Applications are reviewed on a rolling basis, and interviews will be scheduled accordingly. Please note that this vacancy may close early if we receive a sufficient number of applications, so early submission is highly encouraged.

Following the screening and shortlisting process, Life Housing may conduct multiple interviews for the role. This approach provides applicants with the opportunity to showcase their skills and qualifications in various scenarios.

At Life Housing, we empower people to thrive by providing the space to grow, make mistakes, and live independently in the community. We are seeking passionate, compassionate, and resourceful individuals to join our team to support people who are currently experiencing homelessness and help them rebuild their lives through support and tenancy sustainment. If you share our values and want to make a real impact, we’d love to hear from you!

Successful candidates must register with the Scottish Social Services Council (SSSC) within six months of their start date. Following registration, there is an ongoing requirement to achieve the necessary qualifications and engage in continuous professional learning. We are committed to supporting our staff in meeting these requirements through training and development opportunities.

Before confirming someone’s appointment, the organisation is required to carry out the appropriate level of criminal record checks with Disclosure Scotland. Life Housing will ensure all potential employees are made aware of the conditional nature of their appointment until all checks have been completed.

What we offer:

In addition to fostering a supportive and friendly work environment where every team member is valued and appreciated, we are committed to recognising and rewarding your dedication, hard work, and ambition. Your contributions will be acknowledged through professional development opportunities, competitive benefits, and a culture that encourages growth and success.

• Full-time hours. Starting qualifying salary £30,274.34 p.a.
• Additional paid on-call (one week in four).
• Long service awards.
• 34 days annual leave, rising to 36 after 5 years’ service.
• In-house training programmes.
• Continuing Professional Development (CPD).
• 24/7 access to an employee assistance programme, including counselling.
• Life Assurance cover of 3 times your salary.
• Competitive salary and pension options.

Role

As a Support Worker, you will be an integral part of a dedicated team providing safe, secure, and supportive accommodation for those who use our services. Your role will involve offering both practical and emotional support, empowering individuals to build confidence, develop essential life skills, and achieve their personal goals in all aspects of daily living through encouraging independent living.

Main Responsibilities:

The ARCH Resettlement Centre is a dedicated accommodation facility for vulnerable, homeless men aged 21+, providing tailored support to help them navigate the transition to independent living. As a Resettlement Support Worker within this service, you will play a vital role in delivering person-centred care, working as part of an established team to empower vulnerable men in a safe and supportive environment. This role operates on a 4-week rolling rota, which includes a variety of shift patterns, including evenings, weekends, and public holidays, ensuring continuous support for the individuals in our care. This role is on average 40 hours per week.

The Support Worker will:

• Collaborate with the team to provide safe, secure, supported accommodation for homeless individuals.
• Utilise the case management system to support, review, monitor, and evaluate, ensuring positive, person-centred outcomes in compliance with organisational, statutory, and legislative requirements.
• Maintain and update all recording systems and documentation, including occupancy agreements, in accordance with relevant policies, procedures, and practice guidelines within required timeframes.
• Plan and facilitate support group work, meetings, reviews, and other internal/external meetings in alignment with the individual's support plan.
• Offer general advocacy and advice, assisting individuals in meeting the conditions of their occupancy agreements.

Support Worker Role Profile

About You:

• Genuine Passion for Helping People: Demonstrate a sincere and unwavering commitment to supporting and improving the lives of individuals in need.
• Relevant Experience: Ideally, possess at least a minimum of one year of experience working with vulnerable populations and managing challenging behaviours. This experience can be derived from personal, voluntary, or professional engagements.
• Adherence to Standards and Regulations: Exhibit a strong commitment to practising in accordance with the Scottish Social Services Council (SSSC) Code of Practice for Social Service Workers (2024), National Care Standards, and the regulations set forth by the Scottish Commission for the Regulation of Care. Additionally, ensure compliance with the organisation's policies and procedures.
• Empathetic Approach: Ability to relate empathetically to individuals, recognising and respecting their right to make choices and maintain independence.
• Flexibility and Independence: Demonstrate the ability to work both flexibly and independently, adapting to various situations and working effectively as a lone worker when necessary.
• Technical Proficiency: Proficient in using Microsoft Office or equivalent applications, ensuring efficient and accurate documentation and communication.
• Registrational Qualifications: Hold an SVQ 3 or HND qualification in Health & Social Care (Adults) or an equivalent qualification in order to register with the SSSC.

These qualifications and attributes will ensure you are exceptionally well-equipped to provide outstanding support and care to those in need.

We cultivate a culture of mutual care and pride in the services we offer. By joining our team, you will become part of a company with a strong and distinct identity. With the guidance and support of our experienced managers, you will have abundant opportunities for professional growth and career development.