Fair Deal is an award-winning Social Enterprise providing support for people with learning disabilities and additional support needs. Established over 30 years ago we have been recognised for our groundbreaking work. Based in Glasgow, we work alongside the people we support, to help them have the kind of life they want. At Fair Deal we are committed to personalised individual support arrangements enabling people to build and maintain the life they choose.

Our three core values are Empowering, Innovative and Encouraging. These three values are essential for anyone joining the organisation. We have a proud culture of inclusion and transparency, and we are looking for someone who will lead with their values. We consider our core values and the people we support first and build systems and processes around them – not the other way around.

This is a new post within the Leadership Team at Fair Deal to further strengthen and develop the organisations reach and capacity to deliver innovative services.

It’s an exciting time for the organisation as we have lots of development plans. If you feel your values and skills are a match for us, we would love to hear from you!

Fair Deal is an award-winning Social Enterprise providing assistance and support for people with learning disabilities, older people and young people. Established over 30 years ago we have been recognised for our groundbreaking work in valuing the people we support and supporting their needs. Based in Glasgow, we work alongside the people who use our support, to help them have the kind of life they want. At Fair Deal we are committed to personalised individual support arrangements enabling people to build and maintain the life they choose.

As a Support Worker, you will work within one of our highly motivated service teams to ensure delivery of a personalised individual support plan for people we support. The role is designed to enable people who use Fair Deal services to lead full and inclusive lives by meeting their support needs and working with them to achieve their wishes and aspirations.

Main Responsibilities

• To support individuals with all identified areas in their support plan
• To support individuals in areas of their lives including relationships, employment, appointments, education and social activities
• To support individuals to understand and fulfil their rights and responsibilities in all aspects of their lives
• To support individuals when engaging with external agencies and third parties as an advocate
• To support and promote healthy eating
• To encourage and support individuals to maintain or develop a full, inclusive social life
• To provide emotional support to individuals in challenging times
• To support people with intimate self-care tasks and encourage individuals towards greater self-sufficiency in these areas
• To support individuals to effectively manage any behavioural challenges they may present
• To promote independence
• To provide support allowing individuals to manage their own finances and medication

The main responsibilities are listed above, however, this list is not exhaustive, and the employee would be expected to perform any other duties that may reasonably be required in line with your main duties. Employees will be expected to apply for and maintain their Registration with the SSSC at the appropriate time, as specified by the SSSC, and to ensure they comply with the SSSC Code of Conduct

Qualifications/Skills key to the role

• Commitment to the ethos and values of Fair Deal
• Experience in a Social Care environment (desirable)
• A commitment to the rights and dignity of the people we support
• To have a flexible, positive and creative approach to working with people
• Having a holistic and respectful view of support
• Being reliable, dependable and approachable
• The ability to approach difficult situations calmly and efficiently
• Excellent communication and interpersonal skills
• Ability to work both individually and as part of a team
• Full Driving licence and access to own car for business purposes (desirable)
• Good IT Skills
• A willingness to undertake any training or learning required to carry out the duties of the post

Ability to commute/relocate:

• Glasgow: reliably commute or plan to relocate before starting work (required)

Experience:

• support worker: 1 year (preferred)

Licence/Certification:

• NVQ Level 2 Health & Social Care (preferred)

Work Location: In person

Responsible to: Team Leader

In addition to a rewarding career, with competitive rates of pay, Fair Deal can offer a wide range of staff benefits including, competitive holiday entitlement, company sick pay scheme, workplace pension scheme and enhanced maternity/paternity benefits.

The RSSW is a key role within Fair Deal which has been developed in order to provide skilled direct support to individuals with very complex and varied needs, including behaviour that challenges. The RSSW will work in services where alternatives to traditional models of care may be explored and implemented.

In addition to working directly with individuals with complex and varied needs, the RSSW will play a pivotal role in working in partnership with a multi-disciplinary team, families and those being supported to ensure a robust and outcome focussed support plan and guidelines are agreed and implemented.

Reporting to the Team Leader, the RSSW will provide day-to-day support to people within Fair Deal’s services, ensuring that all support provided is of the highest quality. They have a responsibility for ensuring that they fully understand and are able to deliver support as per the individual’s Support Plan and able to follow and develop robust guidelines and Risk Assessments in collaboration with families and other relevant agencies.

Key Responsibilities:

• To provide direct support to service users with very complex needs who display stress and distressed behaviour/behaviours that challenge.
• To uphold organisational values and to ensure good working practice including understanding and awareness of health and safety
• To promote the independence and develop the skills of the people we support and assist with all tasks necessary to support the person(s) to fulfil potential and have a valued life.
• To work positively with the team, other agencies, parents, carers, and other services to ensure a quality provision of care in line with the national health and social care standards – my support, my life.
• Develop and contribute to the maintenance of records, risk assessments and support plans and act as a key worker when required.
• To ensure that the living environment is safe and appropriate to meet each individual’s needs.
• To participate in regular and ongoing training relevant to the needs of the people we support and maintain SSSC registration.

The Individual:

• Willing to work towards SSSC registration requirements
• Good Practical Skills
• Good Observational Skills
• Flexibility, Empathy and Approachability.
• Ability to work as part of a team
• Ability to reflect on your own practice.
• Ability to form positive relationships with people we support, colleagues, parents, and other professionals.
• Sensitivity and understanding of discrimination and health and wellbeing issues.
• Flexible approach to work patterns.
• Ability to respond appropriately in difficult or challenging situations.
• Ability to work effectively as part of the support team and in multi-disciplinary settings.
• The ability to engage people we support in activities and participation within their home and in the local community.
• Ability to carry out duties that may involve personal care of people we support.
• Ability to carry out duties in line with health and safety regulations and risk assessments.

Ability to commute/relocate:

• Glasgow, Glasgow: reliably commute or plan to relocate before starting work (required)

Experience:

• support worker: 1 year (preferred)

Licence/Certification:

• NVQ Level 2 Health & Social Care (preferred)

Work Location: In person

In addition to a rewarding career, with competitive rates of pay, Fair Deal can offer a wide range of staff benefits including, competitive holiday entitlement, company sick pay scheme, workplace pension scheme and enhanced maternity/paternity benefits.

Please note the post is for permanent night shift however there is an expectation that the post holder will be available for some initial training in daytime hours for the first few weeks in post. There may be a requirement beyond this for occasional daytime training course planned in advance.