Where the role fits in our organisation

Our Communications and Impact team leads on communications, media, engagement with the third sector and partners across Dumfries and Galloway, systems, data and insights, evaluation and impact, storytelling, regional and national sector promotion, and internal communications. This role reports to our Head of Communications and Impact and is peer-supported by the other members of the Communications and Impact team.

What You'll Do

We are looking for a colleague to lead our digital transformation, change management and innovation agenda, both within TSDG and across the wider third sector in Dumfries and Galloway. Internally, you will develop and deliver a digital roadmap for TSDG, championing effective use of our core platforms and building staff confidence and capability. Externally, you will strengthen digital inclusion in Dumfries and Galloway, lead our digital collaboration tool, and help other third sector organisations optimise their digital use and collaborate more effectively.

• Develop and lead delivery of a digital transformation roadmap for TSDG, covering systems, data, process improvement and digital capability.

• Deliver effective, joined-up use of internal digital platforms, reducing duplication, improving data flow between systems and strengthening reporting.

• Lead change management activity through communication and training, supporting staff to adopt new tools and ways of working.

• Identify and pilot digital approaches, including emerging AI tools, that could improve our efficiency or service delivery.

• Lead, develop and monitor our digital collaboration tool, including the digital collaboration of the Whole Family Support project alongside Borders and Midlothian TSIs.

• Work with third sector organisations across Dumfries and Galloway to deliver measurable improvements in the sector’s digital maturity, promoting shared digital tools and good practice and leading peer learning and knowledge-sharing.

• Lead TSDG’s participation in the TSI/DIA Local to National learning pilot, and develop and chair a Local Digital Steering Group to embed and evidence digital inclusion in local strategies and plans.

• Produce clear, accessible evidence and recommendations to inform partners, funders and decision-makers.

• Represent digital transformation interests in relevant local partnerships, strategy groups and funding conversations.

• Support colleagues across TSDG and contribute to effective team working, in line with our values.

More about you

• You will have knowledge of partnership working across sectors.

• You will have a strong understanding of rural digital inclusion and digital exclusion.

• You will be able to show experience of leading digital transformation, change management or system/transformational working.

• You will be confident using and championing core digital platforms and collaboration tools.

• You will have strong analytical skills and be able to translate evidence into clear, actionable insights.

• You may have experience of supporting multiple external organisations to improve shared digital practice or collaboration.

Borders Community Action is seeking to appoint an additional trustee/director who will join the Board immediately and become Chair Designate, with the intention of assuming the role of Chair of the organisation in 2027.

Role Profile

As Chair Designate, the successful candidate will first serve as a full trustee/director of the organisation. Trustees are collectively responsible for ensuring the charity is well run, financially responsible and acting in line with its purposes, while safeguarding its assets, values and reputation.

This is an opportunity for an experienced and dynamic individual to help lead a growing and ambitious organisation through its next stage of development. The successful candidate will work alongside fellow trustees/directors, the current Chair and the Chief Executive to ensure a well-supported and effective transition into the

Chair role.

In addition to the general duties of a trustee, the Chair Designate should be willing and able to:

• Provide strategic leadership at Board level and help guide the long-term direction of the organisation.
• Build effective working relationships with trustees, staff and key partners.
• Support good governance, sound decision-making and collective responsibility within the Board.
• Work closely with the current Chair and Chief Executive during the transition period ahead of 2027.
• Act as an ambassador for Borders Community Action and the wider third sector in the Scottish Borders

TACT is looking for one exceptional and experienced individual to become a member of the new Family Forward Ayrshire team.

The Role:

The Community Engagement Worker will make sure there is “no wrong door” into Family Forward Ayrshire for families who may be least likely to self-refer or engage with formal services.

The role will build and maintain trusted relationships with community organisations and local networks across all three Ayrshire areas, creating accessible and credible routes into the programme. The post will work particularly with communities experiencing poverty, exclusion or barriers to accessing services, ensuring that the programme reaches families who might otherwise remain unseen.

The Community Engagement Worker will act as a trusted local presence for the programme, working alongside community organisations, schools, minority ethnic communities, peer networks and voluntary groups. The role will support families to take their first steps into the programme, gather intelligence about what communities are experiencing, and ensure that the programme remains responsive to local needs.

The role is therefore central to achieving the programme's ambition to increase referral volume while ensuring that at least 60% of engagement is with identified priority groups.

Role Philosophy

The Community Engagement Worker will help ensure that Family Forward Ayrshire goes to the places and relationships where families already feel safe and trusted, rather than expecting families to find their way to the service.

The role is about building bridges between communities and the programme: developing trust, creating informal opportunities to engage, reducing barriers and ensuring that families who are least likely to self-refer are not left behind.

The Community Engagement Worker will be the programme's human face in the community, creating the trusted local routes through which families can take their first step towards sustained support.

Equality and Inclusion

We are committed to building a diverse workforce and welcome applications from all sections of the community. Applications from people with lived experience of poverty, caring responsibilities or barriers to employment are encouraged.

About TACT:

The Ayrshire Community Trust (TACT) is a charity based in North Ayrshire that provides programmes and projects that make a difference to people’s lives by encouraging, supporting and promoting community action.

TACT are a Living Wage and Living Hours employer.

TACT and CEIS Ayrshireare recruiting jointly as part of this programme, view the CEIS posts here.

TACT is looking for one exceptional and experienced individual to become a member of the new Family Forward Ayrshire team.

The Role:

The Early-Stage Employability Worker will provide a dedicated confidence, readiness and early employability strand for adults who are furthest from the labour market and who may not yet be ready to engage with mainstream employability provision.

The role recognises that for some adults, particularly those experiencing poverty, poor health, trauma, low confidence or disrupted life circumstances, a conventional employability offer can be too early or feel unattainable. The focus is therefore on building the foundations for future progression: confidence, routine, participation, relationships, practical experience and a sense of capability.

Working within each person's existing family plan, the Early-Stage Employability Worker will provide flexible, strengths-based support without imposing a compliance or progression requirement. The role will work closely with Family Navigators and the Progression Coordinator so that adults can move towards further employability support when they are genuinely ready, rather than being pushed prematurely into formal provision.

Role Philosophy:

The Early-Stage Employability Worker recognises that employment is sometimes the destination, not the starting point.

For adults who are furthest from the labour market, the first step may be leaving the house, joining a group, trying something new, taking on a small responsibility, volunteering for an hour or simply beginning to believe that change is possible.

The role is therefore about building the first rungs of the ladder. It creates safe opportunities for skills, confidence and participation while remaining connected to the individual's wider family plan. Progression is encouraged when it is meaningful and sustainable, but never pursued simply to meet a target.

The worker's role is to help adults move from “I'm not ready” to “I might be able to”, and ultimately to support them to take their next step when that step is genuinely theirs.

Equality and Inclusion

We are committed to building a diverse workforce and welcome applications from all sections of the community. Applications from people with lived experience of poverty, caring responsibilities or barriers to employment are encouraged.

About TACT:

The Ayrshire Community Trust (TACT) is a charity based in North Ayrshire that provides programmes and projects that make a difference to people’s lives by encouraging, supporting and promoting community action.

TACT are a Living Wage and Living Hours employer.

TACT and CEIS Ayrshireare recruiting jointly as part of this programme, view the CEIS posts here.