About Glasgow North West CAB

Glasgow North West Citizens Advice Bureau (GNWCAB) is an independent charity founded in 1981.

Our mission is to tackle poverty and inequality by ensuring that people from all backgrounds are empowered through access to advice and support that helps them affect positive change in their lives and the lives of those around them.

We are a dynamic and forward-thinking organisation providing holistic support to local people. We recognise the value of our staff and this is reflected in our positive working environment. Staff benefit from family friendly policies, blended working and a commitment to personal development. It is a supportive and happy working environment that enables you to make a positive contribution to the lives of the clients we work with.

About the job

The Volunteer Co-ordinator and Training Officer is a brand new role within GNWCAB. The postholder will be responsible for co-ordinating all volunteering work within the bureau and will aim to maximise volunteering opportunities, working collaboratively with colleagues.

This position is based at Glasgow North West Citizens Advice Bureau in Maryhill, with a requirement for occasional outreachs conducted across the northwest of Glasgow.

For more details about the key responsibilities of the role and knowledge, skills and experience required, please refer to the job description and person specification. Completion of the completion of Citizens Advice Bureau Adviser Training Programme would be advantageous but is not essential as full training will be given.

Employee benefits

Glasgow North West CAB offers excellent terms and conditions, including a 4 day working week, up to 9 weeks annual leave and a pension scheme with a 6% employer contribution. Glasgow North West CAB is an inclusive employer offering family friendly flexible working arrangements where appropriate.

Glasgow North West Citizens Advice Bureau is an equal opportunities employer.

About Glasgow North West CAB

Glasgow North West Citizens Advice Bureau (GNWCAB) is an independent charity founded in 1981.

Our mission is to tackle poverty and inequality by ensuring that people from all backgrounds are empowered through access to advice and support that helps them affect positive change in their lives and the lives of those around them.

We are a dynamic and forward-thinking organisation providing holistic support to local people. We recognise the value of our staff and this is reflected in our positive working environment. Staff benefit from family friendly policies, blended working and a commitment to personal development. It is a supportive and happy working environment that enables you to make a positive contribution to the lives of the clients we work with.

About the job

We are looking for a highly motivated individual with the drive and enthusiasm to ensure the provision of a quality advice service to the public. This position is based at Glasgow North West Citizens Advice Bureau in Maryhill, with a requirement for occasional outreachs conducted across the northwest of Glasgow.

Working to high standards, the successful candidate will be a self-motivated, enthusiastic team member with excellent interpersonal skills that can play a key role in the delivery of our holistic advice service. Demonstrating a commitment to the aims, principles and ethos of the CAB service, the individual will be supported to make a meaningful difference to our community.

For more details about the key responsibilities of the role and knowledge, skills and experience required, please refer to the job description and person specification. Completion of the completion of Citizens Advice Bureau Adviser Training Programme would be advantageous but is not essential as full training will be given.

Employee benefits

Glasgow North West CAB offers excellent terms and conditions, including a 4 day working week, up to 9 weeks annual leave and a pension scheme with a 6% employer contribution. Glasgow North West CAB is an inclusive employer offering family friendly flexible working arrangements where appropriate.

Glasgow North West Citizens Advice Bureau is an equal opportunities employer.