Do you enjoy working with young people, building relationships and creating meaningful educational experiences? Are you someone who can move comfortably between supporting an individual student, developing a partnership with a local organisation, managing a budget and solving the practical challenges that come with running study abroad programmes in Edinburgh?

CIEE Edinburgh is looking for an enthusiastic and highly organised Program Manager to join our growing team and help deliver our portfolio of programmes for visiting university and high school students from the USA.

This is a varied role with lead responsibility for our internship programmes and community volunteering initiative, connecting students with businesses, charities and community organisations across Edinburgh. You will also work closely with the Center Director to support the development and delivery of our year-round college and high school programmes, as well as the financial planning, monitoring and administration of the Centre.

This could be a particularly good fit for someone with a background in teaching, youth work, student support, international education, employability or programme management who is looking to use their skills in a new environment.

Why CIEE?

CIEE is a nonprofit organisation dedicated to international education and exchange since 1947. Our Edinburgh Centre (established in 2023), works with students from the US, helping them learn about Scotland through university study, internships, community engagement, cultural experiences and life beyond the classroom.

You will join a small, collaborative team and have the opportunity to make a real contribution to a growing centre. You'll work closely with colleagues in Edinburgh, London and the US and build relationships with universities, businesses, charities and other organisations across Edinburgh.

We are looking for a compassionate, skilled and motivated adviser to join our Thrive Early team.

The Thrive Early Family Adviser will provide practical, holistic support to families with children under five who are experiencing, or at risk of experiencing, poverty. The role will focus on helping families improve their financial wellbeing by providing advice and support around welfare benefits, income maximisation, debt and other financial issues, as well as information sessions to small groups.

A key part of the role will be building trusted, positive relationships with families who may face significant barriers to engaging with traditional advice services. The postholder will work with families over the medium to long term, providing tailored advice, advocacy and practical support to help them achieve greater financial security and wellbeing.

The successful candidate will work closely with colleagues from Home-Start, Save the Children UK, Citizens Advice Scotland and other local partners to deliver coordinated, whole-family support.

Person Specification

Essential:

• Experience providing welfare rights, money, debt or holistic advice.
• Experience supporting people experiencing poverty, financial hardship or complex life circumstances.
• Ability to build trusting relationships with individuals and families.
• Ability to manage a caseload effectively and maintain accurate case records.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with partner organisations and external agencies.
• Commitment to equality, inclusion and reducing child poverty.

Desirable:

• Knowledge of the Scottish Social Security and welfare system.
• Experience of providing information sessions to small groups.
• Experience of working with families with young children.
• Experience of advocacy or casework involving complex issues.
• Experience of monitoring outcomes and contributing to evaluation or reporting.
• Knowledge of local services and support available across the Falkirk Council area.
• Access to a car.

Practical Requirements

The successful candidate will:

• Be able and willing to travel throughout the Falkirk Council area as required by the role.
• Be willing to undertake relevant training and professional development.
• Be able to work flexibly in response to the needs of families and the Thrive Early programme.
• Undergo a PVG check

About Thrive Early

Thrive Early is a partnership programme delivered by Citizens Advice Scotland, Home-Start UK and Save the Children UK. The programme supports the Scottish Government's commitment to tackling child poverty by helping families with children under five to prevent and mitigate the impacts of poverty.

Thrive Early provides integrated, community-based and whole-family support. The programme brings together:

• practical and emotional family support from Home-Start;
• financial, welfare and holistic advice from Citizens Advice;
• opportunities for families to share their experiences and influence service development and wider systems change through Save the Children UK.

Support is tailored to individual family circumstances and aims to improve financial wellbeing, emotional resilience, social connections and access to services.

Equality, Diversity and Inclusion

Citizens Advice Bureau (Grangemouth & Bo’ness) Ltd. is committed to equality, diversity and inclusion. We welcome applications from people from all sections of the community and particularly encourage applications from people whose experiences and backgrounds reflect the diverse communities we serve.

We are committed to making reasonable adjustments throughout the recruitment process and during employment to support candidates and staff with disabilities or other individual requirements.

The postholder will have a key role in the Citadel’s 13+ Team, working across our services for young people aged 13 to 19. These include evening youth clubs, detached youth work and employability services for young people aged 16 to 19 who are not in education, training or employment. The postholder will also be based in a local high school one day per week, providing mental health and wellbeing support for targeted pupils.