We are recruiting for the newly created role of Head of Marketing and Communications to join our Income Diversification and Messaging team. The Head of Marketing and Communications is part of our Senior Management Team and will play a key role in raising awareness of Right There, strengthening our brand and helping people understand the difference our work makes.

The post holder will lead on the planning and delivery of all marketing, communications, PR and digital activity, ensuring our messages are clear, consistent and grounded in people's experiences.

It is expected that this role will be 3 days office based.

Main duties and responsibilities will include:

• Provide strategic direction across communications, public affairs and supporter engagement
• Support the Director of IDM in organisational strategy, planning and development
• Develop and implement the communication and marketing strategy, including internal and external communications
• Lead policy, press and public affairs activity to raise the organisation's profile and influence relevant agendas
• Oversee internal communications ensuring staff and volunteers feel informed, connected and engaged
• Manage website development and content strategy to present programmes and lived experience clearly, ethically and accessibly
• Ensure compliance with GDPR compliance, safeguarding, copyright and ethical storytelling standards
• Lead and develop the marketing and communications team, managing workloads and supporting staff, freelancers and agency partners to deliver effectively

We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

We're looking for you to have gained significant management experience in a marketing, communications or PR role, ideally within a charity or social purpose setting. You will have a strong background in multi channel communications, combining digital, social, PR, content creations and campaigns.

You will also be a motivational leader with experience of managing staff, freelancers and agency partners. If you are a compassionate, thoughtful and values driven storyteller with a genuine interest in people's experiences, we'd love to hear from you.

What you can expect from us...

• Your normal working hours are 35 per week, Monday to Friday, 9am to 5pm
• Your main place of work is 15 Dava Street, Glasgow, G51 2JA with travel to programme locations as required
• Annual leave entitlement of 210 hours (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second.
• You will be automatically enrolled into the People’s Pension in the month that you will complete 3-months of employment, provided you meet the auto-enrolment criteria
• Cycle to work scheme
• Option to purchase and sell annual leave

Full list of benefits is detailed in the job & person specification

About Us

We are Right There, a charity that recently celebrated our 200th anniversary. We provide tailored support for people, at home, and in the community. We are here for people who are living with the effects of homelessness, poverty, substance use, or family breakdowns.

Last year we supported almost 4,000 individuals, helping to prevent them from becoming homeless or separated from the people they love. Every person’s story is unique, and everyone’s route home is different - it doesn’t matter what the situation is – we’re not here to judge, only to help.