Our Network Services Team help Citizens Advice Bureaux across all Scottish communities to be inspired by their actions, support them, and offer them guidance and opportunities for initiating social change and making improvements to their own communities through their services.

The team act as a bridge between bureaux and Citizens Advice Scotland and provide vital assistance in the distribution of key messages, the implementation of project co-design and production with bureaux and monitoring the progress of the bureaux.

This post provides a great opportunity for you to provide administration and analytical support to the Network Services Team to support delivery of their core programme of work to the Citizens Advice Bureaux network. The aim of this programme is to build capacity across the Network. The programme consists of a range of core areas from Governance, Volunteering and Net Zero and everything in between.

As an Administration Officer you will be responsible for the collation, analysis, and reporting of statistical and qualitative data to support informed decision-making and optimise administrative effectiveness across various functions of the team, you will also have opportunities to liaise with bureaux directly.

This role offers you the opportunity to work at the heart of supporting Scotland's largest independent advice network and to make an invaluable contribution to citizen’s lives.