Our purpose is simple, to save lives at sea. Since 1824, our crews have been risking their lives to save those who are in danger of drowning.

We’re looking for a Face to Face (F2F) Manager in Scotland to join our award-winning team. This is a fantastic opportunity within the RNLI to develop our talented team of fundraisers and inspire many new supporters of our lifesaving charity.

This role will be required to manage a team of face-to-face fundraisers who will sign up regular supporters within a defined geographical area and raise vital long-term funding for the charity. This will include opportunities to work alongside other specialist teams including our volunteer lifeboat crews and lifeguards, playing an integral part in reaching both local and team income targets and contributing towards the wider objectives of the RNLI.

About the role

This role will be required to manage a team of face-to-face fundraisers who will sign up regular supporters contributing towards the wider fundraising goals to help the RNLI to continue to save lives at sea across the UK & Ireland. Our team provides a motivated and positive environment where we welcome those who want to join an engaging and solution-focussed team.

As a F2F Manager, you will:

• Recruit, train, and performance manage a team of motivated paid F2F Fundraisers
• Manage and develop a portfolio of fundraising locations including RNLI assets along the East coast of Scotland
• Measure and analyse Key Performance Indicators (KPIs) such as fundraising targets and budgets
• Create and execute detailed delivery plans, mitigating for risks and opportunities
• Maintain and develop internal and external stakeholder relationships

About you

We are looking for a motivated and focussed candidate who has:

• A full & valid driving licence
• Evidence of managing and motivating a team of paid staff or volunteers to achieve goals/targets
• Experience in managing own workload and prioritising & adapting to reactive work
• The ability to manage budgets
• Good understanding of Microsoft packages such as Excel, Word & PowerPoint
• Experience in face-to-face fundraising would be advantageous
• Willingness to work with a variety of stakeholders internal and external to the RNLI; event organisers, RNLI volunteers etc. Some of this may require flexible working patterns

In return

We are invested in our employees who in return will receive the following benefits:

• A company car & mobile phone
• Generous holiday entitlement: 26 days’ annual leave plus Bank Holidays
• We are a flexible working employer; in return for any planned work which is outside of Monday to Friday 9-5 we will reimburse you with time in lieu
• Ongoing training and development
• Mental health and wellbeing support
• Bi-annual staff feedback surveys & employee forum
• Employee networks
• Access to occupational health services
• Team meetings in person 3 times a year
• You will be on the ground with your fundraising team & colleagues 1 day per week.
• Outstanding pension scheme (contributions of up to 16% of basic salary)
• Life assurance
• Health and dental cash plan

Other roles you may have experience of could include:

Engagement Manager, F2F Agency Manager, Direct Engagement Manager, Fundraising Manager, Face to Face Manager, Face to Face Operations Manager, F2F Regional Manager, Individual Giving Manager, F2F Team Leader, Face to Face Programme Manager, Fundraising Executive, Regional Sales Manager

This post requires a valid driving licence.

This post is subject to clearance of a finance check - satisfactory to the RNLI.