Care Support Scotland

We are a charity with decades of experience supporting people across Scotland, providing those who need us with support that ranges from Mental Health, Learning Disability and Neurodiversity, Youth and Adult homelessness and Older People services.

Why work with us?

We have the following benefits to help attract and retain the best talent, ensuring we provide high quality care to those we support, this includes:

• 6% employer pension contribution
• Death in benefit cover (2 times salary)
• Enhanced Sick Pay
• Fully funded qualifications
• Career development and progression opportunities

Who we are looking for:

Are you passionate about making a difference in the lives of others through Positive Behaviour Support and Trauma-Informed Practice? Care Support Scotland is looking for a dynamic individual with a proven track record in social care to lead and inspire our team.

The ideal candidate will have prior experience as a registered manager of an adult social care service, along with expertise in staff management and service development. Strong ICT skills and the ability to articulate and implement service improvements are essential.

Join us in our commitment to promoting equality, diversity, and inclusion. We seek someone dedicated to our mission and values, who can bring innovative ideas for service delivery, staff development, and business development. If you have the experience and drive to support and expertly supervise our talented team while enhancing service delivery, we want to hear from you. Be a part of something meaningful and help us grow and develop our services to better serve our community across Edinburgh and the Lothians.

Responsibilities of the Service Manager include:

(please read the full job description attached for more information on the role)

Service Delivery

• Offer and maintain a comprehensive, procedurally correct, high standard and forward-thinking service, which meets health and social care standards requirements; Provide vision, creativity and a multi-disciplinary approach to service delivery. Manage the selection process for all applicants, supervise the management of each tenancy support / care package’s delivery ensuring collaboration with all relevant parties and facilitate regular reviews;

Service Management

• In collaboration with finance team, ensure the Service’s invoice management is timeous and effective. Ensure all support delivery provided by staff, including direct support, indirect support, group work, cancelled support, travel, third party notes and telephone calls is accounted for administratively and systematically. Ensure the provision of support is monitored, analysed and reported on a weekly basis, and that any contract variations are reported timeously.

Participation and Integration

• Facilitate the people you support lifestyle choices, rights and communication needs. Develop participatory methods to enable the opportunity for people we support to be involved in the overview, development, and evaluation of their Service and Care Support Scotland. Enable access to independent advocates

Service Development

• Develop services in partnership with the Developments Team by pursuing local growth through Spot Purchase of non-core care at home and supporting people, trusts / grants or block grant. Support and lead key elements of service development, this could include the opening of new services, or the expansion of current services.

Staff Management

• Manage, lead and motivate staff by ensuring an innovative and dynamic support service; Work in partnership with People and Culture to ensure best practice in the application of people policies and in leadership add management. Facilitate training that is either statutorily required or required to ensure the positive development of staff.

Essential Skills and Attributes:

• A relevant practice qualification (at least SCQF level 9 or above) recognised by the SSSC, in the category of managers of a Housing Support Service
• A relevant management qualification (SCQF level 9 or 10) recognised by the SSSC, in the category of managers of a Housing Support Service.

Additional Notes:

Shift work, weekend work and sleepovers may be a requirement of this role, sleepovers attract an additional payment. Flexible working arrangements are also available. These can be discussed at your interview.

PVG scheme membership and SSSC registration are requirements of this post.