Jobs in East Renfrewshire

More about the role

The relationships we build with our community, our supporters and our partners are everything. They're what make the rest of our work possible.

This role is the engine room of that.

At the heart of the role is our community of supporters; making sure every one of them feels properly looked after, from the moment they fi rst hear about us, through their fundraising journey, and beyond.

That means owning the supporter journey communications and stewardship touchpoints, and being the warm, consistent voice supporters know they can come to.

The fundraising infrastructure sits with you too, setting up pages and tools like Givergy, Enthuse and JustGiving so people can support us easily.

You’ll also keep on top of our CRM so it’s accurate, in order that we can make sure we're reaching everyone we should be reaching.

Role profile

Role focus: Strengthening relationships with our supporters and community, and building the engagement infrastructure that powers everything we do

Community & supporter engagement

• Build trusting, lasting relationships with our community of supporters, partners and people affected by IBD
• Be a warm, confident voice for the Foundation on the phone, in person and in writing
• Respond empathetically to supporter concerns, questions or feedback, in line with our values
• Represent our charity at community events, health fairs and stakeholder meetings

Supporter journey & stewardship

• Own the day-to-day stewardship touchpoints that keep supporters connected and feeling valued
• Develop accessible information and materials about IBD, our services and how people can get involved
• Work with our comms agency on wider engagement communications, providing supporter insight, content and approvals
• Ensure all communications meet fundraising best practice, regulations and our charity values
• Fundraising delivery & admin support
• Set up and manage fundraising pages and tools (Givergy, Enthuse, JustGiving)
• Provide strong administrative support that gives our fundraising work a solid foundation
• Work with Electrify on the delivery of cross-channel fundraising appeals across email, direct mail, social media and paid advertising
• Test and measure new approaches so we keep improving

CRM, data & compliance

• Use our supporter database (CRM) to pull targeted lists for appeals and engagement
• Maintain accurate, confi dential records in line with GDPR and charity sector regulations
• Ensure compliance with safeguarding guidelines and data protection laws

Events

• Support our community and fundraising events, on the ground and behind the scenes
• Help create the kind of experiences our community values

Evaluation & reporting

• Track performance metrics and prepare regular reports
• Gather supporter insights to inform service development and fundraising priorities
• Support grant applications and fundraising campaigns by sharing impact stories with appropriate consent

Additional benefits

• Private medical insurance

• Death-in-service cover

• Pension (employee/employer contribution)

• Working-from-home Wi-Fi contribution (where applicable)

• Working pattern will include some evening and weekend work for events, with TOIL

Are you a creative and motivated individual with the passion and drive to support people with a recent diagnosis of dementia to live well in their community?

If so, you can be part of a National Team of Post Diagnostic Support Link Workers (PDS Link Workers) providing high-quality, person-centred support to people living with dementia and their families for a minimum of a year following diagnosis in line the Scottish Government’s minimum guarantee.

The aim of the PDS National Service is to enable people to live well with dementia and is centred around Alzheimer Scotland's 5 pillar model so that people move on to a period of supported self- management.

The model includes understanding the illness and coming to terms with the diagnosis, peer support, connecting and maintaining links with their community along with planning for future care and decision making to develop an outcome focused plan to support their future hopes, desires and aspirations.

Supporting our East Renfrewshire locality, the post will be based within the Community Mental Health Team at Willow Clinic, Eastwood Health & Care Centre. Alzheimer Scotland’s PDS Link Workers are required to be effective team workers and have the skills to build and maintain relationships with colleagues both within Alzheimer Scotland, the NHS and other stakeholders.

Skills in using digital platforms are essential as we use a blended approach to support people that involve some virtual meetings and on-line groups.

Applicants must hold a recognised relevant professional qualification, have a good understanding of dementia and how it affects people and their families along with excellent communication skills, a warm flexible approach, combined with skills in empathy and relationship building.

In addition, you should have skills and knowledge at the Enhanced Level of the Promoting Excellence Framework or be able to evidence you are working towards its completion.

Thanks to funding from the National Lottery Community Fund the opportunity has arisen to join us at an exciting and pivotal time in the journey of Dunterlie Action Group! We are looking to employ an experienced Community Development Worker who can help us to build our organisational capacity, strengthen our governance and support us as we deliver the aims of our Community Vision.

About Us:

Dunterlie Action Group (DAG) is a network of community leaders who have successfully worked in partnership with the Corra Foundation over the past nine years to build strategic partnerships, grow local groups and increase community participation. The Corra Foundations ‘Getting Alongside Communities’ programme has now moved to a new phase and it is DAG’s time to build on the momentum already achieved. We have been planning this transition for over a year and are confident that the right person will help us to become a resilient anchor organisation that empowers local people to have a voice in their community.

About the Role:

We are looking for someone who is enthusiastic and passionate about community. This post will assist DAG in creating a community led structure, capable of tackling poverty, strengthening local connections and supporting people to thrive. This post will be rooted in community and will focus on supporting the development of local groups and activities, supporting local people to develop ideas and build skills adn confidence. This post will report to our Community Coordinator with support from our board.

About You:

You will be professionally qualified and have experience of working with communities and partner organisations.

You should have a strong understanding of the challenges experienced by those affected by health inequalities, social isolation and low income.

You will have experience of managing and supporting local community groups and/or projects, either on a paid or voluntary basis. You should have a non-judgemental approach and be able to form positive working relationships with a range of individuals and groups. You should be able to demonstrate an understanding of how to gather data and evidence and how this can be used to deliver outcomes and help to meet local community needs. You should be able to keep accurate records and notes that will allow you to produce up to date reports on progress and impact. You must be able to work autonomously, using good time management, organisational and communication skills.

Duties and responsibilities will include but are not limited to:

• Funding – support local groups to apply for and manage funding, and develop their skills and confidence
• Managing budgets
• Supporting volunteers and group members to grow and develop skills, confidence and connection to their community
• Deliver workshops to targeted groups, that will include vulnerable adults and children
• Strengthening DAG Governance, through policies and training
• Build strong relationships with appropriate agencies and services
• Work alongside partners to maximise resources and address local poverty
• Support volunteers, group members and emerging leaders to develop skills and confidence
• Provide support for vulnerable community members on a one to one basis
• Engage meaningfully with stakeholders at all levels

This post is considered Regulated Work with Children and Protected Adults, under the Protection of Vulnerable Groups (Scotland) Act 2007. It is an offence therefore to apply if you are barred from working with children and protected adults. In addition to this, if you have lived or worked in any country outside the UK in the past 10 years, there may be a requirement for an overseas police check.