dava Street, Glasgow, G51 2JA. Alternatively, you may also choose to work remotely from your home address where appropriate
  • Working arrangements must be agreed with your line manager, based on the needs of the service.
  • Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays
  • You will be automatically enrolled into the People’s Pension following successful completion of your probationary period, provided you meet the auto-enrolment criteria
  • Life insurance from day one
  • Ongoing learning and development
  • Reflective practise sessions
  • Wellness programmes
  • Cycle to work scheme
  • Option to purchase and sell annual leave
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Support Worker

  • Full time
  • £21,427 – £23,194
  • Leith
  • Closing 7th November 2022

Right There

For People. At Home. In the Community.

We are recruiting for a Support Worker to join our Your Home programme based at Leith Walk, Edinburgh.

Our Your Home programme provides support to people aged 16+ that are transitioning out of homelessness to longer term accommodation. The team also provides support to those at risk of becoming homeless.

We offer a variety of supports, depending on what each individual person needs, we understand that everyone has had a different journey and we aim to build relationships built on trust to help people build resilience and self-worth.

What does the role look like?

• Actively practicing person-centered support planning, unconditional positive regard and taking a Psychologically Informed Environment (PIE) approach

• Sourcing referrals to the programme to ensure contract outcomes are achieved.

• Arranging and facilitating key work meeting to develop and review support plans in collaboration with the people we support to meet their individual needs

• Developing life skills with the people we support including how to maximise income, budgeting, shopping, cooking, home maintenance & repair and any other skills that aid to independence.

• Assisting the people we support in their transition from temporary accommodation to permanent housing.

• Providing advice on a range of subjects including housing options and welfare benefits.

• Advocating on behalf of those we support

• Assisting the people we support to engage and integrate into the local community and become active citizens

Full details can be found in the Job & Person Specification on our website.

What we expect from you

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

Salary: SCP 19-22 (£21,427-£23,194 per annum)

What you can expect from us

We value our staff as our greatest asset and will provide the following working conditions:

• Normal working hours are 35 per week, Monday to Friday

• Your usual place of work will be Your Home, 26 Leith Walk, Edinburgh, EH6 5AA.

You are also required to work in the local community, and you will be paid travel expenses between your usual place of work and appointments undertaken in the course of your duties. Alternatively, you may also choose to work remotely from your home address

Working arrangements must be agreed with your line manager, based on the needs of the service.

Expenses are not payable for travel between your home to your usual place of work

• Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays

• You will be automatically enrolled into the People’s Pension following successful completion of your probationary period, provided you meet the auto-enrolment criteria

• Ongoing learning and development

• Wellness programmes

• Reflective practise

• Cycle to work scheme

• Buy and sell annual leave

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Service Manager

  • Full time
  • £28,939 – £31,700
  • 15 Dava Street, Glasgow, G51 2JA
  • Closing 27th September 2022

We have a great opportunity available for a Service Manager to join our Children & Families division.

The role will manage the ongoing delivery of our Children & Families support services, including mentoring, counselling and family support and it will have principle responsibility for overseeing our Glasgow Intensive Family Support Service.

The post holder will lead and support a team of staff and volunteers, and you will also work closely with our Operations & Business Manager and other Service Managers to continually develop and enhance the service by adopting a person-centred and strengths-based approach.

We offer flexible working with a blend of working in the office, and from home.

We are looking for you to be qualified to SVQ Level 3 or HNC level in a relevant subject area, or be willing to work towards this.

We also need you to have gained management experience within a 3rd sector or not for profit organisation, preferably an organisation that provides support to children and families.

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Volunteer Coordinator

  • Part time
  • £23,843 – £26,164 pro-rata
  • Glasgow
  • Closing 12th September 2022

We are recruiting for a Volunteer Coordinator to join our growing ‘For People’ mentoring programme within Children and Families.

This role is part time, working 17.5 hours per week Monday to Friday. We offer flexible working with a blend of working in the office, from home and also in the local community.

The purpose of the role is to coordinate and oversee the effective delivery of a high-quality mentoring service for care-experienced children and young people aged 8 to 14 years, in the Glasgow and surrounding areas.

You will be recruiting, training and providing day-to-day support and supervision for Mentors as well as carrying out ongoing promotion and development of the programme.

We know that working alongside young people and building trusting relationships can make a huge difference to their lives, whether that’s improving their wellbeing and confidence, attendance at school, or building stronger family connections.

We need you to be qualified to SVQ Level 3/HNC and we also need you to have, or be willing to work towards SVQ Level 4 in Management.

We also need you to have gained experience of supporting young people that have faced a diverse range of issues.

Right There’s is a proud partner of Inspiring Scotland and provider of intandem, Scotland’s national mentoring programme.

Duties will include:

  • Develop positive and supportive relationships with your team of volunteers.
  • Develop strong working partnerships with schools and social work services.
  • Assist in the ongoing development of relevant and high-quality training materials for volunteer mentors.
  • To take responsibility for assessing risk to children and young people and implementing child protection /vulnerable adult safeguarding procedures when necessary.
  • Overseeing the ongoing recruitment of volunteer mentors.
  • Ensure person centred planning and unconditional positive regard is undertaken by yourself and volunteers

What we expect from you

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

What you can expect from us

We value our staff as our greatest asset and will provide the following working conditions:

  • Salary: SCP 23-26 (£23,843-£26,164 per annum) pro-rata
  • The post holder will report to the Programme Manager.
  • Your normal working hours are 17.5 per week, Monday to Friday.
  • Your usual place of work will be 15 Dava Street, Glasgow, G51 2JA. You are also required to work in the local community, and you will be paid travel expenses between your usual place of work and appointments undertaken in the course of your duties.
  • Alternatively, you may also choose to work remotely from your home address
  • Working arrangements must be agreed with your line manager, based on the needs of the service. You may be required to work from such other place as the organisation may reasonably require from time to time.
  • Active on-call rota duties.
  • Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays
  • You will be automatically enrolled into the People’s Pension following successful completion of your probationary period, provided you meet the auto-enrolment criteria
  • Option to purchase additional leave
  • Wellness programmes
  • Ongoing learning and development
Shortlist
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Coach

  • Full time
  • £21,427 – £23,194
  • Edinburgh
  • Closing 26th August 2022

Right There

For People. At Home. In the Community.

We are recruiting for a Coach to join our Your Home team based in Leith Walk Edinburgh.

The role of the Coach is to assist people to move through challenging transitions so they can take control of their life and thrive within their community.

Main duties & responsibilities will include:

• Work on a 1-1 basis with individuals, providing a personalised, strengths-based, coaching approach with people going through the toughest of life’s transitions.

• Work with individuals to overcome and challenge the systemic barriers they may face in achieving their desired outcomes.

• Broker opportunities from local communities that nurture and develop the talents and abilities of each individual.

• Work with individuals to find their own personal motivation and hope for the future as they take control of their life within their community

• Contribute to both internal culture change of the organisation & the external influencing of local and national stakeholders in order to further the mission of the PTS for national systems change.

• Manage volunteers to assist people to build up new and positive friendships and networks through developing community relations that provide new opportunities for people that develop their talents and networks

• Attend and participate in training conferences / seminars and share learning experiences.

Full details can be found in the Job & Person Specification on our website.

What we expect from you

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

Salary: SCP 19-22 (£21,427-£23,194 per annum)

What you can expect from us

We value our staff as our greatest asset and will provide the following working conditions:

• The post holder will report to the Senior Support Worker and through them to the Service Manager

• Your usual place of work will be Your Home, 26 Leith Walk, Edinburgh, EH6 5AA.

• You are also required to work in the local community, and you will be paid travel expenses between your usual place of work and appointments undertaken in the course of your duties. Alternatively, you may also choose to work remotely from your home address

• Working arrangements must be agreed with your line manager, based on the needs of the service.

• Expenses are not payable for travel between your home to your usual place of work

• You may be required to work from such other place as the organisation may reasonably require from time to time.

• Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays

• You will be automatically enrolled into the People’s Pension following successful completion of your probationary period, provided you meet the auto-enrolment criteria

• Option to purchase additional leave

• Cycle to work scheme

• Ongoing learning and development

Experience/attributes required include:

• SVQ level 3 or SCQF equivalent or willing to work towards.

• Possession of, or willingness to undertake, training in line with the role and SSSC requirements

• Experience of working in the following fields (must have 1 or more of the essential criteria) Criminal Justice system Social work Youth work Community development Mental health Substance misuse Violence against women , homelessness

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Top job! Practitioner Psychologist

  • Part time
  • £42,534 – £46,607 pro-rata
  • Glasgow
  • Closing 12th August 2022

Joining our People Team, you will report to our People First Coordinator and also work closely with our Operational Teams throughout the organisation to develop psychological awareness across our programmes.

We are a Psychologically Informed Environment (PIE) and this role is crucial to the ongoing development of our PIE environment.

You will support student Psychologists (Clinical or Counselling) to engage with our teams and the people we support by offering consultation, trauma informed approaches and increased psychological awareness across our organisation.

We offer flexible working with a blend of office and home-based working.

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People First Coordinator

  • Full time
  • £28,939 – £31,700
  • 15 Dava Street, Glasgow, G51 2JA
  • Closing 12th August 2022

Joining our People Team, the People First Coordinator will work with our programmes across the organisation to define and embed our People First approach which has wellbeing at it’s heart.

The role will promote employee wellbeing throughout our organisation including all aspects of working life, the climate at work and in the organisation.

We are looking for you to have a relevant professional qualification or have a comparable level of relevant work experience. We’d also like you to have gained experience of working in a third sector or ‘not for profit’ organisation and have an understanding of a Psychologically Informed Environment (PIE).

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Finance Manager

  • Full time
  • £36,442 – £40,550
  • Glasgow. Hybrid working, from the office and from home.
  • Closing 27th June 2022

For People. At Home. In the Community

We are recruiting for a Finance Manager to lead the day-to-day operations of our Finance team and also provide support to the Head of Finance.

We are seeking an experienced Finance professional that has worked at Management level, you will also be a qualified Accountant (CIMA/ACCA/CIPFA/ICAS) or equivalent with current accredited membership.

We need you to have experience of working with Financial software such as Sage, as well as being computer literate with strong working knowledge of MS Office with a particular emphasis on excel.

We are looking for a strong and effective leader with the ability to influence and shape decisions within the wider organisation.

Main duties of the position will include:

  • Lead, manage and support a dynamic team with varied areas of responsibility to ensure a high performance and quality service for the organisation
  • Developing knowledge and expertise within the Finance Team to ensure the team are specialists in their areas of responsibility.
  • Arrange and facilitate regular support and supervision and annual appraisals and development plans with line reports utilising best practice in performance management for staff to be supported to undertake their roles.
  • Develop methods to continuously assess the impact of the Finance Teams practices and ensure continuous improvement in all areas
  • Develop excellent working relationships with managers and budget holders to provide support and guidance in relation to the financial performance of their programmes
  • Responsibility for the monthly accounts, and finalise monthly financial reporting, performance information and departmental KPI’s
  • Monitor, analyse and interpret financial data and trends, making recommendations and providing detailed reporting which can be used to inform decision making process, quality assurance and forward planning both operationally and strategically
  • Use financial information to identify, monitor and evaluate risk within the organisation, recommend and implement improvements
  • Preparation, monitoring and interpreting cash flows and trends

Full details can be found in the Job & Person Specification on our website rightthere.org/vacancies/finance-manager

What we expect from you

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

Salary: SCP 38-42 (£36,442- £40,550 per annum)

What you can expect from us

We value our staff as our greatest asset and will provide the following working conditions:

  • Your normal working hours are 35 per week, Monday to Friday.
  • Hybrid working, from the office and from home. The pattern for this is agreed with the Line Manager, based on the needs of the team
  • Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays
  • Option to purchase additional annual leave
  • Cycle to work scheme
  • Ongoing learning and development
  • Wellness programmes
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Quality Monitoring & Impact Coordinator

  • Full time
  • £28,939 – £31,700
  • Glasgow. We offer flexible working with a blend of working in the office and from home.
  • Closing 20th June 2022

For People. At Home. In the Community.

Due to expansion within the team, we are recruiting for the newly created position of Quality Monitoring & Impact Coordinator.

The purpose of the role is to ensure that our programmes, processes, and policies reflect best practice and achieve the best possible outcomes for the people that we are supporting.

We need you to have gained relevant experience from working in a similar role, with knowledge of legislation and strategies relating to housing and social care.

We offer flexible working with a blend of working in the office and from home.

The main duties of the position will include:

  • Refining and implementing Right There’s systems for quality evaluation inclusive of internal audits, to enable Right There to offer the best possible service to our people and provide best value to our funders
  • Working with staff and the people we support to improve participation in the ongoing development of our work – development of participation agenda
  • Reviewing and updating internal policies and procedures, in line with current best practice and legislation
  • Co-ordinating the completion and register of all organisational policies
  • Actively contributing to the development of the organisation and of individual programmes, through supporting operational staff and managers
  • Supporting the audit process and associated creation of action planning where appropriate
  • Developing a range of materials to support learning including reports, briefings, and consultation responses, briefing key stakeholders both internally and externally

Full details can be found in the Job & Person Specification on our website.

What we expect from you

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

What you can expect from us

  • We value our staff as our greatest asset and will provide the following working conditions:
  • Your normal working hours are 35 per week.
  • Hybrid working, from the office and from home
  • Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays
  • You will be automatically enrolled into the People’s Pension following successful completion of your probationary period, provided you meet the auto-enrolment criteria
  • Option to purchase additional leave
  • Cycle to work scheme
  • Ongoing learning & development
  • Wellness programmes
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Support Workers

  • Full time
  • £20,407 – £22,090
  • Edinburgh
  • Closing 28th January 2022

Ypeople is Recruiting for 2 experienced Support Workers to join our Your Home service in the Leith area of Edinburgh.

Your Home provides support to people aged 16+ who are transitioning out of homelessness to longer term accommodation or those who are at risk of becoming homeless.

The Support Workers offer a variety of support, and we vary what types of support we offer depending on what each person needs. We understand that everyone has had different experiences and we aim to create relationships based on trust to help build resilience and self-worth.

About the role

Reporting to the Senior Support Worker the main duties of the position will include:

  • Arranging and facilitating key work meeting to develop and review support plans in collaboration with the people we support to meet their individual needs.
  • Developing life skills with the people we support including how to maximise income, budgeting, shopping, cooking, home maintenance & repair and any other skills that aid to independence.
  • Assisting the people we support in their transition from temporary accommodation to permanent housing.
  • Providing advice on a range of subjects including housing options and welfare benefits.

Full details can be found in the Job & Person Specification in the Application Pack on our website.

Education and Skills/attributes required for the post

  • Qualified to SVQ level 3 H&SC or SCQF equivalent (or are willing to work towards)
  • Knowledge of issues surrounding homelessness
  • Experience of undertaking crisis work with vulnerable people and experience of working out in the community
  • The ability to show how you share Ypeople values and how you incorporate them in to your life

Hours of work

An average of 35 hours per week, these hours are usually worked Monday to Friday and flexibly within the hours of 8am and 6pm with a one-hour unpaid break.

Location

Your usual place of work will be Your Home, 26 Leith Walk, Edinburgh, EH6 5AA. You are also required to work in the local community, and you will be paid travel expenses between your usual place of work and appointments undertaken in the course of your duties.

Alternatively, you may also choose to work remotely from your home address.

Working arrangements must be agreed with your line manager, based on the needs of the service

Benefits include

  • Annual leave entitlement of 234 hours holiday (equivalent to 6 weeks) per year in the first year rising to 312 hours (equivalent to 8 weeks) per year in the second (pro rata).
  • Life Assurance Scheme from day one of employment.
  • Post holder will be automatically enrolled into the People’s Pension following successful completion of their probationary period, provided they meet the auto-enrolment criteria
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Top job! Finance Director & Deputy Chief Executive

  • Full time
  • Circa £70,000
  • Glasgow
  • Closing 28th January 2022

Ypeople is a charity which helps to create a positive change in people’s lives. Our work focuses on preventing homelessness for children, adults and families who are going through tough times and are living with the effects of poverty, addiction, or broken relationships. Focusing on a person’s strengths and providing tailored support, we run safe and secure housing services and specialised mentoring and counselling.

Established in 1824, we have a long-standing history of supporting people within local communities. Fast forward to today, and we’ve grown significantly, supporting more than 4,100 people last year to feel happier, more confident, and ready to take the next step in their life. We are continuing to grow and evolve to meet the needs of those we serve. And are now embarking on an exciting new chapter with the launch of an ambitious new five-year strategy and brand development project.

Key priorities in the role include:

• Contributing to the development and delivery of the new organisational strategy

• Ensuring Ypeople, its vision, mission, values and programmes are consistently presented with a strong positive image to relevant stakeholders, both internally and externally

• Developing and implementing appropriate financial strategies to ensure Ypeople’s financial stability and long-term viability

• Directly contributing at a strategic level to the capacity building, organisational development, resilience, sustainability and impact of the organisation

• The development and implementation of new financial reporting and forecasting models to aid both the strategic planning and decision making processes

• Taking direct ownership for the successful development and oversee delivery of key strategic initiatives

• Ensuring the effective management of key governance areas, including contracts, partnerships and investments, business cases, options appraisals and tax.

A Qualified Accountant, you will be a highly visible and collegiate leader and continuous promoter of Ypeople values with a proven track record in financial management, strategic planning and supporting non-financial operational managers within a commercial, public or voluntary organisation. With relevant experience of leading multi-disciplinary teams, it is imperative you also bring direct involvement in contributing to both the strategic and operational planning and decision-making processes.

You will be entrepreneurial in your approach to delivering an excellent, customer focused service, both internally and externally, through our teams and as an accomplished communicator the successful candidate will also have instant credibility when engaging with both internal and external stakeholders

NB: As an organization, Ypeople embrace agile working and whilst their main support office is in Glasgow, there is not a requirement that the successful candidate would need to be based full time in Glasgow.

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Operational Excellence Lead

  • Full time
  • £31,723 – £35,135
  • 15 Dava Street, Glasgow, G51 2JA
  • Closing 25th October 2021

The role of Operational Excellence Lead is a newly created standalone role, that will work collaboratively with Operations & Business Managers and other key stakeholders to develop systems, best practise and compliance and to drive operational excellence across all of Ypeople services.

We would love you to apply for this role if...

  • You are qualified to degree level or equivalent or you can demonstrate the required relevant experience
  • You are experienced in developing plans and strategies for service delivery
  • You have excellent IT skills with a strong working knowledge of MS Office and the ability to learn new systems as required
  • You are guided by the Ypeople values and committed to creating an environment that promotes inclusiveness.

You would love to work in this role if...

  • You will be passionate about establishing, developing and maintaining strong working relationships with managers across our services.
  • You are a skilled influencer and you will support managers to integrate policy into frontline practical service delivery.
  • You will effectively support Operations & Business Managers with managing change and implementing organisational strategies.
  • You are excited to work in an organisation that celebrates your participation and offers you development opportunities

What you will be doing

  • Liaising with the Operational Management Team to support and define excellence within services.
  • Being the lead for developing, and ensuring organisational processes & systems are operating as effectively as possible and are integrated into operational practice.
  • Liaising with Operations & Business Managers and other Departments to ensure a coordinated approach is undertaken to service and organisational improvements.
  • Monitoring, analysing, and reporting on the impact of all organisational processes & systems across services and the implications these have on service delivery.
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Senior Development Worker

  • Full time
  • £22,550 – £24,745
  • Glasgow Key Fund, 17 Dava Street, Glasgow, G51 2JA
  • Closing 26th September 2021

Come be part of our life-changing mission!

About the role

Glasgow Key Fund helps to end homelessness through providing access to:

Temporary Furnished Flats: To help end homelessness through the provision of temporary furnished accommodation within the Private Rented Sector and providing a high-quality support service for homeless households.

Rent Deposit: To help end homelessness through facilitating access to accommodation within the Private Rented Sector and providing a high-quality support service for (at risk of) homeless households.

We would love you to apply for this role if...

You are qualified to SVQ level 2/3 or SCQF equivalent or an appropriate Housing qualification, or have a willingness to undertake

You have gained or have a willingness to obtain additional management training in line with the role and SSSC requirements

You have gained experience of working with people at risk of and facing homelessness

You are guided by the Ypeople values and committed to creating an environment that promotes inclusiveness.

You would love to work in this role if...

You will be passionate about helping your staff team with developing skills in assessment, support planning, risk assessment and reviews

You are a skilled influencer with the ability to inform good working practices

You will be proud to undertake a leadership role in shaping best practice within the service

You are excited to work in an organisation that celebrates your participation and offers you development opportunities

What you will be doing

Effective engagement with landlords and letting agents in the procurement and management of properties, ensuring they are fit for purpose and comply with legal, health and safety and corporate standards.

Ensuring all referrals to the service are assessed and progressed in line with service specification.

Ensuring occupancy levels are maintained through efficient allocation and void management of properties.

Liaison with external agencies such as Community Homeless teams, Housing Benefit and Council Tax teams, landlords, support providers, health services, local authority and other agencies as required.

Full details can be found in the Job & Person Specification in the Application Pack.

Please note that a full driving license and access to a car for work purposes is required for this position.

For any informal queries please contact Recruitment Assistant Ainslie Bradley at a.bradley@ypeople.org.uk

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Family Support Worker

  • Full time
  • £20,265 – £21,936
  • Glasgow
  • Closing 23rd September 2021

Come be part of our life-changing mission!

About the role

Ypeople is delighted to announce that we are recruiting for a number of posts to work in our new Glasgow Intensive Family Support Service (GIFSS). Working in partnership with the Glasgow City Health and Social Care Partnership and other Third Sector providers, the GIFSS service will promote the wellbeing of children and young people by adopting a whole family approach, ensuring families have the support that they need, when they need it to enable children and young people to stay at home with their families and thrive.

The Family Support Worker will provide flexible intensive family support that enables children and young people on the edges of care, and their families, to receive the right support at the right time, building on their strengths and reducing the need for statutory supports. A key part of this role will be working in partnership with the Health and Social Care Partnership (HSCP) and other family support providers as part of the GIFSS (Glasgow Intensive Family Support Service) model by sharing resources, learning and creating solutions that help children, young people and families to thrive.

We would love you to apply for this role if...

• You are qualified in a relevant professional qualification at SCQF level 7 or above, for example SVQ 3 Social Services (Children and Young People) or Health and Social Care, relevant HNC or equivalent or are willing to work towards

• You have gained experience of working with children, young people and families facing challenges and on the edges of care.

• You have knowledge of the key issues facing children, young people and families such as the effects of trauma and poverty.

• You have a working knowledge of SSSC Codes of Practice.

You would love to work in this role if...

• You are a team player and will work in partnership with your colleagues to develop skills in assessment, support planning, risk assessment and reviews.

• You will strive to develop good communication and working relationships with children and families, colleagues and other professionals

• You will take pride in advocating on behalf of children and families

• You are excited to work in an organisation that celebrates your participation and offers you development opportunities

What you will be doing

• Provide appropriate levels of high-quality support to families in their homes and community

• Use a flexible approach so that families receive support whenever is best for them including evenings and weekends

• Deliver evidenced based family support that helps families overcome current challenges and build resilience for the future

• Maintain accurate case files for all family members and consistently assess progress across all outcomes for all family members

Full details can be found in the job & person specification in the Application Pack.

A driving license and access to a car for work purposes is required for this role

For any informal queries about the role please contact our Operations & Business Manager Joanne Glennie on j.glennie@ypeople.org.uk

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Senior Family Support Worker

  • Full time
  • £22,550 – £24,745
  • Glasgow Intensive Family Support Service, Glasgow City
  • Closing 23rd September 2021

Come be part of our life-changing mission!

About the role

Ypeople is delighted to announce that we are recruiting for a number of posts to work in our new Glasgow Intensive Family Support Service (GIFSS). Working in partnership with the Glasgow City Health and Social Care Partnership and other Third Sector providers, the GIFSS service will promote the wellbeing of children and young people by adopting a whole family approach, ensuring families have the support that they need, when they need it to enable children and young people to stay at home with their families and thrive.

The Senior Family Support Worker will be responsible for a team of Family Support Workers whose aim is to provide flexible intensive family support that enables children and young people on the edges of care, and their families, to receive the right support at the right time, building on their strengths and reducing the need for statutory supports. You will also manage a small caseload of families and will work in partnership with the other family support providers across the Glasgow Intensive Family Support Service (GIFSS) by sharing resources, learning and creating solutions that help families to thrive

We would love you to apply for this role if...

• You are qualified in a relevant professional qualification at SCQF level 7 or above, for example SVQ 3 Social Services (Children and Young People) or relevant HNC or equivalent or are willing to work towards.

• You have gained experience of supervising and supporting a staff team.

• You have an understanding of current relevant legislation and policies relating to children, young people and families, including GIRFEC, UNCRC, The Promise.

• You are knowledgeable of the key issues facing children, young people and families such as the effects of trauma and poverty.

You would love to work in this role if...

• You are committed to championing the rights of children and young people

• You are a skilled influencer and will inform good working practices.

• You will be passionate about adopting a person-centred and strengths-based approach to working with people.

• You are excited to work in an organisation that celebrates your participation and offers you development opportunities

What you will be doing

• Provide appropriate levels of high-quality support to families in their homes and community

• Use a flexible approach to allow families to receive support whenever is best for them including evenings and weekends

• Deliver evidenced based family support that helps families overcome current challenges and build resilience for the future

• Maintain accurate case files for all family members and consistently assess progress across all outcomes for all family members

Full details can be found in the Job & Person Specification in the Application Pack.

A driving license and access to a car for work purposes is required for this role.

For any informal queries about the role please contact our Operations & Business Manager Joanne Glennie on j.glennie@ypeople.org.uk

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Administrator

  • Full time
  • £18,484 – £20,265
  • Glasgow Intensive Family Support Service, Glasgow City
  • Closing 23rd September 2021

Ypeople is delighted to announce that we are recruiting for a number of posts to work in our new Glasgow Intensive Family Support Service (GIFSS). Working in partnership with the Glasgow City Health and Social Care Partnership and other Third Sector providers, the GIFSS service will promote the wellbeing of children and young people by adopting a whole family approach, ensuring families have the support that they need, when they need it to enable children and young people to stay at home with their families and thrive.

The Administrator will provide an organised and efficient general and finance Administrative support to Ypeople Intensive Family Support (GIFSS) team, in addition to being the first point of contact for enquiries into the service.

We would love you to apply for this role if...

• You have a relevant qualification at SCQF Level 7

• You are fully computer literate with extensive knowledge of Microsoft Office programs – Word, Access, Excel and Outlook

• You have experience of maintaining accurate and auditable financial and administrative records.

• You have the ability to work under pressure and meet deadlines.

You would love to work in this role if...

• You enjoy planning and organising your workload to utilise time and resources effectively.

• You have the confidence to work on your own initiative as well as part of a diverse team

• You will show with young people and families with an open-minded and non-judgmental outlook.

• You are excited to work in an organisation that celebrates your participation and offers you development opportunities

What you will be doing

• Responding to the administrative needs of the GIFSS team in a flexible manner

• Effectively dealing with mail, telephone calls and general enquiries relating to all services.

• Setting up meetings, appointments and issuing general correspondence on behalf of all CYP services.

• Carrying out sales ledger duties to a high standard, including raising invoices, issuing financial statements, payment reminders and credit control.

Full details can be found in the Job & Person Specification in the Application Pack.

For any informal queries about the role please contact Operations & Business Manager Joanne Glennie on j.glennie@ypeople.org.uk

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