Blackwood Homes and Care
Blackwood Homes and Care

Charity registered in Scotland SC007658

Blackwood provides quality housing and services for families throughout Scotland.  We currently have around 1500 houses in management to suit a range of varying needs. Our overall aim is to offer independence, choice and control in inclusive communities through quality housing and related services.


Current vacancies

Housing Co-Ordinator

  • Full time
  • £25,694 – £27,778
  • Edinburgh based with at least one day per week in the office. (Hybrid)
  • Closing 19th April 2024

Are you ready to make an impact and elevate our housing services? We're looking for a Housing Coordinator to join our team on a permanent basis.

You will help propel our housing team towards excellence by contributing to exceeding our department's goals.

We will achieve this by championing extraordinary customer service and driving digital transformation and innovation.

Key Responsibilities:

The successful candidate will deliver exceptional housing and customer Service and be the responsive go-to for inquiries, offering expert advice.

They will play a crucial role in termination of tenancy processes and allocation management and be the ambassador for customer-facing services and self-service options.

Collaboration with Key Stakeholders is a crucial part of the role as you will be the support system for both internal and external agencies.

For more information, please see the attached job description and person specification.

Blackwood offers a range of employee benefits, including:

  • Enhanced Well-being package including 24 hour GP service, physiotherapy and mental health support
  • Company sick pay scheme on completion of probationary period
  • 34 days’ holiday per annum, pro rata for part-time hours
  • Company pension scheme and other benefits
  • Development and Learning opportunities

Blackwood are committed to diversity and inclusion and as an accredited Disability Confident Employer, we will interview all disabled candidates who meet the minimum requirements for the post.

PLEASE NOTE: THIS ROLE IS NOT ELIGIBLE FOR SPONSORSHIP

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Finance Assistant

  • Full time
  • £28,549 – £30,865
  • Edinburgh Office/Hybrid Working
  • Closing 15th March 2024

Join Our Team as a Finance Assistant!

Are you a detail-oriented finance professional looking to contribute your expertise to a dynamic organization?

We have an exciting opportunity for you!

At Blackwood, we are dedicated to maintaining robust financial controls while supporting the growth of our organization. As a Finance Assistant, you will play a crucial role in providing specialist financial accounting advice and guidance to managers and staff, ensuring accurate accounting, regulatory compliance, and maximizing income.

As a Finance Assistant, you will:

  • Process invoices in a timely manner, address supplier inquiries, and ensure adherence to internal controls by budget holders.
  • Handle rent and service charge processing.
  • Analyse bank accounts, ledger accounts, and control accounts to ensure monthly reconciliation.
  • Assist in procurement and cost control of utility supplies.
  • Contribute to annual accounts, management accounts, budgets, and statutory returns.

Your Qualifications:

The ideal candidate will have an HNC in Accounting or at least 1 year of relevant finance department experience.

Experience in public or voluntary sector organizations, preferably in housing or care.

Knowledge of accounting IT systems (SUN and CX) would be beneficial but not essential.

Proficiency in Microsoft Office, with intermediate Excel skills.

Strong team player with excellent problem-solving skills.

Ability to work independently, prioritize tasks, and meet deadlines.

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Programme Administrator (Fixed Term 1 Year)

  • Full time
  • £27,190 – £29,395
  • Edinburgh Office
  • Closing 5th December 2023

We are seeking a highly organised and motivated individual to join our team as a Programme Administrator for Peoplehood. Reporting directly to the Programme Manager, the successful candidate will play a crucial role in overseeing the administration of this innovative project spanning three neighborhoods in Scotland.

In this role, you will provide comprehensive support to the Programme Manager, handling tasks such as diary management, proofreading, and general secretarial support. Your responsibilities will also extend to producing, formatting, and sharing/distributing essential programme documentation, including minutes, reports, and presentations.

A key aspect of this position involves managing the administration of grant claims and other information as required by funders or partners, with guidance and support from the Programme Manager. You will collaborate closely with thematic leads to ensure project reports are timely and accurate.

Effective communication is paramount in this role. You will be responsible for maintaining professional, clear, and concise communication with team members, partners, and other stakeholders. As an integral team player, you will collaborate and support colleagues to ensure project success, promptly responding to queries as needed.

Attending Project Advisory Group meetings, taking minutes, and providing administrative support will be part of your routine. Serving as the key liaison for the Programme Manager, you will coordinate information flows and communication within the project team. Additionally, meticulous record-keeping relating to all aspects of the project is a fundamental aspect of this role.

In the broader context, you will demonstrate excellent relationship management and rapport-building skills with all Blackwood stakeholders, including staff members, customers, and external suppliers. Operating with minimal supervision, you should be highly organized, self-motivated, and possess a strong ability to prioritize tasks and identify potential risks.

Our employee benefits:

  • Company sick pay scheme on completion of probationary period
  • 34 days’ holiday per annum, pro rata for part-time hours
  • Access to Health and Wellbeing resources such as 24/7 Employee Assistance Program and in-house Mental Health First Aiders
  • Opportunity to participate in internal support networks such as employee engagement, wellbeing and digital forums
  • Company pension scheme and other benefits such as Death in Service

Please read the Job Pack which is available on our website prior to completing the application form. All successful candidates will be required to obtain a Standard Disclosure. Blackwood are committed to diversity and inclusion and as a Disability Confident Employer, we will interview all disabled candidates who meet the minimum requirements for the post.

Note to interested applicants:

In accordance with the new immigration rules, employers must hold a licence of sponsorship to recruit all overseas candidates who do not have the right to work in the UK. Therefore, we cannot progress applications from candidates who require sponsorship to work in the UK.

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Housing Team Leader West

  • Full time
  • £35,239 – £38,095
  • Glasgow
  • Closing 20th November 2023

Are you looking to lead a dedicated team in the housing services sector? Blackwood is seeking a dynamic and motivated individual to fill the role of Housing Services Team Leader. Join us in our mission to provide high-quality, personalised housing services that enable our customers to live well and independently at home. As a Team Leader, you will play a vital role in fostering a positive work environment and ensuring the effective management and delivery of housing services within budget.

Key Responsibilities:

  • Oversee housing management activities, including allocations, void management, and rent arrears policies, to ensure efficient and effective service delivery.
  • Foster strong customer relationships and engagement, promoting a sense of inclusion, support, and safety within our communities.
  • Embrace innovative technology and digital processes to streamline service delivery and enhance customer satisfaction.
  • Manage and develop a dedicated team, encouraging their personal and professional growth through coaching, mentoring, and regular feedback sessions.
  • Ensure compliance with all relevant regulations, policies, and procedures, and maintain a strong understanding of pertinent legislation in the field.

This is an excellent opportunity to make a meaningful impact within the housing sector while contributing to the growth and success of Blackwood. If you are passionate about delivering exceptional service and are ready to take on a leadership role, apply now and become a part of our vibrant and inclusive community.

What We Offer:

  • The opportunity to work with a passionate and dedicated team
  • A dynamic work environment
  • Competitive compensation package and benefits
  • Continuous learning and development opportunities
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Temporary Housing Officer

  • Full time
  • £30,997 – £33,510
  • Glasgow
  • Closing 20th November 2023

Are you passionate about providing exceptional customer service and making a positive impact in the community? Join our team as a Housing Officer at Blackwood!

As a Housing Officer, you will play a crucial role in delivering high-quality housing management services and fostering a supportive environment for our tenants. Your responsibilities will include ensuring efficient allocations and managing empty homes, promoting tenant engagement, and contributing to the overall well-being of our residents. Additionally, you will be instrumental in implementing our digital shift, helping to streamline processes and enhance the overall customer experience.

If you're ready to be part of a dynamic team that values customer satisfaction and community engagement, apply now to embark on a rewarding career with us. Help us make a difference in the lives of our tenants while striving for continuous improvement and excellence in service delivery. Join us and be part of our mission to create thriving, independent communities. Apply today and become an integral part of our journey at Blackwood.

What We Offer:

  • The opportunity to work with a passionate and dedicated team
  • A dynamic work environment
  • Competitive compensation package and benefits
  • Continuous learning and development opportunities
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Design and Engagement Lead

  • Full time
  • £35,329 – £38,095
  • Edinburgh
  • Closing 12th November 2023

Can you bring this to the Innovation Team…?

  • A passion for person-centred co-design and co-creation?
  • Strong engagement and collaboration skills?
  • An ability to create an inclusive environment that encourages participation and creativity?
  • Fantastic project management skills?

If you are saying yes, then you might be the person we are looking for!

Blackwood are on the lookout for a full-time Design and Engagement Lead to join our Innovation Team. Initially reporting to the Peoplehood Project, Programme Lead and then to the Innovation and Research manager this role will be a part of some of Blackwood’s most exciting projects.

As award-winning investors in innovation, we need someone who can help us to increase engagement and co-design within Blackwood’s neighbourhoods across the country. You’ll support our committed and hard-working frontline teams to deliver support, products, services and homes that meet the need for people to live more independently – the very essence of Blackwood’s vision and values.

The Design and Engagement Lead will embrace innovation and develop opportunities in design and technology by working collaboratively with our teams.

The successful candidate will setup and manage an inclusive and diverse multi stakeholder healthy ageing engagement network across the three Peoplehood demonstrator sites across Scotland.

Specifically, the Design and Engagement Lead will help to develop the Blackwood Design Guide to provide a new standard of Affordability, Accessibility, Connectivity and Beauty for:

  • Component replacement in homes
  • Re-modelling and retrofit of homes
  • Adaptations

You’ll be continually driven to develop and deliver customer-centred solutions and will feel confident in using disruptive innovation techniques to challenge our ways of working and help us reach our goals.

Experience in establishing a network of expertise that will provide design advice, lived experience and assistance to frontline teams when considering services for customers and neighbourhoods including planned investment programmes and adaptations is a must!

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Top job! Improvement Lead

  • Full time
  • £40,133 – £43,386
  • Edinburgh
  • Closing 30th October 2023

Be a driving force behind Blackwood's success and join us as our Improvement Lead!

Are you ready to take the helm and steer Blackwood towards unprecedented excellence? We're looking for a dynamic and strategic Improvement Lead to revolutionise our customer experience and organisational delivery. As the Improvement Lead, you will play a pivotal role in leveraging our strengths and addressing our weaknesses to create an unparalleled experience for our valued customers.

Key Responsibilities:

Service Improvement Champion: Utilise the wealth of data from various assurance mechanisms to spearhead a transformative program, enhancing efficiency, ensuring compliance, and elevating our customer experience.

Proactive Engagement: Work closely with various departments and stakeholders, translating business objectives into tangible activities, and driving result-oriented improvements that align with our strategic goals.

Data-Driven Analysis: Delve deep into our business processes, scrutinise the customer journey, and implement impactful improvements that boost efficiency, all while collaborating closely with stakeholders.

Quality Assurance Maestro: Lead our quality assurance program, generating insightful reports to drive improvement, while monitoring and implementing recommendations to ensure a seamless customer experience.

Strategic Visionary: Influence the implementation of our strategy by fostering collaboration across the organization, ensuring that our solutions align with our long-term objectives.

Risk Management Expert: Oversee the development and management of our risk management framework, ensuring robust governance and effective decision-making.

What We Offer:

  • The opportunity to work with a passionate and dedicated team
  • A challenging and dynamic work environment
  • Competitive compensation package and benefits
  • Continuous learning and development opportunities

Join Blackwood in shaping the future of customer experience and organizational excellence. Apply now to be part of this incredible journey!

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Top job! Head of Finance

  • Full time
  • £53,293 – £57,614
  • Edinburgh with remote working
  • Closing 26th September 2023

iMultiply are delighted to be retained on an excellent opportunity to join Blackwood as a permanent Head of Finance. Blackwood have offices based in Edinburgh city centre but this role could attract candidates throughout central Scotland with their hybrid working policy. The role is offering a competitive salary and an excellent benefits package.

The Company

Blackwood is an award-winning Housing and Care provider specialising in homes and care services for people with disabilities.

Across Scotland, Blackwood has 1600 properties, 3 care homes, and delivers 10000 hours of care, working in 29 out of 32 local authorities. It provides homes, care and support for adults with disabilities and older people to enable them to live independently.

The Role

The Head of Finance is a key position within the senior management team, reporting to the Director of Finance and Strategic Partnerships (DoFSP). The successful candidate will be a proven business partner who is able to support the organisation to achieve significant growth and ensure a long-term sustainable future through the delivery of its Business Plan.

Bringing the right qualities and experience as an influencing and inspiring manager the Head of Finance will continue the development of the Finance Team through coaching, training and building expertise to support the delivery of Blackwood’s Business Plan.

You will be involved in but not restricted to the following duties:

Leading/Managing

Manage the finance team to support the delivery of Blackwood’s Business Plan.

  • Ensure the Finance function is efficiently managed, including production of returns, ensuring compliance with any conditions; production of timely and accurate budgets and accounts; effective treasury management, and the provision of an effective financial management and financial planning service.
  • Act as a member of the Senior Management Team and deputise for the DoFSP as required.
  • Ensure a high standard of preparation and presentation of all financial information to Senior Management, Committees and Boards and other forums as required.
  • Advise and support the DoFSP on all aspects of financial management and planning.
  • Ensure compliance and implementation of Blackwood’s policies including those relating to health and safety, emergency procedures, equal opportunities, code of conduct and disciplinary procedure, and service standards.
  • Responsible for ensuring that the Regional Managers have the required financial support in place to enable them to make informed decisions about their services.

Financial Management

Preparation of management information to support the delivery of the business plan:

  • Preparation of monthly management accounts and quarterly reforecasting.
  • Continuous development of financial management information.
  • Monitor and manage the cash position of Blackwood to ensure the continual compliance with all banking covenants, maintaining banking relationships.

Financial Planning

Participate in the development and review of strategic plans for Blackwood.

  • Lead on the revenue and capital budgeting and 5-year financial plan process.
  • Support colleagues in financial planning for current and future activities, including developing forecasting tools, option appraisals, and reporting systems.
  • Support the delivery of operational plans to maximise the financial return on investment.

Internal Controls and Audit

Ensure Blackwood’s financial management arrangements comply fully with legal, contractual, regulatory and audit requirements.

  • Ensure appropriate and adequate financial policies, procedures and control measures are in place.
  • Preparation of annual statutory accounts and act as a key contact with the External Auditors.
  • Managing the Blackwood insurance claims and renewals with the Property Investment Manager to minimise any financial impact.
  • Ensure that all aspects regarding payroll are complied with and that employees are paid correctly and on time.
  • Maintain competence including relevant financial regulation through CPD.

Other duties

  • Undertake such other reasonable duties consistent with the scope and purpose of the post as may be instructed by the DoFSP.

To be considered for this opportunity you must have the following experience:

  • A recognised accountancy qualification (ICAS, ICAEW, ACCA, CIMA etc.)
  • Experience of staff management and development
  • Strong technical accounting background and Proven project management experience
  • Understanding of strategic management, business planning and how these relate to budgets /finance
  • Demonstrable understanding of finance legislation and best practice as it applies to Blackwood
  • Experience of reviewing and updating KPIs, management and financial reporting, and board pack,
  • Experience reviewing and updating finance systems, controls and processes.
  • Ability to demonstrate empathy with the organisation’s values

On Offer

The position of Head of Finance will offer a salary of £53,293 - £57,614 per annum plus an excellent benefits package. The organisation is looking to appoint on a full- time permanent basis and the office premises are located in Edinburgh city centre although remote working will also play a big part of the role.

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Top job! Team Leader

  • Full time
  • £29,908 – £32,334
  • Readen Court Care Home
  • Closing 6th September 2023

lackwood are currently looking for a Team Leader to join our care home team in Aberdeen.

As an award-winning innovative care provider, we support people living with physical disabilities and long-term conditions and are committed to helping our customers live their life to the full. We have been exceptionally proud of our care teams during the pandemic and this is your opportunity to be part of a team that works hard to deliver positive outcomes for customers.

Operating in a 24/7 residential setting, our Raeden Court Care Home, with a current grade 5 from the Care Inspectorate, provide both complex and person-lead care, making sure that our customers receive care and support services that is in line with their personal support plans.

We are looking for enthusiastic, motivated and flexible individuals who can inspire and lead their team to deliver professional, personalised and outcome focused care to customers within our residential care home.

The successful candidate will work with their team to ensure service quality, performance and regulatory standards are maintained, and build strong relationships with customers, their families and other partners.

The ideal candidate must have:

  • Experience of managing a care team, ideally within a Care Home setting.
  • Experience of motivating a team to deliver personalised, outcomes-based care
  • The ability to effectively manage shifts and rotas for their team
  • Strong IT skills and a keen interest in using technology to deliver care services
  • A relevant qualification (SVQ4), not essential as training will be given
  • Flexibility to work on a rota basis, including early mornings, evenings and

We ask that all applicants read the Job Pack available on the careers page of our website. Blackwood are committed to diversity and inclusion and as an accredited Disability Confident Employer, we will interview all disabled candidates who meet the minimum requirements for the post.

Our employee benefits

  • Company sick pay scheme on completion of probationary period
  • 34 days’ holiday per annum, pro rata for part-time hours
  • Access to enhanced Health and Wellbeing resources such as 24/7 Employee Assistance Program and in-house Mental Health First Aiders
  • Opportunity to participate in internal support networks such as employee engagement, wellbeing and digital forums
  • Company pension scheme and other benefits such as Death in Service
  • EE Perks package – 20% off selected EE products for Blackwood employees and family & friends
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Property Officer

  • Full time
  • £30,997 – £33,510
  • East region
  • Closing 25th August 2023

Blackwood Homes and Care is a renowned housing and care provider within Scotland. We have a new, exciting opportunity available as a Property Officer in our Assets team operating in our East region.

We are looking for a new and dynamic team member who can deliver a first-rate repairs service for our customers, driving efficiencies whist increasing the quality of our customers experience.

You will support the identification, tracking and resolution of both property and environmental maintenance requirements throughout our developments. This will involve liaising directly with contractors on a regular basis to ensure quality services are delivered within KPI targets.

Conducting pre and post void inspections, placing void property repair work orders to enable fast re-letting of our properties, whilst working closely with Blackwood regional housing teams will be a key component of this role so attention to detail is a must.

The successful candidate will be a key figure for customer engagement for reactive, environmental and landlord services and manage the completion of remedial works covered by Blackwood insurance policies, liaising with insurers, contractors, other Blackwood team members and impacted customers.

You will be qualified to a minimum of HNC level in Construction Management or equivalent and have at least 2 years’ experience of running and organising construction or repair projects. Team working, communication skills and an understanding of current safety legislation is essential as is a full UK driving licence.

We ask that all applicants read the Job Pack available on the careers page of our website. Blackwood are committed to diversity and inclusion and as an accredited Disability Confident Employer, we will interview all disabled candidates who meet the minimum requirements for the post.

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Top job! Information Lead

  • Full time
  • £40,133 – £43,386
  • Substantive location is flexible but there is a requirement to work from one of Blackwood’s Offices (Edinburgh, Aberdeen, Glasgow or Dundee) 1 day per week.
  • Closing 27th August 2023

We have a new, exciting opportunity available as an Information Lead to join our Corporate Services directorate.

The role will drive our performance framework, ensuring timely access to vital information. Key responsibilities include developing insights from operational data, managing regulatory reporting, and implementing data-driven improvements.

We are looking for a new and dynamic member of our Business Assurance team who can drive the implementation of our performance framework by developing robust systems and processes to ensure that the right people have access to the right information at the right time.

You will be educated to degree level in a relevant discipline and have demonstrable evidence of experience organising and handling large amounts of data, including financial data and KPI information, to produce reports.

The successful candidate will have a track-record of undertaking complex numerical analysis and presenting findings to a wide range of audiences, either as reports or presentations. A full driving licence is required or the ability to meet the travel requirements of the role.

We have achieved Investors in People Platinum status and our staff are recognised for their dedication to our customers. You will feel a sense of purpose here; we all want to make a difference.

We ask that all applicants read the Job Pack available on the careers page of our website. Blackwood are committed to diversity and inclusion and as an accredited Disability Confident Employer, we will interview all disabled candidates who meet the minimum requirements for the post.

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Top job! Assets Team Leader

  • Full time
  • £35,239 – £38,095
  • Hybrid Working Substantive Location is flexible with a minimum of one day a week being worked from one of Blackwood’s offices in Edinburgh, Glasgow, Dundee or Aberdeen.
  • Closing 25th August 2023

Blackwood Homes and Care is a renowned housing and care provider within Scotland. We have an exciting opportunity available as an Assets Team Leader to support our assets, care and housing teams. Our innovative approach allows our teams to work from home and we are currently supporting this transition.

We are looking for a new and dynamic member of to lead our Assets Team who can deliver our innovative, high quality planned replacement programmes, adaptations programme and cyclical maintenance services to our customers.

We seek a highly skilled and enthusiastic professional with experience of working in a planned and cyclical maintenance capacity in the housing sector. Qualified to minimum of HNC level in a relevant discipline, you will have demonstrable experience of managing a team and the ability to deliver high quality services to meet our customer need and expectations.

You will work collaboratively with the existing team to deliver a tailored and highly effective service for our customers. A proven track record in delivering a customer-focussed approach through effective quality control of contractor performance is, therefore, required.

The successful candidate will have highly developed financial control and budget management skills and experience. As a People Manager, you will enjoy engaging with and managing a small, dedicated team who deliver a key service to our customers and you’ll be at the frontline of helping the team fulfil their potential through coaching, personal development plans and team meetings.

Excellent communication and IT skills are required alongside a working knowledge of statutory and regulatory requirements.

You will have a flair for working in partnership with our dispersed housing and care teams to identify and lead on service development that delivers value and quality for our customers across all of Blackwood’s regions.

We ask that all applicants read the Job Pack available on the careers page of our website. Blackwood are committed to diversity and inclusion and as an accredited Disability Confident Employer, we will interview all disabled candidates who meet the minimum requirements for the post.

Our employee benefits

  • Company sick pay scheme on completion of probationary period
  • 34 days’ holiday per annum, pro rata for part-time hours
  • Access to enhanced Health and Wellbeing resources such as 24/7 Employee Assistance Program and in-house Mental Health First Aiders
  • Opportunity to participate in internal support networks such as employee engagement, wellbeing and digital forums
  • Company pension scheme and other benefits such as Death in Service
  • EE Perks package – 20% off selected EE products for Blackwood employees and family & friends
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Development Manager

  • Full time
  • £40,133 – £43,386
  • Substantive location is flexible but there is a requirement to work from one of Blackwood’s Offices (Edinburgh, Aberdeen, Glasgow or Dundee) 1 day per week.
  • Closing 23rd August 2023

Blackwood Homes and Care is a renowned housing and care provider within Scotland. We have an exciting opportunity available as a Development Manager.

We are looking for a new and dynamic member of our Development team who can facilitate the management and delivery of Blackwood’s ambitious new build development programme and development team. The role will include engagement with local and national government grant authorities along with contractors and consultants.

We seek someone with 2 years’ experience of new build housing development, preferably for an affordable housing provider. Knowledge of property, construction, building processes and industry best practice is essential along with working knowledge of residential construction financing models across various tenures and budgetary controls.

You will be able to work under pressure and effectively manage workloads and meet deadlines. The ability to develop and maintain positive working relationships with internal and external stakeholders is crucial.

The successful candidate will have an empowering leadership style, project management skills and be able to demonstrate a commitment to Blackwood’s vision and values.

We ask that all applicants read the Job Pack available on the careers page of our website. Blackwood are committed to diversity and inclusion and as an accredited Disability Confident Employer, we will interview.

A valid driving licence and a willingness to travel is essential.

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Customer Service Co-ordinator

  • Full time
  • £24,470 – £26,455
  • Edinburgh
  • Closing 21st August 2023

Blackwood currently has a vacancy in the role of Customer Service Coordinator working in our Customer Service Centre in Edinburgh to cover a period of maternity leave to August 2024.

At Blackwood we pride ourselves on providing the highest level of service for our customers. Though the implementation of our new Customer Service Centre we aim to ensure that all our customers receive the responses they need in a timely, professional and supportive manner. The role of Customer Service Coordinator is pivotal in achieving this aim and the organisation’s customer satisfaction goals stated in Blackwood’s Strategy and Business Plan.

Using your communication and customer service skills, you will manage our customer’s queries and repairs requests effectively and efficiently to achieve the level of excellent customer experience that Blackwood aims for.

What are we looking for?

Experienced in office administration.

Experience of dealing with internal and external customers and stakeholders

Experience in the delivery of customer services in a front-line capacity

What knowledge and skills do I need to have?

Excellent knowledge of Microsoft Office365 products

Minimum of 2 years’ experience in as similar role.

Qualified to HNC Level housing or administrative field or willing to work towards this.

The Customer Service Coordinator will work within the Customer Service team to deliver Blackwood’s Strategy and Business Plan by ensuring all customers receive an excellent standard of service and demonstrating professional customer service and relationship building skills with all Blackwood customers and stakeholders.

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Communications and Marketing Manager

  • Full time
  • £40,133 – £43,386
  • Edinburgh – Hybrid Role with at least one day a week in Edinburgh Office
  • Closing 21st August 2023

We have an exciting opportunity to join our friendly, fast-paced Corporate Services directorate. Due to restructuring, we now have an opportunity for a new Communications and Marketing Manager to join us.

The role will work closely with colleagues to support Blackwood’s future growth and smooth-running of our housing and care operations. We play a vital role as the corporate centre of Blackwood, whether through our digital platforms, communicating the right message at the right time, or supporting our customers with the information they need.

Our communication and marketing play a huge role in Blackwood’s success, and we are looking for someone who is creative, can hit the ground running, and who can bring a team together by identifying the right skills and experience to recruit those who will report to you.

This is post will be good fit for someone who is looking for a management position in a great organisation you can grow with. We have achieved Investors in People Platinum status and our staff are recognised for their dedication to our customers. You will feel a sense of purpose here; we all want to make a difference.

You will be an experienced communications and marketing professional, someone with ideas and who is willing to work with others to implement those. You should be organised, detailed focused and have a flair for creative ideas and content. You don’t mind wearing a few different hats and you aren’t too proud to get stuck in, especially when you first join us and you are recruiting a team. Most importantly, you understand why excellent communication can support us in our ambitions and the difference it can make marketing our brand and what we do.

Blackwood are committed to diversity and inclusion and as an accredited Disability Confident Employer, we will interview all disabled candidates who meet the minimum requirements for the post.

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Assets Team Leader

  • Full time
  • £35,239 – £38,095
  • Hybrid Working - Substantive Location is flexible with a minimum of one day a week being worked from one of Blackwood’s offices in Edinburgh, Glasgow, Dundee or Aberdeen.
  • Closing 31st July 2023

Blackwood Homes and Care is a renowned housing and care provider within Scotland. We have an exciting opportunity available as an Assets Team Leader to support our assets, care and housing teams. Our innovative approach allows our teams to work from home and we are currently supporting this transition.

We are looking for a new and dynamic member of to lead our Assets Team who can deliver our innovative, high quality planned replacement programmes, adaptations programme and cyclical maintenance services to our customers.

We seek a highly skilled and enthusiastic professional with experience of working in a planned and cyclical maintenance capacity in the housing sector. Qualified to minimum of HNC level in a relevant discipline, you will have demonstrable experience of managing a team and the ability to deliver high quality services to meet our customer need and expectations.

You will work collaboratively with the existing team to deliver a tailored and highly effective service for our customers. A proven track record in delivering a customer-focussed approach through effective quality control of contractor performance is, therefore, required.

The successful candidate will have highly developed financial control and budget management skills and experience. As a People Manager, you will enjoy engaging with and managing a small, dedicated team who deliver a key service to our customers and you’ll be at the frontline of helping the team fulfil their potential through coaching, personal development plans and team meetings.

Excellent communication and IT skills are required alongside a working knowledge of statutory and regulatory requirements.

You will have a flair for working in partnership with our dispersed housing and care teams to identify and lead on service development that delivers value and quality for our customers across all of Blackwood’s regions.

We ask that all applicants read the Job Pack available on the careers page of our website. Blackwood are committed to diversity and inclusion and as an accredited Disability Confident Employer, we will interview all disabled candidates who meet the minimum requirements for the post.

Our employee benefits

  • Company sick pay scheme on completion of probationary period
  • 34 days’ holiday per annum, pro rata for part-time hours
  • Access to Health and Wellbeing resources such as 24/7 Employee Assistance Program and in-house Mental Health First Aiders
  • Opportunity to participate in internal support networks such as employee engagement, wellbeing and digital forums
  • Company pension scheme and other benefits such as Death in Service
  • EE Perks package – 20% off selected EE products for Blackwood employees and family & friends
Shortlist
This vacancy has now closed

Business and Facilities Officer

  • Full time
  • £27,190 – £29,395
  • Edinburgh Office/Hybrid Working
  • Closing 30th June 2023

Blackwood Homes and Care is a renowned housing and care provider within Scotland. We have an exciting opportunity available as a Business and Facilities Officer.

We are looking for a new and dynamic member of our Business Assurance team who can deliver a seamless administration, office and information management and governance function.

We seek a highly organised and customer-focussed individual who is committed to providing exceptional service and maintaining a professional working environment.

You will perform all aspects of office management such as managing the team mailbox, ordering stationery, booking travel, ensuring the office is secure, well-maintained and clean along with budget management and procurement of office services e.g. waste management, taxi service etc.

The successful candidate will support the Chief Executive and Executive Management Team and provide cover for the Executive Business Assistant when required. Collaboration with the Governance Officer and Board members is required and you will assist with taking minutes at Board Meetings and maintain the BoardZone website.

You will have previous experience in a similar administrative or facilities management role, excellent customer service skills, proficiency in office software and systems, good time management and prioritisation abilities. Flexibility and able to work alone with minimum supervision and as a part of a team.

Blackwood are committed to diversity and inclusion and as an accredited Disability Confident Employer, we will interview all disabled candidates who meet the minimum requirements for the post.

Note to interested applicants

In accordance with the new immigration rules, employers must hold a licence of sponsorship to recruit all overseas candidates who do not have the right to work in the UK. It is with regret that this role does not meet the current suitability requirements set by the UKVI to enable sponsorship of migrant workers. Therefore, we cannot progress applications from candidates who require sponsorship to work in the UK.

Shortlist
This vacancy has now closed

Team Leader

  • Part time
  • £29,908 – £32,334 pro-rata
  • Readen Court Care Home, Aberdeen
  • Closing 13th July 2023

Blackwood are currently looking for a Team Leader to join our care home team in Aberdeen.

As an award-winning innovative care provider, we support people living with physical disabilities and long-term conditions and are committed to helping our customers live their life to the full. We have been exceptionally proud of our care teams during the pandemic and this is your opportunity to be part of a team that works hard to deliver positive outcomes for customers.

Operating in a 24/7 residential setting, our Raeden Court Care Home, with a current grade 5 from the Care Inspectorate, provide both complex and person-lead care, making sure that our customers receive care and support services that is in line with their personal support plans.

We are looking for enthusiastic, motivated and flexible individuals who can inspire and lead their team to deliver professional, personalised and outcome focused care to customers within our residential care home.

The successful candidate will work with their team to ensure service quality, performance and regulatory standards are maintained, and build strong relationships with customers, their families and other partners.

The ideal candidate must have:

  • Experience of managing a care team, ideally within a Care Home setting.
  • Experience of motivating a team to deliver personalised, outcomes-based care
  • The ability to effectively manage shifts and rotas for their team
  • Strong IT skills and a keen interest in using technology to deliver care services
  • A relevant qualification (SVQ4), not essential as training will be given
  • Flexibility to work on a rota basis, including early mornings, evenings and weekends.

Our employee benefits

  • Fully funded SVQ training on completion of probationary period
  • Company sick pay scheme on completion of probationary period
  • 34 days’ holiday per annum, pro rata for part-time hours
  • Access to Health and Wellbeing resources such as 24/7 Employee Assistance Program and in-house Mental Health First Aiders
  • Opportunity to participate in internal support networks such as employee engagement, wellbeing and digital forums
  • Company pension scheme and other benefits such as Death in Service
  • Payment of PVG and SSSC registration
  • EE Perks package – 20% off selected EE products for Blackwood employees andfamily & friends

Blackwood are committed to diversity and inclusion and as an accredited Disability Confident Employer, we will interview all disabled candidates who meet the minimum requirements for the post.

Note to interested applicants

In accordance with the new immigration rules, employers must hold a licence of sponsorship to recruit all overseas candidates who do not have the right to work in the UK. It is with regret that this role does not meet the current suitability requirements set by the UKVI to enable sponsorship of migrant workers. Therefore, we cannot progress

applications from candidates who require sponsorship to work in the UK.

Shortlist
This vacancy has now closed

Volunteering Champions Co-Ordinator

  • Full time
  • £26,398 – £28,539
  • Hybrid Working – 2 days per week in one of offices in Edinburgh, Glasgow or Dundee, 3 days per week home-working.
  • Closing 2nd November 2022

Peoplehood

We have an exciting opportunity for a Volunteering Champions Co-Ordinator to join our Peoplehood team. This key role supports the successful delivery of a new ground-breaking and unique project.

As part of a ground-breaking £12.5 million government funded project, Blackwood is seeking to create neighbourhoods that support people as they age so they can live five more healthy, active years.

Working with partners and co-designing with the local community, these neighbourhoods will combine technology, designing, products and services in a physical and digital environment.

The overall programme will operate across three demonstrator neighbourhoods in Scotland, with industry and academic partners. It addresses five themes:

  • Sustaining Physical Activity
  • Designing Age-Friendly Homes
  • Managing the Common Complaints of Ageing
  • Creating Healthy and Active Places
  • Supporting Social Connections

The successful applicant will be responsible for the successful delivery of the volunteering programme within the Peoplehood Project across all three neighbourhoods - Charleston (Dundee), Cardonald (Glasgow) and Buckie (Moray). Working closely with the project team – the engagement team and the thematic leads in a Business Partner capacity, this is a fantastic opportunity for someone who is looking for a specialist, front facing, leading and dynamic person centric role right in the thick of things. Regular travel between neighbourhoods and our head office will be expected.

Can you bring this to Blackwood…?

o Demonstratable experience of recruiting volunteers at scale?

o The ability to plan and manage volunteers to support multi-disciplinary teams but clearly define scope of volunteering support?

o Knowledge of volunteering networks?

o Strong people and relationship building skills?

o Strong collaboration skills?

o A flexible approach to ever changing needs as the project evolves?

If you are saying yes, then you might be the candidate we are looking for!

You are a confident, proficient and forward-thinking professional who can motivate, lead and manage a project in this area of speciality.

Also, you can demonstrate competency, experience and success in the areas of Volunteer management, planning and generation required for this role.

Our Employee Benefits package

Our people are our greatest assets and we have been in awe of the fantastic work all our teams have continued to provide to our customers during the Covid-19 pandemic. As a result, we provide:

o Fully paid induction and personal development opportunities

o Company sick pay scheme on completion of probationary period

o 34 days’ holiday per annum, pro rata for part-time hours

o Company pension scheme and Death in Service Benefit

o Flexible and family-friendly policy and procedures

o Access to employee wellbeing support networks such as a 24/7 Employee Assistance Program, Mental Health First Aiders, Wellbeing Hub and employee engagement forum

Shortlist
This vacancy has now closed

Project Lead, Innovation and Research

  • Full time
  • £35,239 – £38,095
  • Substantive location is flexible but there is a requirement to work from one of Blackwood’s Offices (Edinburgh, Aberdeen, Glasgow or Dundee) 2 days per week.
  • Closing 30th October 2022

Blackwood Homes and Care is a renowned housing and care provider within Scotland. We have a new, exciting opportunity available as an Innovation and Research Project Lead to support the Head of Innovation and Research and deliver innovation projects and research activity across Blackwood in line with our Business Plan via the Innovation Incubator*.

We are looking for a new and dynamic member of our Innovation and Research team who can support the development of opportunities for innovation in design and technology that supports independent living taking them from concept through to delivery.

Or approach is to co-design and co-create products and services with our customers, staff and partners. We seek someone who will challenge the norm and help design new ways of working with an ability to speak out and use of disruptive innovation techniques to get people thinking in different ways.

This role will ensure that relationships are built and maintained with our stakeholders to ensure that projects are adding a significant level of quality to the lives of a variety of client/customer groups.

You will have proven Project Management skills and a sound ability to deliver projects successfully within required timeframes and budgets. Excellent Research skills are also essential as this role supports Blackwood’s longer-term plans on design and technology.

The successful candidate will be educated to degree level or above in a relevant discipline either through qualification or relevant experience.

*More information on the Innovation Incubator can be found on page 9 of the Job pack.

Shortlist
This vacancy has now closed

Neighbourhood & Engagement Co-Ordinator (Dundee/Glasgow)

  • Full time
  • £25,880 – £27,979
  • Remote work Available Substantive place of work: Can be based in either Charleston Dundee Neighbourhood or Cardonald, Glasgow Neighbourhood but will cover both neighbourhoods
  • Closing 14th March 2022

We are currently seeking an experienced community engagement coordinator to join our small, but fast-paced engagement team to support our neighbourhoods in Glasgow & Dundee.

As part of a ground-breaking £12.5 million government funded project, Blackwood is seeking to create neighbourhoods that support people as they age so they can live five more healthy, active years.

Working with a wide range of partners and co-designing with the local community, these neighbourhoods will combine technology, designing, products and services in a physical and digital environment.

The overall programme will operate across three demonstrator neighbourhoods in Scotland, with industry and academic partners. It addresses five themes:

  • Sustaining Physical Activity
  • Designing Age-Friendly Homes
  • Managing the Common Complaints of Ageing
  • Creating Healthy and Active Places
  • Supporting Social Connections

The successful applicant will lead our engagement with local people, external stakeholders and project partners in two of our three demonstrator neighbourhoods. This post will cover the Charleston(Dundee) and Cardonald(Glasgow) neighbourhoods. You will work with local people to co-design solutions and services that meet the needs of the neighbourhoods involved. You will also develop and host engagement events that support co-design. You will recruit participants for these engagement events, whilst also involving local stakeholders including activity groups, businesses, charities and more. Regular travel between neighbourhoods and occasionally to our head office (Edinburgh) will be expected. There will also be a requirement to work some evenings and weekends

The ideal candidate will bring the following

  • Great organisation skills, with the ability to design and deliver a range of engagement activities, including recruitment and facilitation
  • Demonstrable experience of building relationships with multi-disciplinary stakeholders and commercial partner organisations
  • Personal resilience with the ability to lead and motivate local people and volunteers to champion the life chances of people living in those areas
  • A passionate belief in empowering individuals to build communities and a creative mindset
  • Strong collaboration skills
  • A flexible approach and the ability to deliver at pace to meet the ever changing needs as the project evolves

With demonstrable experience of community engagement, you are a confident communicator and forward-thinking person who builds relationships, works closely with the community to develop an understanding of their needs and aspirations, and embraces change and innovation to help bring these ideas to life.

Our Employee Benefits package

Our people are our greatest assets and we have been in awe of the fantastic work all our teams have continued to provide to our customers during the Covid-19 pandemic. As a result, we provide:

  • Fully paid induction and personal development opportunities
  • Company sick pay scheme on completion of probationary period
  • 34 days’ holiday per annum, pro rata for part-time hours
  • Company pension scheme and Death in Service Benefit
  • Flexible and family-friendly policy and procedures
  • Access to employee wellbeing support networks such as a 24/7 Employee Assistance Program, Mental Health First Aiders, Wellbeing Hub and employee engagement forum

Guidance for applicants

In accordance with the new immigration rules, employers must hold a licence of sponsorship to recruit all overseas candidates who do not have the right to work in the UK. It is with regret that this role does not meet the current suitability requirements set by the UKVI to enable sponsorship of migrant workers. Therefore, we cannot progress applications from candidates who require sponsorship to work in the UK.

Shortlist
This vacancy has now closed

Neighbourhood & Engagement Co-Ordinator (Buckie)

  • Part time
  • £25,880 – £27,979 pro-rata
  • Remote work available. Substantive place of work: Buckie Neighbourhood.
  • Closing 14th March 2022

We are currently seeking an experienced community engagement coordinator to join our small, but fast-paced engagement team to support our neighbourhood in Buckie.

As part of a ground-breaking £12.5 million government funded project, Blackwood is seeking to create neighbourhoods that support people as they age so they can live five more healthy, active years.

Working with a wide range of partners and co-designing with the local community, these neighbourhoods will combine technology, designing, products and services in a physical and digital environment.

The overall programme will operate across three demonstrator neighbourhoods in Scotland, with industry and academic partners. It addresses five themes:

  • Sustaining Physical Activity
  • Designing Age-Friendly Homes
  • Managing the Common Complaints of Ageing
  • Creating Healthy and Active Places
  • Supporting Social Connections

The successful applicant will lead our engagement with local people, external stakeholders and project partners in one of our three demonstrator neighbourhoods. This post will cover the Buckie neighbourhood. You will work with local people to co-design solutions and services that meet the needs of the neighbourhood involved. You will also develop and host engagement events that support co-design. You will recruit participants for these engagement events, whilst also involving local stakeholders including activity groups, businesses, charities and more. Regular travel to our head office (Edinburgh) will be expected. There will also be a requirement to work some evenings and weekends

The ideal candidate will bring the following

  • Great organisation skills, with the ability to design and deliver a range of engagement activities, including recruitment and facilitation
  • Demonstrable experience of building relationships with multi-disciplinary stakeholders and commercial partner organisations
  • Personal resilience with the ability to lead and motivate local people and volunteers to champion the life chances of people living in those areas
  • A passionate belief in empowering individuals to build communities and a creative mindset
  • Strong collaboration skills
  • A flexible approach and the ability to deliver at pace to meet the ever changing needs as the project evolves

With demonstrable experience of community engagement, you are a confident communicator and forward-thinking person who builds relationships, works closely with the community to develop an understanding of their needs and aspirations, and embraces change and innovation to help bring these ideas to life.

Our Employee Benefits package

Our people are our greatest assets and we have been in awe of the fantastic work all our teams have continued to provide to our customers during the Covid-19 pandemic. As a result, we provide:

  • Fully paid induction and personal development opportunities
  • Company sick pay scheme on completion of probationary period
  • 34 days’ holiday per annum, pro rata for part-time hours
  • Company pension scheme and Death in Service Benefit
  • Flexible and family-friendly policy and procedures
  • Access to employee wellbeing support networks such as a 24/7 Employee Assistance Program, Mental Health First Aiders, Wellbeing Hub and employee engagement forum

Guidance for applicants

In accordance with the new immigration rules, employers must hold a licence of sponsorship to recruit all overseas candidates who do not have the right to work in the UK. It is with regret that this role does not meet the current suitability requirements set by the UKVI to enable sponsorship of migrant workers. Therefore, we cannot progress applications from candidates who require sponsorship to work in the UK.

Shortlist
This vacancy has now closed

Events and Communications Co-ordinator

  • Full time
  • £26,397 – £28,538
  • Temporarily Remote (Head Office, Edinburgh)
  • Closing 5th December 2021

Blackwood are on the lookout for an experienced Events and Communications Co-Ordinator to work with our Peoplehood project team on community events over the life of the programme and to plan and deliver our 50th Anniversary celebrations. The Events and Communications Co-Ordinator will also assist our Volunteer Co-ordinator to recruit and retain volunteers to support the programmes.

About You

It is essential that you have experience in Marketing or Communications, planning and delivering events and ideally you will have experience of working in a public, third sector or voluntary sector organisation. The successful candidate will be comfortable working and communicating with people of all levels both internal and external. You will be educated to degree level or have other qualifications with relevant experience. Project Management skills and proficiency in Microsoft Office packages are also a must as well as good written and verbal communication skills. We are looking for individuals who are highly organised and able to work under pressure. An ability to form relationships and to work in a team is also key.

Our Employee Benefits package

Our people are our greatest assets and we have been in awe of the fantastic work all our teams have continued to provide to our customers during the Covid-19 pandemic. As a result, we provide:

  • Fully paid induction and personal development opportunities
  • Company sick pay scheme on completion of probationary period
  • 34 days’ holiday per annum, pro rata for part-time hours
  • Company pension scheme and Death in Service Benefit
  • Flexible and family-friendly policy and procedures
  • Access to employee wellbeing support networks such as a 24/7 Employee Assistance Program, Mental Health First Aiders, Wellbeing Hub and employee engagement forum
Shortlist
This vacancy has now closed

Digital Skills Coach (North)

  • Full time
  • £23,292 – £25,181
  • Dundee or Aberdeen
  • Closing 17th September 2021

About the Role

Blackwood are on the lookout for a full-time Digital Skills Coach to join our Innovation Team in the North of Scotland on a fixed-term basis. This role will be working from Dundee to Aberdeen, Inverness & beyond. Our Digital Skills Coaches:

  • Support our customers on their digital inclusion journey
  • Support the embedding of CleverCogs™ across the organisation
  • Develop and deliver our digital learning programme to our customers

This role will work closely with the Innovation Delivery Manager, the Learning & Development team and the Blackwood Neighbourhoods for Independent Living team to engage with Blackwood customers to champion the benefits of digital technology. Our Digital Skills Coaches create a legacy for digital inclusion by upskilling our customers to allow them to become more socially connected and less isolated. Our customers will have broadened their personal capacity through learning and with the use of CleverCogs™, you will help us to advance our “digital by default” agenda. The successful candidate will possess excellent customer service skills and will be able to deliver training both remotely and face-to-face either on a one to one basis or in groups. You will undertake training needs analysis will help to co-design training delivery plans. We are looking for someone who will be able to help develop and design training materials and digital content and will support our customers to become comfortable with technology and equipment.

Blackwood Neighbourhoods for Independent Living

As part of a ground-breaking £12.5 million Government funded project, Blackwood is seeking to create neighbourhoods that support people as they age so they can live five more healthy, active years.

Working with partners and co-designing with the local community, these neighbourhoods will combine technology, design, products and services in a physical and digital environment.

About you

You will be able to create a positive, supportive and accessible environment that fosters a desire to learn. You will have confidence in engaging with people at different levels and if invited to interview, you will be able to demonstrate your passion for providing first-class digital skills training to help us to drive high customer satisfaction and digital inclusion.

Experience in installing equipment such as PC’s, tablets, alarms and mobile devices is essential as well as being a proficient user of IT packages, software and applications.

Our employee benefits

  • Company sick pay scheme on completion of probationary period
  • 34 days’ holiday per annum, pro rata for part-time hours
  • Access to Health and Wellbeing resources such as 24/7 Employee Assistance Program and in-house Mental Health First Aiders
  • Opportunity to participate in internal support networks such as employee engagement, wellbeing and digital forums
  • Company pension scheme and other benefits such as Death in Service
  • EE Perks package – 20% off selected EE products for Blackwood employees and family & friends

Covid-19 measures

The wellbeing of our teams is paramount to us and we continue to support our teams by following all government guidelines and advice from health and regulatory bodies. We have designed specialised training to ensure our teams feel safe and confident which includes Covid-19 e-Learning module for all employees, PPE & Infection Control resources and Infection Control eLearning for all our people who work within our care services.

We ask that all applicants read the Job Pack available on the careers page of our website. Blackwood are committed to diversity and inclusion and as an accredited Disability Confident Employer, we will interview all disabled candidates who meet the minimum requirements for the post.

Interviews are likely to take place online due to current social distancing guidelines; arrangements will be confirmed with shortlisted candidates.

Note to interested applicants

In accordance with the new immigration rules, employers must hold a licence of sponsorship to recruit all overseas candidates who do not have the right to work in the UK. It is with regret that this role does not meet the current suitability requirements set by the UKVI to enable sponsorship of migrant workers. Therefore, we cannot progress applications from candidates who require sponsorship to work in the UK.

Shortlist
This vacancy has now closed

Assets Officer

  • Full time or Permanent
  • £29,504 – £31,896
  • West of Scotland
  • Closing 1st September 2021

Are you someone…?

  • Who can lead on our planned, cyclical maintenance and adaptations
  • services?
  • Who can provide value and quality to our customers?
  • Who embraces innovative and digital approaches?
  • Who is passionate about enabling people to live well and
  • independently?

If yes, then this is your opportunity to join Blackwood, one of Scotland’s leading care and housing providers as an Assets Officer supporting and working from services and developments across West Scotland. Our vision is to help people to live independently and we are passionate about how we use innovation and technology to make a difference and enhance our customer service offering.

Our Assets Officers have a key role in delivering Blackwood’s planned and cyclical maintenance programmes and adaptations services. You will work closely with customers and our teams to ensure inspections are progressed within agreed timescales. All duties are to be carried out in line with published service standards with priority given to meeting the highest standards of customer care.

The successful candidate will have relevant experience of running and organising efficient and cost-effective property maintenance and refurbishment projects and must hold a valid driver’s licence and have access to a vehicle for work use.

We will be looking for someone who can show delivering projects within budget which reflect best practice and are in full compliance with legal and regulatory requirements.

Our Employee Benefits package

Our people are our greatest assets and we have been in awe of the fantastic work all our teams have continued to provide to our customers during the Covid-19 pandemic. As a result, we provide:

  • Fully paid induction and personal development opportunities
  • Company sick pay scheme on completion of probationary period
  • 34 days’ holiday per annum, pro rata for part-time hours
  • Company pension scheme and Death in Service Benefit
  • Flexible and family-friendly policy and procedures
  • Access to employee wellbeing support networks such as a 24/7 Employee Assistance Program, Mental Health First Aiders, Wellbeing Hub and employee engagement forum
Shortlist
This vacancy has now closed

Human Resources Advisor

  • Full time
  • £29,504 – £31,895
  • Temporarily remote / Head Office, Edinburgh*
  • Closing 9th August 2021

About the role

Blackwood are entering a very exciting time in our journey to help people live independently, with a new strategy focusing on sustainable growth, innovation, and customer excellence.

We are therefore looking for a forward-thinking, innovative Human Resources Advisor to join our HR team, helping us to deliver The Blackwood People Plan. You will also provide exceptional levels of service to our internal customers, helping them to lead, build and develop their teams.

This is a generalist role which will work in close collaboration with multi-stakeholder groups across the organisation whilst giving you the opportunity to work on exciting new projects as part of the wider HR & OD team.

About you

You are passionate about working with people to help them reach their full potential. You will have significant experience of employee relations including managing your own case load and be a strong project manager. You will ideally be CIPD qualified

If invited to interview, you will be able to demonstrate your knowledge and understanding of current employment law and HR best practice. You will demonstrate an understanding of HR metrics and how these can be used to help managers at all levels across the organisation to understand and resolve any challenges they face within their teams.

Our Employee Benefits package

Blackwood takes pride in how we look after our people and support their career development. Also included is:

  • Company sick pay scheme on completion of probationary period
  • 34 days’ holiday per annum, pro rata for part-time hours
  • Company pension scheme
  • Death in Service Benefit
  • Flexible and family-friendly policy and procedures
  • Access to employee wellbeing support networks such as a 24/7 Employee Assistance Program, Mental Health First Aiders, Wellbeing Hub and employee engagement forum

Guidance for applicants

In accordance with the new immigration rules, employers must hold a licence of sponsorship to recruit all overseas candidates who do not have the right to work in the UK. It is with regret that this role does not meet the current suitability requirements set by the UKVI to enable sponsorship of migrant workers. Therefore, we cannot progress applications from candidates who require sponsorship to work in the UK.

*Although this role will be currently working remotely in accordance with government guidelines, the successful postholder may be required to travel across our regions in order to engage with employees and work with managers. Further details can be discussed at interview.

We ask that all applicants read the Job Pack before completing the application form, available on the Careers section of our website.

The successful candidate will be required to complete a Standard Disclosure check.

Blackwood is committed to diversity and inclusion and as an accredited Disability Confident Employer, we will interview all candidates with a disability who meet the minimum requirements for the post.

Shortlist
This vacancy has now closed

Workstream Lead - Design for Age Friendly Homes

  • Full time
  • £33,541 – £36,260
  • Remote work Available. Substantive place of work: Within region of Head Office (Edinburgh) or a Neighbourhoods region (Tayside, Moray, Glasgow)
  • Closing 9th August 2021

Blackwood Neighbourhoods for Independent Living

We have a new, exciting opportunity for a Workstream Lead -Design for Age Friendly Homes to join our Blackwood Neighbourhoods for Independent Living team. This newly created, key role supports the successful delivery of a new ground-breaking and unique project.

As part of a ground-breaking £12.5 million government funded project, Blackwood is seeking to create neighbourhoods that support people as they age so they can live five more healthy, active years.

Working with partners and co-designing with the local community, these neighbourhoods will combine technology, designing, products and services in a physical and digital environment.

The overall programme will operate across three demonstrator neighbourhoods in Scotland, with industry and academic partners. It addresses five themes:

  • Sustaining Physical Activity
  • Designing Age-Friendly Homes
  • Managing the Common Complaints of Ageing
  • Creating Healthy and Active Places
  • Supporting Social Connections

The successful applicant will take a leading role in building on the existing Blackwood Design Guide which will create a new design standard for accessible new-build homes maximising independent living in Phase 1 of the project and create a new standard for the adaptations, retrofit, and improvement of existing homes maximising independent living in phase 2.

More specifically this role leads in the co-design (working closely with an expert team along with people in the neighbourhoods) of creating homes that are affordable, accessible, beautiful and connected and place-based healthy ageing solutions including parks, outside gyms, urban health and wellbeing courses and facilities that will help deliver 5 more healthy productive years for the people in the demonstrator neighbourhoods. This role has 2 direct reports, and reports into our Programme Lead. Regular travel between neighbourhoods and occasionally our head office (Edinburgh) will be expected.

Can you bring this to Blackwood…?

  • Experience of delivering on a theme within a project at lead level?
  • Experience of designing homes and living spaces to meet a range of needs?
  • Experience of managing an expert team?
  • A passion for person-centred co-design and co-creation?
  • Strong collaboration skills?
  • An ability to create an inclusive environment that encourages participation and creativity, which is suitable for people of all ages and abilities including people with disabilities and reduced mobility?
  • A flexible approach to ever changing needs as the project evolves?

If you are saying yes, then you might be the candidate we are looking for!

Educated to HND level or above, you are a confident, proficient and forward-thinking professional who builds networks, works collaboratively with partners, and embraces change and innovation.

Also, you can demonstrate competency, experience and success in the areas of Programme Design & Development, Programme Delivery and Budget Management required for this role.

Our Employee Benefits package

Our people are our greatest assets and we have been in awe of the fantastic work all our teams have continued to provide to our customers during the Covid-19 pandemic. As a result, we provide:

  • Fully paid induction and personal development opportunities
  • Company sick pay scheme on completion of probationary period
  • 34 days’ holiday per annum, pro rata for part-time hours
  • Company pension scheme and Death in Service Benefit
  • Flexible and family-friendly policy and procedures
  • Access to employee wellbeing support networks such as a 24/7 Employee Assistance Program, Mental Health First Aiders, Wellbeing Hub and employee engagement forum

Covid-19 measures

The wellbeing of our teams is paramount to us and we continue to support our teams by following all government guidelines and advice from health and regulatory bodies. We have designed specialised training to ensure our teams feel safe and confident which includes Covid-19 e-Learning module for all employees.

Guidance for applicants

In accordance with the new immigration rules, employers must hold a licence of sponsorship to recruit all overseas candidates who do not have the right to work in the UK. It is with regret that this role does not meet the current suitability requirements set by the UKVI to enable Created: April 2021

sponsorship of migrant workers. Therefore, we cannot progress applications from candidates who require sponsorship to work in the UK.

We ask that all applicants read the Job Pack before completing the application form, available on the Careers section of our website. Successful candidates will be required to obtain a Basic Disclosure Certificate.

Blackwood is committed to diversity and inclusion and as an accredited Disability Confident Employer, we will interview all candidates with a disability who meet the minimum requirements for the post.

Shortlist
This vacancy has now closed

Assets Officer (West Scotland)

  • Full time
  • £29,504 – £31,896
  • West of Scotland
  • Closing 26th July 2021

Are you someone…?

  • Who can lead on our planned, cyclical maintenance and adaptations services?
  • Who can provide value and quality to our customers?
  • Who embraces innovative and digital approaches?
  • Who is passionate about enabling people to live well and independently?

If yes, then this is your opportunity to join Blackwood, one of Scotland’s leading care and housing providers as an Assets Officer supporting and working from services and developments across West Scotland. Our vision is to help people to live independently and we are passionate about how we use innovation and technology to make a difference and enhance our customer service offering.

Our Assets Officers have a key role in delivering Blackwood’s planned and cyclical maintenance programmes and adaptations services. You will work closely with customers and our teams to ensure inspections are progressed within agreed timescales. All duties are to be carried out in line with published service standards with priority given to meeting the highest standards of customer care.

The successful candidate will have relevant experience of running and organising efficient and cost-effective property maintenance and refurbishment projects and must hold a valid driver’s licence and have access to a vehicle for work use.

We will be looking for someone who can show delivering projects within budget which reflect best practice and are in full compliance with legal and regulatory requirements.

Our Employee Benefits package

Our people are our greatest assets and we have been in awe of the fantastic work all our teams have continued to provide to our customers during the Covid-19 pandemic. As a result, we provide:

  • Fully paid induction and personal development opportunities
  • Company sick pay scheme on completion of probationary period
  • 34 days’ holiday per annum, pro rata for part-time hours
  • Company pension scheme and Death in Service Benefit
  • Flexible and family-friendly policy and procedures
  • Access to employee wellbeing support networks such as a 24/7 Employee Assistance Program, Mental Health First Aiders, Wellbeing Hub and employee engagement forum

The successful candidate will be required to complete a full PVG check to enable working within our registered independent living services.

Shortlist
This vacancy has now closed

Top job! Head of Customer Service (Glasgow and West Scotland)

  • Full time
  • £50,726 – £54,839
  • Temporarily remote / Multi-site management*
  • Closing 12th July 2021

About the role

Blackwood are delighted to welcome applications for a new Head of Customer Service opportunity, supporting our West Scotland bases including Glasgow, Stirling, and Ayr. As a member of the Operational Management Team (OMT), the successful postholder will support and report to the Director of Customer Service in the delivery of the Business Plan & Strategy.

As the organisation enters a new strategic period, this is an exciting time to join as we implement our Business Plan including the growth of our Blackwood House development programme and innovative services. As a result, the Head of Customer Service will be pivotal in delivering excellent customer service through leadership of high-performing, multi-functional teams and the embedding of our award-winning digital technology. Consistently seeking opportunities for business growth and improvement, you will work closely with the Executive Management Team and OMT in supporting the independent living of our customers and ensuring that our services are both value-added and sustainable.

To help us achieve that, you will be able to deliver systems and process change through continual improvement techniques and methodologies, co-designing service standards from the insight and experiences of our customers and teams.

About you

If invited to interview, you will be able to evidence that you are:

• Customer-focussed, innovative and resilient as a senior manager,

• Passionate about supporting positive outcomes and the choice & control of customers,

• Highly proficient in the operational & financial management of multi-site locations and able to respond to competing priorities,

• Respected as a people manager, able to drive teams to reach their potential and development,

• Experienced in seeking business growth and development opportunities through strong commercial awareness and acumen,

• Able to engage and develop value-added relationships with customers, teams, and partners.

Our Employee Benefits package

Our people are our greatest assets and we have been in awe of the fantastic work all our teams have continued to provide to our customers during the Covid-19 pandemic. As a result, we provide:

o Fully paid induction and personal development opportunities

o Company sick pay scheme on completion of probationary period

o 34 days’ holiday per annum, pro rata for part-time hours

o Company pension scheme and Death in Service Benefit

o Flexible and family-friendly policy and procedures

o Access to employee wellbeing support networks such as a 24/7 Employee Assistance Program, Mental Health First Aiders, Wellbeing Hub and employee engagement forum

Guidance for applicants

In accordance with the new immigration rules, employers must hold a licence of sponsorship to recruit all overseas candidates who do not have the right to work in the UK. It is with regret that this role does not meet the current suitability requirements set by the UKVI to enable sponsorship of migrant workers. Therefore, we cannot progress applications from candidates who require sponsorship to work in the UK.

*The successful postholder will be required to demonstrate flexibility and able to travel across our local bases, including occasional evening meetings.

We ask that all applicants read the Job Pack before completing the application form, available on the Careers section of our website.

The successful candidate will be required to complete a full PVG check to enable working within our registered independent living services.

Blackwood is committed to diversity and inclusion where we are a proud member of the Stonewall Diversity Champions Programme and as an accredited Disability Confident Employer, we will interview all candidates with a disability who meet the minimum requirements for the post.

Shortlist
This vacancy has now closed

Programme Administrator

  • Full time
  • £25,880 – £27,979
  • Edinburgh
  • Closing 12th July 2021

Programme Administrator

Blackwood Neighbourhoods for Independent Living

Remote work Available

Substantive place of work: Within region of Head Office, Edinburgh

Fixed Term to 29.03.2024

We have a new, exciting opportunity for a Programme Administrator to join our Blackwood Neighbourhoods for Independent Living team. This is a newly created, key role supports the successful delivery of a new ground-breaking and unique project. As part of a ground-breaking £12.5 million government funded project, Blackwood is seeking to create neighbourhoods that support people as they age so they can live five more healthy, active years.

Working with partners and co-designing with the local community, these neighbourhoods will combine technology, designing, products and services in a physical and digital environment.

The overall programme will operate across three demonstrator neighbourhoods in Scotland, with industry and academic partners. It addresses five themes:

  • Sustaining Physical Activity
  • Designing Age-Friendly Homes
  • Managing the Common Complaints of Ageing
  • Creating Healthy and Active Places
  • Supporting Social Connections

The successful applicant will be responsible for the programme administration within the BNIL Project. Reporting into our Programme Lead, as well as having the responsibility for all the programme administration you will provide secretarial support – diary management, minute taking, proof reading, and producing, formatting and sharing/distribution of programme documentation, including minutes, reports and presentations. You will also assist in the administration of grant claims and work closely with other members of the project team, funders and partners.

Can you bring this to Blackwood…?

  • Experience of working as a programme administrator, like this?
  • Strong collaboration and information management skills?
  • An ability to organise, communicate effectively and get things done, while spotting any areas of risk?
  • A flexible approach to ever changing needs as the project evolves?

If you are saying yes, then you might be the candidate we are looking for!

Educated to HNC level or above, you are a confident, highly organised professional who builds relationships, works collaboratively with others and embraces change and innovation. Also, you can demonstrate competency, experience and success in the areas of Programme Administration required for this role.

Our Employee Benefits package

Our people are our greatest assets and we have been in awe of the fantastic work all our teams have continued to provide to our customers during the Covid-19 pandemic. As a result, we provide:

  • Fully paid induction and personal development opportunities
  • Company sick pay scheme on completion of probationary period
  • 34 days’ holiday per annum, pro rata for part-time hours
  • Company pension scheme and Death in Service Benefit
  • Flexible and family-friendly policy and procedures
  • Access to employee wellbeing support networks such as a 24/7 Employee Assistance Program, Mental Health First Aiders, Wellbeing Hub and employee engagement forum

Guidance for applicants

In accordance with the new immigration rules, employers must hold a licence of sponsorship to recruit all overseas candidates who do not have the right to work in the UK. It is with regret that this role does not meet the current suitability requirements set by the UKVI to enable sponsorship of migrant workers. Therefore, we cannot progress applications from candidates who require sponsorship to work in the UK. We ask that all applicants read the Job Pack before completing the application form, available on the Careers section of our website.

Successful candidates will be required to obtain a Basic Disclosure Certificate. Blackwood is committed to diversity and inclusion and as an accredited Disability Confident Employer, we will interview all candidates with a disability who meet the minimum requirements for the post.

Shortlist
This vacancy has now closed

Neighbourhood & Engagement Co-Ordinator (Buckie, Moray)

  • Part time
  • £25,880 – £27,979 pro-rata
  • Buckie, Moray
  • Closing 5th July 2021

Neighbourhood & Engagement Co-Ordinator (Buckie, Moray)

Part Time – 17.5 Hours per week

Blackwood Neighbourhoods for Independent Living

Remote work Available

Substantive place of work: Buckie, Moray

Fixed Term to 29.03.2024

We have a new, exciting opportunity for a Neighbourhood & Engagement Co-ordinator to join our Blackwood Neighbourhoods for Independent Living team. This is a newly created, key role supports the successful delivery of a new ground-breaking and unique project. As part of a ground-breaking £12.5 million government funded project, Blackwood is seeking to create neighbourhoods that support people as they age so they can live five more healthy, active years. Working with partners and co-designing with the local community, these neighbourhoods will combine technology, designing, products and services in a physical and digital environment.

The overall programme will operate across three demonstrator neighbourhoods in Scotland, with industry and academic partners. It addresses five themes:

  • Sustaining Physical Activity
  • Designing Age-Friendly Homes
  • Managing the Common Complaints of Ageing
  • Creating Healthy and Active Places
  • Supporting Social Connections

The successful applicant will lead our engagement with local people, external stakeholders and project partners in two of our three demonstrator neighbourhoods. This post will cover the Buckie (Moray) neighbourhood. They will work with local people to co-design the neighbourhoods involved. To host local engagement events that support co-design. To recruit participants for these engagement events, whilst also involving local stakeholders including activity groups, businesses, charities and more. Regular travel between neighbourhoods and occasionally to our head office (Edinburgh) will be expected.

Can you bring this to Blackwood…?

  • Ability to design and deliver engagement activities: including design, recruitment and facilitation?
  • Build relationships with multi-disciplinary stakeholders and commercial partner organisations?
  • Able to work closely with local people and volunteers to champion the life chances of people living in those areas?
  • A passion for person-centred co-design and co-creation?
  • Strong collaboration skills?
  • A flexible approach to ever changing needs as the project evolves?

If you are saying yes, then you might be the candidate we are looking for!

With experience of engaging with local people and stakeholders in a community setting, you are a confident, proficient and forward-thinking person who builds relationships, works closely with the community, and embraces change and innovation.

Our Employee Benefits package

Our people are our greatest assets and we have been in awe of the fantastic work all our teams have continued to provide to our customers during the Covid-19 pandemic. As a result, we provide:

  • Fully paid induction and personal development opportunities
  • Company sick pay scheme on completion of probationary period
  • 34 days’ holiday per annum, pro rata for part-time hours
  • Company pension scheme and Death in Service Benefit
  • Flexible and family-friendly policy and procedures
  • Access to employee wellbeing support networks such as a 24/7 Employee Assistance Program, Mental Health First Aiders, Wellbeing Hub and employee engagement forum

Guidance for applicants In accordance with the new immigration rules, employers must hold a licence of sponsorship to recruit all overseas candidates who do not have the right to work in the UK. It is with regret that this role does not meet the current suitability requirements set by the UKVI to enable sponsorship of migrant workers. Therefore, we cannot progress applications from candidates who require sponsorship to work in the UK. We ask that all applicants read the Job Pack before completing the application form, available on the Careers section of our website. Successful candidates will be required to obtain a Basic Disclosure Certificate.

Blackwood is committed to diversity and inclusion and as an accredited Disability Confident Employer, we will interview all candidates with a disability who meet the minimum requirements for the post.

Shortlist
This vacancy has now closed

Neighbourhood & Engagement Co-Ordinator (Glasgow & Dundee)

  • Full time
  • £25,880 – £27,979
  • Charleston, Dundee & Cardonald, Glasgow
  • Closing 5th July 2021

Neighbourhood & Engagement Co-Ordinator (Charleston, Dundee & Cardonald, Glasgow)

Full Time- 35 Hours per week

Blackwood Neighbourhoods for Independent Living

Remote work Available

Substantive place of work: Charleston Dundee Neighbourhood but also covering Cardonald, Glasgow Neighbourhood

Fixed Term to 29.03.2024

We have a new, exciting opportunity for a Neighbourhood & Engagement Co-Ordinator to join our Blackwood Neighbourhoods for Independent Living team. This is a newly created, key role supports the successful delivery of a new ground-breaking and unique project. As part of a ground-breaking £12.5 million government funded project, Blackwood is seeking to create neighbourhoods that support people as they age so they can live five more healthy, active years. Working with partners and co-designing with the local community, these neighbourhoods will combine technology, designing, products and services in a physical and digital environment.

The overall programme will operate across three demonstrator neighbourhoods in Scotland, with industry and academic partners. It addresses five themes:

  • Sustaining Physical Activity
  • Designing Age-Friendly Homes
  • Managing the Common Complaints of Ageing
  • Creating Healthy and Active Places
  • Supporting Social Connections

The successful applicant will lead our engagement with local people, external stakeholders and project partners in two of our three demonstrator neighbourhoods. This post will cover the Charleston(Dundee) and Cardonald(Glasgow) neighbourhoods. They will work with local people to co-design the neighbourhoods involved. To host local engagement events that support co-design. To recruit participants for these engagement events, whilst also involving local stakeholders including activity groups, businesses, charities and more. Regular travel between neighbourhoods and occasionally to our head office (Edinburgh) will be expected.

Can you bring this to Blackwood…?

  • Ability to design and deliver engagement activities: including design, recruitment and facilitation?
  • Build relationships with multi-disciplinary stakeholders and commercial partner organisations?
  • Able to work closely with local people and volunteers to champion the life chances of people living in those areas?
  • A passion for person-centred co-design and co-creation?
  • Strong collaboration skills?
  • A flexible approach to ever changing needs as the project evolves?

If you are saying yes, then you might be the candidate we are looking for! With experience of engaging with local people and stakeholders in a community setting, you are a confident, proficient and forward-thinking person who builds relationships, works closely with the community, and embraces change and innovation.

Our Employee Benefits package

Our people are our greatest assets and we have been in awe of the fantastic work all our teams have continued to provide to our customers during the Covid-19 pandemic. As a result, we provide: o Fully paid induction and personal development opportunities

  • Company sick pay scheme on completion of probationary period o 34 days’ holiday per annum, pro rata for part-time hours
  • Company pension scheme and Death in Service Benefit
  • Flexible and family-friendly policy and procedures
  • Access to employee wellbeing support networks such as a 24/7 Employee Assistance Program, Mental Health First Aiders, Wellbeing Hub and employee engagement forum

Guidance for applicants

In accordance with the new immigration rules, employers must hold a licence of sponsorship to recruit all overseas candidates who do not have the right to work in the UK. It is with regret that this role does not meet the current suitability requirements set by the UKVI to enable sponsorship of migrant workers. Therefore, we cannot progress applications from candidates who require sponsorship to work in the UK. We ask that all applicants read the Job Pack before completing the application form, available on the Careers section of our website. Successful candidates will be required to obtain a Basic Disclosure Certificate. Blackwood is committed to diversity and inclusion and as an accredited Disability Confident Employer, we will interview all candidates with a disability who meet the minimum requirements for the post.

Shortlist
This vacancy has now closed

Research & Evaluation Analyst

  • Full time
  • £25,880 – £27,979
  • Remote work Available
  • Closing 2nd July 2021

We have a new, exciting opportunity for a Research & Evaluation Analyst to join our Blackwood Neighbourhoods for Independent Living team. This is a newly created, key role supports the successful delivery of a new ground-breaking and unique project. As part of a ground-breaking £12.5 million government funded project, Blackwood is seeking to create neighbourhoods that support people as they age so they can live five more healthy, active years. Working with partners and co-designing with the local community, these neighbourhoods will combine technology, designing, products and services in a physical and digital environment.

The overall programme will operate across three demonstrator neighbourhoods in Scotland, with industry and academic partners. It addresses five themes:

  • Sustaining Physical Activity
  • Designing Age-Friendly Homes
  • Managing the Common Complaints of Ageing
  • Creating Healthy and Active Places
  • Supporting Social Connections

The successful applicant will support the design and implement an effective methodology to capture the outcomes of our research and innovation activity specific to this project. This role has no direct reports and reports into our Research & Evaluation Lead. Regular travel between neighbourhoods and occasionally our head office (Edinburgh) will be expected.

Can you bring this to Blackwood…?

  • Experience of designing, executing and embedding multi stakeholder evaluation frameworks?
  • Experience of research activity in a range of contexts?
  • In-depth knowledge of research & evaluation methods, tools and techniques?
  • An ability to translate finding into working operating models within a relatively short timeframe
  • Demonstrable experience in using technology to support evaluation?
  • A flexible approach to ever changing needs as the project evolves?

If you are saying yes, then you might be the candidate we are looking for!

Educated to HNC level or above, you are an experienced research and evaluation professional who builds networks, works collaboratively with partners, and embraces change and innovation. Also, you can demonstrate competency, experience and success in the areas of Evaluation, Research & Development and Project Management required for this role.

Our Employee Benefits package

Our people are our greatest assets and we have been in awe of the fantastic work all our teams have continued to provide to our customers during the Covid-19 pandemic. As a result, we provide:

  • Fully paid induction and personal development opportunities
  • Company sick pay scheme on completion of probationary period
  • 34 days’ holiday per annum, pro rata for part-time hours
  • Company pension scheme and Death in Service Benefit
  • Flexible and family-friendly policy and procedures
  • Access to employee wellbeing support networks such as a 24/7 Employee Assistance Program, Mental Health First Aiders, Wellbeing Hub and employee engagement forum

Guidance for applicants

In accordance with the new immigration rules, employers must hold a licence of sponsorship to recruit all overseas candidates who do not have the right to work in the UK. It is with regret that this role does not meet the current suitability requirements set by the UKVI to enable sponsorship of migrant workers. Therefore, we cannot progress applications from candidates who require sponsorship to work in the UK. We ask that all applicants read the Job Pack before completing the application form, available on the Careers section of our website.

Successful candidates will be required to obtain a Basic Disclosure Certificate. Blackwood is committed to diversity and inclusion and as an accredited Disability Confident Employer, we will interview all candidates with a disability who meet the minimum requirements for the post.

Shortlist
This vacancy has now closed

Learning & Development Advisor (Digital Skills)

  • Full time
  • £28,468 – £30,776
  • Temporarily remote / Head Office, Edinburgh*
  • Closing 22nd June 2021

Blackwood are looking for a Learning & Development (L&D) Advisor specialising in digital skills to join the HR Team and capitalise on our award-winning approach to promoting digital inclusion. Working within the L&D specialism of the HR function, the successful postholder will be at the forefront of designing and delivering digital skills training programmes that enable our people to deliver high-quality services to our customers.

The role will work in close collaboration with multi-stakeholder groups including the Innovation team, developing training interventions that inspire confidence and competency in the use of digital across all our business functions. You will also support the HR Team with the delivery of wider learning programmes in line with the organisational L&D Plan.

About you

You are passionate about innovation and embrace using digital technology and systems to their full potential. If invited to interview, you will be able to demonstrate that you can implement creative and person-centred training interventions which supports positive outcomes and high satisfaction for the customer. We want our L&D Advisors to be committed to lifelong learning and skills development who can create positive, inclusive and supporting learning environments for our people.

Our Employee Benefits package

Our people are our greatest assets and we have been in awe of the fantastic work all our teams have continued to provide to our customers during the Covid-19 pandemic. As a result, we provide:

  • Fully paid induction and personal development opportunities
  • Company sick pay scheme on completion of probationary period
  • 34 days’ holiday per annum, pro rata for part-time hours
  • Company pension scheme and Death in Service Benefit
  • Flexible and family-friendly policy and procedures
  • Access to employee wellbeing support networks such as a 24/7 Employee Assistance Program, Mental Health First Aiders, Wellbeing Hub and employee engagement forum

Guidance for applicants

In accordance with the new immigration rules, employers must hold a licence of sponsorship to recruit all overseas candidates who do not have the right to work in the UK. It is with regret that this role does not meet the current suitability requirements set by the UKVI to enable sponsorship of migrant workers. Therefore, we cannot progress applications from candidates who require sponsorship to work in the UK.

*Although this role will be currently working remotely in accordance with government guidelines, the successful postholder may be required to travel across our regions in order to engage with employees and deliver learning programmes. Further details can be discussed at interview.

Shortlist