Operational Assistant

  • Part time
  • £25,410 pro-rata
  • On site: Glasgow
  • Closing 27th September 2026


  • Advertised from 15th September 2026
  • £15,246 per year - 21 hours per week. Core Hours: Mon, Tues, Weds 9 – 3.30 pm, Thurspday 9 – 1.30 pm. Flexibility for occasional ad-hoc cover on a Friday is desirable but not essential.

Role

Are you a welcoming and organised administrator passionate about social justice and ready to use your skills to create a safe, supportive space for people seeking safety in Glasgow?

Govan Community Project provides a holistic range of support for individuals and families in the asylum and refugee community.

We are looking for a reliable, compassionate, and efficient Operational Assistant who can be the welcoming first point of contact for visitors to our Govan office and provide administrative support across our team.

We are looking for someone who:

  • Has prior experience in a reception or administrative role
  • Can create a safe and welcoming environment for all office visitors
  • Is confident in their ability to communicate with individuals experiencing language barriers with patience and empathy Is confident in handling telephone enquiries , signposting callers to relevant staff/external services
  • Has excellent organisational and time management skills to manage generic inboxes and support colleagues with administrative tasks
  • Possesses a basic understanding of the challenges faced by members of the asylum and refugee community.
  • Feels confident to support volunteer receptionists with onboarding and rota schedules.

Why join us?

  • An opportunity to use your administrative skills for meaningful social change.
  • Be part of a supportive, values-led team.
  • Work collaboratively with a diverse and inspiring community.
  • Contribute to work that challenges injustice and builds community hope.

Working with us

  • Office-based in Govan with good public transport links/free street parking.
  • 35 days annual leave (pro rata, including 6 floating public holiday days).
  • Contractual sick pay & Employee Assistance Programme.
  • Regular team wellbeing activities.

Our commitment to inclusion

We are committed to building a diverse and inclusive organisation. We recognise the unique skills and experience that each individual brings. We would particularly welcome applications from people with lived experience of migration, the asylum system, or displacement.

As members of the Experts by Experience Employment Network, we encourage you to access support and guidance here: ebeemployment.org.uk/ebe

Application notes

If you need support with your application, please contact: recruitment@govancommunityproject.org.uk | 0141 445 3718

For informal enquiries: Contact the Communities Team Manager Claire Low – Claire@govancommunityproject.org.uk

To apply, please complete the screening questionnaire here: forms.gle/bEg2gyj6DFfM3hsDA

Closing date: midnight Sunday 27th September 2026