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Project Manager
- Full time
- £44,000
- Hybrid: Glasgow with option for some home working
- Closing 21st September 2026
- Advertised from 7th September 2026
- 35 hours per week
Role
Are you passionate about tackling inequality, improving financial wellbeing and supporting women affected by economic abuse?
Financially Included is Scotland's emerging specialist economic abuse charity. Over the past five years, we have grown from an innovative local partnership into an established specialist service supporting women affected by financial and economic abuse. Part of GEMAP Scotland and supported by Glasgow Violence Against Women Partnership and a wide range of statutory, voluntary and private sector partners, we are helping shape the response to economic abuse at a local and national level.
We are an ambitious project taking action on the ground to improves the lives of women in Glasgow while campaigning for and being part of wider progress at a national level. We are now seeking an experienced and ambitious Project Manager to lead Financially Included through its next exciting stage of development.
The successful candidate will provide strategic and operational leadership, ensuring high-quality services for women affected by economic abuse while driving forward the development of the national Purple Phone Helpline and strengthening Financially Included's profile as Glasgow's specialist economic abuse advice provider.
About the Role
You will:
- Lead and develop a skilled and passionate team.
- Drive the growth of Financially Included from a Glasgow-based partnership into a nationally recognised service.
- Build and strengthen relationships with key partners and stakeholders.
- Oversee the development and promotion of the Purple Phone Helpline.
- Influence policy and practice relating to financial and economic abuse across Scotland.
- Ensure services remain survivor-centred, trauma-informed and evidence-based.
About You
We are looking for someone who:
- Has experience managing projects, services or teams.
- Understands violence against women, coercive control, economic abuse and financial inclusion.
- Is a confident leader with excellent communication and relationship-building skills.
- Has experience working in partnership environments and influencing strategic change.
- Can combine big-picture thinking with strong operational delivery.
Why Join Us?
- Be part of a nationally significant and growing organisation.
- Work alongside dedicated professionals committed to social justice and women's equality.
- Commitment to staff wellbeing and professional development.
Application notes
Please submit your C.V. and a Personal Statement outlining how you would excel in this role in line with the Job Description and Person Specification. Please provide details of two referees in your C.V. We will not contact these referees without obtaining prior verbal consent.
Please send your C.V. to karens@gemap.co.uk by 5pm on Monday 21st September.
Interviews
Interviews are expected to take place week commencing 19th October. If you are unable to attend an interview during this week please inform us your application so we can make alternative arrangement in the event you are invited to interview.
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Data Governance Lead/Data Protection Officer
- Full time
- £40,387 – £49,362
- Hybrid: You will be required to work a minimum of 1 day per week in the office. This is a minimum, but you may opt to be office based up 5 days per week. We are open to flexible working requests.
- Closing 13th September 2026
Are you a data governance expert who wants to help drive positive change for the people of Scotland?
The Citizens Advice network in Scotland exists to ensure that people can access their rights, and that the inequality and injustice that hold people back is tackled. We use the data generated by advice interactions in Citizens Advice Bureaux to build a picture of the challenges facing people across Scotland and we use that evidence to influence change. But in a digital world we recognise that the right to privacy is increasingly under threat, so we take data protection seriously and put protecting the privacy of the people who use our services at the heart of our service design.
The Data Governance Lead will work with people across our network to ensure that we can use data to deliver on our three strategic priorities, whilst protecting the privacy of the people we support. We are looking for someone with a pragmatic and solutions-focused approach and excellent people skills to lead this work. This is an exciting opportunity to support a service that really make a difference to the lives of people across Scotland.
What you will do:
Lead our work on data governance including data protection and information management
Perform the role of data protection officer for Citizens Advice Scotland
Work with our Data Governance Officers to provide a data protection support service to the network of Citizens Advice Bureaux in Scotland
Work with colleagues in Advice Services to ensure that privacy in built into our services at the design stage
Work with colleagues in Digital and Technology to manage risks to our data and ensure the secure and ethical handling of data in our innovation projects.
This role offers you the opportunity to work at the heart of supporting Scotland's largest independent advice network and to make an invaluable contribution to citizen’s lives.
Family Forward Ayrshire Triage Co-ordinator
- Full time
- £28,000
- On site: East Ayrshire with possible travel throughout Ayrshire
- Closing 13th September 2026
East Ayrshire Citizens Advice Bureau (EACAB) is a progressive and innovative advice organisation dedicated to providing free, impartial, and confidential advice to local communities. We offer both generalist advice and specialist casework services to support people in need across East Ayrshire.
We are seeking an highly organised, experienced and values-driven Triage and Referral Co-ordinator to support the Family Forward Ayrshire project, an ambitious whole-family support programme funded through the Scottish Government's Whole Family Support Third Sector Delivery Fund to join the team in East Ayrshire Citizens Advice Bureau in Kilmarnock. This role is offered on a temporary basis until March 2027 with extension subject to funding and is offered at 35 hours per week. Part time or job share will be considered.
The successful candidate will be responsible for ensuring effective triage and administrative co-ordination for this project
Money Adviser (Benefits and Debt)
- Full time or Part time
- £30,152
- Hybrid: Glasgow
- Closing 25th September 2026
We are looking for an experienced Money Advice Worker with experience delivering benefit and debt advice to join our growing team at GEMAP. This is an exciting time to be part of the organisation as we expand our work to tackle poverty in Glasgow through high quality, person centred advice.
As a Money Adviser, you will be part of an energetic and supportive team, working directly with clients to maximise income, reduce household costs, and manage debt. You will provide accurate, practical advice that helps people improve their financial resilience and move towards greater stability.
We are looking for someone with experience delivering advice who can hit the ground running, with strong knowledge of welfare rights and money advice legislation, and a sound understanding of the principles of financial capability. You will have excellent knowledge of state benefits, tax credits, and grants, and be confident assessing entitlement and supporting clients to make applications.
More than technical expertise, we are looking for someone who sees the whole person. You will be committed to delivering high quality advice in a respectful, non judgemental way and to supporting people at often challenging points in their lives.
Our advisers are expected to work in line with the Scottish National Standards for Information and Advice and to manage a busy caseload effectively. In return, we support our staff to develop and excel through tailored Personal Development Plans, our Employee Assistance Programme and by fostering an inclusive, supportive working environment.
We are passionate about our mission and are looking for someone with the drive, empathy, and commitment to make a real difference. You will be an excellent team player, a confident and effective communicator, well organised, and comfortable using IT systems to support your work.
If you want to work for an organisation that truly puts people at the centre of everything it does, we would love to hear from you.
Thrive Early Family Adviser
- Full time
- £30,602
- On site: Office/Outreach based
- Closing 18th September 2026
About the job
Drumchapel Citizens Advice Bureau is looking for a highly motivated and experienced individual with the drive and enthusiasm to support the delivery of a high-quality advice and information service to the public.
We are an established Citizens Advice Bureau with a strong reputation for delivering well-managed, proactive and quality-assured services, both directly and in partnership with statutory and voluntary sector agencies.
The Thrive Early Family Adviser will provide high-quality, holistic advice and casework to families with children under five as part of the Thrive Early programme, delivered in partnership by Citizens Advice Scotland, Home-Start UK and Save the Children UK.
The role combines elements of a Generalist Adviser and Caseworker and will involve working closely with families who may experience barriers to accessing traditional advice services. The postholder will build trusted relationships and provide tailored advice, advocacy and practical support to improve families' financial wellbeing and access to services.
The postholder will work collaboratively with Home-Start colleagues and other project partners to provide coordinated whole-family support and will operate within Drumchapel Citizens Advice Bureau's established management, supervision and quality assurance arrangements.
About you
Applicants must have:
• A minimum of one year's relevant experience within the advice sector.
• Experience of providing welfare rights, money, debt, generalist or other relevant advice and casework.
• Experience of managing ongoing client work or a caseload.
• Experience of using an electronic case-management or client-recording system.
• Experience of working with people who may be vulnerable, distressed or experiencing barriers to accessing services.
• Good communication and organisational skills.
• A commitment to delivering an excellent service to clients and to equality and diversity.
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