The Operations Support Assistant provides in person customer focused support to ensure the smooth running of daily operation activities. Physically based within the services, the position required interactions with a wide variety of stakeholders, both internal and external, and affords the opportunity to directly see and experience the impact out services make in the livers of those we support.

The role contributes to efficient service delivery by managing diaries and events, responding to enquiries, maintaining accurate records, and supporting finance and procurement processes.

As well as in-person support to the service in which the role is based, the position is part of a team collaborating to provide support across the whole organisation.

This role is based at our Linburn Veterans Centre.

You don’t need to meet every single requirement to be a great candidate. Most people learn parts of the job once they’re in post, so if a role interests you and you believe you could grow into it, we’d love to hear from you.

About us

For more than 230 years we've been supporting and empowering people with sight loss to live fulfilling lives. We’re proud of what we’ve achieved, but we want to do more. We will build on our rich history to create an organisation which is prepared for the future, and ready to respond to the needs of people impacted by vision loss.

Our vision is bold. We want to be at the leading edge of positive societal change by:

• Investing our funds in the support that makes the biggest difference
• Putting our community at the heart of what we do
• Campaigning for change
• Accelerating prevention and treatment of eye conditions
• Fostering a collaborative culture of innovation and learning

We're determined that no-one should face sight loss alone. We're committed to improving, diversifying and growing our services to make sure we can reach many more people with sight loss - when and where they need us.

Our organisational values - Transform, Unite and Thrive - underpin all the work we do at Sight Scotland and Sight Scotland Veterans.

Benefits

• Generous employee pension scheme
• Learning and Development opportunities
• Employee assistance programme
• Discounted cinema tickets
• Discounts for carers

Disability Equality Scotland (DES) is a national charity and membership organisation for disabled people, Disabled Peoples Organisations (DPOs), Access Panels, and disability groups/organisations. It is our mission to work towards achieving inclusion and accessibility for all disabled people.

DES promotes access in its widest sense. We do this to promote a life of dignity, respect, choice, and independence. This includes access to our built and natural environment and access to the same opportunities as enjoyed by others in our communities. And it extends beyond physical access to include access to:

• information,

• inclusive communication, and

• decision-making in policy making and community activities.

DES staff are passionate about disability equality, and their expertise and knowledge support our work across Scotland, and beyond.

The Operations Lead works across the following key areas:

• Administration and Office Management

• Finance Management

• Human Resources

Through co-ordinating and providing comprehensive financial, operational, and administrative support, the post holder will understand how a small charity functions. They will ensure that DES adheres to sound financial practices, operates efficiently, and maintains our reputation as a responsible and financially prudent organisation.

This role will suit someone with finance, HR and administration experience who is naturally very well-organised, has strong analytical and problem-solving skills, and is committed to disabled people’s equality, inclusion and participation. The successful applicant will have an eye for detail and be able to quickly respond to new opportunities and challenges. They will be enthusiastic, proactive and willing to be flexible when things change.

As a member of the Senior Leadership Team, the postholder will also contribute to organisational planning, performance, business development and continuous improvement.

Equal Opportunities

We are committed to being disability confident and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet the essential criteria will be guaranteed an interview. We make reasonable adjustments throughout the recruitment process and during employment.

Make a difference through payroll excellence.

At Capability Scotland, our people make a real difference every day. We're looking for an experienced and motivated Payroll Business Partner to lead our payroll function, alongside another Payroll BP, ensuring our 1000 employees are paid accurately, on time, and in full.

This is an excellent opportunity for an experienced payroll professional who enjoys leading a team, improving processes, and acting as a trusted advisor on complex payroll matters. You'll play a key role in ensuring statutory compliance while driving continuous improvement across our payroll systems and services.

About the Role

As Payroll Business Partner, you will lead the day-to-day operation of the payroll service, managing Payroll Officers and overseeing payroll processing from start to finish. You'll ensure compliance with payroll legislation, manage relationships with HMRC, pension providers and other external bodies, and work collaboratively with Finance, HR and operational managers to deliver an outstanding payroll service.

You'll also take ownership of payroll systems, reporting, policy development and user training, helping to ensure our payroll processes remain efficient, compliant and fit for the future.

Key Responsibilities

• Manage end-to-end monthly payroll processing for employees.
• Ensure payroll calculations, statutory payments and deductions are accurate and compliant.
• Produce payroll reports, reconciliations and statutory returns within required deadlines.
• Prepare and oversee BACS payment files.
• Provide expert payroll advice to managers and colleagues.
• Liaise with HMRC, pension providers and other external organisations.
• Maintain payroll systems, coordinate software upgrades and testing, and implement legislative changes.
• Develop and review payroll policies, procedures and guidance.
• Design and deliver payroll training and support sessions across the organisation.
• Drive continuous improvement by identifying opportunities to enhance payroll processes and systems.

About You

You'll be an experienced payroll professional with a strong understanding of UK payroll legislation and a passion for delivering a high-quality service.

We're looking for someone who has:

• Significant experience managing end-to-end payroll.
• Experience leading or supervising a payroll team.
• Strong knowledge of PAYE, National Insurance, pensions, statutory payments and payroll legislation.
• Experience working with payroll systems and supporting system improvements.
• Excellent analytical and problem-solving skills with exceptional attention to detail.
• Strong communication skills with the ability to explain complex payroll matters clearly and confidently.
• Experience building effective relationships with colleagues and external stakeholders.
• The ability to manage multiple priorities while consistently meeting deadlines.

If you're an experienced payroll leader who thrives in a collaborative environment and is passionate about accuracy, compliance and service excellence, we'd love to hear from you.

Working with Capability Scotland brings you lots of benefits:

• Competitive salary - £36,925.00 (£19.14 per hour) *pay award pending
• Generous annual leave entitlement of 37 days holidays per year
• Free PVG checks throughout your employment.
• Up to 8% company contribution pension scheme.
• Up to 3 x annual salary death in service.
• Perks at Work – shopping discount scheme.
• Cycle to work scheme.
• EV Scheme
• 24/7 employee assistance programme.
• Working for us means you would qualify for Blue Light & Concert for Carer discounts

*Benefits are subject to contractual terms.

We are One Voice, One Charity, One Spirit, #OneCapability.

Disability Equality Scotland (DES) is a national charity and membership organisation for disabled people, Disabled Peoples Organisations (DPOs), Access Panels, and disability groups/organisations. It is our mission to work towards achieving inclusion and accessibility for all disabled people.

DES promotes access in its widest sense. We do this to promote a life of dignity, respect, choice, and independence. This includes access to our built and natural environment and access to the same opportunities as enjoyed by others in our communities. And it extends beyond physical access to include access to:

• information,

• inclusive communication, and

• decision-making in policy making and community activities.

DES staff are passionate about disability equality, and their expertise and knowledge support our work across Scotland, and beyond.

The Communications and Membership Lead is a senior role responsible for developing and delivering DES’ communications, marketing and membership strategies to raise the organisation’s profile, strengthen engagement with our members and stakeholders, and support the growth and sustainability of the organisation.

Reporting directly to the CEO, and working with colleagues across the organisation, the postholder will lead all internal and external communications, oversee marketing of the organisation’s services, develop meaningful engagement with DES members, and provide strategic oversight of our Easy Read service.

As a member of the Senior Management Team, the postholder will contribute to organisational planning, performance, business development and continuous improvement, ensuring that accessibility, inclusion and the voices of disabled people underpin all communications and engagement activities.

Equal Opportunities

We are committed to being disability confident and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet the essential criteria will be guaranteed an interview. We make reasonable adjustments throughout the recruitment process and during employment.

Reporting to: Chief Executive Officer

Responsible for: Communications and Membership Officer