Are you passionate about leading and supporting staff?

Do you want to play a key role in making a difference to the lives of people affected by gambling in Scotland?

If this sounds like you, this is a great opportunity to join GamCare as we expand the reach of our services in Scotland.

About Us

Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling. We operate the National Gambling Helpline, provide direct support for anyone who is affected by gambling, create awareness about safer gambling and support pathways, and encourage an effective approach to safer gambling within the gambling industry.

The role

As Team Leader you will be responsible for assisting in the delivery of an effective and responsive service across Scotland that supports people who are impacted by gambling.

Your key responsibilities will include:

• Leading a team of Gambling Support Practitioners who provide safe and effective interventions to support those affected by gambling
• Managing Gambling Support Practitioners for their performance improvement and professional development
• Assisting the Service Manager with strategic decision making based on operational understanding of service development needs
• Using service data to monitor, improve and develop the service
• Collaborating with internal and external stakeholders to enhance and improve service delivery
• Growing and developing the reach and impact of the service across a wide range of external stakeholders and communities

The role requires flexibility in working hours and location. You will need to be able to travel to a number of locations and to attend meetings outside normal working hours.

About You

You will have strong leadership and people management abilities and be someone who takes pleasure from being a compassionate leader and supporting individuals in their professional development.

You will have a keen determination to grow, develop and continually improve the service for those in need of our support, bringing the team with you to harness the collective strengths and talents of individuals.

Excellent communication skills and the ability to build and maintain relationships are equally important.

Benefits you can enjoy

• 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
• A generous Pension Scheme - we contribute 6% and you contribute 2%
• Discretionary company sick pay from day one of service
• Employee Assistance Programme – 24-hour support