We have an exciting opportunity to join our Income Generation and Engagement Team as an Assistant Community Fundraiser!

As an Assistant Community Fundraiser, you will be an integral part of supporting the Community Fundraising team to reach their annual income target. You will oversee the running of the Edinburgh fundraising office, including stock management and managing a small team of volunteers. You will help support the team by co-ordinating supporter and volunteer communications, and attend fundraising events when required.

About You

• Experience in an office or customer facing environment

• Ability to work independently within the role, under your own initiative and cooperatively as part of the Community fundraising team.

• Excellent administration skills with a sound working knowledge of CRM databases, Windows-based software, including Word, Excel and Outlook and Teams.

• Exceptional time management and organisational skills, with experience of managing multiple projects at any given time, prioritising and meeting agreed deadlines.

• Ability to vary communication style (both written and verbal) to reflect the needs of the audience.

• Excellent attention to detail

• Knowledge and demonstrable experience of adhering to data handling/GDPR laws and codes of conduct

Are you an exceptional communicator with the ability to write compelling fundraising proposals and reports? Are you detail-oriented and able to research charitable trusts to assess their likelihood and capacity to give? Are you committed to delighting supporters by creating meaningful stewardship journeys?

If so, we would love to hear from you as we are currently recruiting a Trust Fundraising Executive within our Partnerships & Philanthropy Team. Working closely with the existing Trust Fundraising Manager, your primary focus will be to maximise CHAS’ total income from charitable trusts and foundations.

The Philanthropy team are moving through a period of change and growth which will set this team up to strategically focus their resources and skill where it is most needed, in order to attract, cultivate and retain strategic philanthropic income.

Whilst this role is not new, it does sit within a freshly restructured team and so there is plenty of space to bring your own brand of fundraising to the table and make the Trust Fundraising Executive role your own. Our Trust Fundraising Manager, Rebecca, says:

“I have worked at CHAS for over ten years now, across a variety of income streams, recently stepping into the Trust Fundraising Manager role. I’m proud to be part of the team, knowing that every gift we secure helps babies, children and young people to make the most of the short time they have with their families. I continue to feel motivated by the way CHAS shapes the care we provide to meet every family’s needs.

If you have questions about the role, you are welcome to call me directly or get in touch to arrange a time to have a confidential and informal chat. ”

About You:

• Personal values align to CHAS’ values and motivated to help us to reach our ambition.
• An excellent verbal communicator, confident in dealing with people at all levels, externally and internally, with a strong ability to influence and negotiate.
• An exceptional written communicator with the ability to write compelling and detailed fundraising proposals and reports.
• Interested and knowledgeable in current trends within trust fundraising and able to demonstrate research skills used in a role.
• Enthusiastic about delighting donors through meaningful engagement and stewardship, with a view to building relationships and increasing income.
• Organised with the ability to plan and prioritise a diverse workload, manage your own time and meet multiple deadlines under pressure.
• A collaborator who enjoys building relationships and working with a wide range of stakeholders but also able to focus on detailed solo tasks

Why CHAS?

At CHAS, we support families during the toughest of times. We have ambitions to reach every family in Scotland who is living with the heart-breaking prognosis that their child is expected to die young and offer them our care and support to empower them to make the most of the short time they have together. The skill, determination and creative flair of our Fundraising Teams makes this possible and your contribution will be valued.

We offer:

• Flexible Working: our teams work flexibly and in a hybrid manner with time mostly split between working from home and our Edinburgh and Glasgow offices, as well as occasional visits to our children’s hospices in Kinross and Balloch. We are happy to discuss working arrangements.
• Development Opportunities: exposure to a variety of fundraising activities as well as access to internal and external training opportunities
• Professional Growth: Work with industry leaders in a high-performing team where you will be encouraged and supported to excel and develop your skills.
• Comprehensive Benefits: Including generous annual leave policy (35 days inclusive of public holidays, rising to 40 days after 5yrs service) as well as pension, incremental annual salary progression, access to Blue Light discounts, and health and wellbeing support.

Are you someone who genuinely wants to make a difference? Are you passionate about inspiring people and building relationships, always offering the highest level of supporter care? If so, we have an exciting opportunity to join our team as a Supporter Care Coordinator and we would love to hear from you!

As a Supporter Care Coordinator, you will be an integral part of the Income Generation and Engagement team, supporting colleagues from across the organisation. As the first point of contact for CHAS’ incredible supporters, you will build and nurture relationships by providing exceptional stewardship.

This is a vital role and requires someone with a great can-do attitude, who is organised and has excellent prioritisation skills. If this sounds like you, please get in touch.

About You

• Experience in an office or customer facing environment
• Ability to work independently within the role, under your own initiative and cooperatively as part of the Supporter Engagement Team
• Excellent administration skills with a sound working knowledge of CRM databases and Microsoft Office packages including Word, Excel, Outlook and Teams
• Exceptional communication skills (both written and verbal)
• Excellent attention to detail and a high level of accuracy
• Knowledge and demonstrable experience of adhering to data handling/GDPR laws and codes of conduct
• A driving licence and access to a car is essential

Further Information

At CHAS, staff and volunteers work together as one team, focused on the common goal of reaching every family in Scotland who needs our support. All CHAS staff will at some point work with or alongside volunteers and will be expected to support volunteers.

At CHAS, our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. As a Supporter Care Coordinator, you will be instrumental in achieving this vision and shaping the future of CHAS.

This role will be based in the Stepps office, with some hybrid working and travel to other CHAS sites as required.