The role of the Polish Community Link Worker involves supporting the Polish community in Edinburgh by providing access to public and other support services. This position plays a crucial role in connecting individuals with activities, services, and support to meet their physical, emotional, and social needs, thus promoting self-care and empowering community members.

Key Responsibilities:

• Information and Support: Provide advice and guidance to Polish and other Central and Eastern European (CEE) community members to help them access support and eliminate barriers to their rights and entitlements.
• Service Access: Support individuals in engaging with prescribed services, including accompanying them to appointments when necessary.
• Liaison and Advocacy: Work with healthcare professionals, social services, and community organisations to uphold clients' rights and inform colleagues about emerging issues.
• Awareness and Communication: Raise awareness about rights and available support through social media and other platforms.
• Case Management: Maintain accurate case notes and ensure data security in line with GDPR.
• Monitoring and Reporting: Track the impact of interventions, collect data for reports, and contribute to the organisation’s and Trustees' funding reports.
• Networking: Participate in events to build professional links and raise the organisation's profile.
• Other Duties: Perform other job-related duties as required.

Essential Criteria:

• Education: Educated to SCQF Level 6 or equivalent.
• Experience: Minimum of two years in a role involving direct engagement with marginalised or hard-to-reach groups.
• Skills: Strong interpersonal, communication, and ICT skills, with proficiency in Microsoft Office and Google Suite.
• Language: Fluent in English and Polish.
• Attributes: Passionate about equality and human rights, emotionally resilient, and flexible in approach to work.

Desirable Criteria:

• Professional Qualifications: Relevant qualifications in fields such as social work, healthcare, psychology, or community development.
• Charity Experience: Experience working in a charity environment.
• Specialist Knowledge: Understanding of issues affecting the Polish community, including mental health, domestic abuse, and immigration.
• Additional Languages: Ability to communicate in other Central/Eastern European languages.

About Feniks:

Founded in 2007, Feniks has grown from a small charity to a thriving organisation supporting the well-being and rights of Edinburgh's CEE migrant communities. With a range of services including counselling, psychotherapy, and outreach activities, Feniks responds dynamically to the evolving needs of the communities it serves.

Additional Information:

• Support and Supervision: The role includes access to in-house clinical supervision due to the emotional demands of the work.
• Flexible Working: While many services operate on a hybrid basis post-Covid-19, this role requires some office and face-to-face engagement.
• PVG Membership: Membership in the PVG Scheme is required due to the nature of the role.